In-room safe, desk, soundproofing, iron/ironing board

Reviews of Hôtel de Neuve Le Marais by Happyculture

3 out of 5
Hôtel de Neuve Le Marais by Happyculture
14 Rue Neuve Saint Pierre, Paris, Paris

Reviews

8.2

Very good

Rating 10 - Excellent. 126 out of 375 reviews" "
Rating 8 - Good. 159 out of 375 reviews" "
Rating 6 - Okay. 69 out of 375 reviews" "
Rating 4 - Poor. 12 out of 375 reviews" "
Rating 2 - Terrible. 9 out of 375 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Staff was excellent
Stayed 2 nights in Apr 2024
Response from Philippe - Assistant Manager on 18 Apr,2024
Dear Gary,We're delighted to hear that you found our staff excellent! Thank you for your kind words.

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Cute hotel. Great value. Super helpful hotel staff.
Stayed 2 nights in Jan 2024
Response from Philippe - Assistant Manager on 22 Mar,2024
Dear Amy, We are absolutely thrilled to receive your outstanding rating of 5 out of 5! Thank you so much for choosing to stay with us and for taking the time to share your feedback. We're delighted that you had such a fantastic experience during your stay.Please know that it was our pleasure to host you, and we sincerely hope to welcome you back for another unforgettable stay in the near future.

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Philippe - Assistant Manager on 22 Mar,2024
Dear Elizabeth,Thank you so much for choosing to stay with us and for taking the time to leave your feedback. We truly appreciate your rating of 4 out of 5 stars.We're glad to hear that you had a positive experience overall, and we hope to have the pleasure of welcoming you back again soon.

6/10 Okay

Gary

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A great, small hotel to stay for a few nights if all you are looking for are the basic amenities and to be centrally located. I stayed there for a week and could have used a few more things to round out my stay.
Stayed 7 nights in Jan 2024
Response from Philippe - Assistant Manager on 22 Mar,2024
Dear Gary,Thank you for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your kind words about our hotel being a great choice for those seeking basic amenities and a central location.Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back in the future and provide you with a more rounded and fulfilling stay.

8/10 Good

Luke

Liked: Staff & service, property conditions & facilities
Staff were super friendly and helpful, shower was not as clean as you would hope.
Stayed 2 nights in Dec 2023
Response from Philippe - Assistant Manager on 31 Mar,2024
Dear Luke,We are absolutely delighted you enjoyed your stay! Thank you ever so much for choosing to stay with us and for taking the time to share your wonderful feedback.Kind regards

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Riccardo

Travelled with partner
Liked: Cleanliness, staff & service
Location is top. Room a bit small, carpet/shower could be improved
Stayed 3 nights in Aug 2023
Response from Célia JEREMIE - Hotel Manager on 22 Aug,2023
Dear Riccardo,Thank you for providing your feedback! We're glad to hear that you found our location to be excellent. Your comments about the room size, carpet, and shower are noted. We're always looking for ways to improve, and your insights help us in that process. We hope despite these points, you had an overall positive experience. Should you choose to stay with us again, we'll strive to ensure your comfort and satisfaction. Thank you for staying with us and for sharing your thoughts!

10/10 Excellent

Chrystel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel staff was helpful and friendly. Our family had a comfortable stay.
Stayed 1 night in Apr 2023
Response from Célia JEREMIE - Hotel Manager on 12 May,2023
Dear Chrystel,Thank you for your kind review, it was a pleasure to welcome you :)We hope to see your family again this summer - and discover our breakfast terrace!

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff with coffee offered on arrival, allowing us to leave bags after check out, and getting taxis early in the morning for a trip to the airport. Beds were very comfortable. Big windows to open for fresh air and a view of the beautiful Marais neighborhood.
Stayed 1 night in Feb 2023
Response from Sidi on 20 Feb,2023
Dear Laurie,Thank you for your feedback.It's a real pleasure for all the team to be assessed with such mentions.For any other stay in Paris please do not hesitate to book again in Hotel Deneuve. It will be a pleasure to welcome you.Kind regardsSidi/ Reception Desk

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, staff & service
Hotel ok but good location.
Great location. But hotel just ok. Metal panel also fell in from bathroom striking me on the head - but there was no offer of compensation just a minor apology.
Panel fell down striking my head.
Hotel front.
Stayed 2 nights in Oct 2022

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly and helpful staff. Nice breakfast and comfortable rooms. Location is really great!
Stayed 3 nights in Aug 2022
Response from Célia JEREMIE - Hotel Manager on 31 Aug,2022
Dear Maria,Thank you very much for your comment. The team and I are happy you enjoyed our company and our buffet breakfast! Next time you visit we'll gladly give you other interesting spots in our neighbourhood to visit...Have a great day and see you soon !

