COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Toyako Onsen Hokkai Hotel

Photo gallery for Toyako Onsen Hokkai Hotel

Featured image
Indoor spa bath
Free WiFi
TV
Front of Property

Overview of Toyako Onsen Hokkai Hotel

Toyako Onsen Hokkai Hotel

3 out of 5

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
147 Toyako Onsen, Toyako, Hokkaido

Explore the area

  • Popular LocationUsuzanfunka Memorial Park2 min walk
  • Popular LocationLake Toya2 min walk
  • Popular LocationToyako Forest Museum7 min drive

Choose dates to view prices

About this area

Toyako

Toyako Onsen Hokkai Hotel is located in Toyako. Lake Toya and Shikotsu-Toya National Park reflect the area's natural beauty and area attractions include Toyako Forest Museum and Showashinzan Ropeway.

What's nearby

  • Usuzanfunka Memorial Park - 2 min walk
  • Lake Toya - 2 min walk
  • Showa-shinzan - 7 min drive
  • Showashinzan Ropeway - 7 min drive
  • Toyako Forest Museum - 7 min drive

Getting around

  • Toya Station - 9 min drive
  • New Chitose Airport (CTS) - 77 min drive

About this property

Toyako Onsen Hokkai Hotel

3-star hotel, walk to Lake Toya
Along with a restaurant, this hotel has laundry facilities and free self-parking. WiFi in public areas is free. All 30 rooms offer free WiFi, TVs and free toiletries.
Toyako Onsen Hokkai Hotel offers 30 forms of air-conditioned accommodation with free toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and toilets with an electronic bidet. A nightly turndown service is provided.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant

Things to do

  • Hot springs
  • Karaoke

Family friendly

  • Laundry facilities

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Turndown service

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Electronic bidet
  • Free toiletries
  • Shower/bathtub combination

Entertainment

  • TV

More

  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 6 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booking half board rates and requiring dinner at the hotel must arrive before 6 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hokkai Hotel Toyako
Hokkai Hotel
Hokkai Toyako
Hokkai Hotel Toyako-Cho, Hokkaido, Japan
Toyako Onsen Hokkai
Toyako Onsen Hokkai
Toyako Onsen Hokkai Hotel Hotel
Toyako Onsen Hokkai Hotel Toyako
Toyako Onsen Hokkai Hotel Hotel Toyako

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 22 out of 72 reviews
5 - Excellent 31%
Rating 4 - Good. 37 out of 72 reviews
4 - Good 51%
Rating 3 - Okay. 11 out of 72 reviews
3 - Okay 15%
Rating 2 - Poor. 1 out of 72 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 72 reviews
1 - Terrible 1%

4.1/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen and By the lake, 10 mins walk from bus terminal to hotel.
Stayed 1 night in Dec 2019

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The receptionist can't speak much English and is not very friendly.
Stayed 1 night in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Stayed at the 4-pax tatami room for a night. View from the room was fantastic and the tatamis/yukatas provided were comfortable. Dinner was good except that we thought it would be in-room dining - the meals are served at the lobby restaurant. Onsen was ok, they have an open-air bath with the indoor one. The nightly fireworks is visible from the room, but as it moves westward it goes out of sight pretty quickly. Best to just head down for a nicer view.
Stayed 1 night in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
A bit dated, but beautiful spot and area. Lots of things to do. Kid friendly with a playground near by. Friendly staff and nice Onsen.
Stayed 1 night in Aug 2019

3/5 Okay

Good view but feel a bit hot in the room
Location near the lake, good view but a little hot inside, air-conditioning not working properly.
Stayed 1 night in Jul 2019