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Large room that comfortably fit our family of four. Great location by Notre Dame, metro stops, restaurants (and the hop on hop off Big Bus stop). The staff was very friendly! Couldn’t have been happier with our experience.
It was a great place to stay near the train within 1/2 hour train hour ride of all the attractions a lot of nightlife around.
Steven
Stayed 6 nights in Jan 2024
Response from yl on 13 Feb,2024
Dear guest,Let me start by thanking you for completing the Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!
The hotel was in a good location. It is charming and quaint and has a lot of history.
Dana L
Stayed 3 nights in Dec 2023
Response from yl on 13 Feb,2024
Dear guest,Let me start by thanking you for completing the Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!
10/10 Excellent
Ian
Travelled with family, Travelled with family and small children
Great little boutique hotel in an excellent area. Walk to everything. Great restaurants nearby. Highly recommend.
Ian
Response from yl on 13 Feb,2024
Dear guest,Let me start by thanking you for completing the Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!
8/10 Good
Morris, Los Angeles
Travelled with family
17 Nov,2023
Liked: Staff & service
Can definitely use an upgrade but it’s a good 3 star hotel in a good neighborhood
Morris
Stayed 3 nights in Nov 2023
Response from YL on 8 Dec,2023
Dear Sirs,Thank you for having taken the time to give us your views on your stay in our hotel.My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.
8/10 Good
Georges
Travelled with partner
12 Nov,2023
Liked: Cleanliness, staff & service
Rooms were a little dated . No ventilation in the washroom . Very small room.
Georges
Stayed 4 nights in Nov 2023
Response from YL on 8 Dec,2023
Dear guest,Let me start by thanking you for completing the Guest Survey regarding your recent stay at our property.I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying.Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
The room was very nice, clean, and comfortable. The position of the hotel is amazing. Breakfast was very good.
The only negative thing was the noise outside my room during the night. I have been woken up in the middle of the night by somebody trying to erroneously enter my room and in the very early morning by room doors shutting loudly
Cher Client,Nous prenons connaissance de votre commentaire laissé sur votre séjour au sein de notre établissement. Votre commentaire est très agréable à lire et les équipes sont ravies que leurs efforts journaliers soient récompensés par votre entière satisfactionToute l'équipe du CLAUDE BERNARD met un point d'honneur à vous faire vivre un séjour le plus agréable possible et nous vous remercions de le souligner au travers votre commentaire!
6/10 Okay
Jorge
Travelled with family
28 Jun,2023
Liked: Cleanliness, staff & service
The only negative thing is that the bathrooms are incredibly small
Very good location and they accomodated my family of 4 in one room. Super decor!
ILONA
Stayed 3 nights in Aug 2022
Response from YL on 26 Sept,2022
Thank you very much for your feedback.We are delighted to see that you enjoyed your stay with us, especially the location and our staff. We look forward to welcoming you for your next stay !
Thank you very much for your feedback.We are delighted to see that you enjoyed your stay with us, especially the location and our staff. We look forward to welcoming you for your next stay !
Thank you very much for your feedback.We are delighted to see that you enjoyed your stay with us, especially the location and our staff. We look forward to welcoming you for your next stay !
I loved this cute little hotel in this beautiful section of Paris. The breakfast was very bad but that may be due to not having enough staff or the heat. But there is a wonderful breakfast spot close by. The staff were very kind and helpful. I would stay here again.
Great place with great staff with a great localisation.
Jerome
Stayed 2 nights in Jul 2022
8/10 Good
Brenda
Travelled with family
5 Jul,2022
Liked: Cleanliness, staff & service
From our room we could see part of Notre Dame. It was very centrally located. We could walk to the different restaurants & the bus stop to the bus that can take you Trocadero. The Pantheon was 2 blocks away.
This is a very traditional and extremely comfortable hotel in a great location. It has a lovely outlook over the street and serves an excellent breakfast. It has a very helpful staff.
I’m comparing it to the Astotel “123 Sebastopol “ where I stayed on arriving in Paris, and Claude Bernard is inferior on all counts.
SHERRY
Stayed 3 nights in Apr 2022
Response from SPR on 7 Apr,2022
Dear Sherry,
Indeed if we compare a 4 * hotel with a 3 * hotel, the standard is necessarily lower. Sorry for not being able to meet your expectations. Cordially
La Direction
The people who work there are very friendly and helpful.
