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Reviews of Le Rayz Vendôme

4 out of 5
Le Rayz Vendôme
9 rue Daunou, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 258 out of 433 reviews" "
Rating 8 - Good. 114 out of 433 reviews" "
Rating 6 - Okay. 28 out of 433 reviews" "
Rating 4 - Poor. 17 out of 433 reviews" "
Rating 2 - Terrible. 16 out of 433 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Monica

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The lovely room and bathroom were unfortunately spoilt by the heavily cracked glass table, cracked basin and toilet roll holder hanging off the wall. Our first morning, whilst my husband was showering the bathroom flooded into the bedroom. Fortunately I was in the room, grabbed towels to stem the flow. Needed more towels, quickly dressed to go to reception for help (no phone in room), en route to lift found a towel cupboard. The shower cubicle was flushed with the bathroom floor therefore the water seeped beneath the shower door. Reception said they’d look at the problem but the only solution was to leave us with a stack of towels so each day we placed a towel defense by the shower door. If alone this wouldn’t have been possible. We did not receive an apology. Otherwise this would have been a delightful hotel. Great position. If the flooding problem is sorted we would recommend this hotel.
Stayed 4 nights in Apr 2024
Response from Rayz team on 19 Apr,2024
Dear Monica,Thank you for your feedback after your stay, and all the details, this will helps us to improve our services. We are sorry that your stay didn't live up to your expectations. We will make sure to sort out the details in the room.We look forward to welcome you Best regards,

8/10 Good

Nicky

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location and lovely, helpful staff. WiFi in the family suite only worked in the lounge which was suboptimal but aside from that we had a great stay
Stayed 2 nights in Apr 2024
Response from Rayz team on 18 Apr,2024
Dear Nicky,Thank you for this amazing feedback after your stay,We are happy you liked your stay with us,Hope to see you next time soon,Sincerely

2/10 Terrible

Olivia

Stayed 1 night in Mar 2024

2/10 Terrible

Musetta

Stayed 1 night in Mar 2024
Response from Rayz team on 18 Apr,2024
Dear Musetta,Thank you for you feedback after your stay,Unfortunately we are really sorry that your stay didn't live up to your expectationsI hope you receive the refund we sent you.Hope to see you next time,Best regards

2/10 Terrible

Olivia

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
My room was facing the outside terrace. I felt insane. The bathroom wall had a ripped. The room is extremely small. I heard noises outside and didn’t sleep well at all. I asked to change rooms and they said the hotel was all full.
Response from Rayz team on 18 Apr,2024
Dear Olivia,Thank you for you feedback after your stay,Unfortunately we are really sorry that the room you booked didn't suits you. I hope you receive the refund we sent you.Hope to see you next time,Best regards

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!!!!
Stayed 1 night in Mar 2024
Response from Rayz team on 9 Mar,2024
Cher Nicole,Nous vous remercions beaucoup pour cette excellente note,Nous sommes ravi que vous ayez passé un très bon séjour parmi nous,En espérant pouvoir vous accueillir prochainement à nouveau,

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness
Delightful
This hotel is just wonderful. Very clean, quiet, modern and 'bougie". There is also the most adorable kitty-cat to welcome you! They were very kind, helpful, spoke wonderful English, and helped us with our bags both arriving and departing. We did order the Continental breakfast and while a fun treat, and on cute trays delivered each morning, it was a bit overpriced we felt and there wasn't the ability to mix the items.
Stayed 2 nights in Jan 2024
Response from Rayz team on 20 Jan,2024
Dear Donna,We would like to thank you for your lovely comment and all Rayz team is very happy to know that your stay passed weel.We are sorry the breakfast was not up to your expectation and we are trying to improve it to meet our customers' expectations as closely as possible, so thank you for this feedback.We hope to see you next time soon and Cognac (the cat) will be very happy too !Sincerely

10/10 Excellent

marcello m

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, always willing to help. Great location, sophisticated and close to the Opera and Place Concorde
Stayed 3 nights in Jan 2024
Response from Rayz team on 17 Jan,2024
Dear Marcello,Thank you for your kind comment. We are happy that you like our location. All the staff hope to see you next time.See you soon.

