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The Windsor Hotel Toya, Vignette Collection by IHG

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

Choose dates to view prices

Photo gallery for The Windsor Hotel Toya, Vignette Collection by IHG

In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
The Windsor Hotel TOYA offers luxury in a peaceful setting. Guests can golf, relax in the indoor onsen, and enjoy French cuisine. Features include ski-in/ski-out access, cross-country trails, snowmobiling, and thalassotherapy. Staff are praised for their helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • Housekeeping
The current price is S$325
22 Sept - 23 Sept

Room options

Check availability for these dates

Tonight

Sep 18 - Sep 19
Check availability for tonight Sep 18 - Sep 19

Tomorrow

Sep 19 - Sep 20
Check availability for tomorrow Sep 19 - Sep 20
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Single Beds

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Single Beds (Sea Side)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Single Beds (Sea Side)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Sea Side)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Sea Side)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds (Sea Side)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Single Beds (Sea Side)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed (Sea Side)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 Queen Bed (Sea Side)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Lake Side)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Lake Side)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds (Lake Side)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Single Beds (Lake Side)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Lake Side)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Single Beds (Lake Side)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Twin Beds
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About the area

Toyako is home to The Windsor Hotel Toya, Vignette Collection by IHG. Zenko-ji Temple and Kaributo are local landmarks, and the area's natural beauty can be seen at Lake Toya and Shikotsu-Toya National Park. Rusutsu Resort and Sobetsujohokanai are also worth visiting. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with hiking/biking trails, horse riding and mountain biking.
Visit our Toyako travel guideOpens in a new window
Map
Shimizu, Toyakocho, Abuta-gun, Toyako, Hokkaido, 049-5722

What's nearby

  • Lake Toya - 9 min drive - 5.8 km
  • Usuzanfunka Memorial Park - 13 min drive - 9.5 km
  • Toyako Onsen - 14 min drive - 10.2 km
  • Toyako Hot Spring - 14 min drive - 10.8 km
  • Rusutsu Resort - 38 min drive - 31.2 km

Getting around

  • Toya Station - 26 min drive
  • New Chitose Airport (CTS) - 109 min drive

Restaurants

  • ‪サイロ展望台 - ‬9 min drive
  • ‪cafe balher - ‬9 min drive
  • ‪namihey pizza - ‬11 min drive
  • ‪焼肉てーる - ‬17 min drive
  • Polo Bar Windsor Hotel

About this property

The Windsor Hotel Toya, Vignette Collection by IHG

Luxury hotel
Take advantage of a golf course, an indoor mineral hot spring (onsen) and a corner/local shop at The Windsor Hotel Toya, Vignette Collection by IHG. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, cross-country skiing and ski passes. For some rest and relaxation, visit the hot springs/mineral springs or hot tub, and indulge in a facial, a body scrub or aromatherapy. The on-site French cuisine restaurant, Gilligans Island, offers breakfast, lunch and dinner. Enjoy on-site activities, such as snowboarding, snow tubing and horse riding. Free in-room WiFi is available to all guests, along with shopping on-site and mini golf.
Other perks include:
  • An indoor pool, along with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), free train station pick-up and bike hire
  • Hot springs on-site, wedding services and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 368 rooms boast comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bidets, shower/bath combinations and free toiletries
  • LCD TVs with satellite channels
  • Fridges, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,840 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gilligans Island
  • Kogetsu
  • La voute
  • Tojisanka
  • Windsor Out of Africa

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Golf
  • Golf lessons
  • Horseback riding/rentals
  • Hot springs
  • Indoor pool
  • Library
  • Mini golf
  • Segway rentals/tours
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Thalassotherapy

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will be closed for maintenance from noon on March 10 to 3 PM on March 13; from noon on March 24 to 3 PM on March 27; from noon on April 15 to 3 PM on April 17; from noon on April 21 to 3 PM on April 24, 2026.
A scheduled power outage will take place from midnight on October 9 until early morning on October 10, 2025.
Reservations are required for dinner at all on-site restaurants and must be made at 6 PM the day prior.

Renovations and closures

This property is closed from 10 March 2026 to 13 March 2026 (dates subject to change).
The property will be renovating from 1 April 2026 to 1 April 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 4840 per person
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Windsor Toya
Toya Windsor
Toya Windsor Hotel
Windsor Hotel Toya
Windsor Toya
Windsor Toya Hotel
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho
The Windsor Hotel TOYA
The Windsor Hotel Toya Vignette Collection an IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Toyako
The Windsor Hotel Toya, Vignette Collection by IHG Hotel Toyako

Frequently asked questions

Does The Windsor Hotel Toya, Vignette Collection by IHG have a pool?

Yes, this property has an indoor pool. The property will be renovating the swimming pool from April 1 2026 until April 1 2026 (completion date subject to change).

How much does it cost to stay at The Windsor Hotel Toya, Vignette Collection by IHG?

As of 18 Sept, 2025, prices found for a 1-night stay for 2 adults at The Windsor Hotel Toya, Vignette Collection by IHG on 22 Sept, 2025 start from S$324.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Windsor Hotel Toya, Vignette Collection by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Windsor Hotel Toya, Vignette Collection by IHG?

Self-parking is free at this property.

What time is check-in at The Windsor Hotel Toya, Vignette Collection by IHG?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Windsor Hotel Toya, Vignette Collection by IHG?

Checkout is at noon. Late check-out is available for a fee.

Where is The Windsor Hotel Toya, Vignette Collection by IHG located?

Set amidst the mountains, this ski-in/ski-out hotel in Toyako is 2.5 mi (4.1 km) from Shikotsu-Toya National Park and within 9 mi (15 km) of Lake Toya and Usuzanfunka Memorial Park. Toyako Onsen and Toyako Hot Spring are also within 9 miles (15 km).

