2 outdoor pools, open 9 AM to 8:00 PM, pool loungers
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Reviews of Makai Beach Lodge

2 out of 5
Makai Beach Lodge
707 South Atlantic Ave, Ormond Beach, FL

Reviews

5.8
Rating 10 - Excellent. 61 out of 300 reviews" "
Rating 8 - Good. 49 out of 300 reviews" "
Rating 6 - Okay. 53 out of 300 reviews" "
Rating 4 - Poor. 56 out of 300 reviews" "
Rating 2 - Terrible. 81 out of 300 reviews" "

5.4/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Heidi

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude and unaccompanied. Room was dated. Toilet moved when you sat down. Lamps were rusted terribly I assume because of the salt water. Mirror in bathroom hadn’t been wiped in what looks to have been months.
Stayed 1 night in Apr 2024
Response from Sharon - Front Desk on 1 May,2024
So sorry Heidi there were so many issues with your room. The hotel is being renovated so these issues will soon be fixed. thank you for your feedback.

2/10 Terrible

Nazaret

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No parking i gotten front beach view was looking at the city no breakfast ac didn’t work had to sleep with the window open it wasn’t a good stay
Stayed 2 nights in Apr 2024
Response from Front Desk - Shelby on 28 Apr,2024
Hi Nazaret , you reserved a partial ocean view , a ocean view is from the side so you can still see partly ocean :) Ocean front is straight to the ocean sorry for the misunderstanding , and we do apologize about parking we were sold out this weekend but we do have two overflow parking areas :) We do apologize about the ac we were not made aware but i will let our maintenance know as well hope you give us another try when renovations are finished :)

2/10 Terrible

MELISSA, Keystone Heights

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible, had to find another hotel. Pictures on the site are 💯 incorrect.
Stayed 2 nights in Apr 2024
Response from Front Desk - Shelby on 27 Apr,2024
Hi im sorry for the inconvenience we are currently under renovations and hope you give us another try , have a great day :)

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sharon - Front Desk on 23 Apr,2024
Thank you Ashley for your review. Hope to see you again soon!

2/10 Terrible

Dylan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called in advance yesterday afternoon since I was going to be there later in the evening, the associate I spoke with assured me that someone would be there so I could check in. I showed up and the office was closed, I reserved an oceanfront view room but after I got my keys and walked to the room and the keys didn’t work, the manager walked over and opened the door only to find it hadn’t been cleaned. I got put into a room that wasn’t oceanfront like I had reserved (wouldn’t have minded it if it hadn’t have been more expensive) in terms of the state of the room…I’ve stayed in barracks rooms that were nicer in Afghanistan, the desk in the corner was held together by tape, it smelled like dirty mike and the boys had been there for a week, and it definitely was not clean. I paid $230 for two nights and I’m not exactly happy about paying that much for staying in something that raggedy. I recommend finding somewhere to stay.
Stayed 2 nights in Apr 2024
Response from Sharon - Front Desk on 25 Apr,2024
Dear Dylan, I am confused. You said no one was in the office but FD Clerk Dennis checked you in at 11:20PM and the Manager was not here at that time. The room you reserved was a partial ocean view-not ocean front. I sincerely apologize the room was not clean and I will share this with housekeeping.

4/10 Poor

Patrick

Travelled with partner
Disliked: Property conditions & facilities
Old out dated elevator did not work
Stayed 2 nights in Apr 2024
Response from Sharon - Front Desk on 23 Apr,2024
Thank you Patrick for your review. We are currently with new owners and have started renovations. We also are with a new elevator company and the elevator is up and running. Hope to see you again after renos are complete!

6/10 Okay

Brian

Travelled with family, Travelled with pets
Great area with good beaches and I can't say for other hotels but I'm sure their a little bit better as far as being updated. The best description, I can come up with for this place is a dive hotel. It's got a dive bar feel in a hotel.
Stayed 1 night in Apr 2024
Response from Sharon - Front Desk on 23 Apr,2024
Thank you Brian for your review. Yes we are an older hotel but are renovating vigorously with new owners. Hope you give another try in the future!

