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Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

4.3/5 Excellent
453 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationLake Toya11 min drive
Popular LocationToyako Onsen13 min drive
Popular LocationRusutsu Resort25 min drive

Choose dates to view prices

  • Superior Twin Room, Non Smoking, Lake View

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Mountain view
    • Sleeps 3
    More detailsSuperior Twin Room, Non Smoking, Lake View
  • Superior Twin Room, Smoking, Lake View

    Room amenities

    • 40 sq m
    • Mountain view
    • Sleeps 3
    More detailsSuperior Twin Room, Smoking, Lake View
  • Superior Twin Room, Non Smoking, Ocean View

    4.3/5 guest room rating

    Room amenities

    • 40 sq m
    • Ocean view
    • Sleeps 3
    More detailsSuperior Twin Room, Non Smoking, Ocean View
  • Superior Twin Room, Smoking, Ocean View

    Room amenities

    • 40 sq m
    • Ocean view
    • Sleeps 3
    More detailsSuperior Twin Room, Smoking, Ocean View
  • Superior Double Room, Non Smoking, Ocean View

    Room amenities

    • 40 sq m
    • Ocean view
    • Sleeps 2
    More detailsSuperior Double Room, Non Smoking, Ocean View
  • Superior Double Room, Non Smoking, Lake View

    Room amenities

    • 40 sq m
    • Mountain view
    • Sleeps 2
    More detailsSuperior Double Room, Non Smoking, Lake View
  • Junior Twin Room, Smoking, Ocean View

    Room amenities

    • 58 sq m
    • Ocean view
    • Sleeps 3
    More detailsJunior Twin Room, Smoking, Ocean View
  • Junior Twin Room, Non Smoking, Ocean View

    Room amenities

    • 58 sq m
    • Ocean view
    • Sleeps 3
    More detailsJunior Twin Room, Non Smoking, Ocean View
  • Junior Twin Room, Smoking, Lake View

    Room amenities

    • 58 sq m
    • Mountain view
    • Sleeps 3
    More detailsJunior Twin Room, Smoking, Lake View
  • Junior Twin Room, Non Smoking, Lake View

    5/5 guest room rating

    Room amenities

    • 5 sq m
    • Mountain view
    • Sleeps 3
    More detailsJunior Twin Room, Non Smoking, Lake View
  • Junior Double Room, Non Smoking, Ocean View

    Room amenities

    • 58 sq m
    • Ocean view
    • Sleeps 2
    More detailsJunior Double Room, Non Smoking, Ocean View
  • Junior Double Room, Non Smoking, Lake View

    Room amenities

    • 58 sq m
    • Mountain view
    • Sleeps 2
    More detailsJunior Double Room, Non Smoking, Lake View
  • Traditional Room, Non Smoking

    Room amenities

    • 66 sq m
    • Partial ocean view
    • Sleeps 2
    More detailsTraditional Room, Non Smoking
  • Executive Twin Room, 1 Bedroom, Non Smoking, Ocean View

    Room amenities

    • 91 sq m
    • Ocean view
    • Sleeps 2
    More detailsExecutive Twin Room, 1 Bedroom, Non Smoking, Ocean View
  • [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Smoking, Ocean View

    Room amenities

    • 58 sq m
    • Ocean view
    • Sleeps 3
    More details[Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Smoking, Ocean View
  • [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Smoking, Lake View

    Room amenities

    • 58 sq m
    • Lake view
    • Sleeps 3
    More details[Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Smoking, Lake View
  • [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Non Smoking, Ocean View

    Room amenities

    • 58 sq m
    • Ocean view
    • Sleeps 3
    More details[Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Non Smoking, Ocean View
  • [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Non Smoking, Lake View

    Room amenities

    • 58 sq m
    • Lake view
    • Sleeps 3
    More details[Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Non Smoking, Lake View
  • [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Smoking, Ocean View

    Room amenities

    • 40 sq m
    • Ocean view
    • Sleeps 3
    More details[Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Smoking, Ocean View
  • [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Smoking, Lake View

    Room amenities

    • 40 sq m
    • Lake view
    • Sleeps 3
    More details[Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Smoking, Lake View
  • [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Non Smoking, Ocean View

    Room amenities

    • 40 sq m
    • Ocean view
    • Sleeps 3
    More details[Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Non Smoking, Ocean View
  • [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Non Smoking, Lake View

