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Natural pool
Natural pool
Indoor spa bath
Free WiFi

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Laundry

Explore the area

    Popular LocationUsuzanfunka Memorial Park2 min walk
    Popular LocationLake Toya2 min walk
    Popular LocationRusutsu Resort30 min drive

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  • Japanese Style Room, Lake View

    Room amenities

    • Lake view
    • Sleeps 5
    More detailsJapanese Style Room, Lake View
  • Japanese Style Room, Breakfast Included, Lake View

    Room amenities

    • Lake view
    • Sleeps 5
    More detailsJapanese Style Room, Breakfast Included, Lake View

About this area


Toyako Onsen Hokkai Hotel is located in Toyako. Rusutsu Resort and Toyareikuhiru Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Toyako Forest Museum and Showashinzan Ropeway.
Visit our Toyako travel guide
View in a map
Popular Location

What's nearby

  • Usuzanfunka Memorial Park - 2 min walk
  • Lake Toya - 2 min walk
  • Hakucho Bridge - 24 min drive
  • Rusutsu Resort - 30 min drive
  • Muroran City Aquarium - 34 min drive

Getting around

  • Toya Station - 10 min drive
  • Sapporo (CTS-New Chitose) - 77 min drive

About this property

Toyako Onsen Hokkai Hotel

3-star hotel, walk to Lake Toya
Along with a restaurant, this hotel has laundry facilities and free self-parking. WiFi in public areas is free. All 30 rooms offer complimentary wireless Internet access, TVs and free toiletries.
Toyako Onsen Hokkai Hotel offers 30 forms of air-conditioned accommodation with free toiletries. This Toyako hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and toilets with an electronic bidet. A nightly turndown service is provided.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • 1 restaurant

Things to do

  • Hot springs
  • Karaoke

Family friendly

  • Laundry facilities

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Turndown service


  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Room amenities


  • Air conditioning


  • Electronic bidet
  • Free toiletries
  • Shower/bathtub combination


  • TV


  • Turndown service



Check-in between 2 PM and 6 PM
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 6 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booking half board rates and requiring dinner at the hotel must arrive before 6 PM.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Toyako Onsen Hokkai Hotel
Onsen Hokkai Hotel
Toyako Onsen Hokkai
Toyako Onsen Hokkai
Toyako Onsen Hokkai Hotel Hotel
Toyako Onsen Hokkai Hotel Toyako
Toyako Onsen Hokkai Hotel Hotel Toyako

Frequently asked questions

Can I cancel my reservation for free at Toyako Onsen Hokkai Hotel and receive a full refund?
Yes, Toyako Onsen Hokkai Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Toyako Onsen Hokkai Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Toyako Onsen Hokkai Hotel?
As of 27 Sep,2020, prices found for a 1-night stay for 2 adults at Toyako Onsen Hokkai Hotel on 29 Sep,2020 start from SG$157, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Toyako Onsen Hokkai Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Toyako Onsen Hokkai Hotel?
Self-parking is free at this property.
What time is check-in at Toyako Onsen Hokkai Hotel?
Check-in is from 2 PM to 6 PM. After-hours check-in is not available.
What time is check-out at Toyako Onsen Hokkai Hotel?
Checkout is at 10 AM.
Where is Toyako Onsen Hokkai Hotel located?
Situated in Toyako, this hotel is steps away from Toyako Onsen and Lake Toya. Usuzanfunka Memorial Park and Shikotsu-Toya National Park are also within 1 mile (2 km).
Very good
70 reviews
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen and By the lake, 10 mins walk from bus terminal to hotel.
Stayed 1 night in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
The receptionist can't speak much English and is not very friendly.
Stayed 1 night in Sep 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Comfortable stay
Stayed at the 4-pax tatami room for a night. View from the room was fantastic and the tatamis/yukatas provided were comfortable. Dinner was good except that we thought it would be in-room dining - the meals are served at the lobby restaurant. Onsen was ok, they have an open-air bath with the indoor one. The nightly fireworks is visible from the room, but as it moves westward it goes out of sight pretty quickly. Best to just head down for a nicer view.
Stayed 1 night in Aug 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities
A bit dated, but beautiful spot and area. Lots of things to do. Kid friendly with a playground near by. Friendly staff and nice Onsen.
Stayed 1 night in Aug 2019

3/5 Okay

Good view but feel a bit hot in the room
Location near the lake, good view but a little hot inside, air-conditioning not working properly.
Stayed 1 night in Jul 2019

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