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The Windsor Hotel Toya, Vignette Collection by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 400 out of 690 reviews
Rating 8 - Good. 202 out of 690 reviews
Rating 6 - Okay. 46 out of 690 reviews
Rating 4 - Poor. 24 out of 690 reviews
Rating 2 - Terrible. 18 out of 690 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly and professional staff, room with scenic view
Stayed 1 night in Jun 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star property. Outdoor hot spring design was well thought out and due to the high elevation overlooking Lake Toya it transported you to another realm.
Stayed 1 night in Jul 2025

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staffs. The restaurants on the top floor are pretty good.
Stayed 1 night in Apr 2024

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 5 star hotel. The service and staff is top notch. The views are spectacular. Great place to retreat to and relax. We stayed here for 1 night in our trip through Hokkaido. My only issue was at check in. We were required to make the dinner reservations and meal selection at the front desk. And not everything we wanted was available to us. So it was very awkward experience in my opinion. I don’t know if I made a mistake not reserving the restaurants in advance but it is hard to know what you want for dinner up to 7 months in advance. Maybe it was just better to order room service.
Stayed 1 night in Aug 2025

10/10 Excellent

Mun Kit Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time.
Stayed 1 night in Nov 2024

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible lake view
Stayed 1 night in May 2023

10/10 Excellent

Debora

Liked: Cleanliness, amenities
Spectacular room views! Such a stunning and remote hotel with many dining and activity options. Will definitely be back.
Stayed 2 nights in Jan 2024

10/10 Excellent

Xiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a hidden gem! We stayed two nights at the resort. The view is breathtaking and the food is supreme. All facilities are well maintained and staff are very friendly.
Stayed 2 nights in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older but well maintained. The views are absolutely amazing! You definitely need a car if you stay here - the hotel sits on a mountain top and quite some distance from town (restaurants, shops, and convenience stores).
Stayed 3 nights in Jul 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Property and Lovely Staff

Beautiful property and hotel with amazing views all around. The staff was wonderful with great hospitality. Very good breakfast on site as well which I recommend adding to your stay as it’s far to the main town to get breakfast. Only small criticism is the WiFi was substandard for a property with so much focus on the details. Was difficult to connect to and stay connected to.
Stayed 2 nights in Oct 2024

10/10 Excellent

Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with breathtaking views! The restaurants on the property, especially all the Japanese restaurants were amazing, and with exceptional service! Every staff we encountered were attentive, courteous, and professional. The best we’ve experienced in a long time.
Stayed 3 nights in Apr 2023

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been nice to be told about dining options before arriving.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Wonderland

Spectacular location and views for a snowy wonderland in winter. The lobby and sitting areas are beautiful and peaceful. It is quite remote but with a free daily transfer bus available for Toyako or Toya station. The service was outstanding with very friendly staff. The food was excellent, but quite expensive without options nearby! The bar was quaint and relaxing at the end of the day. We thoroughly enjoyed our two night stay. We didn't utilise the spring or spa services but would recommend this hotel for that special celebration or decadent indulgence!
Stayed 2 nights in Dec 2023

2/10 Terrible

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Very Disappointing service

Checked in was all fine, then receptionist asked us about a dinner reservation, as we had been travelling all day to get here we didn’t know what time we would arrive. We were there at 7pm. We were informed there were no bookings in the French or Japanese restaurant, and only available in Sushi restaurant. Unfortunately my wife is not a fan of sushi. After many back and forwards of telling us there is no available dinner options, and my asking to speak to the manager, they found us a reservation at the near empty French restaurant!! The food was very nice Wait staff were lovely Just incredibly disappointing that the hotel did not want to assist us in a dining reservation. When you stay at a high end hotel like this I expect a lot better We travel Japan a lot and until now have never had a poor experience
Stayed 1 night in Jul 2024

8/10 Good

tatsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洞爺湖と噴火湾が見られて、館内も館外も綺麗。食事も美味しかったです。
Stayed 2 nights in Sep 2025

8/10 Good

gottama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レストランも朝食(ビュッフェ)もとても美味しかった！ 温泉に行く時に部屋のバスローブとスリッパで行っても良いと言う指示だが、エレベーターなど移動の際、普通の服装のお客さんとすれ違ったりするととても気まずい感じになる。何故、せっかく部屋にある浴衣で移動してはいけないのか？日本人なら多分大半がそう感じていると思うので、温泉への移動は浴衣にした方がいいと思う。 ホテル内にコンビニがないので、できればあった方が良いと思う。
Stayed 2 nights in Aug 2025

6/10 Okay

Yuji

Disliked: Cleanliness, amenities, property conditions & facilities
以前のような豪華さはなくなり、施設が陳腐化しています。ジムも夕方5時までと全く使えませんでした。 時代に取り残された感あるホテルです。
Stayed 1 night in Jul 2025

10/10 Excellent

?

Liked: Amenities
とてもゆったり過ごすことができ、快適なステイになりました。施設は少し古さが感じられるものの、お部屋は綺麗に保たれていて良かったです。
Stayed 1 night in Jul 2025

8/10 Good

MISOOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
스텝 친절 합니다
Stayed 2 nights in Jun 2025

10/10 Excellent

Togo

Stayed 2 nights in May 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　洞爺湖を見下ろす最高のロケーションで、サービスも細部にまで行き届いていて文句のつけようがない、超一流のホテルです。強いて不満な点をあげるとすれば、2つある大浴場のうち片方にしか露天風呂がないということでしょうか。
Stayed 1 night in May 2025

8/10 Good

HAYASHIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

noriko

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方の対応が素晴らしく、とても快適に過ごせました
Stayed 1 night in May 2025

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025