Front of property

Reviews of Montfleuri Hotel

4 out of 5
Montfleuri Hotel
21, avenue de la Grande Armée, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 289 out of 593 reviews" "
Rating 8 - Good. 214 out of 593 reviews" "
Rating 6 - Okay. 61 out of 593 reviews" "
Rating 4 - Poor. 18 out of 593 reviews" "
Rating 2 - Terrible. 11 out of 593 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Malgorzata

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed staying there. The team at front desk very helpful. Special thanks to Amir and Sebastian!! Beautiful view from 5th floor balcony! .
Stayed 5 nights in Apr 2024
Response from Guest relationship on 27 Apr,2024
Dear Malgorzata,Thank you for such a positive review.It is truly rewarding to hear that our front desk team, especially Amir and Sebastian, provided helpful service during your stay. We aim to deliver the utmost care and attention to all our guests.While we are pleased that the view from your 5th-floor balcony was a highlight, we also take note of your ratings on room cleanliness and hotel condition. Rest assured, we maintain high standards for the upkeep of our hotel and the comfort of our rooms. Your feedback is valuable as it helps us ensure that we continue to meet the expectations of our guests.We are delighted that the overall service met with your approval and that the amenities in your room contributed to a pleasant stay. Our commitment to providing a memorable experience is unwavering, and we are glad to have met that mark with you.It would be our pleasure to have you return on another occasion. Very best wishes,Guest relationship

10/10 Excellent

Fatmir

Stayed 8 nights in Mar 2024
Response from Guest relationship on 3 May,2024
Dear Fatmir,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Guest relationship

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest relationship on 9 Apr,2024
Chère Julie,Merci d'avoir partagé l'expérience positive de votre séjour chez nous.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Au plaisir de vous revoir à nouveau très bientôt,Guest relationship

8/10 Good

Zachary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice for a boutique hotel! Staff was friendly!
Stayed 2 nights in Mar 2024
Response from Guest relationship on 19 Mar,2024
Dear Zachary,Thank you for positively reviewing your time at our hotel.We are pleased to know that you had a pleasant stay, our team works hard to ensure that every guest has the very best experience and your positive feedback inspires us to continue with our efforts.We look forward to seeing you again.Best regards,Guest relationship

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest relationship on 19 Mar,2024
Dear Tim,Thank you so much for your positive feedback following your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We would love to welcome you back on many more occasions. Best wishes,Guest relationship

10/10 Excellent

Luz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great service.
Stayed 6 nights in Mar 2024
Response from Guest relationship on 15 Mar,2024
Dear Luz,Thank you for this positive review.We're thrilled to hear that you appreciated the cleanliness of your room and the overall condition of our hotel. It's wonderful to know that our service met your expectations and that the amenities provided in your room contributed to a comfortable stay. Our team works diligently to ensure the highest standards of cleanliness and guest satisfaction, and your recognition of these efforts is much appreciated.It would be a pleasure to welcome you back. Best wishes,Guest relationship

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hôtel was clean and modern. Staff were very helpful. Overall very good and we had a lovely weekend stay.
Stayed 3 nights in Mar 2024
Response from Guest relationship on 15 Mar,2024
Dear Julia,Thank you for sharing your review.We're delighted to hear that you found our hotel's location advantageous for exploring the splendors of Paris, and it's wonderful to know that our cleanliness and modern amenities met your expectations. Your kind words about our helpful staff are greatly appreciated and underscore our commitment to providing exceptional service. We're glad that these aspects contributed positively to your lovely weekend stay.We look forward to welcoming you back.Kind regards,Guest relationship

10/10 Excellent

GABRIEL, Smyrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 6 nights in Mar 2024
Response from Guest relationship on 12 Mar,2024
Dear Gabriel,Thank you for taking the time to share your opinion with us.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,Guest relationship

10/10 Excellent

Iain

Travelled with family
Perfect location, 1 minute walk from Arc, 15 minute walk from Trocadero
Stayed 3 nights in Feb 2024
Response from Guest relationship on 15 Feb,2024
Dear Iain,Thank you for this great review.We truly appreciate you choosing to stay with us. It is a pleasure to know that our convenient location met your needs and expectations.We look forward to welcoming you again soon, Best regards,Guest relationship

10/10 Excellent

Arturo Jesús Aceves

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jan 2024
Response from Guest relationship on 23 Jan,2024
Dear Arturo Jesús,Thank you for your kind feedback.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to have the pleasure of welcoming you back. With kind regards,Guest relationship

8/10 Good

Alisya

Stayed 6 nights in Jan 2024
Response from Guest relationship on 17 Jan,2024
Dear Alisya,Thank you for taking the time to let us know your opinion of your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,Guest relationship