Megan E. Wood
Stayed 7 nights in Jan 2022
Response from La Direction on 17 Jan,2022
Dear Guest
Thank you for your rating and comment. We are delighted to know that our staff were able to help you in the way you needed. We always listen to our guests.
We look forward to welcoming you back
Best Regard
La Direction
Response from Hôtel Claude Bernard Paris on 29 Dec,2021
Chère Cristina
L'hôtel Claude Bernard vous remercie pour votre retour et votre excellente note. Nous espérons vous accueillir de nouveau dans notre établissement. A très bientôt
Cloé
La Direction
Adorable little room with a gorgeous balcony view of Rue De Ecoles St. The staff was great and very accommodating.
Alyssa
Stayed 7 nights in Nov 2021
Response from spr on 14 Dec,2021
Dear Alyssa,
The entire Claude Bernard team joins me in thanking you for your rating and comment. We are delighted that you were able to have a good time with us. Hope to have the pleasure to welcome you again very soon. happy New Year
8/10 Good
Jamilyn
Travelled with group
22 Nov,2021
Liked: Room comfort
Nice location and price. Bed was actually way more comfortable than it looked. The comforter smelled like mens BO and the safe in the room didn’t work.
Jamilyn
Stayed 2 nights in Nov 2021
Response from SPR on 24 Nov,2021
Thank you for your feedback. We are nevertheless sorry for the malfunction of the safe in your room which we have repaired in the meantime. Hoping to have the pleasure of welcoming you in better conditions.
Regards
Room was very small but knew they would be but a double for two people is extremely cramped
Sondra
Stayed 6 nights in Nov 2021
Response from SPR on 24 Nov,2021
We are sincerely sorry that the size of your room did not meet your expectations. Our hotel has various categories of rooms, with different amenities, which however all meet the approval criteria issued by an approved body. For more comfort, we invite you on your next visit to contact our reservation agents, who will be happy to assist you in choosing your accommodation and to best meet your needs.
Bonjour,
Merci beaucoup pour votre note.
Au plaisir de vous accueillir à nouveau
Cordialement
La Direction
10/10 Excellent
Verified traveller
30 Jul,2021
Liked: Cleanliness, staff & service
It is HARD to beat the location at this price. The rooms are merely adequate, but the staff is friendly and helpful, especially if you come prepared to speak French. I was out and about at all hours, and there was always someone on duty and alert to let me in.
Verified traveller
Stayed 5 nights in Jul 2021
Response from SPR on 2 Sept,2021
Cher Client,
Nous tenions à vous remercier d’avoir pris le temps d’écrire un commentaire sur votre séjour à l’hôtel Claude Bernard Saint-Germain.
Nous sommes ravis de lire que vous avez apprécié la le quartier et surtout notre personnel.
Au plaisir de vous accueillir à nouveau.
Cordialement
La Direction
Charming older property, beautifully maintained. Surrounded by shops. Minutes from metro. With the most kind and accommodating staff who were so helpful in assisting me with some extraordinary needs. I will return.
Verified traveller
Stayed 2 nights in Jul 2021
Response from SPR on 2 Sept,2021
Cher Client,
Nous sommes enchantés d’apprendre que votre séjour parmi nous à l’hôtel Claude Bernard Saint-Germain ait été une réussite et nous espérons avoir le plaisir de vous accueillir très prochainement.
Dans l’attente de vous accueillir de nouveau au sein du Claude Bernard Saint-Germain, nous vous adressons nos sincères salutations.
Cordialement
La Direction
Dear Guest,
Thank you very much for your really nice feedback concerning your stay at the hotel Claude Bernard. It was a pleasure to welcome and to help you.
Kind regards,
Great stay. Elevator is very small only able to load luggage but that did not impact us. Service was excellent and very friendly and accommodating. Location is great. If you are a US tourist there is a pharmacy one block away that does free covid tests for your flight back. Classic and vintage look.
Robert
Stayed 2 nights in Jul 2021
Response from La réception on 13 Jul,2021
Dear Robert,
Thank you very much for your really nice feedback concerning your stay at the hotel Claude Bernard Paris Saint-Germain. We are glad that you appreciated the location and the service. You completely understood our image !
Kind regards