10/10 Excellent

Osvaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like my stayed at that hotel.
Stayed 3 nights in Jul 2022
Response from Célia JEREMIE - Hotel Manager on 28 Jul,2022
Dear Osvaldo, Thank you for your feedback, we are happy you enjoyed your stay ! It will be our pleasure to welcome you again soon.

6/10 Okay

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ca ne vaut pas un 3*
Chambre petite pour un 3*, nous n avions meme pas la place de poser une valise. Le gros problème est la salle de bain car il n y avait pas d eau chaude ou bien il fallait attendre 15 minutes en laissant couler l eau. Et pour couronner le tout, une fois dans la douche nous constatons l absence de shampoing... Dans une douche d hotel !!
Stayed 1 night in Jul 2022
Response from Célia JEREMIE - Hotel Manager on 18 Jul,2022
Cher Eric, Nous vous remercions d'avoir pris le temps de partager votre expérience dans notre hôtel et sommes navrés du désagrément lors de votre séjour. Toute l'équipe se tient à votre service pour votre prochain passage à Paris. Très belle journée à vous

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Awful experience..
Stayed 2 nights in Jun 2022
Response from Célia JEREMIE - Hotel Manager on 28 Jul,2022
Thank you for sharing your experience in our hotel. I am sorry you did'nt have a great stay and hope to know more about your stay.

4/10 Poor

Rena

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Poor wi-fi, little hot water, no room safe, dangerous dark hallway, no English language (BBC-CNN) available, breakfast in a crowded lobby , overpriced. well located but I cannot recommend unless nothing else possible. However a really nice, helpful staff
Stayed 5 nights in Jun 2022
Response from Célia JEREMIE - Hotel Manager on 10 Jun,2022
Dear Rena, Thank you for your feedback, it was most helpful. I am sorry your stay was not up to your expectations. Ever since your departure, we installed more sensory-mention lights in the corridors as well as had a technician come for the TV issue. The team and I are happy you enjoyed our service and hopeful to see you again to offer you a better experience in our property. Have a wonderful day. Best regards

8/10 Good

sighvatur

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022
Response from Célia JEREMIE - Hotel Manager on 25 Jan,2022
Dear Sighvatur, Thank you so much for sharing your experience in our hotel, we are happy that you enjoyed your stay in Paris and our property. Feel free to contact us again for your next visit! Best regards,

8/10 Good

Christopher, London

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Well located to shops and transport. Our room was very quiet and the bed was comfortable. The carpets were worn/stained and there was visible mold in the bathroom. Generally the property could use a little updating.
Stayed 2 nights in Nov 2021
Response from Célia JEREMIE - Hotel Manager on 6 Dec,2021
Dear Christopher, Thank you so much for sharing your experience in our hotel. Your remarks have been duly noted, thank you again for your time. The team of Hôtel De Neuve wishes you a very pleasant day.

8/10 Good

Karen

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2021
Response from Anna, Hotel Manager on 16 Nov,2021
Dear Guest, Thank you so much for your great mark! We hope to welcome you again soon. Kind regards,

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a city break
lovely one night stay in Paris - my favourite city. small but Comfortable room in a great location
Stayed 1 night in Nov 2021
Response from Anna, Hotel Manager on 8 Nov,2021
Dear Guest, Thank you so much for your great feedback. We hope to welcome you again soon. Kind regards, Anna

10/10 Excellent

alita, College Station

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property. The best thing, besides the fact that it is clean and in a nice location, is the people that work there. Anna (manager), Phillip, and a number of others were very helpful. It was our anniversary, so they put a design of rose petals with a note and a box of chocolates on the bed. The free coffee and madelines in the lobby are a real plus. Everything about the place is great, and the people are great. One critique is the pillows. They need to invest in some better pillows. We will book there from now on without a doubt. Thanks again Anna and the crew! Alita and James
Stayed 11 nights in Oct 2021
Response from Anna, Hotel Manager on 21 Oct,2021
Thank you so much for your great review! It was such a pleasure to welcome you for this special event. We take into account your suggestion because we are currently changing furnitures little by little. We are looking forward to welcoming you again soon! Kind regards,