10/10 Excellent

glenn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
I was unhappy that what we paid ,we didn't get a breakfast that we were supposed to because the kitchen is closed!
Stayed 3 nights in Apr 2024
Response from Front Desk - Shelby on 18 Apr,2024
HI Glenn we do apologize as our breakfast area is being remodeled , and should be finished soon . We hope you come back and see us have a great day.

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk - Shelby on 18 Apr,2024
HI Claudia thanks for the review we hope to see you again soon :)

2/10 Terrible

Venessa, Copper Cliff

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I don’t even know where to start! We were given room 203 upon checkin, get to our room it was 88 inside, AC showed it was on and set to 65. It was EXTREMELY hot and muggy to the point the beds were wet and there was sweat on the walls. We waited 30 mins for it to cool off, it didnt. I played with the AC, and it showed PO. Went to front desk, she called maintenance said he’ll be here in a few. 20 minutes after not hearing back, I went to the lobby, she said sorry but this room has been scheduled for maintenance. We have on room available but its just for tonight(we had booked 4 nights). She switched us to 225, and told us to come back in the morning for our new room. Went to the desk at 8am to see what room we were being moved to, front desk lady (shannon) was extremely rude and said well sucks for you cause theres no rooms youll have to find another hotel. (I have recordings of this). So now were stuck in florida, needing a room to get ready as we have a wedding to be at later that day. They made us leave by 11am, no apologies or anything. Also, when we got to our new room our toilet was clogged and we called for maintenance, no one showed up, next morning i went back to front desk about it, and maintenance still never showed up! Do not stay here!!! It is run down & staff is HORRIBLE
Stayed 3 nights in Apr 2024
Response from Front Desk on 19 Apr,2024
Good morning Venessa. Apologies for the issues with your stay. We are working hard to fix the issues that you endured. I can assure you, the front desk agent did all she could to help your situation and actually did move you to a satisfactory room when confronted with the issues. And, I can assure you that "sucks for you" was not ever said. Again, apologies for the issues you had.

2/10 Terrible

Francesca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First was broken elevator for third floor unit. The room conditions were visibly moldy shower curtain. Sand on mattress. Weird tape left on walls. Beat up furniture.no coffee maker but coffee. Asked for one and absolutely none available. No hot water when trying to use as too many others had already used and had to wait for water to get hot again for 45 minutes. Deteriorating outside building and unsightly. Would never book or stay again. Should have paid me to stay. Horrible. Go to the lotus boutique.
Stayed 1 night in Apr 2024
Response from Sharon - Front Desk on 19 Apr,2024
So sorry Francesca your stay was disappointing. I will share your issues with housekeeping and maintenance. We are working hard to correct and renovate all issues!

4/10 Poor

Jessica

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The view and location were amazing. However the hotel was old and dated. Holes and cracks in wall, rust on appliances, air condition dripping, small fridge had an odor like something was rotten in it. Floors not clean, dirt and dead bugs in corners.
Stayed 5 nights in Apr 2024
Response from Front Desk - Shelby on 15 Apr,2024
HI thank you for letting us know i will give this info to housekeeping , we have also started renovations which will take some time but we hope to see you again soon

2/10 Terrible

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sharon - Front Desk on 16 Apr,2024
So sorry Amy you did not enjoy your stay. Hopefully you enjoyed something about your visit and hope to see you again after renovations are complete!

8/10 Good

Branden

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Sharon - Front Desk on 19 Apr,2024
Thank you Branden for your review. Hope you enjoyed your stay!