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, room comfort
Great location, attention and cleanliness. This was a family trip and we enjoyed our stay very much! The sofa bed is a little tight for two people but our daughters managed. We will definitely be back when in Paris! Thank you!
Stayed 8 nights in Dec 2023
Response from Rayz team on 11 Jan,2024
Dear Veronica,Thank you very much for this amazing note and comment. We are really happy to know that you spend good times with your family at The Rayz.We enjoyed to welcome you back soon in your next trip to Paris.Kind regards,

8/10 Good

Saira

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location was amazing. About 10 minute walk to The Louve museum. The airport bus stops in Opera and around 6 mins to this hotel. The down side, area was regenerating so lots of building work. The hand wash was empty upon arrival, the toilet basin wasn’t cleaned to high standards. It was brown! The room was good size for 3 people.
Stayed 2 nights in Dec 2023
Response from Rayz team on 11 Jan,2024
Dear Saira,Thank you for your feedback after your stay.We are glad to know that you like our location close to the transports stations.We are sorry that Paris is under construction, that your hand wash was empty upon arrival and the toilet basin wasn't cleaned to high standards we normally pay a very important attention to this.We look forward to welcome you back,Best regards,

10/10 Excellent

Eric

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Rayz Team on 30 Dec,2023
Dear Eric,We're so glad to receive your positive feedback after your stay in Rayz Vendome. Your satisfaction really brings us more motivation and makes our day. We thank you very much and wish you happy new year,

10/10 Excellent

Elizabeth, OAKLAND

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot! Love the hotel kitty, enjoyed coming home to him at the end of the day. The area is very nice, clean, pretty quiet and close to the metro. The balcony was nice but doesn't have a view. Staff was helpful and very attentive prior to my stay.
Stayed 3 nights in Dec 2023
Response from Rayz team on 26 Dec,2023
Dear Elizabeth,Thank you for your amazing feedback ! We are always pleased to hear that our customers have had a good stay. Hope to see you soon,Kind regards

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, room comfort
Great place to stay in Paris
Had a lovely time at Rayz, the beds were comfortable, the room was large. Loved the location- accessible to metro/bus or walking distance to a lot of the things I wanted to see/do. The hotel staff was friendly and communicative. Sent me emails to help coordinate airport transfer ahead of my departure. Would definitely recommend staying here to anyone considering this location.
Stayed 3 nights in Nov 2023
Response from Rayz team on 26 Dec,2023
Dear Laura,Thank you very much for your lovely comment and note !!We are really happy that you like your stay at Rayz.Hope to see you next time soon,Sincerely,

6/10 Okay

Pedro

Travelled with family
Liked: Cleanliness, amenities
The Room is awesome and clean the staff are awesome , but you can not sleep after 8 AM because construction nearby The other thing is that this property is inside so no facing the street no any city view and they do not tell you They does not have any washing machine like they say .
Stayed 8 nights in Nov 2023
Response from Rayz team on 26 Dec,2023
Dear Pedro,We would like to thank you for your feedback this helps us continualy to improve our hotel service.We are glad that you find our room and the staff awesome !! We would like to apologize for the construction, in fact, Paris is always under construction.We don't have any particular view from our rooms, which is why we don't indicate anything to the customer.Regarding the washing machine, we don't have washing machine in the hotel but we work with an external laundry service.We look forward to seeing you soon,Best regards,

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, always available to support and help you with anything such as extra towels, shampoo, change in breakfast menu at the last minute. Staff was very courteous, attentive, extremely nice, gave us tips where to go eat etc. I am extremely happy we stayed at the Rayz-Vendome. I absolutely recommend it and will certainly stay there the next time we visit Paris.
Stayed 8 nights in Nov 2023
Response from Rayz Team on 25 Dec,2023
Dear Pablo,We're so delighted to receive yoru detailed and warm comment. All the team is happy that we're able to hlep you with what you need. We're impatient to see you next time ! Wish you nice holidays,

10/10 Excellent

Sachiyo

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Easy access from CDG by bus. Font staff and cleaning staff were very nice and polite. Clean and comfortable room comes with mini kitchen. Good sized closet was a good plus. I will stay here again when I come to Paris for sure.
Stayed 4 nights in Nov 2023
Response from Rayz team on 18 Nov,2023
Dear Sachiyo,All the Rayz team would like to thank you very much for your kind comment. It will be a pleasure for us to welcome you again,Sincerely

