Interior

Reviews of Hotel Chavanel Paris

4 out of 5
Hotel Chavanel Paris
22 Rue Tronchet, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 187 out of 323 reviews" "
Rating 8 - Good. 104 out of 323 reviews" "
Rating 6 - Okay. 19 out of 323 reviews" "
Rating 4 - Poor. 6 out of 323 reviews" "
Rating 2 - Terrible. 7 out of 323 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Matt, Holgate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were very friendly and very helpful. The room was plentiful and well planned out, the bed was very comfortable, decent-sized bathroom with great amenities, and nice opening windows onto the street which provided a great atmosphere. Great location near the main shopping malls, and metro stations - great location - I've found my 'Paris' place to stay - will definitely stay here again. Thank you.
Stayed 1 night in Oct 2023
Response from The Chavanel Team on 15 Nov,2023
Thank you so much for staying with us! we really apprecaite your feedback. Regards,

10/10 Excellent

Mei Fong

Stayed 5 nights in Sep 2023
Response from Fawzi on 1 Nov,2023
Thank you for staying with us! we appreciate your feedback.

8/10 Good

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. The first two days the elevator was not working, front desk staff kindly lifted our bags up to the room as we checked in.
Stayed 3 nights in Sep 2023
Response from Alexander from the reception team on 10 Oct,2023
Dear Sally, Thank you for sharing your feedback of your stay at Hôtel Chavanel!We are delighted that you had an good stay! We are glad our location helped you explore Paris in the most efficient way! We are sorry for the elevator problem but we are glad our solution helped you.We hope to see you again on your next trip to Paris!

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hotel
Cute little hotel in a good location. Breakfast was nice. Room was tiny but cute and nicely decorated. Couldn't fault.
Stayed 2 nights in Sep 2023
Response from Alexander from the reception team on 10 Oct,2023
Dear Jacob,Thank you for sharing the feedback of your stay at Hôtel Chavanel with us!We are delighted that liked ou hotel and our decoration. We spent a lot of time curating it so thank you for mentionning it! We are also glad that our location helped you explore Paris in the most efficient way!We hope to see you again on your next trip to Paris!Best regards,

8/10 Good

Patsy, Flagstaff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2023
Response from Fawzi on 18 Jul,2023
Thank you for staying with us! we appréciâte your feedback.

8/10 Good

Aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel and very friendly and helpful staff. Beds are very hard and our room was too hot even with the windows open (in the winter they only have the heat on). Great location though!
Stayed 1 night in Apr 2023
Response from The Chavanel Hotel Team on 14 Apr,2023
Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at Chavanel Hotel.We are delighted to hear that you enjoyed your stay with us, especially the hotel's prime location which is within close proximity to many popular attractions in Paris. Our concierge service is always available to assist you in organizing your trip and recommending the best activities to suit your preferences.We take pride in the high-quality bedding that we provide in our rooms, and we are sorry to hear that it did not meet your expectations. We appreciate your comments and will take them into consideration as we strive to continually improve our guests' experience. We also remind you that our reception is available 24/7 to assist with any requests, including adjusting the room temperature for your comfort.Thank you again for choosing Chavanel Hotel, and we look forward to welcoming you back soon.Kind regards,The Chavanel Hotel Team

10/10 Excellent

Jerilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accomodating to all our requests. Would stay here again if I return! Thank you to all the staff : )
Stayed 6 nights in Mar 2023
Response from The Chavanel Hotel Team on 14 Apr,2023
Dear guest, Thank you for taking the time to leave us this review and for your complimentary comment about our team. It means a lot to us. We would be delighted to welcome you back at Chavanel Hotel.Sincerely, The Chavanel Hotel Team,

10/10 Excellent

Juan A

Stayed 3 nights in Mar 2023

8/10 Good

Moira Duffy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is centrally located with easy access to shopping and metro. Staff was helpful especially Nicki. No huge frills. We stayed in the top floor suite and it was nice! Overall very happy with the stay.
Stayed 4 nights in Feb 2023
Response from The Chavanel Hotel Team on 14 Apr,2023
Dear Guest, We are happy to have welcomed you at the Chavanel hotel and would like to thank you for taking the time to leave us your comment.As you mentioned, our hotel is ideally located in the heart of the historic district of the Madeleine, near countless restaurants, shops, monuments, and other activities of all kinds. Moreover, we are delighted that you liked our suite, is one of our most beautiful rooms. It is a small Parisian apartment and it's perfect for a romantic stay in the city of lights. Finally we thank you for your complimentary message towards the reception and we will pass the message to Niky.We hope to see you again very soon. Sincerely, The team of the hotel Chavanel,

