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Overview of Mercure Wien City

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Exterior
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast Available
  • Business Services
  • Parking Available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationPlague Column12 min walk
    Popular LocationStephansplatz12 min walk
    Popular LocationSt. Stephen's Cathedral13 min walk
    AirportVienna (VIE-Vienna Intl.)22 min drive
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  • Standard Room, 1 Double Bed, Bathtub

    4.6/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed, Bathtub
  • Superior Room, Multiple Beds, Bathtub

    4.6/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    • 1 King Bed and 2 Single Beds
    More detailsSuperior Room, Multiple Beds, Bathtub
  • Privilege, Standard Room, 1 King Bed

    3.9/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsPrivilege, Standard Room, 1 King Bed

About this area

Vienna

Located on the riverwalk, Mercure Wien City is in Leopoldstadt neighbourhood and is connected to a shopping centre. Jewish Museum and Stephansplatz are cultural highlights, and some of the area's notable landmarks include Schwedenplatz and St. Ruprecht's Church. Museum of Natural History and Schoenbrunn Zoo are not to be missed. Enjoy the great outdoors with mountain biking and hiking/biking trails, or hop on a bike for hire nearby and explore all the area has to offer. Guests appreciate the hotel's central location.
Visit our Vienna travel guide
Popular Location

What's nearby

  • Plague Column - 12 min walk
  • Stephansplatz - 12 min walk
  • St. Stephen's Cathedral - 13 min walk
  • Spanish Riding School - 15 min walk
  • Austrian National Library - 6 min drive

Getting around

  • Schwedenplatz U-Bahn - 6 min walk
  • Vienna Praterstern Station - 18 min walk
  • AirportVienna (VIE-Vienna Intl.) - 22 min drive

About this property

Mercure Wien City

Shopping hotel connected to the convention centre in Vienna with bar/lounge
Along with a bar/lounge, this smoke-free hotel has a coffee shop/café and a 24-hour business centre. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and a meeting room. All 123 rooms offer free WiFi, 24-hour room service and LCD TVs with digital channels. Minibars, premium bedding and hairdryers are among the other amenities available to guests.
Mercure Wien City offers 123 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks available for guests
Masks available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22 per day; includes in/out privileges)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 16 for adults and EUR 16 for children
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry cleaning service
  • Free cots/infant beds

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Hungarian

Business services

  • 24-hour business centre
  • 1 meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 16 for adults and EUR 16 for children (approximately)
  • Airport shuttle fee: EUR 37 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 22 per day (in/out privileges)
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 59 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Mercure City
Mercure City Wien
Mercure Wien
Mercure Wien City
Mercure Wien City Hotel
Mercure Wien City Hotel Vienna
Mercure Wien City Vienna
Wien Mercure
Wien Mercure City
Mercure Hotel Vienna
Mercure Hotel Wien City
Mercure Wien City Hotel
Mercure Wien City Vienna
Mercure Wien City Hotel Vienna

Frequently asked questions

Can I cancel my reservation for free at Mercure Wien City and receive a full refund?
Yes, Mercure Wien City offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Wien City cancellation policy on our site for more details about any exclusions or requirements.
Is Mercure Wien City pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Wien City?
Self-parking is available for EUR 22 per day.
What time is check-in at Mercure Wien City?
Check-in is from 2:00 PM - 11:30 PM. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Mercure Wien City?
Checkout is at noon. Late checkout is available for EUR 59 (subject to availability).
Does Mercure Wien City provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 37 per vehicle, one-way, applies.
Where is Mercure Wien City located?
Located in Leopoldstadt, this hotel is within a 5-minute walk of Karmeliter Market and Schwedenplatz. St. Ruprecht's Church and Jewish Museum are also within 10 minutes. Schwedenplatz U-Bahn is 6 minutes by foot and Taborstraße U-Bahn is 8 minutes.
4.1
Very good
5 - Excellent
232
4 - Good
391
3 - Okay
99
2 - Poor
17
1 - Terrible
8

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Very comfortable and functional for business stay. Staff very polite and helpful
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Staff friendly. Room size adequate but need a bit of lighting unless you want to read in the loo.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Great location, nice and clean rooms. Staff was great and help with everything
Stayed 3 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

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