Reception

Reviews of Hampton Inn Corning/Painted Post

2.5 out of 5
Hampton Inn Corning/Painted Post
248 Town Center Rd, Painted Post, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 406 out of 608 reviews" "
Rating 8 - Good. 141 out of 608 reviews" "
Rating 6 - Okay. 40 out of 608 reviews" "
Rating 4 - Poor. 14 out of 608 reviews" "
Rating 2 - Terrible. 7 out of 608 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ning

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean but too much noise, you can hear people talking outside like the wall is nonexistent. Breakfast only has vegetarian option
Stayed 1 night in Apr 2024

10/10 Excellent

catherine

Travelled with group
Liked: Staff & service, property conditions & facilities
Rooms were clean updated, staff was friendly very helpful. Very quiet couldn’t hear other guests in their rooms.
Stayed 2 nights in Apr 2024
Response from Amber on 19 Apr,2024
Thank You for the review. I am glad you found the hotel clean and quiet. We hope to see you again in the future.

8/10 Good

Denise

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only gripe is there was no conditioner in the shower…weird to provide shampoo & lotion but not conditioner.
Stayed 2 nights in Apr 2024
Response from amber on 15 Apr,2024
Thank You for the review. I will forward your comment about no conditioner to the proper department.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly
Stayed 2 nights in Apr 2024
Response from Amber on 10 Apr,2024
Thank You for the review,

10/10 Excellent

Elizabeth

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy to have a nice clean hotel that we could bring our dog to.
Stayed 2 nights in Apr 2024
Response from Amber on 8 Apr,2024
Thank You for the review. I am glad you enjoyed the hotel and so did your dog.

10/10 Excellent

Christine

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Amber on 8 Apr,2024
Thank You for the review

10/10 Excellent

Sanjay

Travelled with family
Everything was great
Stayed 1 night in Mar 2024
Response from amber on 8 Apr,2024
Thank you for the review, I am glad you had a great stay.

10/10 Excellent

LINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the front desk is so nice.
Stayed 1 night in Mar 2024
Response from Amber on 21 Mar,2024
Thank You for the review

10/10 Excellent

Chu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff. We checkin super late at 3am in the morning, the front door is locked for guest safety (I think after midnight?). I liked this feature a lot, make me feel extra safe inside the property. I had to wake the operator up to get the doors open, but she was very nice and understanding. Checkin took no time at all, she offered us water, explained breakfast time, etc. Enjoyed the stay a lot!
Stayed 1 night in Mar 2024
Response from Amber on 11 Mar,2024
Thank for you the positive review. I am glad to hear you felt safe while inside the hotel. The night auditor does do multiple duties at night so they were probably away from the desk but can always be reached by the phone provided in the entrance. We hope to see you again in the future.

10/10 Excellent

Enos

Very clean
Stayed 1 night in Feb 2024
Response from Amber on 26 Feb,2024
Thank You for the review. I am glad you found the hotel clean and comfortable.

8/10 Good

Jiuzhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Amber on 19 Feb,2024
Thank You for the review.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Amber on 7 Feb,2024
Thank You for the review

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Margie on 20 Jan,2024
Thank you for your review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
clean and quiet place. Very friendly staff.
Stayed 1 night in Jan 2024
Response from Margie on 20 Jan,2024
Thank you for your review. We are happy to hear that you enjoyed your stay.

10/10 Excellent

michael, madbury

Stayed 1 night in Jan 2024
Response from Amber on 16 Jan,2024
Thank You for the review.

10/10 Excellent

Jennifer R E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good You Can Count On
Hampton Inn Corning/Horseheads is always a great spot to stay when we travel. It's not too far, a good middle distance on our regular trips, and has nearby stuff to do. Recommend 100%
Stayed 1 night in Jan 2024
Response from Amber on 15 Jan,2024
Thank You for the review. I am glad you enjoyed your stay with us. We hope you choose us again in the future.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet and clean place to stay and very helpful staff
Stayed 1 night in Jan 2024
Response from Amber on 10 Jan,2024
Thank you for the review. I am glad to see you enjoyed your stay.

10/10 Excellent

Davide

Stayed 1 night in Dec 2023
Response from Amber on 10 Jan,2024
Thank You for the review.

4/10 Poor

Mary

Travelled with family
Was the last of the 3 Hampton Hotels stayed in on a trip to New York. Breakfast didn't include potatoes with eggs. No cookies or water. Only Hampton that didn't require a incidental deposit.
Stayed 1 night in Dec 2023
Response from Amber on 18 Dec,2023
Thank you for taking the time to review your stay. Unfortunately, we are having shortage of items with our vendor. We offer complimentary bottled water at the front desk. We do require a minimum incidental deposit of 1.00.

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2023
Response from Amber on 11 Dec,2023
Thank You for the review

10/10 Excellent

Jessica, Hazlet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful at this hotel.
Stayed 1 night in Oct 2023
Response from amber on 8 Dec,2023
Thank you for the review. I am glad you enjoyed the hotel. We hope to see you again soon!

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from Amber on 11 Dec,2023
Thank You for the review.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Amber on 7 Feb,2024
Thank You for the review

10/10 Excellent

David

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra comfortable and quiet 2 nights rest.
Stayed 2 nights in Nov 2023
Response from amber on 5 Dec,2023
Thank you for the review. I am glad you found the hotel extra comfortable and quiet. We hope to see you again soon!!