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional team working hard to deliver an amazing experience. Thank you
Stayed 3 nights in Jan 2024
Response from Guest relationship on 10 Jan,2024
Dear Guest,Thank you for reviewing your recent stay at our hotel.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We all look forward to the pleasure of welcoming you again.Kindest regards,Guest relationship

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Guest relationship on 10 Jan,2024
Dear Raul,Thank you for your positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.The entire team look forward to welcoming you back for a future visit.Kind regards,Guest relationship

10/10 Excellent

Dana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! Best location and beautiful bathrooms!
Stayed 1 night in Dec 2023
Response from Guest relationship on 10 Jan,2024
Dear Dana,Thank you for taking the time to leave your review.We are delighted to hear that you appreciated our prime location and the beautiful bathrooms in our establishment. It's our pleasure to provide a comfortable and clean environment, and we're glad that these aspects contributed positively to your stay. Our team is committed to delivering the best service possible, and your satisfaction is a wonderful testament to their efforts.We look forward to welcoming you back on a future occasion.Best regards,Guest relationship

10/10 Excellent

Mikele

Stayed 2 nights in Dec 2023
Response from Guest relationship on 26 Jan,2024
Merci Mikele de nous communiquer votre appréciation favorable.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions ravis de vous recevoir une nouvelle fois très prochainement. Bien à vous,Guest relationship

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at Montfleuri Hotel. Loved the location- down the road from Arc de Triumph and even able to stroll down to Trocadero. Staff were welcoming and accomodating with each interaction. Rooms well kept and refreshed daily. Merci beaucoup for your hospitality and service!
Response from Guest relationship on 9 Feb,2024
Dear Mark,Thank you for your kind feedback.We're thrilled to hear that our central location, just a short walk from the iconic Arc de Triomphe, enhanced the enjoyment of your Parisian adventure. It's wonderful that our team's warm welcome and attentiveness made a lasting impression on you. Our commitment to maintaining a high standard of cleanliness is echoed in your appreciation for our well-kept rooms, refreshed daily for our guests' comfort.We look forward to seeing you again in the future.Best wishes,Guest relationship

4/10 Poor

Ami

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest relationship on 4 Jan,2024
Dear Ami,Thank you for your feedback,We are very sorry that you felt our high standards were not met and regret you did not inform our team members at the time so we could have taken action.We hope to see you in the future. Kind regards,Guest relationship

6/10 Okay

ATSUSHI

Stayed 1 night in Dec 2023
Response from Guest relationship on 4 Jan,2024
Dear Atsushi, Thank you for taking the time to share such a valuable review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.It would be a pleasure to have you return on another occasion. Best regards,Guest relationship

8/10 Good

Siu Kuen

Stayed 3 nights in Dec 2023
Response from Guest relationship on 21 Dec,2023
Dear Siu, Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again. Best regards,Guest relationship

8/10 Good

Holly

Travelled with family and small children
Liked: Cleanliness, staff & service
Spent 3 nights here with our children. Good size room (family room). Enjoyed having robes, slippers and a heated towel rail in the bathroom. The hotel was well located with supermarkets and a bakery nearby. It is just a short stroll from the Arc de Triomphe and the metro. I would happily stay here again.
Stayed 3 nights in Dec 2023
Response from Guest relationship on 19 Dec,2023
Dear Holly, Thank you for taking the time to share your review with us.We're thrilled to hear that the size of our family room met your needs and that the added touches of robes, slippers, and a heated towel rail in the bathroom contributed to a more comfortable stay. It's also wonderful to know our location was convenient for your family, with easy access to local amenities and proximity to the Arc de Triomphe and metro. We regret if any aspect of our hotel did not meet your expectations, but please rest assured we are committed to maintaining and improving our facility to ensure satisfaction for all our guests. Your feedback is invaluable to us.We would be glad to have you return for another memorable stay.Best wishes,Guest relationship

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay here, it was a great location and service was nice.
Stayed 2 nights in Dec 2023
Response from Guest relationship on 15 Dec,2023
Dear Karen,Thank you for taking the time to review your stay.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.It would be a pleasure to welcome you again. Best regards,Guest relationship