4/10 Poor

darlene

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is in great need of improvement. Old and pretty much a flea bag hotel. Elevator was very unsafe and we were trapped for 30 minutes inside of it with no air conditioning and no air circulation. Smoke detector in room didn’t work. AC in room didn’t work. Pillows on bed were very old. Dirty in corners of room and the place should be redone totally. Breakfast consisted of a paper bag with a granola bar, mini muffin and mandarin orange. NEVER will stay here again.
Stayed 5 nights in Apr 2024
Response from Front Desk -Shelby on 13 Apr,2024
Hi darlene , we apologize for the issues , we are currently under renovations , and it does take time but i will go ahead and pass this info to our housekeeping department

4/10 Poor

Wayne

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My biggest issue at this property is the smell in the room. I’ve used the property before during bike week 2023. My room smelled the same way. It’s like wet mildew odor throughout the entire room. We always have to keep the balcony door open. The bathroom toilet is always loose & shakes form the base. The tub/ shower controls are loose. The only think that keeps me coming back is the parking lot across the street. It’s large enough for us to park our trucks & trailers during our stay. I also don’t like the fact that no housekeeping came to clean the room all week. I had to go to the front desk & get fresh towels & wash clothes every few days. Big inconvenience.
Stayed 6 nights in Mar 2024
Response from Sharon - Front Desk on 9 Apr,2024
So sorry Mr. Morris you did not enjoy your stay. Don't know what your smelling, the rooms are not mildewed. The building is old and is being renovated with the new owners. Staff is hard to get since Covid. So again, apologies your room was not serviced. Hopefully your next stay will be more pleasant.

8/10 Good

hazel

Business traveller
Liked: Cleanliness, staff & service
Was OK need some renovation people in the room next to me we’re very noisy was under renovation and some areas
Stayed 2 nights in Apr 2024
Response from Front Desk -Shelby on 8 Apr,2024
Hi thank you for the review , we apologize for the inconvenience and hope to see you again soon ! :)

2/10 Terrible

Martika

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sharon - Front Desk on 9 Apr,2024
So sorry Martika you did not enjoy your stay. Thank you for your review.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Front Desk - Shelby on 8 Apr,2024
Hi Cynthia , thanks for the review we hope to see you again soon :)

10/10 Excellent

leslie

Travelled with pets
Liked: Cleanliness, staff & service
It was perfect for a quick trip including my 2 dogs. It is located directly on the dog friendly section if the beach, which was great. It's not a fancy place, but staff was great, room was clean and comfortable. Would stay afain.
Stayed 1 night in Apr 2024
Response from Sharon - Front Desk on 6 Apr,2024
Thank you Leslie for your review. So happy you had a great time! See you next time!

8/10 Good

nicholas

Liked: Cleanliness, staff & service
Parts of it are a little run down but there was a lot of work going on to improve it. Good location and it’s nice that it’s pet friendly and in the pet friendly portion of the beach.
Stayed 5 nights in Jan 2024
Response from Sharon - Front Desk on 5 Apr,2024
Thank you Nickolas for your review. I am glad you see the renovations taking part and hope to see you again when they are finished!

8/10 Good

Terry, Durham

Travelled with family and small children
Liked: Staff & service, amenities
Excellent location and price with free parking. Located on a great stretch of beach with easy walk of a public park. Property is undergoing renovation so soon it will "look nicer" The room did not appear very clean. The beds were probably changed, but there was something splashed over the mirror from top to bottom (ie obvious) we stayed in had a small kitchen area and dishes were not cleaned :-( Had a pool and hot tub which was nice as Daytona was pretty cold when we were there.
Stayed 4 nights in Mar 2024
Response from Sharon - Front Desk on 5 Apr,2024
Thank you Terry for your review. Thank you for noticing the renovations taking place and yes, soon nicer! Hope to see you again!

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The Property is A cheaper property It is perfect for sandy kids and wet clothes. the pool was perfect with great views of the beach. If you have a bunch of kids and trying to vacation this is the place. The staff were courtious and prompt to any problem we had.
Stayed 1 night in Mar 2024
Response from Sharon - Front Desk on 4 Apr,2024
Thank you John for your review. Hope to see you again!