6/10 Okay

Ruth Maxine, Meridian

Travelled with family
Liked: Cleanliness, staff & service
This property was just okay for the price. Pros: Very nice staff, Clean room, reasonably comfortable beds, updated bathroom with heated towel rack, quiet, good location near two Metro stops, a grocery store within steps, and lots of restaurants nearby. Cons: Very small room, kind of worn out finishes, bad pillows, no safe in room, no easy chair. Also, the hallway by the elevator was very dark with tricky steps. This would not be ideal for anyone with mobility issues.
Stayed 4 nights in Oct 2021
Response from Anna, Hotel Manager on 21 Oct,2021
Dear Ms Maxine, Thank you very much for taking the time to share your review with us! We are improving little by little our hotel and we hope you will come back to see the difference. Kind regards,

8/10 Good

francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly service. Rooms are quite small
Stayed 3 nights in Sep 2021
Response from Anna, Hotel Manager on 4 Oct,2021
Thank you so much for taking the time to share your feedback with us! We hope to welcome you again soon. Kind regards,

10/10 Excellent

Deborah S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully convenient location with very friendly and helpful staff. Nice to have coffe and tea available. The mattress could stand to be replaced however, or at least rotated.
Stayed 4 nights in Sep 2021
Response from Anna, Hotel Manager on 23 Sept,2021
Thank you so much for your great review! It was a pleasure to welcome you. Your feedback is important and we want you to know that we are refurbishing the hotel little by little. We hope you can see the difference next time you will be coming. Kind regards, Anna

6/10 Okay

Tom, Sheffield

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff were lovely. The beds were comfortable, However the room looked like it hadn’t been vacuumed before our arrival, there were hairs, stains and general dirt all over the floor, not very clean!
Stayed 3 nights in Sep 2021
Response from Anna, Hotel Manager on 13 Sept,2021
Dear Guest, Thank you for taking the time to share your feedback with us. I am truly sorry about the inconvenience caused by the lack of cleanliness of your room. I will make sure to talk about it with our housekeeping team, to make sure this does not happen again. Kind regards, Anna

10/10 Excellent

Petra R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet and clean. The hotel is located in the Marais, a wonderful district near the middle of Paris and walking distance from several sites and museums. Cafés, restaurants and shopping are all around. The hotel faces a quiet street. The rooms are typical of French hotels, petite and well appointed, which I love. It’s clean, the staff is friendly and multilingual, and there’s always free cappuccino available in the lobby. I would stay here again.
Stayed 3 nights in Sep 2021
Response from Anna, Hotel Manager on 13 Sept,2021
Dear Guest, Thank you so much for your great feedback! It was such a pleasure to welcome you! We hope to see you again soon. Best regards, Anna, Hotel Manager

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but sufficient
Small indeed but all of the essentials are there. My husband and I slept comfortably and the shower worked perfectly. The location is perfect with easy access to Le Marais. Breakfast is a little over priced in my opinion but there is a lovely terrace where people enjoyed their bread, cheese, coffee, etc.
Stayed 1 night in Jun 2021
Response from Anna Lalain - Hotel Manager on 12 Jul,2021
Dear Guest, Thank you so much for sharing your feedback. We also love our location in the heart of Le Marais! Our breakfast is a buffet, 15€ per person, including a sweet corner with croissant, pain au chocolat, fresh baguette, jam, yogurts, toppings, juices, but also a savery corner with charcuterie, cheese, eggs. You can enjoy it on our terrasse on sunny days. We are looking forward to welcoming you back soon. Best regards, Anna

10/10 Excellent

Kim, Ontario, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing-close to shops, restaurants and metro. Such a unique boutique property. The wifi was fast. You need to request maid service.
Stayed 4 nights in Sep 2020
Response from Anna Lalain - Hotel Manager on 8 Oct,2020
Hi Kim, Thank you for your positive comment. I am so glad to read that you enjoyed your stay with us. Our location is definitely one of the things we are very proud of about Hôtel De Neuve. We are so lucky to be in the heart of Le Marais. It is important to us to offer you a stay in the best possible sanitary conditions, this is why we come to your room and clean it upon request only. We are looking forward to welcoming you back soon,

6/10 Okay

Dylan, Glasgow, Scotland

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were most helpful and always wanted to do their best for us. The hotel room is quite unclean though and has a dated decor. There is a smell from dirty taps, the shower has limescale and there is dust on a lot of surfaces in the room. The wallpaper in our bedroom is also coming away from the walls and the lamp made a 'fizzing' sound when turned on from the socket. The location was very good and close to a metro link (M1) which was still operational despite the widespread striking in Paris at the time. The elevator also didn't work to our floor and we always had to take it to one floor above and walk back down the stairs which was a bit inconvenient with luggage.
Stayed 3 nights in Jan 2020
Response from Quentin - Manager on 28 Feb,2020
Dear Dylan, thank you for shared your experience in the Hotel De Neuve. I am the new director and we will refresh all rooms this year. I invite you to come back to see. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from Pauline on 30 Sept,2019
Thank you very mich for rating us 5! It would be a pleasure to welcome you back. Sincerely, Pauline, Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property over all was very very convinient to attend the conference i had come for
Stayed 9 nights in Sep 2019
Response from Pauline on 30 Sept,2019
Thank you very mich for rating us 5! It would be a pleasure to welcome you back. Sincerely, Pauline, Manager