10/10 Excellent

Liliana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing with a Metro nearby. I booked the family room and it was comfortable for 4 people. I guess one of the minor things I can complain about is that, for a 6 night stay, we only had water in the room when we arrived (Option to purchase, but surprising for an upscale hotel)
Stayed 3 nights in Dec 2023
Response from Guest relationship on 15 Dec,2023
Dear Liliana, Thank you for taking the time to share your review.We're delighted to hear that the location of our hotel provided you with convenient access to the Metro and that your family found comfort in our family room designed to accommodate four people. Our aim is to offer a memorable stay, and it's gratifying to know we succeeded in that regard. We are sorry to hear that the provision of complimentary water did not meet your expectations. While we do offer a minibar with a selection of beverages for purchase, we understand that complimentary refreshments add value to the experience, and we will take your feedback into consideration.We very much look forward to welcoming you again. Kind regards,Guest relationship

2/10 Terrible

reana

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
the staff in this hotel were horrible. not willing to help when asked for recommendations regarding restaurants or tours. hotel was situated near shopping area so location was wonderful. the staff made our stay there very forgettable. they need to train their staff because this has been the worst experience when it comes to hotel staff.
Stayed 4 nights in Dec 2023
Response from Guest relationship on 15 Dec,2023
Dear Reana,Thank you for taking the time to share a review.It's delightful to hear that you found our location near the shopping areas to be wonderful. We are proud to be situated in a prime spot that our guests can enjoy. We are concerned, however, to hear your feedback regarding the service you received, as this does not reflect the high standard of hospitality we aim to provide. We regret that this was not your experience and we sincerely apologize for any inconvenience you faced. Rest assured, the necessary measure have been taken to ensure this situation is not repeated.We hope to have the opportunity to welcome you back and provide you with the excellent service that is our hallmark. Warm regards.Guest relationship

10/10 Excellent

Margaret Wei, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel friendly staffs and great location
Stayed 9 nights in Nov 2023
Response from Guest relationship on 21 Nov,2023
Dear Margaret Wei,Thank you for sharing this review.We're delighted to hear that our staff's friendliness and our hotel's prime location contributed positively to your stay. It's wonderful to know that the cleanliness of our rooms and the overall condition of our hotel met your expectations, ensuring a comfortable and enjoyable visit. We continually strive to provide exceptional service and a welcoming atmosphere for all our guests.We all look forward to welcoming you back in the future.Kind regards,Guest relationship

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was near two metro stops which allowed easy access to what we wanted to see while in Paris. Staff was excellent, always helpful.
Stayed 8 nights in Nov 2023
Response from Guest relationship on 21 Nov,2023
Dear Carolyn,Thanks for this kind review.We're delighted to hear that our convenient location provided easy access to the metro and the sights you wished to visit in Paris. It's also wonderful to know that our team's excellent service contributed positively to your stay.It would be a pleasure to welcome you again. Best regards,Guest relationship

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a quick visit to Paris! Would stay again!
Stayed 2 nights in Oct 2023
Response from guest relationship on 31 Oct,2023
Dear Stacey,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,guest relationship

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean room.
Great location, just few minutes walk to reach some locations like metro M1 (3-4 minutes), Arc de Triomphe (5 minutes), Av. des Champs-Élysées & RER line (7-8 minutes). Clean & cozy room.
Stayed 4 nights in Oct 2023
Response from guest relationship on 27 Oct,2023
Dear Guest,Thank you for taking the time to review your stay.We are delighted to hear that you appreciated our prime location near the Arc de Triomphe, Champs-Elysees, and convenient access to public transportation. It's great to know that you found your room clean and cozy, as we strive to provide a comfortable stay for all our guests.We all look forward to the pleasure of welcoming you again.Kindest regards,guest relationship

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and enjoyable for myself and my girls for our European trip!! We bank you for starting it off right!!
Stayed 3 nights in Oct 2023
Response from Guest relationship on 24 Oct,2023
Dear Mandy,Thank you for sharing your opinion of your stay with us.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on a future visit.Kind regards,Guest relationship

8/10 Good

Polo Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
The property was located in a wonderful area and was close to public transportation making it easy to get around Paris and back. the front desk staff where all friendly and made the stay enjoyable. the room had the best view with a little balcony on the top floor to view the Arc de Triomphe.
Stayed 5 nights in Oct 2023
Response from Guest relationship on 18 Oct,2023
Dear Polo,Thank you for this positive feedback.It is wonderful to hear that you found our location was ideal and that you had an enjoyable stay. Our team sincerely appreciates your kind words, these encourage us to continue to provide outstanding service.We look forward to a return visit from you in the future.Best wishes,Guest relationship

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Easy to move around.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from guest relationship on 26 Sept,2023
Dear Guest,We really appreciate your positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on your next visit.Best wishes,guest relationship

10/10 Excellent

Jennifer, Ancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from guest relationship on 26 Sept,2023
Dear Jennifer,Thank you for sharing your review.We are pleased that we were able to meet your expectations.We look forward to welcoming you again. Best regards,guest relationship

