Balcony
Check availability

Reviews of Acacia Hotel

Acacia Hotel
30 bis avenue Parmentier, Paris

Reviews

7.4

Good

Rating 10 - Excellent. 150 out of 763 reviews" "
Rating 8 - Good. 343 out of 763 reviews" "
Rating 6 - Okay. 177 out of 763 reviews" "
Rating 4 - Poor. 56 out of 763 reviews" "
Rating 2 - Terrible. 37 out of 763 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is a very basic, no-frills place to stay in Paris. It is a fair distance away from places of interest The bed was comfortable. Breakfast variety was minimal but the baked goods were tasty and filling. Staff was friendly and helpful. The neighborhood is colorful, interesting and bustling and there are many restaurants and shops nearby.
Stayed 1 night in Apr 2024
Response from jeremy , gérant on 2 May,2024
Thanks a lot

6/10 Okay

Gregory

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For the price it was decent. No linen changes for a week! Short walk to the metro but quite a distance from the major sites. It was pretty quiet. There was a vent in the bathroom that let the winter air in, so the bathroom was freezing. Towels were like sandpaper.
Stayed 7 nights in Jan 2024
Response from jeremy, gérant on 26 Jan,2024
Thanks a lot

10/10 Excellent

Scott, Exeter

Liked: Cleanliness, staff & service, property conditions & facilities
A great wee hotel in a great area. The staff were really nice. I would stay here again.
Stayed 2 nights in Dec 2023
Response from jeremy, gérant on 13 Jan,2024
Thank you so much

8/10 Good

adibbhai

Stayed 3 nights in Dec 2023
Response from jeremy, gérant on 13 Jan,2024
Merci beaucoup

10/10 Excellent

Alison

Travelled with family
Great location and lovely staff. If you want a bed for the night in Paris, this hotel has all the essentials. Option of breakfast - croissants, cereal, hot drinks - which was very reasonable. Really happy we stayed here.
Stayed 1 night in Oct 2023
Response from jeremy, gérant on 31 Oct,2023
thank you very much for your nice comment

2/10 Terrible

I Ying

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire room smells like cigarette including all the blankets, towels and pillows. Although it’s a cheap place to stay, I would rather pay extra and stay somewhere more comfortable.
Response from jeremy, gérant on 22 Oct,2023
sorry for your dissatisfactionTHANKS

4/10 Poor

olga

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Poor hotel
Stayed 2 nights in Oct 2023
Response from jeremy, gérant on 30 Oct,2023
Merci

2/10 Terrible

Felipe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was old dirty, they not even had bath towels I will not recommend to anyone
Stayed 1 night in Oct 2023
Response from jeremy, gérant on 18 Oct,2023
bath towels are available at reception 24 hours a daysorry for your dissatisfaction

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not go after hearing of bugs from a former visitor. They kept the full fee since i didntnshow up. However, i payed the cost to stay at a better location.
Stayed 3 nights in Oct 2023
Response from jeremy, gérant on 18 Oct,2023
1 out of 5 for a hotel you haven't seen.yes, if there is no cancellation, if you did not show up you lost your payment

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
So this property my biggest problem was there was major communication issues the staff really doesn’t understand English; I do get I am in a foreign country however it’s a hotel and I feel like if they having people from foreign nations they should be able to communicate at the very least. Every time I asked for toilet paper I barely got any maybe one roll if I was lucky as for towels for showering what a joke they give you one! Than when I leave to check out they charge the 48 Euro tax for breakfast which is basically croissants one day I missed it! What’s most irritating is that I complained to Orbtiz and they did nothing for me they just want to give a 50 dollar off next hotel stay something should have been credited back! One other interesting thing was they wanted to keep your room key while you went out god only knows why but I refused! All in all it was a good price but I wouldn’t recommend due to basic amenities not being provided and security issues and communication issues especially when you’re in a foreign country solo and don’t have anyone really to even ask directions from!
Response from jeremy, gérant on 18 Oct,2023
we keep the keys for security reasons.reception is monitored 24 hours a day

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best
Pillows and bed very uncomfortable. Staff super friendly and helpful. Towels were more like hand towels! Location was good. It was decent I guess. I would not stay here again.
Stayed 3 nights in Sep 2023
Response from jeremy, gérant on 5 Oct,2023
Merci

6/10 Okay

Hector Ricardo

It was my first time visiting it was decent for the most part
Stayed 4 nights in Sep 2023
Response from jeremy, gérant on 5 Oct,2023
Merci

6/10 Okay

Celestyna

Travelled with family
Disliked: Amenities, property conditions & facilities
The double glazed windows were amazing for keeping sound out, which was great. Close to some good areas for eating But there was no fan or cooling in the room, meaning we needed to keep the windows open, and that let a lot of noise in as it is on a main road, above three bars. Plus the towels for showering are the size of handtowels.
Stayed 1 night in Sep 2023
Response from jeremy, gérant on 2 Oct,2023
THANKS

2/10 Terrible

Elba

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A very old hotel, super small rooms not well kept, even though is a non smoke you can smell the cigarette smoke all night, I let the front desk know but they pay no attention, definitely not a hotel to stay with your family.