8/10 Good

Suhaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel and very well placed for shoppers. Easy to access. The superior rooms are soooooo small. Two suitcases and we were lacking walking space. You can hear the metro every time it passes. Front desk somehow friendly… I’m not sure, they were helpful but no smiles at all. In service that’s impolite I would say. Anyway, don’t think I’d stay there again. Free wine bottle perk was a POP Pommery!
Stayed 2 nights in Feb 2023
Response from The Chavanel Hotel Team on 14 Apr,2023
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your stay with us, and we are grateful for your positive comments.Our hotel benefits from a convenient location, with two nearby metro stations, Madeleine and Havre-Caumartin, which provide access to five different Parisian metro lines, making it easy to explore the city.Regarding the size of our rooms, we would like to remind you that the surface areas are clearly indicated on Expedia at the time of your reservation. However, we would be more than happy to assist you in reserving a larger room category for your next stay with us.Lastly, we apologize for any inconvenience caused by the reception during your stay, and we will take your comments into consideration to ensure that this issue does not occur again in the future.We look forward to welcoming you back soon.Best regards,The Chavanel Hotel Team.

4/10 Poor

Gina

Disliked: Cleanliness, room comfort
Stayed 7 nights in Nov 2022
Response from David Protassieff on 13 Dec,2022
Dear Mrs Hsieh,Thank you for your quotation regarding your stay in our hotel.Can I kindly ask you why you place this note? Did you had any problems during your stay?Please let me know at your earliest convenience.Best regards,David Protassieff - Hospitality ManagerHotel Chavanel Paris

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel
Beautiful room. Friendly staff. Centrally located. Near shops, restaurants.
Stayed 2 nights in Nov 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all around. Location is in the middle of everything. Hotel is upscale, clean and staff very helpful.
Stayed 6 nights in Nov 2022

10/10 Excellent

nneka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Oct 2022

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! So helpful!! Would stay here again!
Stayed 3 nights in Sep 2022

8/10 Good

Xiaowei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great location, especially close to shopping and public transportation.
Stayed 4 nights in Aug 2022

8/10 Good

Karli

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wonderful boutique hotel. Great location and very comfortable.
Stayed 2 nights in Aug 2022

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to different metro line Very close to shopping area Size of room is good for a boutique hotel. Only negative is when train passed in the metro, you will hear the noise
Stayed 5 nights in Aug 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent in every way. The room and size exceeded our expectations. The location is great being walkable to many places. Metro close by. Staff are fantastic and speak English very well so asking questions is not a problem. We had a lovely welcome note and bottle of wine which was a lovely touch. We would stay again without hesitation so that sums it up well…. Thank you very much!.
Stayed 5 nights in Aug 2022

10/10 Excellent

Juan

Stayed 6 nights in Aug 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the location, as we could walk to restaurants and the museum district. The staff were friendly and helpful, and the air conditioning was very appreciated during the heat wave.
Stayed 2 nights in Jul 2022

10/10 Excellent

Domininkas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location! nice design and interior, clean and comfortable
Stayed 4 nights in Jul 2022

4/10 Poor

Anella

Hotel was small, elevator was not working most of the time. The hotel was sold as a regular hotel. However it was very small more like a boutique style property. I wanted to leave hotel refused to give a refund. I did contact Expedia to complain but no solution was provided. I would not recommend this property
Stayed 2 nights in Jul 2022

10/10 Excellent

Christy Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, kind and helpful! Wonderful location, highly recommend
Stayed 6 nights in Jul 2022

6/10 Okay

HENRY

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Bed was very firm and uncomfortable.
Stayed 5 nights in Jun 2022

8/10 Good

Janice Kwun Lam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Jun 2022

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot, nice location. Easy access to train station
Stayed 1 night in Jun 2022

6/10 Okay

Chantal

Travelled with family
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return
Nice hotel, great location. Got upgraded to a junior suite, that was nice.
Stayed 3 nights in May 2022

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this property. The room was very small but it's ok as it was clean, modern, and tastefully decorated. The location of the hotel is also very well situated. Walkable everywhere.
Stayed 2 nights in Jun 2022

