Find Palm Beach Spa Hotels from S$397

"My check in was terrible. We were not greeted. The front desk staff member had absolutely no customer service and his tag said that he was a manager. He was very short and simply told us to "tap, swipe, or insert here" with out explaining what he was charging us for (incidentals). It was very disappointing for our initial encounter at the hotel to be so unpleasant by a manager. He gave us no sort of orientation on the property at all or told us where anything was. Other staff on site were very friendly and courteous. The food at the on site restaurant was over priced for the value. The Caribbean nachos were disgusting. The service from the other staff was good. The room is very noisy as well as the bed but I did sleep comfortably. We were placed in an adjoining room and you could hear right through the door."

"seats in both at lunch were too low relative to table"

"The breakfast buffet was excellent "

"This hotel always have bugs in it. My children and I were bitten by bugs this time and every time that we stay there. Also, the air conditioner doesn't cool the room and we're always so hot. The positioning of the air conditioner is so wrong. It doesn't cool the rooms down at all instead it blows underneath the bed and not the entire room. This placement of the air conditioner is so wrong "

"Great lunch, location. "

"This hotel is close to being great! The only negative is the pool chair policy on the weekend. Some staff will take your stuff and give your chairs away if you are not near them for 30 minutes… Other than that the property and the people are excellent! They will go out of there way to make you experience excellent. We will return in the future!!"

"Everything was perfect. The staff is lovey "

"I am very unhappy with my stay at Tideline, because they have too much hidden charges, which wasn’t explained when checking in and I had to pay extra plus deposit that should return to me after checking out that I haven’t received one week now. I wouldn’t recommend this hotel."