- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serve up a smile please.
The hotel is nice. It seems like it has been recently redone, and the staff were very friendly and the room was pretty spacious and nice. However the location has very little around it in terms of restaurants and attractions so we felt a little out there. I booked this hotel over others because they offered a perk for gold members of hotels.com.It turns out the perk was just a free welcome drink and when we checked it, they told us to hurry to the bar because it closed at 6:30. it turned to be the drink was just a cup of coffee or tea.That is not a perk or reward, that is common courtesy. The way they treated us when we went to order was lacking even that. It made a welcome drink feel very unwelcome. I recommend offering something nice, like a cocktail or a wider range of beverages, and serve it with some kindness, or don't bother.