8/10 Good

Ming Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from amber on 27 Nov,2023
thank you for the review

2/10 Terrible

Noah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Uncomfortable beds, door kept having scanpad fall off, bathroom door didn’t latch and towel hanger kept falling off, was charged for service dog and staff said nothing to me on checkin.
Stayed 1 night in Nov 2023
Response from Margie on 13 Nov,2023
Thank you for the review. I have passed along the issues with the room to the maintenance department. Regarding the comment about the charge for the service animal nothing was stated upon check in that about the dog, however the desk clerk seen on camera you coming into the end of the hotel with 2 dogs. That is why the fee was charged. She added a note in your reservation that she tried calling the room and no one answered.

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Amber on 7 Nov,2023
Thank you for the review.

10/10 Excellent

Jayant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Receptionist was friendly, check-in was quick and easy. Room, bathroom was clean. Mattress can do better, not the best mattress
Stayed 1 night in Nov 2023
Response from Amber on 6 Nov,2023
Thank you for the review. I am glad you found the staff friendly and helpful.

8/10 Good

Casey

Stayed 1 night in Nov 2023
Response from Amber on 27 Nov,2023
Thank you for the review

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accomodating
Stayed 3 nights in Oct 2023
Response from Amber on 6 Nov,2023
Thank you for the review.

2/10 Terrible

Cody

Stayed 1 night in Oct 2023
Response from Amber on 17 Nov,2023
Thank you for the review, I am sorry to see we did not meet your expectations.

8/10 Good

Adrianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Amber on 23 Oct,2023
Thank You for the review

10/10 Excellent

Chris

Travelled with partner
.
Stayed 2 nights in Oct 2023
Response from Amber on 18 Oct,2023
Thank You for the Review

10/10 Excellent

Amaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Amber on 16 Oct,2023
Thank you for the review.

6/10 Okay

angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was located right next to the engine room. Something was continually going on and off all night. A room that costs $200 per night should not be noisy. We had no option to move as the place was sold out. The hotel should never have had a room in this location. Laundry, cleaning supplies etc should be in there….not a room that is rented out. Very disappointed in Hampton Inn, as it is usually our favorite hotel
Stayed 1 night in Oct 2023
Response from Amber on 16 Oct,2023
Thank you for the review, I am sorry to hear about the issue with the noise. I want to apologize on behalf of the hotel for the inconvenience. We are currently working on a plan to soundproof the room.

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Amber on 11 Oct,2023
Thank You for the review.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved how convenient the location was to Corning and the amenities were nice too.
Stayed 2 nights in Sep 2023
Response from Amber on 6 Oct,2023
Thank You for the positive review.

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the breakfast choices, especially the pumpkin waffle batter! Staff was friendly and helpful. Didn’t like the slow elevator that jerked a little.
Stayed 4 nights in Sep 2023
Response from Amber on 6 Oct,2023
Thank you for the review. I am glad you enjoyed the breakfast and the pumpkin waffle batter it is a favorite of ours too. We have called out our elevator company to take a look at the elevators.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Amber on 6 Oct,2023
Thank you for the review

8/10 Good

Francis

Liked: Cleanliness, staff & service
Ok,
Stayed 1 night in Oct 2023
Response from Amber on 4 Oct,2023
Thank you for taking the time to give us a review.

10/10 Excellent

Camron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay.
Response from Amber on 4 Oct,2023
Thank you for the review. I am glad you had a nice stay. We hope to see you again in the future.

10/10 Excellent

Lilian

Stayed 2 nights in Sep 2023
Response from Amber on 2 Oct,2023
Thank you for the review.

6/10 Okay

Marco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
information for the check in was not available in the hotel. took 15 min for them to find it.
Stayed 1 night in Sep 2023
Response from margie Mattison on 30 Sept,2023
Thank you for your review. Unfortunately Expedia reservations are lagging being sent to our system. We try our best to locate the reservation and sometimes that takes a bit longer as we have to locate it by the confirmation number not the booking ID number.

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem we had was fixed immediately. The desk service people were very helpful and nice.
Stayed 2 nights in Sep 2023
Response from Amber on 29 Sept,2023
Thank you for the review. I am glad to hear the desk was able to handle and fix your issue immediately. Hope you will stay with us again soon.

10/10 Excellent

Jingdong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Amber on 28 Sept,2023
Thank you for the review, I am glad you found the hotel to your liking.

6/10 Okay

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Amber on 25 Sept,2023
Thank you for the review.

6/10 Okay

Linda

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Room just not clean; dirty
Stayed 1 night in Sep 2023
Response from Amber on 25 Sept,2023
Thank you for the review. I am sorry to hear the room cleanliness did not meet your expectations.

2/10 Terrible

Mark

Stayed 1 night in Sep 2023
Response from Amber on 25 Sept,2023
Thank you for the review.

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating. Place was quiet and clean.
Stayed 1 night in Sep 2023
Response from Amber on 18 Sept,2023
Thank You for the review. I am glad you found our hotel clean and quiet. We hope to see you again in the future.

10/10 Excellent

Kathryn

Stayed 1 night in Sep 2023
Response from Amber on 4 Oct,2023
Thank you for the review.