10/10 Excellent

Alan, Celbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for three nights. Really liked this hotel. The staff were friendly to deal with and the rooms were very nice. It's in a great location that's only a short walk to attractions like the Louvre and Gallery Lafayette. Would recommend to anyone looking to do a city break in Paris.
Stayed 3 nights in May 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May stay 2022
It was an amazing few days in Paris . Hotel is excellent, clean great location . Staff very helpful and friendly. Not cheap but worth paying. 10/10.
Stayed 2 nights in May 2022

10/10 Excellent

Rebecca, Seattle

Stayed 1 night in Apr 2022

10/10 Excellent

Guillermo, san antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

KATIA

Stayed 1 night in Apr 2022

10/10 Excellent

Mindy

Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, staff friendly
Stayed 1 night in Dec 2021

10/10 Excellent

Or

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be staying here again. My room and bathroom were very clean. Staff were friendly and helpful. Overall, I had a pleasant stay at this hotel.
Stayed 3 nights in Mar 2020
Response from David Protassieff - Hospitality Manager on 16 Mar,2020
Dear Madam, Dear Sir, Thank you for your nice comment regarding your recent stay with us. I remain at your entire disposal and we all look forward to welcoming you again in a near future. Best regards, David

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2020
Response from David Protassieff - Hospitality Manager on 16 Mar,2020
Dear Madam, Dear Sir, Thank you for your quotation regarding your recent stay with us. We all look forward to welcomeing you again soon. Best regards, David

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Response from Sophie on 9 Dec,2019
Thanks a lot for such a nice rating! We are delighted to see that your liked very much your experience at Hotel Chavanel. We wish you a very nice year end, and hope to see you again in 2020. Meanwhile, you can follow us on Facebook, Instagram, Pinterest and Twitter

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only complaint would be the noise from the streets and the vibration from the metro when it passes underground and if you happen to be on the lower floor. It’s an issue if your a light sleeper only.
Stayed 2 nights in Oct 2019
Response from Sophie on 10 Oct,2019
Dear Guest, thank you for your time to post this review. Mentioning the street noise is the proof that we are right in the centre of Paris! But if Rue Tronchet is busy during the day, it becomes very quiet in the middle of the night. Furthermore we have high-quality sound insulation windows in all the bedrooms. Concerning the vibrations of the metro, they may actually sometimes be perceived when 2 metros travel at the same time in opposite directions during the day, and when the weather is very humid only (this is weird and non-scientific, but real!). Thanks again for your staying with us and wish you a nice trip back

10/10 Excellent

Tsui Wan Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, one minute walking to the metro station. Lafayette, Printemps are within walking distance. Bathroom amenities provided Nuxe shampoo, conditioner, body wash, body lotion. We stayed in a double bed room which is small, but it's clean and tidy. Staff are helpful and friendly. They provided the travel adapter upon requests
Stayed 4 nights in Sep 2019
Response from Sophie on 7 Oct,2019
Dear guest, thank you for this very nice review, which highlights the quality of our NUXE amenities as well as the comfort of the rooms and the helpulness of the front desk. This is part of our daily tasks, but it is always rewarding for our whole team when it is mentioned in a review, and it helps us to carry on this way! We wish you a very nice trip back, and look forward to welcoming you again sonn Kind regards

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Sophie on 13 Sept,2019
Thank you, Dear Stella, for the good score you gave us, we wish you a nice trip back, and hope to welcome you agai in a near future best regards

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice quiet hotel
Hotel is quiet, located close to Concorde, Oprah, and metros. Room is small (like most in Paris), but is clean and the bed was very comfortable. I'll stay there again.
Stayed 6 nights in Jul 2019
Response from Sophie on 24 Jul,2019
Dear guest, thank you very much to take time to post such a nice commen. It is true that Hotel Chavanel is a smooth and relaxing place in the hustle & bustle of the shopping district where we are located. We are happy that you appreciated too the comfort of our beds . We wish you a nice trip home, and look forward to welcoming you again soon. Kind regards

8/10 Good

chiharu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
小さいけれど可愛いホテル
デパート近くで買い物にとても便利!フロントの人はとてもフレンドリーでした。
Stayed 4 nights in Jul 2019
Response from Sophie on 12 Jul,2019
Dear Guest, Thank you for your review, and your nice comment about the level of service at the front desk. We are also happy to read that you liked the area of the hotel, which is indeed very convenient for shopping , since we are 2 mn walk from the Parisian department stores. Best regards