2 outdoor pools, pool loungers

Reviews of Hilton Orlando Lake Buena Vista - Disney SpringsĀ® Area

4 out of 5
Hilton Orlando Lake Buena Vista - Disney SpringsĀ® Area
1751 Hotel Plaza Blvd, Lake Buena Vista, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 666 out of 1217 reviews" "
Rating 8 - Good. 275 out of 1217 reviews" "
Rating 6 - Okay. 158 out of 1217 reviews" "
Rating 4 - Poor. 78 out of 1217 reviews" "
Rating 2 - Terrible. 40 out of 1217 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, large rooms, very convenient to walk to Disney springs.
Stayed 1 night in May 2024
Response from Hilton Orlando Lake Buena Vista on 17 May,2024
Thank you so much for your glowing review! We're delighted to hear that you had a fantastic stay with us. Providing clean and comfortable accommodations, along with excellent service, is our top priority. We can't wait to welcome you back on your next trip!

8/10 Good

ISAURA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice. Well kept. But itā€™s an older hotel and needs little up grades here and there very small details. Pool area was very nice and well kept.
Stayed 2 nights in May 2024
Response from Hilton Orlando Lake Buena Vista on 17 May,2024
We are thrilled to hear that your experiences at Hilton Orlando Lake Buena Vista have been delightful. Your insights will help us in our ongoing efforts to enhance guest experiences. We look forward to welcoming you back for a seamless stay from start to finish.

10/10 Excellent

Bobbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy walking access to Disney Springs and a short hotel shuttle or uber ride to the parks. Great option for doing Disney conveniently without paying the prices of the Disney brand hotels.
Stayed 1 night in May 2024
Response from Hilton Orlando Lake Buena Vista on 16 May,2024
We are thrilled to hear that your experiences at Hilton Orlando Lake Buena Vista have been delightful. It's great to know that our shuttle service to the 4 Disney Theme Parks and walkable distance to Disney Springs enhanced your stay. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
People were very nice
Stayed 2 nights in May 2024
Response from Hilton Orlando Lake Buena Vista on 16 May,2024
Thank you so much for your glowing review! We're delighted to hear that you had a fantastic stay with us. Providing clean and comfortable accommodations, along with excellent service, is our top priority. We can't wait to welcome you back on your next trip!

10/10 Excellent

Alex

Stayed 1 night in May 2024
Response from Hilton Orlando Lake Buena Vista on 16 May,2024
Thank you for your glowing review! We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

patience

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful!!! Clean and close to Disney springs
Stayed 1 night in May 2024
Response from Hilton Orlando Lake Buena Vista on 16 May,2024
Thank you so much for your wonderful review! We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy convenience to Disney Springs and major roads! Constant reliability of high standards!!!
Stayed 2 nights in May 2024
Response from Hilton Orlando Lake Buena Vista on 16 May,2024
Thank you so much for your glowing review! We're delighted to hear that you had a fantastic stay with us. We can't wait to welcome you back on your next trip!

4/10 Poor

Xiaoqing

Liked: Cleanliness, property conditions & facilities
The habitaciĆ³n is not so clean ,we have find 2 socks
Stayed 1 night in May 2024
Response from Hilton Orlando Lake Buena Vista on 16 May,2024
Thank you for choosing to stay with us and for providing your review. Your feedback is important to us, and we regret that we fell short of your expectations in this regard. Our aim is always to provide a comfortable and enjoyable stay for our guests, and we hope to have the opportunity to welcome you again in the future.

8/10 Good

Monika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night trip planned. Short walk to Disney Springs for food and shopping. Great location. Offered free water and coffee for the room. Liked how rooms opened up to a main hallway instead of entrance from street level. Felt safe, comfortable beds. Didnā€™t use pool as it was raining.
Stayed 1 night in Feb 2024
Response from Hilton Orlando Lake Buena Vista on 16 May,2024
Thank you so much for your wonderful review! It's great to know that our spacious and comfortable rooms met your needs and that our convenient proximity to Disney Springs enhanced your experience. We look forward to welcoming you family back for another stay at Hilton Orlando Lake Buena Vista.

