Mercure Wien City

4.0 star property
Riverwalk Vienna hotel in Leopoldstadt with 24-hour front desk

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Wien City

Photo gallery for Mercure Wien City

Arcade
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Bathroom
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Mercure Wien City

8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning
The price is S$200
Price available on 02/04/2024

Explore the area

Hollandstrasse 3, Vienna, Vienna, 1020
  • Popular LocationBäckerei Grimm1 min walk
  • Popular LocationAdam & Luna1 min walk
  • Popular LocationMuse1 min walk
  • Popular LocationWurstBotschaft2 min walk
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Room options

Privilege, Room, 1 Queen Bed

cleanliness

Highlights

Air conditioning
Heating
Free minibar items
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

cleanliness

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room (King Size or 2 Single Size Beds)

cleanliness

Highlights

Air conditioning
Heating
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed - single
Blackout curtains
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Standard Room, 1 Double Bed, View

cleanliness

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

About the area

Vienna

Mercure Wien City is located in Leopoldstadt, a neighbourhood in Vienna, and is in the entertainment district and on the riverwalk. Vienna Crime Museum and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Schwedenplatz and St. Ruprecht's Church. Karmeliter Market and Stephansplatz are two other places to visit that come recommended.

What's nearby

  • Schwedenplatz - 5 min walk
  • Stephansplatz - 11 min walk
  • Hofburg Imperial Palace - 14 min walk
  • Prater - 3 min drive
  • Vienna State Opera - 4 min drive

Getting around

  • Salztorbrücke Tram Stop - 3 min walk
  • Wien Mitte Station - 19 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • Adria - 2 min walk
  • Budapest Bagel Vienna - 3 min walk
  • Taste! - 2 min walk
  • Minze Vietnamese Kitchen - 2 min walk
  • ZWE - 3 min walk

About this property

Mercure Wien City

Hotel near Stephansplatz
Mercure Wien City is located close to Karmeliter Market and Schwedenplatz, and provides car hire on-site and a snack bar/deli. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and tour/ticket information
  • A 24-hour front desk, a lift and luggage storage
  • A front desk safe, multilingual staff and concierge services
Room features
All 123 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • HDTVs with digital channels
  • Heating, daily housekeeping and desks

Languages

English, French, German, Hungarian, Italian, Spanish, Turkish

Sustainability

Sustainability practices

Double-glazed windows
Energy-saving switches
Housekeeping on request
Change of bedsheets on request
Change of towels on request
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends; EUR 25 for adults and EUR 25 for children
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 9 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 59 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure City
Mercure City Wien
Mercure Wien
Mercure Wien City
Mercure Wien City Hotel
Mercure Wien City Hotel Vienna
Mercure Wien City Vienna
Wien Mercure
Wien Mercure City
Mercure Hotel Vienna
Mercure Hotel Wien City
Mercure Wien City Hotel
Mercure Wien City Vienna
Mercure Wien City Hotel Vienna

Frequently asked questions

Is Mercure Wien City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 9 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Wien City?

As of 29 Mar,2024, prices found for a 1-night stay for 2 adults at Mercure Wien City on 2 Apr,2024 start from S$199.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Wien City?

Self-parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Mercure Wien City?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Wien City?

Checkout is at noon. Late checkout is available for EUR 59 (subject to availability).

Where is Mercure Wien City located?

Located in Leopoldstadt, this hotel is within a 5-minute walk of Karmeliter Market and Vienna Crime Museum. Schwedenplatz and St. Ruprecht's Church are also within 10 minutes. Salztorbrücke Tram Stop and Marienbrücke Tram Stop are within a 5-minute walk.

Mercure Wien City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 275 out of 828 reviews" "
Rating 8 - Good. 409 out of 828 reviews" "
Rating 6 - Okay. 109 out of 828 reviews" "
Rating 4 - Poor. 23 out of 828 reviews" "
Rating 2 - Terrible. 12 out of 828 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

MIRELLA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints except for the blow dryer. Loud and inefficient.
Stayed 4 nights in Sep 2023

6/10 Okay

Orkun

Stayed 4 nights in Sep 2023

10/10 Excellent

Binyomin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great location, right near Jewish quarter and kosher restaurants. Clean, quiet, nice rooms!
Stayed 1 night in Aug 2023

10/10 Excellent

D

Stayed 4 nights in Jul 2023

8/10 Good

Dorit

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is located close to the old city and close to public transportation. The room was minimal from the room facilities' point of view. When arrived we received a room with many defects; the drain in the shower was blocked, the soap/shampoo containers were empty, and part of the lights in the room did not turn on. The room was replaced with a better one on the next day
Stayed 4 nights in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel that is 10 mins walk from St Stephens Cathedral. The rooms are very clean with tea and coffee making facilities. The staff are very friendly, efficient and professional. Highly recommended.
Stayed 2 nights in May 2023

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities
I stayed here last year and chose to stay again this year. Never again! Immediately after booking I was informed by automatic email that there would renovation work ongoing between 9-5. What they did nit say is that they would be unloading construction vehicles and transpiring skips in and out every day from 6am. They did nit inform me of the mess in the corridors. The trip hazards. The paint fumes. The dust everywhere. Etc.
Stayed 7 nights in Apr 2023

10/10 Excellent

Eli

10/10 Excellent

Becci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel great value and good location. Breakfast was good, room service and fresh water every day, staff all very friendly. Chocolates on arrival for my husbands birthday, lovely touch. Warm room, quiet, very comfy bed. Location good for centre, walk in 10/15 mins, or use an electric scooter :) would definitely stay again!
Stayed 4 nights in Jan 2023

6/10 Okay

michala

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Clean but basic
We book 2 rooms for 3 nights between Christmas and New Year. We paid exactly the same price, and booked the rooms together. There were no tea and coffee facilities in the room but also not advertised just would have been a plus I wouldnt mark the hotel down for this. The rooms were clean but both completely different sizes for the same price. The rooms were extremly hot and there was no way of turning the heating down. We could open the window in the larger of the two rooms but not the smaller one. The smaller room had no safe either. The hotel on entrance has a nice reception but the corridors and rooms are very tired. At some point the main reception has been moved as the stairwell is an emergency exit and the lift next to reception is an old service lift whilst the back entrance has a nuch nicer stairwell and lift that is hardly used. Although we didn't have breakfast there, it always looked very busy, with some tables quite a distance from the serving area and quite close to reception. The hotel is in walking distance to lots of restaurants and public transport. I don’t think this was good value for money and wouldn't stay here again
Stayed 3 nights in Dec 2022