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Overview of Holiday Inn Express & Suites Ottawa Downtown East

Photo gallery

Guest reviews

4.1 / 5Very Good
548 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

Popular LocationByward Market Square9 min walk
Popular LocationEmbassy of the United States10 min walk
Popular LocationRoyal Canadian Mint13 min walk
AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)24 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Standard Room

    Standard Room

    Room amenities

    • Sleeps 2
    • 1 Single Bed OR 2 Single Beds
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  • Room, 1 King Bed, Non Smoking (Leisure)

    Room, 1 King Bed, Non Smoking (Leisure)

    Room amenities

    • Sleeps 2
    • 1 King Bed
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  • Room, 1 King Bed, Accessible, Bathtub (Mobility)

    Room, 1 King Bed, Accessible, Bathtub (Mobility)

    Room amenities

    • Sleeps 2
    • 1 King Bed
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  • Room, 2 Queen Beds, Non Smoking

    Room, 2 Queen Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
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  • Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

    Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
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  • Suite, 1 King Bed, Non Smoking

    Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 3
    • 1 King Bed
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About this area

Ottawa

Located in Ottawa's Lowertown neighbourhood, Holiday Inn Express & Suites Ottawa Downtown East is in the city centre and near a metro station. National Gallery of Canada and National Arts Centre are cultural highlights, and travellers looking to shop may want to visit Byward Market Square and Rideau Centre. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Our guests appreciate the hotel's central location.

Visit our Ottawa travel guide
Popular Location

What's nearby

  • Byward Market Square - 9 min walk
  • Embassy of the United States - 10 min walk
  • National Gallery of Canada - 11 min walk
  • Royal Canadian Mint - 13 min walk
  • Rideau Centre - 15 min walk

Getting around

  • Ottawa Station - 10 min drive
  • Carling Station - 14 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 24 min drive

About this property

Holiday Inn Express & Suites Ottawa Downtown East

Ottawa hotel in Lowertown, walk to Byward Market Square
An indoor pool, a fitness centre and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. All 182 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Coffee/tea makers, pillow menu and free local calls are among the other amenities available to guests.
Holiday Inn Express & Suites Ottawa Downtown East offers 182 forms of accommodation with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.
This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: CAD 18.00 per day
Limited parking spaces
Parking height restrictions apply

Food and drink

Free buffet breakfast available daily
Coffee/tea in a common area

Things to do

Fitness centre
Indoor pool

Family friendly

Free cots/infant beds
High chair
Indoor pool
Laundry facilities
Microwave
Fridge

Conveniences

ATM/banking services
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Languages spoken

Chinese
English
French
Portuguese
Spanish

Business services

1 meeting room
Business centre
Conference space (1500 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Pillow menu

Bathroom

Bathtub or shower
Eco-friendly toiletries
Hairdryer

Entertainment

TV channels
Flat-screen TV

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in between 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 7:30 AM to 11:00 PM Only registered guests are allowed in the guest rooms. Parking height restrictions apply.

Property is also known as

  • Express & Suites Ottawa Ottawa
  • Holiday Inn Express & Suites Ottawa Downtown East Hotel
  • Holiday Inn Express & Suites Ottawa Downtown East Ottawa
  • Holiday Inn Express & Suites Ottawa Downtown East Hotel Ottawa
All reviews

Guest reviews

4.1

Very Good

5 - Excellent
239
4 - Good
200
3 - Okay
56
2 - Mediocre
31
1 - Poor
22
4.6
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful hotel. We were there at beginning of Covid-19 and they were doing their best to keep everyone safe and clean. Excellent location right near parliament hill and market. Only negative is they charge extra $18/ day for parking.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was great. Breakfast has a good variety. Staff was excellent

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness

Everything was great Staff were friendly Prox to downtown market great too

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

no issues with this property.. good location close to the byward market

Stayed 1 night in Mar 2020