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and walkable to Disney Springs. . Although it was older, it was well maintained.
Stayed 1 night in May 2024
Response from Hilton Orlando Lake Buena Vista on 16 May,2024
We are thrilled to hear that your experiences at Hilton Orlando Lake Buena Vista have been delightful. It's great to know that our walkable distance to Disney Springs made your stay memorable. We hope to welcome you again soon!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
The location to Disney Springs and convenient shuttle to The Disney parks was perfect for us.
Stayed 3 nights in May 2024
Response from Hilton Orlando Lake Buena Vista on 16 May,2024
We are pleased to hear that you enjoyed our shuttle service to the 4 Disney Theme Parks and direct connection to Disney Springs. We hope to welcome you again soon!

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 2 nights in May 2024
Response from Hilton Orlando Lake Buena Vista on 15 May,2024
Thank you for your glowing review. We are so pleased to hear that you enjoyed our spacious accommodations at Hilton Orlando Lake Buena Vista. We hope to welcome you again soon!

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Comfortable and close to things.
Stayed 2 nights in May 2024
Response from Hilton Orlando Lake Buena Vista on 15 May,2024
Thank you for your glowing review! We're thrilled to hear that you enjoyed our spacious accommodations and close proximity to the Disney Parks and walkable distance to Disney Springs. We hope to welcome you again soon!

6/10 Okay

Middy

Travelled with family
Disliked: Property conditions & facilities
The property was EXTREMELY noisy due to a cheer competition. The hotel was crowded with children running up and down the halls. The room itself was very outdated, somewhat run down, and was in need of a remodel. The main door and adjoining room did not fully close with a hug gap of light from the doorknob to the floor. The ceiling tiles by the entrance of room were half popped out.
Stayed 1 night in May 2024
Response from Hilton Orlando Lake Buena Vista on 15 May,2024
Thank you for choosing to stay with us and for providing your review. We regret that you found issues with the room and noise levels, and thank you for bringing your concerns to our attention so we can properly address them. Our team prides itself on high standards and if given the opportunity, we hope to have the pleasure of your company for a future visit.

8/10 Good

Randeep, CALGARY

Travelled with partner
Liked: Staff & service
It felt old. Needs an update. Convenient to disney springs area
Stayed 1 night in May 2024
Response from Hilton Orlando Lake Buena Vista on 16 May,2024
Thank you for your feedback in regard to your most recent stay. We are pleased to hear that you enjoyed our walkable distance to Disney Springs. Your comment regarding the overall hotel is invaluable and your insights will help us in our ongoing efforts to enhance guest experiences. We look forward to welcoming you back for a seamless stay from start to finish.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 15 May,2024
Thank you for your wonderful review. We hope to welcome you again soon!

10/10 Excellent

JERRY

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 29 Apr,2024
Thank you so much for your wonderful review! Looking forward to welcoming you back soon for another great stay at Hilton Orlando Lake Buena Vista!

6/10 Okay

Danielle

Travelled with family and small children
Liked: Staff & service
Overall our stay was very nice. We were able to Precheck and leave our car at the hotels since we were early and head over to Magic Kingdom on their shuttle bus. They only do shuttles to the Disney parks, not Universal. The pool area was very nice. Very short staffed at the pool bar and grill. We waited quite a while for a waiter. There was only one on duty and it seemed as though there were a lot of either corporate meetings going on so there were a lot of people there at lunch time. There are no bar stuff that come around to the pool area. You have to go to the bar and get what you want. Rooms were very clean and nice. Pillows and mattresses were a little old in my opinion. But overall an average comfortable Hotel room.
Stayed 2 nights in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 29 Apr,2024
Thank you for sharing your experience at Hilton Orlando Lake Buena Vista. Your feedback regarding tour poolside service and its impact on your stay is invaluable. Your insights will help us in our ongoing efforts to enhance guest experiences. We look forward to welcoming you back for a seamless stay from start to finish.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel. I was about two minutes walking distance to Disney Springs. Convenient restaurant on the premises. Clean and very friendly staff. When I got there, I was about six hours early and just asked if I could check out the pool area since I was staying in that hotel and checking in at 4 PM, they accommodated me and gave me room at 10:30 AM and I was able to use the pool the whole day.
Stayed 4 nights in Mar 2024
Response from Hilton Orlando Lake Buena Vista on 24 Apr,2024
Thank you for sharing your wonderful experience at Hilton Orlando Lake Buena Vista! It's fantastic to hear that you enjoyed our walkable distance to Disney Springs, relaxing by our 2 heated pools, and our bag holding service, which allows guests to drop their luggage off and enjoy the hotel util their room is ready. We're delighted your stay was memorable and look forward to welcoming you back for another fantastic getaway.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in clean room
Stayed 1 night in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 22 Apr,2024
Thank you for your glowing review! We're thrilled to hear that we exceeded your expectations and provided you with a luxurious and memorable experience. Our team works hard to ensure every guest feels welcomed and well taken care of, and it's wonderful to hear that we succeeded with you. We hope to have the pleasure of welcoming you back again soon at the Hilton Orlando Lake Buena Vista!