8/10 Good

Nghiep Giang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location for shopping near Place Vendôme and Galeries Lafayette. A lot of public transportation and very walkable around the area.
Stayed 1 night in Nov 2023
Response from Rayz team on 7 Nov,2023
Dear Nghiep, Thanks for your detailed comment after your stay in Rayz Vendome. We're glad to know that you appreciate our location and well profited. We hope that you've enjoyed this stay and your shopping in the center mall. Hope you have a nice day,

4/10 Poor

Bo Ra

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Rayz team on 4 Nov,2023
Dear Guest,Thank you for your feedback.We are sorry that your stay didn't live up to your expectations, but we'd like to know why. Hope to see you again next time.Rayz team

8/10 Good

Blanca

Travelled with family
Liked: Cleanliness, room comfort
El apartamento amplio, limpio y la ubicación excelente. Teníamos la reservación para 4 mujeres, llegamos un lunes a las 3:00 am, nosotras nos sabíamos que compartían la entrada con una discoteca. Nos sentimos inseguras, porque la foto que tienen del hotel no coincide con la entrada. Pero el taxista consultó al personal de seguridad que había de la discoteca y ellos nos confirmaron que era la misma entrada. El apartamento y la ubicación excelentes.
Stayed 5 nights in Oct 2023
Response from Rayz team on 30 Oct,2023
Dear Blanca,We thank you for your feedback after your stay in Rayz Vendônme. We're glad to know that you appreaciate our apartment and sorry that you didn't feel safe with the night club. In fact we close normally the door of hotel after midnight and the clients of night club won't and can't come in hotel, as they don't have the pass. We'll think about this problem and ensure the security for our clients. Hope you have a nice day,

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Sep 2023
Response from Rayz team on 10 Oct,2023
Dear Nancy,We would like to thank you for sharing your good experience in our hotel and to read that everything was excellent. It is a pleasure for us to see that you enjoyed your saty.We hope you have a nice day and welcome you soon again.Sincerely,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Rayz team on 10 Oct,2023
Dear Guest,We would like to thank you for sharing your good experience in our hotel.It is always a pleasure for us to see that you enjoyed our hotel.We hope to welcome you on your next stay in Paris.Kind regards,

10/10 Excellent

izzat

Stayed 2 nights in Sep 2023
Response from Rayz team on 10 Oct,2023
Dear Izzat,We would like to thank you to share this kind note after your stay at Rayz.We always are happy to see that guest likes our hotel, we hope you welcome you again soon, Sicerely

10/10 Excellent

Magda, staten island

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
this is a modern, very tastefully made small hotel with every comfort you might wish for when in Paris. unlike small walk ups in old buildings with no AC this place gives the tourists the accommodations where you can feel like you are in a comfy studio apartment. it was 3 of us and we did not feel cramped in a small room with no place to put our belongings. we included breakfast in our stay and those fresh baguettes and croissants were to die for every morning fresh and warm! it’s not a 5 star plaza but if you want something clean, somewhat spacious and in the center this is the hotel for you. and don’t forget the staff that is helpful, polite and happy to see you. amazing cleaning staff. can’t be happier with our stay…
Stayed 3 nights in Sep 2023
Response from Rayz team on 10 Oct,2023
Dear Magda,We would like to thank you for sharing your kind experience. All the team is glad that our service satisfied you. That's our motivation to continue providing service with good quality. We are happy to know that you have all the comfort you need, that you like the cleaning, the breakfast and the staff.We hope welcoming you again soon for your next stay in Paris.Best regards,

8/10 Good

David, Sammamish

Stayed 4 nights in Aug 2023
Response from Rayz team on 10 Oct,2023
Dear David,We woul like to thank you for your kind note after your stay in Rayz. We hope you have a nice day, and it will be with a great pleasure to welcome you for your next stay.

