Dear Sarah,Thank you for the 5 Star Review!It was a true pleasure to serve you!

Dear Wendy,Thank you for choosing to stay with us again and for bringing this issue to our attention. We apologize for the inconvenience with erroneous charges at checkout. It's important to us that our billing processes are accurate and transparent, and we're addressing this directly to prevent such errors in the future. We hope to welcome you back and ensure a smoother experience next time.Sincerely,Joseph FisherGeneral Manager

Dear Kama,Thank you for your feedback. We're delighted to hear you appreciated our great location and the privacy we offer. It was a pleasure having you stay with us, and we look forward to welcoming you back to PGA National Resort!Sincerely,Joseph FisherGeneral Manager

Dear Angélica,It was wonderful having you as our guest recently. We are delighted our accommodations exceeded expectations, and we appreciate you mentioning our impeccable facility and fabulous spa. That said, we'll be sure to share your feedback with our team to ensure our high standards of hospitality are being met. Thank you for your review, and we look forward to welcoming you back in the future for an even better visit worthy of a perfect rating. Sincerely,Joseph FisherGeneral Manager

Dear Alexa,We're sorry that your experience with us was average for the price. Your feedback is important to us, and we're committed to continually improving to meet our guests' expectations better. If there are specific areas where you feel we can enhance our services or amenities, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future.Sincerely,Joseph FisherGeneral Manager

Good morning Ms. Oates, Thank you for staying with us, and my apologies for the inconvenience, I've emailed you a copy of your incidentals folio, however if you need a copy of your accommodation stay you will need to reach out to Expedia, unfortunately we don't have access to the room & tax folio, please let me know if there's anything else I can assist you with!

Dear Susan,Thank you so much for taking the time to share your thoughts on your recent visit. It was such a pleasure having you as our guest, and we are delighted the whole family had a blast in our sparkling pool. Receiving recognition for our lovely views and tasteful decor is always appreciated as well. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Sincerely,Joseph FisherGeneral Manager

Dear Callie,Thank you for being our guest at PGA National Resort and for sharing your valuable feedback. While we are sorry for the concerns you had the first night, we appreciate you allowing our team to find accommodations that perfectly fit your family's needs. We are thrilled you enjoyed our wonderful cottage and your time at the pool, and we look forward to welcoming you back for many more memorable visits.Sincerely,Joseph FisherGeneral Manager

Dear Xeniya,Thank you for your glowing review of PGA National Resort! We're thrilled you had such a wonderful experience and enjoyed our amenities. Your satisfaction is our priority, and we can't wait to welcome you back and provide another peaceful experience.Sincerely,Joseph FisherGeneral Manager

Thank you, Brian.It was a true pleasure to welcome you.

Dear Chris,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience. That said, we regret any issues with receiving your final invoice and any concerns about the bill. As you booked through a third party, any billing inquiries should be made through them. We encourage you to reach out to the site you booked with and hope this issue is resolved quickly. It was a pleasure having you as our guest, and we hope you return soon.Sincerely,Joseph FisherGeneral Manager

Dear Ray,Guest feedback is always welcome and appreciated, and we thank you for taking the time to write to us. While we are glad you enjoyed your overall stay, your feedback on areas where we could improve has been noted. We will discuss this as a team to enhance the experience for future guests. We would love to have the opportunity to host you again in the future to demonstrate that we can meet your needs.Sincerely,Joseph FisherGeneral Manager

Dear Martin,Thank you for your review. I was a true pleasure to serve you. We look forward to that opportunity again soon.Kind regards,Sally HartReservations Manager

Dear Nicole,Thank you for taking a moment to leave a review. We sincerely regret to learn that your stay fell short of expectations. If you have any suggestions for areas in which we can look to improve for the future, please don't hesitate to reach out to us offline, as we want to provide the type of experience that you expect from us. Take care, and we hope to hear from you soon.Sincerely,Joseph FisherGeneral Manager

Dear Margaret,Thank you for being our valued guest at PGA National Resort. It was a pleasure serving you at our restaurant, and we'll certainly pass along your appreciation to our culinary team. However, we regret the unexpected fire alarm and apologize for the inconvenience. Your pool comments will be thoroughly investigated, and rest assured, any issues will be promptly corrected. Please consider staying with us again for an even better experience.Sincerely,Joseph FisherGeneral Manager

Dear Sean,Thank you for your review. I was a true pleasure to serve you. We look forward to that opportunity again soon.Kind regards,Sally HartReservations Manager

Dear Joanne,Thank you for your review. I was a true pleasure to serve you. We look forward to that opportunity again soon.Kind regards,Sally HartReservations Manager

Dear Xiaowei,Thank you for your review. I was a true pleasure to serve you. We look forward to that opportunity again soon.Kind regards,Sally HartReservations Manager

Dear Jay,It was a true pleasure to welcome you. We hope you will stay with us again next time you visit our area.Yours in Service,Sally HartReservations Manager

Dear Cindy,Thank you for all of your kind comments and for choosing to stay with us. We are happy to hear that you thoroughly enjoyed our friendly staff, as well as our clean and comfortable accommodations. We look forward to your next visit! Sincerely,Joseph FisherGeneral Manager

Dear Richard,Thank you for your review. I was a true pleasure to serve you. We look forward to that opportunity again soon.Kind regards,Sally HartReservations Manager

Dear Treston,Thank you so much for choosing to stay with us at PGA National Resort. Our goal is to provide every guest with a wonderful experience, and we're thrilled that was the case for you. It's great to read you were able to take full advantage of our plentiful amenities. The pleasure was all ours, and we hope you'll choose to visit us again in the future. Sincerely,Joseph FisherGeneral Manager