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 22 Apr,2024
Thank you, Holly, for your feedback in regard to your stay at Hilton Orlando Lake Buena Vista. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waitress at the hotel bar was outstanding!
Stayed 1 night in Mar 2024
Response from Hilton Orlando Lake Buena Vista on 22 Apr,2024
Thank you so much for your wonderful review! We are thrilled to hear that team members provided you with exceptional service at John T's during your stay at Hilton Orlando Buena Vista Palace. We will be sure to pass along your kind words to the entire team. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

10/10 Excellent

anthony

Stayed 3 nights in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 16 May,2024
Thank you for your glowing review. Looking forward to welcoming you back soon for another great evening at the Hilton Orlando Lake Buena Vista!

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 22 Apr,2024
Thank you for your glowing review! We can't wait to welcome you back on your next trip.

10/10 Excellent

Karen

Stayed 3 nights in Feb 2024
Response from Hilton Orlando Lake Buena Vista on 16 May,2024
We greatly appreciate your review. We hope to welcome you back soon for another great stay at Hilton Orlando Lake Buena Vista.

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and would recommend! Great location
Stayed 1 night in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 18 Apr,2024
We are so pleased to hear that you enjoyed your stay with us. We hope to welcome you again soon!

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We left at 11 AM on Sunday, same time as dozens of other people. There was only one person operating the valet desk. We asked the checkout desk if somebody could come help, they said it was a third party company and they couldnā€™t come out and help. It took us 45 minutes to get our car. Itā€™s too bad that a great experience was hampered on exit. We did enjoy the property, the location, and the cleanliness of the room. We would stay there again, we would just self park.
Stayed 1 night in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 17 Apr,2024
Thank you for your feedback. We regret to hear that we did not meet your expectations during your check-out process. We will be sure to share your comments with our third-party valet team to ensure that we create a better experience for our future guests. We hope to have the opportunity to welcome you again soon.

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Hilton Orlando Lake Buena Vista - Disney Springs Area Resort was absolutely delightful. The resort's cleanliness was impeccable, and its proximity to Disney Springs made exploring the area a breeze - just a short walk across the pedestrian bridge! Once I parked my car, I didn't need it again until check out, thanks to the convenient location. The staff was incredibly friendly and accommodating, adding to the overall warm atmosphere of the resort. I highly recommend this hotel for anyone looking for a fantastic getaway with top-notch service and convenience.
Stayed 2 nights in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 17 Apr,2024
We greatly appreciate your outstanding review. We are so pleased to hear that you enjoyed our convenient location, just steps for Disney Springs, and first-class service. We hope to have the chance to welcome you again soon!

10/10 Excellent

IRELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 17 Apr,2024
We greatly appreciate your review!

2/10 Terrible

Fani

The room was old and musty. I asked for an upgrade still same issue dirty musty!!!!! Never staying there again . The staff by the pool was great. The concierge was awful waited for over an hour for assistance. Not a happy guest.
Stayed 5 nights in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 17 Apr,2024
We appreciate your feedback in regard to your recent stay. We deeply regret to hear that we did not meet your expectations. We will be sure to escalate your comments to our leadership team so that they may determine where improvements and enchantments can be made in our product and service. We hope to have the opportunity to welcome you again in the future.

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 15 Apr,2024
Thank you for your amazing review!

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed our trip. This location is very convenient. You have good options in the hotel but can easily walk over to Disney Springs for anything you need. Our room was clean and comfortable. Will be back again! Thank you
Stayed 3 nights in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 15 Apr,2024
Thank you for your review. We are so pleased to hear that you enjoyed our walkable distance to Disney Springs and spacious accommodations. We look forward to welcoming you back!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Disney Springs. Good service. Staff very helpful and courteous.
Stayed 1 night in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 15 Apr,2024
We are so pleased to hear that you enjoyed our close proximity to Disney Springs and first-class service. We hope to welcome you again soon!