8/10 Good

Moe

Liked: Cleanliness, staff & service, room comfort
Nice location, pleasant staff
Decent hotel but badly in need of an update. Feels very 1990. But that said, the staff is pleasant and helpful, the room comfortable but small (but hey, it's Paris). Location is great!
Stayed 3 nights in Aug 2019
Response from Pauline on 30 Sept,2019
Dear Moe, Thank you very much for this great feedback. It's a great award for the team to be highlited. Feel free to come back for you next parisian visit. Sincerely, Pauline, manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located. I really liked the small cafe like feel of the lobby. The room was comfortable but a little worn. And most of the staff were very attentive and helpful. Only one of them was gone for an extended lunch break when it was supposed to be check in time.
Stayed 1 night in Aug 2019
Response from Pauline on 30 Aug,2019
Dear guest, Thank you very much for your feedback. It is really precious for us to know when our guest had an amazing experience. We would be glad to welcome you back in your parisian home. Sincerely, pauline

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Like: - Location: Super close to Le Marais and Bastille. - Quiet at night: Good sleep - Safety: Safe neighborhood - Convenience: Monoprix in the same building, Cafe and Braserie nearby - Free coffee, snacks 24/7 by lobby - Elevator: Small but functioning - AC: Perfect for hot summer weather - Small but terrace on the 7th floor with Eiffel Tower view Dislike - Small bedroom: Cant expect much in Paris however it is functioning - Carpeted floor: Bring slippers - No safe lock in the room
Stayed 5 nights in Jul 2019
Response from Pauline on 30 Jul,2019
Dear guest, We couldn't receive a more detailled comment ! Thank you so much for taking time to write it. I am so glad to read you enyoyed all those things: area, team, hotel, facilities. We would be so glad to welcome you back for your next visit ! best regards, Pauline, Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Clean room. Not the biggest place and location is good. Staff was exceptional !!! Help us out significantly ! Couldn't have been nicer !!! Recommendations were spot on !!!
Stayed 3 nights in Jun 2019
Response from Pauline, Manager on 2 Jul,2019
Dear guest, Yhank you so much for this amazing comment ! It is a real award for the whole team. We like our district and want make you feel like a local ;) I hope to welcome you back at the Hotel de Neuve***. Sincerely, Pauline

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from Pauline on 2 Jul,2019
thank you for this amazing note!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in May 2019
Response from Pauline on 29 May,2019
Dear Guest, Thank you for your comment. It is always more usefull for us to get a feedabck with words. So if you want to details more about your stay feel free to contcat me to pauline@hoteldeneuveparis.com. Thank you very much for staying with us. Sincerely, Pauline, Manager

10/10 Excellent

Erica, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is SO charming and in an absolutely perfect location. It is directly next door to a Monoprix that has any toiletries, food, wine, etc. that you might need. It is in the very cute and trendy neighborhood of Marais which I would liken to SoHo in New York - many great restaurants, bars, and great shopping within a minutes walk. Very safe area. The front desk staff was so nice. The rooms are small but if you are in Paris and are spending a lot of time in your room, you are doing something wrong! The bathroom on the other hand was spacious and nice (a REAL shower - those who are familiar with most European showers that flood the entire bathroom know what I mean!). Our room was cleaned in a timely manner every day. We had an excellent experience here and would definitely stay again!
Stayed 6 nights in Apr 2019
Response from Pauline on 29 May,2019
Dear Erica, Thank you so much for rating us 5 ! It is a real award for the whole team. moreover, I am very glad to read your overall experience reached your expectations. We definitly want to have you back for your next parisian visit ! Sincerely, Pauline, Manager

6/10 Okay

Norman

Liked: Staff & service, room comfort
Great location
Area was quiet and a great location. Bathroom had some minor functional issues. Staff was always helpful. Room was smaller that I expected but not really an issue for three nights. Bed was perfect and we slept well. Wifi was fully adequate.
Stayed 3 nights in May 2019
Response from Pauline on 29 May,2019
Dear Norman, I Thank you very much for taking time to rate the hotel de neuve*** regarding your recent stay with us. I am glad you enjoyed your overall stay. The whole would be very glad to welcome you back for your next parisian visit. Sincerely, Pauline

