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"I had an overall good experience during my stay at The Grove. The facilities were solid, and the location was very convenient, making it easy to get around and enjoy the surrounding area. That said, there are some areas that could use improvement. The common areas—particularly the elevators and passageways—felt neglected and gave off an abandoned, poorly maintained impression. With a bit more attention to upkeep in these spaces, the overall experience would be even better. Overall, I enjoyed my stay and would consider returning, especially if these maintenance concerns are addressed."

"Extremely pleased with this facility. From check in to check out, everything exceeded our expectations. We will stay here again in the future."

"Staff was wonderful, every staff member was attentive and polite. The room could have been better, the bed frames were old, our bed would squeak. The room smelt dusty and there was dust on the curtains. The bathroom was small, dint like the tub and to close the shower was hard it wouldn’t close all the way the water would drip at night. They do have more modern up to date rooms, we just happen to be given an old one."

" My check-in experience was disappointing and not welcoming. The staff member did not provide any information about the resort or its amenities. The interaction was very minimal—she only asked for my ID and credit card, then how many keys I needed, and that was it. No orientation, no guidance, nothing that made me feel like a guest being welcomed. I was then sent to another person and told I would receive a tour during breakfast. However, I later realized this was actually a timeshare presentation, which was never clearly explained upfront. When I expressed that I was not interested in continuing, I was told, “you can still eat if you want” and “it’s free.” I did not ask for anything for free—I prefer to pay for my experiences and genuinely enjoy them. Unfortunately, this first impression affected my overall experience from the very beginning of my stay. For future guests, I recommend improving the check-in process by providing a warm welcome and clear information about the resort and its amenities. Transparency is also key—timeshare presentations should be clearly disclosed so guests can make an informed decision without feeling misled. A more respectful, transparent, and guest-focused approach would make a significant difference."

"I wasn’t made aware if there was contental breakfast "

"It was alot of false advertisement. There was no airport shuttle offered at all as advertised. Breakfast buffet was not included as stated. One person told us it was $8.00 but then said that was a mistake and it was $18.00. Transportation to and from parks was a complete joke!!!! We were stranded because drivers kept telling us one time and then was a no show. Never will I stay here again. I will just spend the extra momey and stay on a Disney Resort and save the headache and uber/taxi fees."

"We loved the hotel! Very clean and comfortable "

"Excellent Location. The main pool area can get a bit over crowed, however, they did have a second pool in a completely different area which worked out very nicely. "

"Everything was good they need to include breakfast in stay "