4/10 Poor

Jeannette

Disliked: Cleanliness
Stayed 5 nights in Mar 2024
Response from Front Desk on 9 Apr,2024
Thank you Jeannette for your review.

4/10 Poor

Crystal, Forest Park

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, We experience what I can only describe as racism and racial profiling as 2 different staff members questioned our presence on the property after we had already received a parking pass (once from the person I received the pass from) Second, Front desk staff wasn't welcoming to "Us" (African Americans) as we watched other guest (Caucasians) actually be greeted and checked in. Our Room "wasn't ready, they would call us",... okay, but "others" were getting keys??? After observing the difference, I went to another group (Caucasians) in our party that reserved the same room at the same time but they arrived 4 hours after us, to see if they were able to check in. She'd just received her call and yet we hadn't, so she walked back in with me and allowed me to ask about our room first. so finally checked in 5 hours after several of our neighbors (who made note of the issue) had already checked in. The hot tub, was coated with a green slime. The pool, needed a clean. The Room: Great View. Period. That's The Only Positive. The Room: Hadn't been cleaned! Doubt the sheets had been changed, bed skirt covered in splatters??? (What were we waiting for?) Disgusting, food and trash still on floor, dirty sheets, shower curtain & ceiling molded, mildewed and falling in. The price was ridiculous for the condition of the space. If you stay here, take your own sheets, vinyl mattress cover, shower shoes, towels, shower curtain, Lysol and alcohol in a spray bottle(to check for bed bugs).
Stayed 1 night in Mar 2024
Response from Sharon - Front Desk on 3 Apr,2024
Thank you Crystal for your review. There was NO racial profiling involved. The housekeeping staff starts at one end and finishes on the other. They do not jump rooms for early arrivals. when rooms become finished, the guests may check in. I do apologize for the room not being cleaned well and I will share your review with housekeeping.

10/10 Excellent

Brandi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice well kept place.
Stayed 2 nights in Mar 2024
Response from Sharon - Front Desk on 2 Apr,2024
Thank you Brandi for your review. See you again!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sharon - Front Desk on 2 Apr,2024
Thank you Robert for your review. Glad you enjoyed your stay!

8/10 Good

NANCY

Liked: Cleanliness, staff & service
Property is in the process of becoming big renovated. Only downside Pool and Jacuzzi have already been updated and both were fantastic.
Stayed 2 nights in Jan 2024
Response from Sharon - Front Desk on 27 Mar,2024
Thank you Nancy for your review. Happy you enjoyed your stay and see you again!

6/10 Okay

Brandon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It's an older place that looks like it's in the process of renovation. It served it's purpose as a place to sleep when I need a place at the last minute when I had a vrbo cancel on me at the last minute. The floors needed a vacuum underneath the table and bed and the floor mopped before we checked in.
Stayed 3 nights in Feb 2024
Response from Sharon - Front Desk on 23 Mar,2024
Thank you Brandon for your review. I will share your review with head of housekeeping. Hope to see you again!

6/10 Okay

Marie

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We liked the Atlantic ocean view from the property pool side was great! The pool water warm. Excellent beach front sand. If you are a surfer, great spot. Guarded and secure- life guard and plane alerts were seen when rip tides occurred. The property main building is being rennervated, and we hope that when we return next year, there would be vast improvement in cleaning the rooms, and the exterior/ interior of the building. It is located in a great area.
Stayed 3 nights in Mar 2024
Response from Sharon - Front Desk on 23 Mar,2024
Thank you Marie for your review. Glad you enjoyed your stay and hope to see you next year!