10/10 Excellent

MYRNA LETICIA GARCIA, BULVERDE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was amazing and clean. Plenty of room for three of us. The bathroom was incredible! Everything was great. We loved it.
Response from Rayz Team on 24 Aug,2023
Dear Myrna,We thank you a lot for sharing your experience after your stay. It's glad to have your endorsement for the quality of our room. Hope you have a nice day,

8/10 Good

Margarita Berchelmann, monterrey

Liked: Cleanliness, property conditions & facilities
Good service
Stayed 1 night in Aug 2023
Response from Rayz team on 24 Aug,2023
Dear Margarita,We're delighted to receive your kind comment after your stay. We'll continue to give good service. Hope you have a nice day,

10/10 Excellent

Olasimbo

Stayed 4 nights in Jun 2023
Response from Rayz team on 6 Jul,2023
Dear Olasimbo,It's with great pleasure to receive your kind note after your stay in Rayz. Thank you very muchHope you have a nice day,

10/10 Excellent

Seung-yun

Liked: Cleanliness, amenities, property conditions & facilities
The service is excellent and the staff was very friendly. Located in the great area for shopping and dining. Within walking distance for many attractions, such as Louvre museum and Seine river.
Stayed 4 nights in Jun 2023
Response from Rayz team on 6 Jul,2023
Dear Seung-yun,We're so delighted to know that you aprpeciated our location. All the team is glad that our service satisfied you. That's our motivation to continue providing service with good quality.Hope you have a nice day and see you next time,

10/10 Excellent

George D.

Stayed 1 night in Jun 2023
Response from L'équipe Rayz on 24 Aug,2023
Bonjour George,Nous vous remercions de nouveau pour votre retour positif. En vous souhaitant une belle journée,

10/10 Excellent

George D.

Stayed 1 night in Jun 2023
Response from L'équipe Rayz on 24 Aug,2023
Bonjour George,Nous vous remercions pour votre retour positif. En vous souhaitant une belle journée,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Great location and staff, but room for improvement
Pros: Hotel was well-situated and the staff was extremely friendly. We had a good sized room and the pastries for breakfast were delicious! Cons: Sofa bed was not comfortable. Plus, the water from the shower would leak out into the bedroom area.
Stayed 3 nights in Apr 2023
Response from Rayz team on 28 May,2023
Dear client,We thank you very much for sharing your opinion after your stay in Rayz Vendome. All the team are glad to know that you appreciate our location and our staffs. We've noted the points that we can improuve, we'll think about them and try our best to give our clients better service.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Helpful, professional and polite staff. Spacious room with comfy bed and a well-equipped kitchen. Great location near Opera. Quiet at night. There's a club next door but it wasn't too noisy and we didn't have a problem sleeping. Overall, I recommend this place to anyone travelling to Paris for leisure.
Stayed 3 nights in Mar 2023
Response from Rayz Team on 31 Mar,2023
Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed the stay, as well as the neighborhood. Our hotel aims to provide a truly unique experience, and we work hard to exceed your expectations. We are looking forward to welcoming you back to our hotel !

10/10 Excellent

Gennea

Travelled with family
Liked: Cleanliness, room comfort
Always a pleasure, will be back next time.
This was our second stay at Rayz Vendome. The first was when I was pregnant and we returned now that my son is 6yo for his first visit to Paris. It was just as good this time as it was back in 2016. The location is ideal for those that like to do luxury shopping, the rooms are spacious and clean (comparatively to other hotels we've stayed in Paris), and the breakfast is excellent. I look forward to staying here again on our next trip.
Stayed 3 nights in Feb 2023
Response from Team Rayz on 22 Feb,2023
Dear Gennea,We are delighted to read your feedback. It's truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back to the hotel.Kind regards,

10/10 Excellent

Olabisi

Liked: Cleanliness, amenities, property conditions & facilities
Don’t hesitate, book it. This property is great, well maintained & in a great neighborhood. There are several luxury brand stores within a few steps from the hotel. Staff was great too
Response from Rayz team on 21 Dec,2022
Dear Olabisi,We thank you for your review, we are happy to hear that you had a great stay with us. We are looking forward to welcoming you again in Paris.Best regards,

10/10 Excellent

Marwa

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022
Response from Team Rayz on 27 Nov,2022
Dear Marwa, Thank you very much for your feedback. It was a real pleasure to have you with us. We hope to welcoming you at your next stop in Paris. Kind regards

8/10 Good

Christy

Travelled with family
Liked: Amenities
Likes: great apartment setting for my sisters and I. Nice to have a kitchen/living/balcony to hang around, without having to crowd into someone's room. Great location - 5-10 minutes walk to all the shopping. Local markets on every corner for all your snacking and drinking needs. Front desk is very responsive and accommodating. Dislikes: carpet needs to be cleaned - very strong odor once you get in the door of the apartment. Motion-activated lights in the hallway are not sensitive enough - pitch black when the elevator doors open, and you have to be standing within the hallway before they turn on - unsafe feeling.
Stayed 3 nights in Oct 2022
Response from Rayz team on 31 Oct,2022
Dear Christy,Thank you for your feedback, we appreciate every comment, it helps us to improve our service. We take good note of the comment and we hope to welcoming you soon again in Paris.Kind regards

