Hotels in Palais-Royal

"We booked this hotel because Expedia advertised it as a five-star hotel, and one of the reasons we considered it was air-conditioned. However, since arriving, the front desk staff has stated there is no air conditioning, which seems untrue as the lobby on the first floor felt like it was running. If you're going to turn it off during the winter, you need to understand that your guests are from Thailand, where the weather is hot. I paid over €500 per room per night for my family to have a comfortable stay, but from the first night and this past night (the third night), it was extremely hot, even with the balcony doors open. On the first night, there was a party at the bar on the 10th floor that ended at 1 AM, after which drunk people were making a lot of noise. On the second night, because there are bars and activities on the street next to the hotel, there was noise and shouting all night. And from 5 AM every day, we could hear garbage trucks, street sweepers, police cars, and ambulances coming through our windows, waking us up in the early morning. Last night, the third night, a big event involved test drives with loud exhaust pipes, with cars racing around until about 3 AM. My daughter and I have both suffered from insomnia, leading to headaches and migraine attacks every night. Shouldn't the hotel be turning on the air conditioning for us in this situation? We returned to this hotel because we thought it was a nice place to stay but it’s not. There was no solution provided"

"Friendly staff, clean rooms, and a great location for getting around Paris "

"Amazing entrance, ambiance and artwork. Great staff. Really good location. We will return for another visit."

"All very nice modern and clean. I would defo stay again!"

"We had a lovely stay for the night. Kendra at the front desk is a gem! Professional, friendly and goes above and beyond making your experience top notch. We had an issue with the temperature in our room. We had a wonderful young man that came quickly and assessed the situation. He gave us options to make us comfortable even moving our room.he was also incredibly helpful and kind. Great staff!"

"Interesting, modular concept. Amenities great for a short stay and position perfect for onward travel or sightseeing. The staff were efficient and very helpful. Within the airport signage for Terminal 3 was poor. Once advised about the shuttle and where to catch it the hotel was easily reached on foot."

"The hotel manager was very rude at check-in as there was an issue with my reservation and we were showing that I was canceled and then I contacted Expedia and it was fixed. The hotel room was extremely dirty. The shower was the size of a little box couldn’t even move inside of it toilet sink. Everything was filthy. The sheets were dirty. The beds were very small. The room itself was very, very small. Nothing like what they showed online. Everybody was rude. The receptionist you couldn’t ask for anything they could never help you. We had to stay at another hotel for a couple of days and had to come back because our flight was out of this hotel by the airport so we ended up coming back and spending another night. I told him do not recommend this location to anyone. I’m very disappointed that video would help makes such a horrible booking. I really would like my money back. Furthermore, there was bugs in the room that look like bed bugs."

"Great place to stay. Excellent location. Close to everything and to transport. Lots of shopping and restaurants nearby."

"Lovely staff but the rooms lack certain modern requirements. Breakfast "