4/10 Poor

Amy

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Mar 2019
Response from Pauline on 31 Mar,2019
Dear Guest, Tahnk you for staying with us. However, it is really dispointing to read that you were obvisouly dispointed by rating us 4 but without leaving any comments to explain. There are always solutions if you are not happy while you are here. I hope to welcome you back. I remain at your disposal to discuss about is. Sincerely, Pauline, Manager

10/10 Excellent

Dina, Israel Zofit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Excellent location. Lovely staff.
Stayed 3 nights in Mar 2019
Response from Pauline on 18 Mar,2019
Dear Diana, Thank you very much for your review regarding your stay with us. It is very delighted for the whole team to read your kind words. We look forward to welcoming you back whenever you want. Sincerely, Pauline, Directrice

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience - you've been warned!
We checked in and less than four hours later we checked out and moved to another hotel. The room was tiny (and we didn't book the lowest level room) and was not clean. After flying overnight from the US we checked in for a three night stay to find a room so small there was barely space for our suitcases. Furniture and decor was old and worn, immediately making us question our hotel choice. After a 3 hour nap we woke to find not one, but TWO, different mite looking insects on the floor and bed. We immediately gathered our belongings, reported the issue to the front desk attendant, and left. We were still charged the full cost of one night stay, which was upsetting but not surprising given the establishment. The neighborhood is great but do yourself a favor and stay far away from this hotel!
Stayed 3 nights in Feb 2019
Response from pauline on 28 Feb,2019
Dear guest, First of all, I would like to apologize for the inconvenience during your stay. However, the size of the rooms is fitting with the 3* hotels standards and I confirm you booked the first level of room and rooms are 12m2. Also, we are located in an old haussmannian building. Also , I am sorry if the decoration and furnitures did not reach your expectations. Regarding the insects, it is the first time a hear there are bugs in the room and I am very sorry for this. We clean and check the cleaness of all our room. Sincerely, Pauline, Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location The service is friendly and helpful and happily arranged for us to have a two room rather thank double. Rooms quite small but as we were only there to sleep it wasn’t a problem. Just right for our visit. Many Thanks
Stayed 2 nights in Feb 2019
Response from pauline on 28 Feb,2019
Dear guest, Thank you for rating us 5! It 's a real award for the whole team, very dedicated. Feel free to welcome back and to write us directly to book next time ;) Best regards, Pauline

6/10 Okay

M

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is nearing time to replace worn room furniture. The bathroom shower has mildew and the water does not drain well.
Stayed 6 nights in Jan 2019
Response from pauline on 28 Feb,2019
Dear Guest, Thank you for your comment wich is always a source of improvement. We hope to welcome you bakc. Sincerely, Pauline

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't express our appreciation for Hôtel de Neuve Le Marais enough-- the courteous staff, pleasant breakfast array, clean accommodations, necessary amenities, prime location, and charm in spades provided us a lovely home away from home, and we plan to visit again in the future. Merci beaucoup!
Stayed 5 nights in Jan 2019
Response from Pauline on 30 Jan,2019
Dear guest, It such a great pleasure to read comment like yours. It the best award for the whole team. Fell free to come back whenever you want, you found your new parisian home ;) Sincerely, Pauline, Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very nice hotel In the heart of the Marais
Stayed 1 night in Dec 2018
Response from Pauline on 31 Dec,2018
Dear guest, Thank you for rating us 5! It was a great pleasure to have in the hotel De Neuve. Happy New year ! pauline, Manager

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful at reception!
Desk clerk helped track down the iphone I left in a cab! #myhero
Stayed 2 nights in Dec 2018
Response from Pauline on 8 Jan,2019
Dear Kerry, thank you su much for your comment! We love being daily heros for our guest. We hope to welcome you back. Sincerely,

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay at this hotel. Great location, comfortable room and super friendly staff. Will definitely be staying again.
Stayed 2 nights in Dec 2018
Response from Pauline on 18 Dec,2018
Dear Natasha, Thank you very much for your comment. I am very glad you enjoyed your parisian stay. We hope to have the pleasure to welcome you back. Sincerely, Pauline, Manager

10/10 Excellent

Juan

Excellent. Very well located. Walkable to main attractions. Friendly staff and very clean.
Stayed 2 nights in Nov 2018
Response from etx-EMalaine on 1 Dec,2018
Cher Client, Je tiens à vous remercier d'avoir pris le temps de nous écrire ce joli commentaire qui nous va droit au cœur. Et nous espérons vous accueillir a nouveau dans notre établissement. Respectueusement. Philippe - Assistant

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location. Tiny room.
Stayed 2 nights in Oct 2018
Response from Pauline on 30 Oct,2018
Thank your for rating us 4!