10/10 Excellent

Eiffel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and very clean hotel. The people work there are very nice and respectful. Thank you so much
Stayed 2 nights in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 15 Apr,2024
Thank you for your great review. We are so pleased to hear that you enjoyed your stay with us.

10/10 Excellent

Zhicong

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, will suggest to others
Stayed 3 nights in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 15 Apr,2024
Thank you for your amazing review!

8/10 Good

Monica

Stayed 1 night in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 29 Apr,2024
Thank you for your glowing review! We hope to have the pleasure of welcoming you back again soon!

8/10 Good

Christian

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 15 Apr,2024
Many thnaks for the great review.

8/10 Good

Kevin, Dover

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean but dated. It's a fairly large hotel but the only full service restaurant is a Benihana's, and it's a really poor Benihana's.
Stayed 1 night in Apr 2024
Response from Hilton Orlando Lake Buena Vista on 8 Apr,2024
We appreciate your feedback in regard to your stay and we hope to have the opportunity to welcome you again in the future.

10/10 Excellent

Fredy

Liked: Staff & service
Stayed 5 nights in Mar 2024
Response from Hilton Orlando Lake Buena Vista on 8 Apr,2024
Many thanks for the great review.

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very easy check-in and check-out and the staff were friendly and helpful. Facilities were nice and clean, location was quite convenient to visit Disney Springs.
Stayed 6 nights in Mar 2024
Response from Hilton Orlando Lake Buena Vista on 8 Apr,2024
We are so pleased to hear that our team members, on-property amenities and walkable distance to Disney Springs were able to make your stay rewarding. We hope to see you again soon!

4/10 Poor

Naresh

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not cleaned and table drawers are broken
Stayed 5 nights in Mar 2024
Response from Hilton Orlando Lake Buena Vista on 4 Apr,2024
We appreciate your review and we hope to have the opportunity to welcome you again in the future.

6/10 Okay

Lucia

Travelled with family, Travelled with family and small children
Liked: Staff & service
Very close to Disney springs and thereā€™s a free shuttle to Disney parks, which was very convenient and really helpful. The hotel looks amazing with a fabulous lobby but our room was really old and disappointing once we got in. We didnā€™t spend much time there, so no big deal but it had the absolute minimum and no microwave. They kept forgetting something every day - blanket or coffee, so we kept having to ask for stuff. Pools are big and towels are provided, we didnā€™t need much more than that. We had a good stay but expected a bit extra from a fancy Hilton.
Stayed 7 nights in Mar 2024
Response from Hilton Orlando Lake Buena Vista on 3 Apr,2024
Thank you for your review. We will be sure to share your comments with our leadership team to determine where improvements can be made in our product and service. We hope to welcome you again soon!

8/10 Good

Anisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get around it with kids. Close to everything.
Stayed 2 nights in Mar 2024
Response from Hilton Orlando Lake Buena Vista on 2 Apr,2024
We greatly appreciate your review. We hope to welcome you back soon.

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very close to Disney springs
Stayed 1 night in Mar 2024
Response from Hilton Orlando Lake Buena Vista on 2 Apr,2024
We are pleased to hear that you enjoyed our walkable distance to Disney Springs. We hope to see you again soon!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and myself really enjoyed staying there
Stayed 3 nights in Mar 2024
Response from Hilton Orlando Lake Buena Vista on 2 Apr,2024
We are so pleased to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Nena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dated but still a great experience
Stayed 6 nights in Mar 2024
Response from Hilton Orlando Lake Buena Vista on 2 Apr,2024
Many thanks for your review.

8/10 Good

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hilton Orlando Lake Buena Vista on 2 Apr,2024
We appreciate your feedback in regard to your stay.

10/10 Excellent

Yisel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay
Stayed 1 night in Jan 2024
Response from Hilton Orlando Lake Buena Vista on 29 Mar,2024
Thank you for your great review!

8/10 Good

Erin

Stayed 1 night in Mar 2024
Response from Hilton Orlando Lake Buena Vista on 17 Apr,2024
Thank you for your review. We hope to have the opportunity to welcome you again soon.

10/10 Excellent

jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all very courteous and helpful. We loved having the market downstairs for purchasing breakfast and lunch. The pool area is very nice.
Stayed 6 nights in Mar 2024
Response from Hilton Orlando Lake Buena Vista on 25 Mar,2024
We are pleased to hear that you enjoyed your stay with us. We hope to welcome you again soon!