8/10 Good

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from jeremy, gérant on 12 Sept,2023
Merci beaucoup.

2/10 Terrible

Juvenal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2023
Response from jeremy, gérant on 12 Sept,2023
Désolé pour votre mécontentement.merci

2/10 Terrible

Monica, vacaville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a depressing hotel, room very small for three people, unbelievable dirty, the comforters were stained on one of them I saw a white stain, I scratched it with my finger nail and white “dust” dust started coming out, we don’t used them, no AC, plus it said it will be a no smoking room and it was an unbearable smell of tabaco, we even asked them to change our room.
Stayed 2 nights in Sep 2023
Response from jeremy, gérant on 6 Sept,2023
désolée pour votre mécontentement . merci

4/10 Poor

Shahira

Disliked: Cleanliness
Stayed 5 nights in Aug 2023
Response from jeremy, gérant on 22 Aug,2023
Merci

8/10 Good

Caitlan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, comfy beds, got bigger towels and pillows when asked for, staff were always there to help, only thing was that I think the staff sit in the back room and smoke so the hotel smells of cigarettes and weed on occasion. Other than that I can’t complain, really beautiful location and room was perfect
Stayed 3 nights in Aug 2023
Response from jeremy, gérant on 16 Aug,2023
Merci beaucoup

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
noisy and every evening after cleaning the air in the room was very stale
Stayed 4 nights in Aug 2023
Response from jeremy, gérant on 14 Aug,2023
Merci

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
For a budget property you couldn’t fault this hotel. It was clean and the staff were very friendly. Good location as was walkable (within an hour) to all the things I wanted to see.
Stayed 3 nights in Aug 2023
Response from jeremy, gérant on 6 Aug,2023
thank you very much for your great comment

10/10 Excellent

juliette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Aug 2023
Response from jeremy, gérant on 6 Aug,2023
Merci beaucoup

6/10 Okay

Anna

Travelled with family
Liked: Staff & service, property conditions & facilities
the hotel is very noisy during evenings and nights
Stayed 2 nights in Jul 2023
Response from jeremy, gérant on 6 Aug,2023
Merci

4/10 Poor

Hanna

Stayed 1 night in Jul 2023
Response from jeremy, gérant on 22 Aug,2023
Merci

8/10 Good

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
You get what you pay for. Pros: location, cleanliness. Cons: lack of storage, towels are really bad. Bring your own.
Stayed 6 nights in Jul 2023
Response from jeremy, gérant on 29 Jul,2023
thank you very much

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent economy hotel. The famous Paris attractions are pretty far if walking (but that was not the purpose of my stay) but the hotel is reasonably close to public transportation.
Stayed 1 night in Jun 2023
Response from jeremy, gérant on 29 Jul,2023
thank you very much

8/10 Good

Alice

Travelled with family
Liked: Property conditions & facilities
Cleaned, comfortable, safe and walkable in shopping areas.
Stayed 1 night in Jul 2023
Response from jeremy, gérant on 25 Jul,2023
thank you very much

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service
We really enjoyed our stay. It’s a simple hotel but the beds were very comfortable and it had the amenities we needed. We especially appreciated the French breakfast served at acacia hotel (for an extra charge)
Stayed 3 nights in Jul 2023
Response from jeremy, gérant on 20 Jul,2023
Merci beaucoup

6/10 Okay

Sylvie

Disliked: Property conditions & facilities
Basic small room that simply does the trick if you need a place to sleep.
Stayed 1 night in Jul 2023
Response from jeremy, gérant on 16 Jul,2023
THANKS

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from jeremy, gérant on 19 Jul,2023
Merci Beaucoup

8/10 Good

Namoiah

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay at Acacia Hotel. The room was what I needed for my time in Paris. It was conveniently located near different Metro stations and buses. The concierge recommended some really good restaurants for dinner and bakeries for breakfast. I spent most of my time walking to see the different monuments and the location was important to find my way on my own. There is a market close-by and a Fransprix in front, which came in handy for last minute snacks and toiletries. The restaurant is located between two restaurants so it is a bit noisy outside but I slept through it. I didn't see an AC unit in the room but I didn't need it as it was a bit chilly at night. It's not a fancy hotel but it provided what I needed. You have to return your key every time you leave - you can't take it with you, which might be a bit annoying. But you get used to it!
Stayed 4 nights in Jul 2023
Response from jeremy, gérant on 15 Jul,2023
Thanks a lot

6/10 Okay

Hector

Travelled with family
Liked: Cleanliness, staff & service
There was no Air Conditioning, which was uncomfortable and there were not enough electrical plugs, one of which did not even work, so we needed to use the TV plug instead of watching TV, but the TV was not connected, so it would seem others had the same issue; other than that, the staff was very friendly, the hotel area walkable and nice, the subway is a few blocks away, which was convenient.
Stayed 3 nights in Jul 2023
Response from jeremy, gérant on 15 Jul,2023
Merci

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from sebo on 7 Jul,2023
merci beaucoup.

