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Reviews of Abram Inn & Suites

2 out of 5
Abram Inn & Suites
407 Main St., Ouray, CO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 489 out of 644 reviews" "
Rating 8 - Good. 125 out of 644 reviews" "
Rating 6 - Okay. 19 out of 644 reviews" "
Rating 4 - Poor. 6 out of 644 reviews" "
Rating 2 - Terrible. 5 out of 644 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were welcomed at check in. I like the relaxed setting: sitting at a desk and chatting. Comfortable room with the usual amenities. I like the wood floor instead of a carpet. Nice place.
Stayed 1 night in May 2024
Response from N on 14 May,2024
We're happy to hear you enjoyed your stay with us! Thanks so much for leaving a review and we hope to see you again soon.

8/10 Good

Sally

Liked: Cleanliness, property conditions & facilities
Didn't care for breakfast in a bag, but did enjoy the fireplace. Was only 1 desk chair in room and no other seating except at foot of bed. Not comfortable for relaxing.
Stayed 1 night in May 2024
Response from N on 14 May,2024
Thank you for taking the time to leave a review—we appreciate the feedback! Hope to see you again soon!

10/10 Excellent

Clifton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a well preserved 19th century mining town at the Northern end of the Million Dollar Highway.
Stayed 1 night in May 2024
Response from N on 12 May,2024
Glad you enjoyed your stay with us while you were exploring this little gem of SW Colorado! Hope to see you again!

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
During our stay there was a snowstorm and they were starting to clear the snow at 6am very welcoming staff and Knowledgeable about the area. Lots of close bars and restaurants to choose within walking distance
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar,2024
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable place, room was actually nicer than pictures
Stayed 1 night in Mar 2024
Response from N on 22 Mar,2024
Thank you so very much for leaving us a review! We're glad to hear you enjoyed your stay and hope to see you again :)

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from N on 17 Mar,2024
Thank you very much for leaving us a review! We're glad you enjoyed your stay with us and hope to see you again :)

8/10 Good

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a very nice find in Ouray. The breakfasts offered were very nice and the rooms were quiet and mostly clean.
Stayed 2 nights in Feb 2024
Response from Manager on 27 Feb,2024
Thank you for taking time out of your day to leave us a review. We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Dayrest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nick was very helpful. Room was spotless. I highly recommend this place to all of you looking for a place to stay in Ouray
Stayed 1 night in Feb 2024
Response from N on 18 Feb,2024
We're so happy you enjoyed your stay with us! Thank you so much for taking the time to write us a review and hope to see you again :)

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEAN
By far the cleanest hotel room we’ve ever stayed in! Comfortable bed and great floor plan.
Stayed 1 night in Feb 2024
Response from N on 13 Feb,2024
Amazing to hear! Thank you so much for staying with us and truly appreciate you leaving us a review. Hope to see you again :)

8/10 Good

Bell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Friendly, Clean nice room, if provide drinking water and hot coffee will be better.
Stayed 1 night in Oct 2023
Response from Manager on 25 Oct,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Our rooms were extremely clean and comfortable.
Stayed 1 night in Oct 2023
Response from Manager on 23 Oct,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Jason

Stayed 1 night in Oct 2023
Response from Manager on 23 Oct,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and right on main street.
Stayed 1 night in Oct 2023
Response from Manager on 23 Oct,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Patricia

Stayed 1 night in Oct 2023
Response from Manager on 10 Nov,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely ! We would recommend this inn to friends and family. Our daughter and her husband ice climb in Ouray each winter and would enjoy staying here .
Stayed 1 night in Oct 2023
Response from Manager on 23 Oct,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room & perfect location.
From check in to check out a great experience.
Stayed 1 night in Oct 2023
Response from Manager on 8 Oct,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Nothing further
Stayed 1 night in Aug 2023
Response from Manager on 8 Oct,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Manager on 8 Oct,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

6/10 Okay

James

Travelled with partner
Liked: Cleanliness
Abram Inn is a mixed bag. The location toward the end of Ouray before US 550 - the "Million Dollar Highway" - climbs out of the canyon is nice. The parking in a sheltered courtyard area is good. The grounds, with attractive hanging flower pots by the room entrances, are pleasant. On the downside, the room furnishings have seen better days. The mattresses - at least the in our room - are well past their prime. Yet this is not a "cut rate" establishment. Nightly room prices are similar to every other lodging in town. A lodger does not feel "cheated" but also does not feel that they are getting a good deal. We loved Ouray and definitely will be back. But we are unlikely to return to the Abram.
Stayed 2 nights in Sep 2023
Response from Employee on 8 Oct,2023
Thank you for taking time out of your day to leave us a review...

2/10 Terrible

Nicholas

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Maybe the worst customer service I’ve ever had at any hotel ever. Stay anywhere else
Stayed 1 night in Sep 2023
Response from Worst Customer Service on 10 Nov,2023
Thank you for taking time out of your day to leave a review. Worst customer service because you didn't want to checkout of the room until after 1pm with a 10:30am checkout. Or, was it that we wouldn't give you an extra breakfast voucher because you couldn't tell the truth about how many people were staying in the room? Interesting...

