Benchmark, Orlando hotels

"All was welll until the fire alarm went off at 10 pm waking us up….. then we had to wait downstairs for a while ….. wasn’t the peaceful trip I was hoping for ………"

"There was no shuttle. We had to Uber!!"

"Had an overall good stay at this hotel. My only compliant is that there was no access to filtered water. "

"The hotel was exceptionally clean and comfortable, making our stay relaxing from start to finish. Housekeeping was phenomenal. Consistently thorough, detail-oriented, and clearly dedicated to maintaining a high standard each day. The entire staff was helpful and attentive, always ready to assist with a smile. Karima truly stood out and made our experience unforgettable. From the very first day of our week-long stay, she was incredibly kind, welcoming, and genuinely helpful. Her positive attitude and constant cheerfulness brought such a warm, uplifting energy that made a lasting impression. She’s an absolute gem and a big part of why our stay was so enjoyable."

"The shuttles were amazing. Yhe airport shuttle as well as the shuttles to the park"

"The room was clean. We were in the back of the building which faced the highway, not the nicest view along with sounds of traffic. Staff was good. "

"I got there early and asked if I could check in and they said there would be a $30 early check in fee. The first room I had was facing the expressway and was extrememly loud and the room had a bad smell that I could no tolerate. The next room was in a much better location but it still had a funky smell. The rooms are just old and tired. The staff was great but the place needs an overhaul. Also.. the restaurant in the morning only offers the buffett at $18.30 with no menu option. I wasn't thrilled about my experience. One last thing, Expedia always says that this is the whole price you will pay, however there was a $10/night parking fee. I am okay with the $10, however, I am more dissapointed at Expedia for not letting me/us know that the price you see is NOT the price you get. "

"Room was clean and had everything you could need. The problem was waiting 45 minutes in check in line, then no explained the A-B to use, room cards didn’t work. No staff outside would help us find our building. Once in the room it was fine. I did receive 6 text messages at 6am on day of check with check out instructions. Not worth my hassle again! "

"Cannot wait to go back!!!"