Plaza de la Independencia Casco Viejo, Panama City, Panama
Reviews
9.0
Wonderful
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Lovely hotel in a perfect location to experience all of Casco Viejo. Staff was so helpful. Loved the live music in the evenings. Hotel is clean and comfortable.
Our room was #201 a Junior Suite. Was a great room overlooking the square but.....There was no WIFI, the Jacuzzi Tub did not work and the Roof Top Bar across went Crazy until 5:00am on Saturday - did not sleep. Sunday night it closed at 12:00pm. Would stay again but never on the side facing the square. The pool is fantastic with a beautiful view.
I cant say enough great things about the staff here. So nice, so attentive and SO understanding. Even when my 4 year old dropped his ice cream in their entry way. The hotel is beautiful in its own right but the amazing staff made it magical.
This property was beautiful. The rooms were very nice and clean. The staff were very helpful and friendly. The location is amazing. We had a great view of the church. There’s so much to walk around and see. The downside is it can be very loud because of the location. The church bells go off and you can hear that. I think due to the age of the building you can hear the rooms next door. They were unable to accommodate a late check out (which is understandable) but a little annoying if you have a later flight. The late check out fee if they could accommodate was more then half of what I paid for a night. I thought that was a bit much. Overall a very nice property.
The building is gorgeous. The area is a great historic area, lots of great shops and restaurants. The staff was very hit or miss, either friendly and great or uninterested in being helpful or nice.
Initially, I was on the first floor facing the interior and it was rather loud. The very wonderful front desk guy was fantastic and quickly moved me to a room on the 3rd floor which was a million times better. That guy deserves a huge raise for being friendly, kind and efficient.
The pool was lovely.
We arrived late to the hotel and only stayed overnight, so we cannot rate too many aspects. It was a beautiful property, and the room was nice except for a surprisingly small bathroom with a shower stall.
Convenient location in the historic cent and tourist area of Panama City. Lovely historic hotel that is well maintained and upgraded. Right next to the Canal Museum and close to a number of great restaurants.
There was hair on the walls of the shower. :(
The phone in the room kept beeping. I unplugged it and it kept beeping. I had to take it out of the room so I could sleep. I was not able to call the front desk. So I was too tired from my travels and left it outside in the hallway. Other than the service was excellent. I told the front desks about both of these issues. I wish I was given some kind of discount.
We loved staying at Central Hotel. It is right in the centre of the lovely Old Town area and you can walk anywhere! Walking distance to great restaurants and bars. The room was nice, comfy bed and good air conditioning. Beautiful roooftop pool and rooftop restaurant/bar. The staff were friendly.
Hotel is a total rei-off. We needed to leave a day early due to a situation that could not be handled in Panama City. They would not refund our last night even though we weren't going to be there. Even talked to the Manager and he acknowledged that the Policy is wrong but wouldn't do anything about it. I asked him if his policy is to screw over his clients to have one extra night revenue and he said Yes and walked away.
Then we didn't get maid service on our last day even after I asked the maid.....I'm sure it was because I told the manager how unhappy I was!
The pool is very small and dirty, plus only a hand full of chairs.
Bart
Stayed 3 nights in Jan 2024
6/10 Okay
James
24 Jan,2024
Liked: Cleanliness
Hotel is loud. There was a party going on inside hotel until 4 am. Room was very humid and a/c never seemed adequate. Tried lowering the thermostat but temperature in the room remained the same.
If you choose to stay anywhere else… you’ve made a mistake… the staircase is awesome… I know,,, he’s bragging about a staircase? Yes…. Phenomenal! This neighborhood is where you want to be. Walk everywhere, Uber is great, the nightlife is alright. Safe.
We had a great stay for 5 nights. We received a complimentary upgrade to king bed. 3 balcony ‘s as it was a corner unit.
quiet, fine linen, clean and bright. Fantastic shower. very hot during our stay, so nice to have swim before going out for dinner. Lots of restaurants and roof patios nearby.
Habitación limpia, servicio excelente, un poquito de ruido en la noche y black out no es 100% pero en general muy cómoda la habitación. Locación muy buena. Volvería sin duda.
The hotel and the location are perfect. Our only issue was that we (a group of 5) got in a few hours earlier, and unlike other hotels, they wouldn't let us use the amenities unless we paid for an extra day, even though we reserved two rooms. We ended up paying an extra day for one room, but then they didn't allow the other three guests to use or wait in our room until their room was ready. We just got from Rio and had a similar situation and the hotel didn't charge us extra and told us that we could all use the one room available until the second room was ready.
Beautiful, historic hotel in the middle of Casco Viejo. Everything walkable. Terrific staff.
But noise levels from the central lobby/dining area/evening party area are very disruptive as the music carries throughout the hotel. Noise canceling headphones didn’t even help us sleep.