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Reviews

4.3 / 5Excellent
443 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Toyako Onsen
    13 min drive
  • Popular Location
    Toyako Forest Museum
    13 min drive
  • Popular Location
    Toyako Hot Spring
    13 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Superior Twin Room, Non Smoking, Lake View

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Twin Room, Smoking, Lake View

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Twin Room, Non Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Twin Room, Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Double Room, Non Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Double Room, Non Smoking, Lake View

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Junior Twin Room, Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 2 Large Single Beds
    More details
  • Junior Twin Room, Non Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 2 Large Single Beds
    More details
  • Junior Twin Room, Smoking, Lake View

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 2 Large Single Beds
    More details
  • Junior Twin Room, Non Smoking, Lake View

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 2 Large Single Beds
    More details
  • Junior Double Room, Non Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Large Single Beds
    More details
  • Junior Double Room, Non Smoking, Lake View

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 2 Large Single Beds
    More details
  • Traditional Room, Non Smoking

    Room Amenities

    • Partial ocean view
    • Sleeps 2
    • 2 Single Futons
    More details
  • Executive Twin Room, 1 Bedroom, Non Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Large Single Beds
    More details
  • [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 2 Large Single Beds
    More details
  • [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Smoking, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    • 2 Large Single Beds
    More details
  • [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Non Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 2 Large Single Beds
    More details
  • [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Non Smoking, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    • 2 Large Single Beds
    More details
  • [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 2 Single Beds
    More details
  • [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Smoking, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    • 2 Single Beds
    More details
  • [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Non Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 2 Single Beds
    More details
  • [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Non Smoking, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Exclusive Quadruple Room, 4 Bedrooms

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 4 Single Beds
    More details
  • Exclusive Quadruple Room, 4 Bedrooms

    Room Amenities

    • Lake view
    • Sleeps 4
    • 4 Single Beds
    More details
  • Deluxe Twin Room

    Room Amenities

    • Bay view
    • Sleeps 2
    • 2 Large Single Beds
    More details
  • Design Twin Room

    Room Amenities

    • Bay view
    • Sleeps 2
    • 2 Large Single Beds
    More details

About this area

Toyako

The Windsor Hotel TOYA is located in Toyako. Zenko-ji Temple and Showashinzan Ropeway are local landmarks, and some of the area's activities can be experienced at Rusutsu Resort and Toyareikuhiru Golf Club.

Visit our Toyako travel guide
Popular Location

What's nearby

  • Lake Toya - 11 min drive
  • Toyako Onsen - 13 min drive
  • Toyako Forest Museum - 13 min drive
  • Toyako Hot Spring - 13 min drive
  • Rusutsu Resort - 25 min drive

Getting around

  • Toya Station - 15 min drive
  • Sapporo (CTS-New Chitose) - 88 min drive

Restaurants

  • Where to eat
  • Arashiyama Kitcho โ€“ Restaurant offering Japanese cuisine. Serves lunch and dinner.
  • Gilligans Island โ€“ Restaurant offering French cuisine. Serves breakfast, lunch and dinner.
  • Tojisanka โ€“ Restaurant offering Japanese cuisine. Serves breakfast and dinner.
  • Michel Bras TOYA Japon โ€“ Restaurant offering French cuisine. Serves lunch and dinner on selected days.

About this property

The Windsor Hotel TOYA

Luxurious slopeside hotel with a full-service spa
Enjoy direct access to the slopes and an indoor pool at The Windsor Hotel TOYA during the winter, and return in the summer for a round at the hotel's golf course. All 368 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Fridges, room service (during limited hours) and free newspapers are among the other amenities available to guests.
The Windsor Hotel TOYA offers 368 forms of air-conditioned accommodation with a safe and free newspapers. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. The spa is equipped with hot springs/mineral springs and a spa tub. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces
Free train station pick-up shuttle

Food and drink

Cooked-to-order breakfast available for a fee daily
11 restaurants and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Things to do

18 holes of golf
3 outdoor tennis courts
Bike hire
Children's pool
Cross-country skiing
Fitness centre
Full-service spa
Horse riding/hire
Hot springs
Indoor pool
Sauna
Segway hire/tours
Shopping
Sledging
Snow tubing
Snowboarding
Snowmobiling
Snowshoeing

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Corner/local shop
Indoor pool
Laundry facilities
Fridge

Conveniences

Lift
Free newspapers in reception
Gift shop/newsstand
Corner/local shop

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Golf lessons
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski equipment hire
Ski-in/ski-out access
Skiing lessons
Ski passes
Wedding services

Languages spoken

English
Japanese

Business services

1 meeting room
Conference space

Spa

Aromatherapy
Body scrubs
Facials
Hot springs/mineral springs
Indoor mineral hot springs (onsen)
Massages
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Hot tub
Thalassotherapy

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Heating
Linens
Pillow menu

Bathroom

Bathrobes
Bidet
Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

LCD TV
satellite channels

Food and drink

Free bottled water
Fridge

More

Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • The front desk is open daily from 6 AM - midnight. <br />
  • Guests should notify this property in advance of their anticipated arrival time. Please contact the property using the information on the reservation confirmation received after booking.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property registration number null

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Windsor Hotel TOYA
  • Windsor TOYA
  • The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
  • Windsor Hotel Toyako Cho
  • The Windsor Hotel TOYA Hotel
  • The Windsor Hotel TOYA Toyako
  • The Windsor Hotel TOYA Hotel Toyako
4.3

Excellent

5 - Excellent
244
4 - Good
145
3 - Okay
27
2 - Mediocre
15
1 - Poor
12
4.6
Cleanliness
4.3
Service and Staff
4.5
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All are perfect but the dinner buffer seems a bit too less variety of food but with extremely high price. In addition, it is disappointed that the outdoor public onsen place is alternative by gender day by day

Stayed 1 night in Jan 2020

1/5

  • Disliked: Staff & service, property conditions & facilities

Stayed 2 nights in Aug 2019

3/5

  • Liked: Cleanliness, room comfort
  • Disliked: Staff & service

Terrible service at restaurant

Hotel is huge with more than 200 rooms, no Japanese onsen feel. We ate at the โ€œOut of Africaโ€ restaurant , food was tasty but service was not attentive at all. The main course was served without cutlery. Wine was not refilled automatically. Room is big but decor looks like hotels in USA.

Stayed 1 night in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2019

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