8/10 Good

frederique

Travelled with partner
Liked: Cleanliness
Good location. Goos value for the price.
Stayed 3 nights in Jun 2023
Response from jeremy, gérant on 4 Jul,2023
Merci beaucoup

10/10 Excellent

Avedis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All over it was Good
Stayed 3 nights in Jun 2023
Response from jeremy, gérant on 30 Jun,2023
thank you for your wonderful comment

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful little hotel! It’s very close to the St-Ambroise Metro stop and in the midst of a non-touristy neighborhood. I hope a great stay there!
Stayed 4 nights in Jun 2023
Response from jeremy, gérant on 29 Jun,2023
Thanks a lot

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very simple, but extremely clean with simple but well chosen decor. The staff were all extremely kind and helpful. Our window faced the courtyard, and every night there was someone in an apartment who was either talking loud with guests, playing music, or had their TV on really loud, and I didn't sleep get the best sleep. The sound would have been fine with the windows closed, but with very warm summer weather it was really warm in the room if we didn't have them open. If it were cooler and we would have felt comfortable with the windows closed, it would have been fine, so this probably isn't an issue during much of the year.
Stayed 3 nights in Jun 2023
Response from jeremy, gérant on 25 Jun,2023
Thanks a lot

10/10 Excellent

staci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaints...very hot (no AC or fans) and incredibly loud all night until 3am or so, tues, wed, thurs, fri, sat nights. Had to have window open or we'd roast, but there was a party on the street with happy, loud shouting and yelling every night. Otherwise, clean room, small, but clean. Decent location, about ten minute walk to metro, very helpful and friendly staff.
Stayed 5 nights in Jun 2023
Response from jeremy, gérant on 25 Jun,2023
Thanks a lot

8/10 Good

Kimberly Jane, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent for the price. I would definitely stay there again. Close to 3 metro stations and the 69 bus takes you to the heart of the city in 20-30 mins.
Stayed 7 nights in Jun 2023
Response from jeremy, gérant on 25 Jun,2023
Thanks a lot

2/10 Terrible

Kyle James

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2023
Response from jeremy, gérant on 22 Jun,2023
merci

10/10 Excellent

Julie

Great location to trains and lots of restaurants within walking distance. You can also walk to beautiful cemetery and walk most of the way to Eiffel Tower but you can hop on a bus. Friendly staff and quiet location.
Stayed 3 nights in Jun 2023
Response from jeremy, gérant on 17 Jun,2023
thank you very much for your wonderful comment

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant neighborhood. Helpful staff. Good value. Clean. Happy there was an elevator.
Stayed 5 nights in May 2023
Response from jeremy, gérant on 1 Jun,2023
thank you very much

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service
We stayed seven nights at this property and really enjoyed it. The location is in a more residential area away from crowds and tourism. It’s close to metro stations and restaurants. The room could use a facelift but for two adult travelers looking for great accommodation at a good value this is the place. This is not a luxurious fancy hotel, but it did the job. I would return to this hotel.
Stayed 7 nights in May 2023
Response from jeremy, gérant on 25 May,2023
thanks very much

4/10 Poor

Alisa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was extremely kind and accommodating. The room was tiny but sufficient. The noise was insane and went all night long.
Stayed 1 night in May 2023
Response from guillaume, veilleur de nuit on 19 May,2023
merci pour votre commentaire

8/10 Good

Mark

Liked: Cleanliness
It was fine
Stayed 4 nights in May 2023
Response from jeremy, gérant on 16 May,2023
Merci beaucoup

8/10 Good

altin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I needed a non expensive, clean hotel which will be walking distance (25-45 minutes) from the Louvre / Pompidow / Notredam) which I used only to sleep. This one satisfied my needs very well.
Stayed 7 nights in Apr 2023
Response from guillaume, veilleur de nuit on 5 May,2023
thanks for your feedback

10/10 Excellent

Javan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were super friendly and helpful.
Stayed 5 nights in Apr 2023
Response from jeremy, gérant on 19 Apr,2023
Merci beaucoup

2/10 Terrible

Kristen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smells like cigarettes
The entire hotel smelled like smoke. We had cigarette burns on the comforter and on the night stands. The towels were incredible small and hard, we left after a night only because we couldn't leave earlier. It was one of the worst hotels I have ever been in.
Stayed 4 nights in Apr 2023
Response from jeremy, gérant on 19 Apr,2023
sorry for your displeasureTHANKS

6/10 Okay

Judith

Liked: Staff & service
Too tiny space
Stayed 1 night in Apr 2023
Response from jeremy, gérant on 14 Apr,2023
Merci

6/10 Okay

Evgeny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel has a great location, and this only because of this I rate my experience as satisfactory. However, cleaness is not consistent, first two days of our stay it was pretty poor, other two days ok ( looks like it depends on staff in rota). Duvets were quite dusty, so when we were in room all of us had hay fever attack. It is really disappointing, as hotel itself is in a great place, fair value, and just needs some efforts to rid of dust and maintain in satisfactory conditions
Stayed 4 nights in Apr 2023
Response from jeremy, gérant on 10 Apr,2023
Merci