Front of property

Reviews of Hôtel Pastel Paris

3 out of 5
Hôtel Pastel Paris
79, Rue Lauriston, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 232 out of 427 reviews" "
Rating 8 - Good. 138 out of 427 reviews" "
Rating 6 - Okay. 34 out of 427 reviews" "
Rating 4 - Poor. 15 out of 427 reviews" "
Rating 2 - Terrible. 8 out of 427 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Froilan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , comfortable stay and close to metro stations and dining areas
Stayed 3 nights in Apr 2024

10/10 Excellent

Arturo, Somerton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Countess

Liked: Cleanliness, staff & service, property conditions & facilities
The decor is so beautiful. My room was cleaned daily. The staff was really friendly. About a 15 min walk to the Eiffel Tower. There’s plenty of restaurants near by and a grocery store right down the street. I had a very pleasant stay, and will choose this hotel again in the future.
Stayed 7 nights in Mar 2024

10/10 Excellent

Christina Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Lovely 3 day break in Paris. I would highly recommend this hotel. It’s within walking distances to all of the main tourist attractions, cafés & restaurants.The hotel is beautiful with vintage styled rooms.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Cathrine Claire, Castleford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and would defiantly recommend staying here when in Paris.
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the fact that the hotel was near restaurants and the metro. The room was really cute and the hotel staff were really polite and helpful
Stayed 5 nights in Feb 2024

10/10 Excellent

Mopey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best stay at Hotel Pastel!! Staff was very friendly and attentive, room was beautiful and had everything we needed for our stay. Complimentary water and coffee with a beautiful view. Location was perfect and there’s plenty of restaurants nearby. From the lobby to the hallways to the room decor, everything is beautifully decorated. Will definitely be recommending this hotel to others who travel to Paris.

6/10 Okay

Simon

Liked: Cleanliness
Stayed 4 nights in Jan 2024

4/10 Poor

Mansour

10/10 Excellent

Ma Vilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of the hotel is closed to main attractions, few steps to grocery store, closed to metro station, lots of restaurants and shopping places Reception people are nice 😊 Condition of the room is comfortable We will definitely go back to the this hotel!
Stayed 3 nights in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Nov 2023

10/10 Excellent

Malgorzata

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely polite staff, lovely little hotel, would recommend to everyone
Stayed 1 night in Dec 2023

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel at a reasonable price, close to everything, very nice personnel. I will stay there again
Stayed 1 night in Nov 2023

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From desk very friendly and helpful. Thanks Naomi for your attention. Room clean and great location.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Helder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff and very helpfull.
Stayed 2 nights in Oct 2023

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Pastel! It was a short walk to the Arc de Triumphe and the Metro (Bastille Station, I believe.) We also loved it was not too far to the Eiffel Tower (20-25 minutes!) and had many dining options nearby. The staff was there 24/7 and the hotel was very clean. We also really enjoyed the nice breakfast and breakfast room area. Very happy with this stay!
Stayed 5 nights in Oct 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely location and very polite and helpful staff , highly recommend:)
Stayed 1 night in Oct 2023

8/10 Good

Shusaku

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very nice hotel. But due to high season price was so high in comparing hotel room space.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean hotel
Stayed 4 nights in Sep 2023

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Sep 2023

8/10 Good

Twana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Laura

Stayed 2 nights in Sep 2023

6/10 Okay

Claire

Stayed 1 night in Aug 2023

10/10 Excellent

Edgar

Stayed 3 nights in Jul 2023

10/10 Excellent

Ana Maria

Stayed 3 nights in Jul 2023

8/10 Good

Antonella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent and convenient. Staff was outstanding - friendly; helpful and accommodating. Carpet in the room needs a good shampoo/cleaning. Otherwise - staff keep rooms and common areas ver clean.
Stayed 4 nights in Jun 2023

8/10 Good

Jerome, El Segundo

Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super quaint hotel in the heart of Paris
Hotel pastel is a nice, quaint hotel in the heart of Paris, 16th arrondissement. Close to arc de triomphe, Eiffel Tower, and Palais de Chaillot. Rooms are small, but comfortable. Close do wonderful eateries. Super friendly staff. Free, fast WiFi. Nice French breakfast. Will stay again.
Stayed 2 nights in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in one of the best neighborhoods in Paris. Only a 10 minute walk to both the Eiffel Tower & Arc de Triomphe, with plenty of shopping & restaurants in between. I highly recommend staying here!
Stayed 4 nights in Jun 2023

10/10 Excellent

LIANEE

Stayed 3 nights in May 2023

8/10 Good

Yayehrad

Travelled with family
Liked: Cleanliness, staff & service
Staff were nice
Stayed 3 nights in May 2023

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Fantastic little hotel with lovely staff
Stayed 3 nights in Apr 2023

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Apr 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Srujan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, small rooms
Stayed 3 nights in Mar 2023

10/10 Excellent

Jessica

Stayed 1 night in Mar 2023

10/10 Excellent

ANNETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect! You can either get to arc de triomphe or eiffel tower with a short walk. The staff was friendly and hotel felt safe. The decoration is very chic.
Stayed 2 nights in Mar 2023
Response from Perrine Ferry on 22 Mar,2023
Thank you for taking the time to leave us a review! We're glad to hear that you enjoyed the perfect location of our hotel, which is conveniently situated within a short walk to both the Arc de Triomphe and the Eiffel Tower.Our team is thrilled to hear that you found them friendly and that you felt safe during your stay. We take the safety and comfort of our guests very seriously, so it's great to hear that you had a positive experience with us.We're also happy to hear that you enjoyed our chic decoration! We put a lot of effort into creating a comfortable and stylish atmosphere for our guests.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon for another great experience.

10/10 Excellent

Abbey

Stayed 2 nights in Jan 2023

6/10 Okay

Naji, Beirut

Stayed 1 night in Feb 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Would totally return!

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was beautiful, very good located. Personnel were very friendly and helpful at all time. Loved staying there!
Stayed 3 nights in Nov 2022

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely hotel. Perfect for any length of stay in Paris.
Stayed 2 nights in Dec 2022

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay!
The staff were very friendly, the room was clean, comfortable and pretty. The service was overall very good. Location was central and attractions were very easy to get to from the hotel. Bin men came every morning which was a little loud but didn’t take away from the overall experience.
Stayed 3 nights in Nov 2022

8/10 Good

Sue, Annandale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!! Great local restaurants near by. Close to metro, Eiffel tower, Arc de Triomphe, Champs Elysees.
Stayed 3 nights in Nov 2022

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful warm place
Response from Team Pastel on 2 Nov,2022
Dear Mrs. Mikulasik, We thank you for your lovely comment! It was a pleasure to welcome you in Paris. Best regards.

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Taste of Paris!
The room, hotel and service were impeccable! The only slight complaint was we had requested twin beds (I was travelling with my daughter) but the bed was a double bed. We managed, but would have been more comfortable with the twin beds. Location was convenient to the Eiffel tower and easy to get a Bolt car, which was inexpensive to take us anywhere we wanted to go. The desk agent was super helpful whatever we needed and so nice!
Hotel
Street view from hotel window
Stayed 2 nights in Oct 2022
Response from Team Pastel on 27 Oct,2022
Dear Mrs. Lewis,Thank you very much for the lovely comment ! It was a pleasure welcoming you and your daughter in Paris. We are deeply sorry about the impossibility to fulfill your request for twin beds. In the event you choose to visit us again we will do our best to accomodate you in our best rooms. Best regards.