    Room amenities

    • 40 sq m
    • Lake view
    • Sleeps 3
    More details[Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Non Smoking, Lake View
  • Exclusive Quadruple Room, 4 Bedrooms

    Room amenities

    • 58 sq m
    • Ocean view
    • Sleeps 4
    More detailsExclusive Quadruple Room, 4 Bedrooms
  • Exclusive Quadruple Room, 4 Bedrooms

    Room amenities

    • 58 sq m
    • Lake view
    • Sleeps 4
    More detailsExclusive Quadruple Room, 4 Bedrooms
  • Deluxe Twin Room

    Room amenities

    • 50 sq m
    • Bay view
    • Sleeps 2
    More detailsDeluxe Twin Room
  • Design Twin Room

    Room amenities

    • 50 sq m
    • Bay view
    • Sleeps 2
    More detailsDesign Twin Room

About this area

Toyako

The Windsor Hotel TOYA is located in Toyako. Zenko-ji Temple and Showashinzan Ropeway are local landmarks, and some of the area's activities can be experienced at Rusutsu Resort and Toyareikuhiru Golf Club. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with mountain biking.

Visit our Toyako travel guide
Map
Popular Location

What's nearby

  • Lake Toya - 11 min drive
  • Toyako Onsen - 13 min drive
  • Rusutsu Resort - 25 min drive
  • Kaributo - 41 min drive
  • Mount Yotei - 48 min drive

Getting around

  • Toya Station - 19 min drive
  • Sapporo (CTS-New Chitose) - 88 min drive

Restaurants

  • Where to eat
  • Suyama – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • Gilligans Island – Restaurant offering French cuisine. Serves breakfast, lunch and dinner daily.
  • Tojisanka – Restaurant offering Japanese cuisine. Serves breakfast and dinner daily.
  • Out of Africa – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.

About this property

The Windsor Hotel TOYA

Luxurious slopeside hotel with a full-service spa
Enjoy direct access to the slopes and an indoor pool at The Windsor Hotel TOYA during the winter, and return in the summer for a round at the hotel's golf course. All 368 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Fridges, room service (during limited hours) and free newspapers are among the other amenities available to guests.
The Windsor Hotel TOYA offers 368 forms of air-conditioned accommodation with a safe and free newspapers. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • Free train station pick-up shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily: JPY 3564 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 3 outdoor tennis courts
  • Bike hire
  • Children's pool
  • Cross-country skiing
  • Fitness centre
  • Full-service spa
  • Horse riding/hire
  • Hot springs
  • Indoor pool
  • Segway hire/tours
  • Shopping
  • Sledging
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • 1 meeting room
  • Conference space

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot springs/mineral springs
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Hot tub
  • Thalassotherapy

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and midnight
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6 AM - midnight
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 300 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: JPY 3564 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property registration number null

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at The Windsor Hotel TOYA and receive a full refund?
Yes, The Windsor Hotel TOYA offers free cancellation on select room rates, because flexibility matters! Please refer to The Windsor Hotel TOYA cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Windsor Hotel TOYA?
As of 7 Jul,2020, prices found for a 1-night stay for 2 adults at The Windsor Hotel TOYA on 30 Jul,2020 start from SG$460, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Windsor Hotel TOYA have a pool?
Yes, this property has an indoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Windsor Hotel TOYA?
Limited spots are available.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at The Windsor Hotel TOYA?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Where is this property located?
Set amidst the mountains, this ski-in/ski-out hotel in Toyako is 2.5 mi (4.1 km) from Shikotsu-Toya National Park and within 9 mi (15 km) of Lake Toya and Usuzanfunka Memorial Park. Toyako Forest Museum and Toyako Onsen are also within 9 miles (15 km).

Guest reviews

Overall score and ratings for The Windsor Hotel TOYA

4.3
Excellent
5 - Excellent
250
4 - Good
147
3 - Okay
27
2 - Mediocre
17
1 - Poor
12
4.6
Cleanliness
4.3
Service and Staff
4.5
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All are perfect but the dinner buffer seems a bit too less variety of food but with extremely high price. In addition, it is disappointed that the outdoor public onsen place is alternative by gender day by day

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jan 2020

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service

Stayed 1 night in Jan 2020

1/5

  • Disliked: Staff & service, property conditions & facilities

Stayed 2 nights in Aug 2019