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Easy walking to restaurants. Nice TV and internet. Parked right by our room. Only concern was the shower floor is very slick. They provide one mat but it needs two.
Stayed 4 nights in Sep 2023
Response from Manager on 8 Oct,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking lot is very tight, so you aren’t getting a big truck or anything with a trailer in the small parking lot, but other parking is available nearby. Staff were great, very clean and a great location on the edge of town.
Stayed 2 nights in Sep 2023
Response from Manager on 8 Oct,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Marty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quaint hotel. Neatly decorated room and very clean.
Stayed 1 night in Sep 2023
Response from Manager on 8 Oct,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Place
Beautiful location, easy walk around town, friendly people. Just perfect.
Stayed 2 nights in Sep 2023
Response from Manager on 8 Oct,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Helmut

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay.
Hotel lived up to exactly what the reviews said it would be. Very clean, great water pressure in the shower. Beds were comfy, not lumpy. Loved the breakfast vouchers at Mi Mexico for breakfast. Arrived at the hotel in the dark. Woke up to spectacular views from all angles. Would love to come back again.
Stayed 2 nights in Sep 2023
Response from Manager on 8 Oct,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Aspen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. Right downtown on main street, the rooms were clean and up to date. If we come back we will be staying here again.
Stayed 1 night in Sep 2023
Response from Manager on 8 Oct,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

8/10 Good

Jeannie, Aspen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 17 Sept,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Excellent place to stay in Ouray. The room was clean, spacious, and comfortable, and the outdoor seating options had unbeatable views for enjoying a warm summer evening and a beverage. The owner, who works the front desk, is a lovely woman who is very helpful and has lots of great recommendations. I'll be staying here again.
Stayed 4 nights in Sep 2023
Response from Manager on 12 Sept,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Michele

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location and small inn with attentive staff. Town is lovely walkable and friendly.
Stayed 1 night in Sep 2023
Response from Manager on 8 Sept,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Ouray
We loved your hotel and we live Ouray Nice room on the corner, very well stocked and clean ! Thank you so very much !
Stayed 2 nights in Sep 2023
Response from Manager on 8 Sept,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Manager on 8 Sept,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Kenneth

Stayed 1 night in Sep 2023
Response from Manager on 1 Nov,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and accomodations.
Stayed 1 night in Sep 2023
Response from Manager on 8 Sept,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Manager on 8 Sept,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 21 Aug,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, great location, walking distance to shopping and dining. Friendly staff, definately stay there again.
Stayed 4 nights in Aug 2023
Response from Manager on 21 Aug,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Manager on 21 Aug,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

ZAFAR

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located. Nice room. Manager was very friendly.
Stayed 2 nights in Aug 2023
Response from Manager on 21 Aug,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Manager on 21 Aug,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and spacious. Sort of a European feeling
Stayed 2 nights in Aug 2023
Response from Manager on 21 Aug,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Right at the start of Main Street, Easy walking to everything, Room was nice and maid was good.
Stayed 2 nights in Aug 2023
Response from Manager on 21 Aug,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

2/10 Terrible

todd

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself was fantastic with a great location. However, the staff completely ruined the experience. After not informing my family of a check-out time, the staff knocked on our room door at 10:45 and threatened to call the police since we had not yet evacuated the premises by the 10:30 check-out time. I informed the staff that we were unaware of the check-out time but that we were packing up our several children and would be leaving shortly. This did not dissuade the staff who double down about calling the police. In my opinion, the Abram Inn completely failed the mission of hospitality.
Stayed 1 night in Jul 2023
Response from Rude Staff on 4 Aug,2023
Thank you for a review. The housekeeping staff informed you of checkout time, and you started to talk back to them. After not checking-out, the front desk informed you again of the check-out time, and again, you talked back and yelled at him. Your "mission of hospitality" is that you can sit in the room for as long as you want, treat the staff with nothing but disrespect, and nobody can saying anything. Nobody threatened to call the police. But, glad you enjoyed every other aspect of the stay and one experience that you caused ruined everything in the past.

10/10 Excellent

John

Stayed 2 nights in Jul 2023
Response from Manager on 3 Aug,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the beds were comfortable. The breakfast was clean pretty good at the Mexican restaurant.
Stayed 1 night in Jul 2023
Response from Manager on 3 Aug,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Loved the fact that it was located so close to all of the stores, bars, and restaurants -but so quiet and convenient.
Stayed 2 nights in Jul 2023
Response from Manager on 3 Aug,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Richard

Stayed 1 night in Jul 2023
Response from Manager on 25 Jul,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy our stay. Very walkable to food, shopping, and hikes/ waterfalls.
Stayed 2 nights in Jul 2023
Response from Manager on 25 Jul,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was mostly unavailable and not very friendly
Stayed 2 nights in Jul 2023
Response from Staff on 4 Aug,2023
Thank you for leaving a review.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, comfortable bed - very convenient. Easy walk to the restaurants and shops. Breakfast included at a local restaurant, with 5 menu options to choose from. Would happily stay there again!
Stayed 2 nights in Jul 2023
Response from Manager on 3 Aug,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Michele

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Right on the main street. Close to shopping and food. Very clean and cute hotel.
Stayed 1 night in Jul 2023
Response from Manager on 3 Aug,2023
Thank you for taking time out of your day to leave us a review! We are glad you enjoyed your stay and we hope to see you again soon!