2/10 Terrible

Carley

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We have been coming to this property for 8 years now. It has progressively went downhill over the past 2 years. This spring break was atrocious tho. The front desk staff is amazing but the crackheads they have cleaning the place need lessons. We had no towels in our room upon arriving besides used ones in the bathroom and kitchen still wet. The floor was filthy along with shaved hair all over the vanity counter. Fake fingernails on the bathroom floor and Marijuana roaches on the balcony. Dirty dishes in the sink and a dead roach in the back of the bible left in the drawer. The pool has been redone and they are under new management probably trying to fix all the wrongs but we wont be back. I did let front desk know and he brought me plenty of cleaning supplies along with so many apologies. I understand he does not clean the rooms. He was great. But renovations have nothing to do with cleanliness. I would not ever recommend the Makai to anyone's else.
Stayed 3 nights in Mar 2024
Response from Sharon - Front Desk on 22 Mar,2024
Thank you Carley for your review. So sorry about the room issues. I will share with housekeeping staff.

6/10 Okay

Wendy, Ellisville

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Dated and not very clean. Staff was very nice.
Stayed 3 nights in Mar 2024
Response from Sharon - Front Desk on 21 Mar,2024
Thank you Wendy for your review. Hope you enjoyed your stay.

8/10 Good

Paul

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Sharon - Front Desk on 22 Mar,2024
Thank you Paul for your review. Hope to see you again!

4/10 Poor

Stacy

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Oh where to start… first pulling up we thought this is not our hotel, very old, run down, just looks like it lacking alot of maintenance and tlc. Checking in was great, staff super friendly and no issues. Then we experienced our room… no air conditioning for day 1 had to move us to another room for our 2nd night, there was mold inside the ac unit, it smelled clean but everything was dingy or stained, rusted lamps on the bottom, side chairs stained, bathroom… so many things, just gross! Very large dead bug as we entered also! Lock on door to the patio was not only broke but you could see outside from the hole. It was directly on the beach but parking is allowed in front of hotel so you have everyone coming up from the beach to jump in the pool. Pool chairs were nice but lacking many. Pool was clean. Parking wasn’t bad. Lots of mischief at nite, and the smell of weed is constant everywhere all day/night. Which wasn’t bad compared to a lot of things lol Price was good, would I stay again NO!!!! It felt unsafe and unsanitary overall. Not enough good to out weigh the endless amounts of bad, I’m not sure how they even pass inspection, yes that bad!!!
Stayed 1 night in Mar 2024
Response from Sharon - Front Desk on 20 Mar,2024
Thank you Stacy for your review. So sorry you did not enjoy your stay. The old owners did not keep up with a lot at the resort. The new owners have only taken over 6 months ago and are diligently trying to renovate. Apologies you had so many issues Have a nice day!

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk on 26 Mar,2024
Thank you Amanda for your review!

2/10 Terrible

Dezirae

Stayed 1 night in Mar 2024
Response from Front Desk - Shelby on 15 Apr,2024
Thank you for your review , we apologize for any inconveniences and hope to see you again soon :)

4/10 Poor

Kimberly

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Mar 2024
Response from Sharon - Front Desk on 19 Mar,2024
Thank you Kimberly for your review. Hope you enjoyed your stay!

10/10 Excellent

James and Pamela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find.
Stayed 1 night in Mar 2024
Response from Sharon - Front Desk on 19 Mar,2024
Thank you James and Pamela for your review. Hope to see you again soon!

6/10 Okay

Steve, Lakeland

Travelled with family
Property has been declining for years. Old owners have sold it. New owners seem to want to make changes. The hot breakfast isn’t there as room being renovated. Grab n go was offered. Didn’t know til check in for that. Staffing is big issue. Yes it was beek week. But rooms not ready til after 6 pm is a bit crazy. Parking for trailer is nice but was told had to stay at hotel for that. The paper showed non hotel guess could pay to park for $10 more. So can stay at nicer hotels and still have space to park. House keeping was nice and tried to accommodate but just not enough of them to cover whole hotel.
Stayed 2 nights in Mar 2024
Response from Sharon - Front Desk on 14 Mar,2024
Thank your Steve for your review. Hoping you had a great Bike Week! Hope to see you again soon.