6/10 Okay

Jay

Stayed 3 nights in Sep 2022

10/10 Excellent

Steve

Stayed 5 nights in Sep 2022
Response from Front desk on 19 Sept,2022
Dear Steve,Thank you for your feedback.We are looking forward to welcoming you back at the Rayz.Rayz Team

10/10 Excellent

STEVEN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cute boutique hotel with great service. Rooms were clean and spacious with an awesome shower. Cognac the cat was sweet. So much nicer than a large chain hotel. And Ronald at the desk was super helpful. So glad I booked this hotel.
Stayed 6 nights in Aug 2022
Response from RAYZ TEAM on 13 Oct,2022
Dear Steven,Thank you for your feeback, we are happy to hear that you spent a great time with us.We are looking forward to welcoming you back in Paris!Kind regards,

6/10 Okay

Karan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Really modern and clean rooms and friendly staff. Loved the Clarins products - never smelled better. The hotel has very limited amenities for the price. Location is great but lots of construction nearby that starts on the earlier side.
Stayed 2 nights in Aug 2022
Response from Rayz Team on 7 Sept,2022
Dear Karan,Thank you for your feedback, we appreciate each review and we are happy that you enjoyed your stay with us.Kind regards,Rayz Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022
Response from Rayz team on 7 Sept,2022
Dear guest,Thank you for your feedback, we hare happy that you enjoyed your stay.Kind regards,

10/10 Excellent

Eliav

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2022
Response from Rayz Team on 16 Jul,2022
Dear Eliav, Thank you for your feedback, we are pleased to hear that you spent a great stay with us. Kind regard,

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness
Very spacious
Stayed 2 nights in Jun 2022
Response from Rayz Team on 16 Jul,2022
Dear Amy, Thank you for your feedback, we are pleased to hear that you spent a great stay with us. Kind regard,

10/10 Excellent

Kasidet

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022
Response from Team Rayz on 13 Jan,2022
Good day, Thank you for your feedback, we hope te welcome you soon again. Best regards

10/10 Excellent

Yin Fei

Liked: Cleanliness, room comfort
Nice location with reasonable price
Good service, nice and clean room
Stayed 1 night in Dec 2021
Response from Team Rayz on 20 Dec,2021
Than you for your comment. We hope seeing you again! Have a nice day

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amazing location and very nice staff
Stayed 8 nights in Aug 2021
Response from Team Rayz on 27 Aug,2021
Thank you for your comment, It was a pleasure to welcome you in Paris. Have a nice Day Ronan

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Best location I have stayed in Paris. Suites are as advertised, comfortable and clean.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Good location, friendly, helpful staff Noisy because of night club next door and construction work going on till wee hours even on week end!
Stayed 4 nights in Jan 2020
Response from Team Rayz on 8 Feb,2020
Hi, Thank you very much for you feedback. The remarks of our customers are always very appreciable and we take every day to improve our services. We are sorry for the inconvenience caused by the construction work. In fact we are putting in a new high-performance air conditioning system for this summer! Looking forward to have you with us at your next stop in Paris.

10/10 Excellent

Annaleena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm place with private garden in central Paris
Perfect location, yet calm, and the private courtyard is a great bonus!
Stayed 3 nights in Jan 2020
Response from Team Rayz on 8 Feb,2020
Hi Annaleena, Thank you very much for you feedback. It was a real pleasure to have you with us. Looking forward to have you with us at your next stop in Paris. Kind regards

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smellled like cigartes and found cigaret buds in the toilet. There was an after hour nightclub attached to the hotel and drunk loud people woke my kids up at night
Stayed 4 nights in Dec 2019
Response from Team Rayz on 4 Jan,2020
Dear, Thank you very much for you feedback. The remarks of our customers are always very appreciable and we take every day to improve our services. We are very sorry to hear that your stay did not meet your expectations. You should have told us during your stay. We hope you’ll give us another chance to welcome you soon on your next visit to Paris, Kind regards