Ratings based on 66 verified reviews

4.8 out of 5
80% of guests recommend
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 28 Dec 2019
Excelente hotel, definitivamente que volveria, el personal muy amable
Comment from Hotel Management
30 Dec 2019 by Claudia Melatti - THE VIEW Lugano, Hotel Management
Dear Anonymous, We would like to thank you for your recent visit and for having dedicated your time to review us. It has been a pleasure to serve you during the time spent with us and we hope to welcome you back in the occasion of your future visit to Ticino ! With our kindest regards
5 out of 5
by a verified traveller

Posted 11 Dec 2019
Everything aspect of this hotel is outstanding! The attention to details is remarkable and the staff is excellent!
Comment from Hotel Management
14 Dec 2019 by Claudia Melatti , Hotel Management
Dear Guest, Thank you for having preferred THE VIEW Lugano for your stay and for having dedicated your time to review us. We are delighted that you found our hotel and services of your fullest satisfaction and look forward to welcoming you back in a future occasion. With our kindest regards Claudia Melatti THE VIEW Lugano
5 out of 5
by a verified traveller

Posted 17 Oct 2019
Comment from Hotel Management
20 Oct 2019 by GM, Hotel Management
Dear Guest Thank you for having preferred THE VIEW Lugano for you stay and for taking the time to provide such positive feedback. We all look forward to welcoming you back again very soon to enjoy another wonderful stay. With our kindest regards Claudia Melatti THE VIEW Lugano
5 out of 5
by a verified traveller

Exclusive boutique hotel

Posted 30 Jul 2019 on Hotels
Great location and amazing views from room , lounge and pool. Romantic dinner over looking the lack . Extra clean and personalised Vip services. Lovely staff Expensive compare to other 5 starts in the are but worth the experience if you can afford it . Unforgettable memories.
Comment from Hotel Management
1 Aug 2019 by Claudia Melatti, Hotel Management
Dear Mr Abdullah, Your positive comments are really appreciated and we would like to thank you for taking the time to inform us about your recent visit to THE VIEW Lugano. We were pleased to read you thoroughly enjoyed your experience and we sincerely hope to welcoming you back in the nearest future. With our kindest regards Claudia Melatti THE VIEW Lugano
5 out of 5
by a verified traveller

Posted 22 Feb 2019
One of the best hotels I’ve stayed at - impeccable service and incredible staff.
Comment from Hotel Management
23 Feb 2019 by Sandro P. , Hotel Management
Dear Guest, thank you very much for the positive feedback. We hope to have you as our guest in the near future and send you our best regards.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 13 Feb 2019
5 out of 5
by a verified traveller from Uk

Posted 28 Dec 2018
Great hotel! V attentive & welcoming staff. Loved our stay
Comment from Hotel Management
29 Dec 2018 by THE VIEW Lugano, Hotel Management
Dear Dee, thank you very much for taking the time to write your amazing review. We are extremely glad that you enjoyed your stay under all aspects. Guest satisfaction is the most important result for us. We hope to have the opportunity to welcome you back in the near future for another unforgettable experience. With our best regards, THE VIEW Lugano
5 out of 5
by a verified traveller

Posted 12 Dec 2018
Comment from Hotel Management
13 Dec 2018 by THE VIEW Lugano, Hotel Management
Thank you very much for choosing us. We work hard to make our guests happy, guest satisfaction is the most important result for us. We extremely appreciate your review. With our kindest regards.
5 out of 5
by a verified traveller

Posted 8 Dec 2018
Comment from Hotel Management
13 Dec 2018 by THE VIEW Lugano, Hotel Management
Thank you very much for staying with us. We work hard to make our guests satisfied and happy. We extremely appreciate your feedback. With our best regards.
5 out of 5
by a verified traveller

My room needed maintenance

Posted 21 Oct 2018 on Hotels
Very good
Comment from Hotel Management
22 Oct 2018 by TVLang, Hotel Management
Dear Guest, really thank you for taking the time to review us on Expedia, we really apreciate you chose our Hotel for your stay in Lugano. We hope to welcome you back soon to give you the possibility to feel in a comfortable room with all the amenities needed. Regards THE VIEW Lugano