Dear Andrzej,Thank you for choosing to stay with us at PGA National Resort. Our goal is to provide every guest with a wonderful experience, and we hope that was the case for you. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back in the future.Sincerely,Joseph FisherGeneral Manager

Dear Barry,Thank you for your review. I was a true pleasure to serve you. We look forward to that opportunity again soon.Kind regards,Sally HartReservations Manager

Dear Daniel,Thank you for taking the time to leave a review. We're disappointed to hear about the service you received and that our food was not to your liking and didn't meet your expectations. We will use your feedback to improve the experience of future guests and thank you for bringing these issues to our attention. Guest satisfaction is important, and we hope you will allow us to show you a more improved visit in the future. Sincerely,Joseph FisherGeneral Manager

Dear David,Thank you for your review. I was a true pleasure to serve you. We look forward to that opportunity again soon.Kind regards,Sally HartReservations Manager

Dear Krista,We are honored to receive your compliments on our property. It is our goal to provide our guests with an unforgettable experience, and we hope that you experienced just that during your visit. Thank you, and come back to PGA National Resort anytime you find yourself traveling to Palm Beach Gardens in the future. Sincerely,Joseph FisherGeneral Manager

Dear Scott,Thank you for choosing PGA National Resort and for sharing such a great review. We are delighted you enjoyed our fantastic property and convenient location. It would be an honor to welcome you back for another memorable visit.Sincerely,Joseph FisherGeneral Manager

Dear Lesley,Thank you for your review. I was a true pleasure to serve you. We look forward to that opportunity again soon.Kind regards,Sally HartReservations Manager

Dear Carl,Thank you for your review. I was a true pleasure to serve you. We look forward to that opportunity again soon.Kind regards,Sally HartReservations Manager

Dear Richard,It was a privilege to welcome you to PGA National Resort. Thank you for your compliment on our attentive service; we do everything we can to deliver fantastic stays. We're grateful for your feedback on our room service, and we'll certainly discuss your comments with the appropriate team. We look forward to hosting you again.Sincerely,Joseph FisherGeneral Manager

Dear Carly,Thank you for your review. I was a true pleasure to serve you. We look forward to that opportunity again soon.Kind regards,Sally HartReservations Manager

Dear Jay,It was a true pleasure to welcome you. We hope you will stay with us again next time you visit our area.Yours in Service,Sally HartReservations Manager

Thank you for writing to us. Please accept our sincere apology for any rudeness perceived by our team. We will be sure to discuss your comments internally, as we strive to make sure all our guests feel welcome and attended to during their stay. We welcome you back so we may show you the true nature of our hospitality.Sincerely,Joseph FisherGeneral Manager

Dear Angela,It was a pleasure to welcome you to PGA National Resort. We're happy you appreciated our spacious accommodations and beautiful grounds. Rest assured, your constructive feedback will be shared with our coffee shop team. We value you as our guest and hope you will visit our resort again. Sincerely,Joseph FisherGeneral Manager

Dear Lexi,Thank you for your review. I was a true pleasure to serve you. I'm sorry to see that we did not fulfill your expectations and would like to hear what it was we could have done better. Our guest's input is valued here. I'm available if you would like to elaborate. As it is our goal to ensure you are satisfied.We look forward to that opportunity again soon.Kind regards,Sally HartReservations Manager

Dear Anna,Thank you for your review. I was a true pleasure to serve you. We look forward to that opportunity again soon.Kind regards,Sally HartReservations Manager

Dear Ann,It was a true pleasure to welcome you. We hope you will stay with us again next time you visit our area.Yours in Service,Sally HartReservations Manager

Dear Monika,Thank you for your feedback. We're glad our friendly staff made you feel welcome. However, we apologize for any disappointment with the appearance of the property. Renovations were recently completed but we are sorry things were not to your liking, and we want to provide the type of experience that you expect from us. Your comments will be kept in mind. If you're in the area, please come back to see us.Sincerely,Joseph FisherGeneral Manager

Dear Deb,It was a pleasure hosting you! We're glad you enjoyed our accommodations, though it is regrettable you experienced inconsistencies in our service. Rest assured, we will follow up and make improvements where needed. Thank you, and we hope to welcome you back to PGA National Resort soon!Sincerely,Joseph FisherGeneral Manager

Dear Robert,Thank you for taking the time to leave us a review. We take pride in providing an excellent dining experience and will note your feedback to share it with our team members. We hope you will consider dining with us the next time you are in the area for an even better visit.Sincerely,Joseph FisherGeneral Manager

Dear Regine,Thank you for your review and for giving us a perfect rating! We're thrilled you thoroughly enjoyed your recent experience, and we look forward to your return.Sincerely,Joseph FisherGeneral Manager

Thank you for sharing your experience. We apologize for any inconvenience caused by the ongoing tournament and any discrepancies in your expectations versus the experience provided. Your feedback regarding our pricing, amenities, and dining options is valuable, and we will review it to ensure we continue to provide excellent service and value to our guests. We hope you enjoyed the challenging golf courses and the convenience of our daily room service. We appreciate your patronage and hope to welcome you back for an improved stay in the future.Sincerely,Joseph FisherGeneral Manager

Dear Susan,It's wonderful to know that our clean accommodations, friendly team members, and more added up to a five-star experience for you! Thank you so much for the kind words and we hope to see you again soon. Sincerely,Joseph FisherGeneral Manager

Dear Stephanie,Thank you for your review. I was a true pleasure to serve you. We look forward to that opportunity again soon.Kind regards,Sally HartReservations Manager