8/10 Good

Jerry R

Liked: Staff & service, amenities
The location was perfect for Daytona bike week. The room rates were increased because of it being bike week which is normal with function like this. But the room was only cleaned on the next day after we arrived, and never cleaned for the rest of the week. The rooms were ok, just could use some updates everything was very aged.
Stayed 6 nights in Mar 2024
Response from Sharon - Front Desk on 13 Mar,2024
Thank you Jerry for your review. So sorry housekeeping attended to y our room only once. We were and are extremely short staffed. The new owners are updating the resort. They have only had the hotel for six months so it is going to take a little time to get to everything. Hope you had a wonderful bike week and see you again!

6/10 Okay

Joseph

Stayed 1 night in Mar 2024
Response from Front Desk on 13 Mar,2024
Thank you Joseph for your review. Hope to see you again soon!

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities
It was nothing like the pictures it was not clean the only good thing was the beach was right there
Stayed 3 nights in Mar 2024
Response from Sharon - Makai Front desk on 12 Mar,2024
Thank you Tina for your review. So sorry you did not enjoy your stay. The hotel is going through new ownership and renovations. Hope you stay again in the future.

2/10 Terrible

Ronald

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a complete dump, the grossest place. I've ever seen. I couldn't even stay. I open the door walked in. Turn around and walked out, could not get my money back. I'm gonna call Expedia when I get time. See if I get some money back. They want high end price as well
Stayed 1 night in Mar 2024
Response from Sharon - Makai Front desk on 12 Mar,2024
Thank you Ronald for your review. So sorry you did not enjoy your stay. We are working diligently with new owners to replace and upgrade; It will just take a little time.

4/10 Poor

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
To be fair, I had an idea that the hotel was not a new building. The concrete structure is crubling from decades of salty air/water. This building has had its run, it needs tore down. When something terrible happens the government that allows this facility to remain open should be held accountable in a court of law.
Stayed 2 nights in Mar 2024
Response from Front desk on 12 Mar,2024
Thank you Robert for your review.

2/10 Terrible

Carolyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The motel was dirty. Balcony was not cleaned. Trash left. Nothing in bathtub i was afraid i would fall. I will never stay there again. No breakfast too much money for what we got. It was old but they could have cleaned it. Rooms not ready until 4pm. A little late for check in
Stayed 1 night in Mar 2024
Response from Sharon - Makai Front desk on 10 Mar,2024
thank you Ms. Caroline for your review. 4PM is standard check in time. We can not put bath mats in the tubs, per Health Dept., because someone might trip on them. We are renovating the breakfast area so although one does not pay for the complimentary breakfast, we do provide Grab-n-Go bags while we are upgrading. So sorry the hotel did not live up to your expectations. Hope you will come again after the renovations are complete.

2/10 Terrible

Jeremy, Ocala

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not ready for me. Stove burner was on, beds were without any linen. Linen was liked on the floor. Food in the fridge. Slide door to balcony was wide open. Their excuse was understaff issues.
Stayed 1 night in Mar 2024
Response from Front Desk on 12 Mar,2024
Thank you Jeremy for your review.

6/10 Okay

Albert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sharon - Makai Front desk on 10 Mar,2024
Thank you Albert for your review. Hope to see you again soon!

6/10 Okay

Sheima

Travelled with partner
Liked: Staff & service, amenities
No parking available
Stayed 2 nights in Mar 2024
Response from Sharon - Makai Front desk on 9 Mar,2024
Thank you Sheima for your review. We have more parking than most hotels on the beach. Bike week is an extremely busy time. I do hope you had a good time! Hope to see you again!

2/10 Terrible

Greg

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE it’s awful dirty and moldy
Stayed 1 night in Mar 2024
Response from Sharon - Makai Front desk on 8 Mar,2024
So sorry Greg you did not enjoy your stay. The hotel is under new owners and they are diligently working to renovate the property but it does take time with a property this size. Hope you will come back after the renovations are done. Have yourself a great day!

8/10 Good

James

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Sharon - Makai Front desk on 8 Mar,2024
Thank you James for your review. Hope to see you again soon!