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The bathroom floor was dirty .. turned bath mat brown and grubby. Cobwebs on the wall and top of doors. We found a lump of hair? On th floor next to the bed. King bed was hard as rock as were all 6 pillows. Positive ? Great shower.
Nice property. Spacious room and large comfortable bed. Kitchenette was very handy. Road noise was constant but you got used to it.
Gemma
Stayed 1 night in Apr 2024
Response from Management on 18 Apr,2024
Hi Gemma,Thank you for taking the time to provide us with feedback from your stay, we are pleased that you really enjoyed most of your stay with us. We look forward to welcoming you back.
Lovely friendly check-in and out, nothing was a problem during our stay. The unit was clean and housekeeping serviced our room daily and left it all clean and tidy each time which was lovely to return to after a long day out. Lovely to have filter coffee and the spa bath as extra treats.
Amy
Stayed 3 nights in Apr 2024
Response from Management on 18 Apr,2024
Hi Amy,Thank you for taking the time to provide us with feedback from your stay, we are pleased that you really enjoyed most of your stay with us. We look forward to welcoming you back.
Up stairs and ground floor rooms. We were up stairs. Hard to lug heavy case up. Weren’t given an option of up stairs or down and a lot of vacancies at the time. Objected to getting an email before checking in requiring a credit card or $200 cash deposit when checking in. Not a problem for us but should have been mentioned when booking online.
We usually stay here when visiting Palmerston North. Once again did not disappoint. Room was clean and comfy. It’s great to have the kids in a seperate bedroom and they enjoyed the hot tub! Walking distance to many places and the staff were great too.
Fantastic customer service, extremely helpful and cheerful. Really makes you feel welcomed! Great accommodation close to everything you need and a very comfortable stay for a family of four 😊
Great place to stay over again. One roudy room.. Just a couple of seems and the management sorted them pretty quick. Nice work. Very convenient place to stay. Great spa baths.
Loved everything, didn’t have anything I didn’t like while I stayed there.
April
Stayed 1 night in Nov 2023
8/10 Good
Susan
5 Nov,2023
Liked: Cleanliness, staff & service, room comfort
Stayed Friday and Saturday nights. Room was very spacious but quite dated. Needs assigned car parks for each unit as had nowhere to park on Saturday night. Service was excellent.