"The hotel was really nice and really well kept. The staff was super nice and it made everything really easy to find everything here.
The biggest suggestion I would have for the hotel is to do a little bit better job with the monitoring in the hallways. Unfortunately, during our night stay here there were constantly kids running all over the hallways at one in the morning, 6 AM, 7 AM, and so on and so forth. As a person with two teenagers and two small kids, I understand that everyone is here to have fun. But when upstairs and next-door sounds like monkey Joe’s jumping bounce, houses, and smashing, slamming everything around to where it sounds like it’s inside of your own room- that’s just completely inconsiderate. For the first time in my entire life after traveling years and years and years, I actually had to call the hotel security and ask them to please check their cameras. At all hours, kids were doing dingdong ditch. This morning alone twice from 8 AM to 9 AM. As amusing as this might be for some people, it gets old very quick when it happens both nights and also when you’re in the middle of checking for anything left and getting everybody ready so that you can leave.
Everybody wants to have a good experience and while noise in a shared space is expected as people are lugging things, we shouldn’t be woken up at midnight or one in the morning or two in the morning because people can’t run outside of the hotel instead of in the hallways back-and-forth back-and-forth."
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