10/10 Excellent

Ruby Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the arch and public transportation
Stayed 1 night in Sep 2023
Response from Guest relationship on 14 Sept,2023
Dear Anne,Thank you for this kind review about your recent visit.We are delighted to hear that you appreciated our prime location near the Arc de Triomphe and the convenience of nearby public transportation. Our goal is to provide our guests with easy access to the best of Paris, and we are glad that we could meet your expectations in this regard.It would be a pleasure to welcome you back. Best wishes,Guest relationship

10/10 Excellent

SYED

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb with a view of the Arc De Triomphe from the balcony and a 25 min walk to the Eifel Tower. There’s an underground parking lot just behind the hotel.
Stayed 1 night in Sep 2023
Response from guest relationship on 9 Sept,2023
Dear Guest,Thank you for letting us know that you enjoyed your stay.We are delighted to hear that you enjoyed our prime location with a view of the Arc De Triomphe and the proximity to the Eiffel Tower. It's great to know that you found the underground parking lot convenient as well.We appreciate your positive feedback on the room cleanliness, hotel condition, service, and room amenities. Our team works hard to ensure that our guests have a comfortable and enjoyable stay.We look forward to seeing you again in the future. Best wishes,guest relationship

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean condition, friendly and responsive stuff.
Stayed 1 night in Aug 2023
Response from guest relationship on 9 Sept,2023
Dear Victor,Please accept our sincere thanks for this kind feedback.Our dedicated team strives to ensure the utmost comfort and satisfaction of our every guest, so it is very rewarding to read that you had a memorable experience and appreciated not only our strategic location but our high standards as well.The entire team look forward to welcoming you back for a future visit.Kind regards,guest relationship

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2023
Response from guest relationship on 5 Sept,2023
Dear Jonathan, Thank you for your review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on future occasions. Best wishes,guest relationship

10/10 Excellent

Lety

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, convenient, good aerea
Stayed 2 nights in Aug 2023
Response from Guest relationship on 6 Sept,2023
Dear Guest,We really appreciate your positive review.We are delighted to hear that you found our location convenient and enjoyed the area surrounding the hotel. Our prime location near the Arc de Triomphe and Champs Elysees is indeed one of our greatest assets, and we are glad it contributed to your positive experience.It is wonderful to know that you were satisfied with the cleanliness of your room, the condition of the hotel, and the service provided by our staff. Our team takes great pride in maintaining a high standard of cleanliness and providing exceptional service to our guests.We look forward to welcoming you again. Best wishes,Guest relationship

10/10 Excellent

Hiralal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 1 night in Aug 2023
Response from guest relationship on 6 Sept,2023
Dear Guest,We really appreciate your positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back. Kind regards,guest relationship

8/10 Good

Mike John, Woodbridge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, rooms quiet while windows are closed. We did not have the breakfast, so no comment. Friendly, helpful staff. Could not hear neighboring guests.
Stayed 6 nights in Aug 2023
Response from Guest Relationship on 27 Aug,2023
Dear Mike,Thank you very much for this kind review.We are delighted to hear that you appreciated our prime location near the Arc de Triomphe and Champs Elysees. It's great to know that you found our rooms quiet and comfortable, and that our friendly and helpful staff made a positive impact on your stay.We understand that you did not have the opportunity to try our breakfast, but we hope you will consider it during your next visit. Our generous continental buffet offers a wide variety of options, including fresh pastries, cheeses, fruits, and hot drinks. We also provide an express breakfast option for a lighter meal.We look forward to seeing you again soon.Best regards,Guest Relationship

4/10 Poor

Larry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good about this hotel is its location close to malls and restaurants, but having said that, we still took a cab for the most part. Calling a taxi through the hotel would cost ave of extra 4 euro on top of your meter, I suggest wait/get taxi for your self to avoid paying extra. We were allowed early checked-in, but we're welcomed by garbage, soiled linen, and cleaning cart in the hallway lol. Note that 2 people can't pass together, that's how limited the space is. We also have to go through series of maze to get to our room (401). Ads on expedia is misleasing too, states courtyard so we assumed it's a street view to arch de triomphe, unfortunately we we're wrong. Portable cooler was situated in our room, but we have to keep the window open for the exhaust. The carpet, chair are filty, smelly, gross. Lots of stains. The washroom is 5/5 star clean. Shower is decent enough. Tv all Italian language. Overall the staff were somewhat nice, language barrier is significant. I find this hotel pricey for it's current condition, the only selling point is its location. Overall, I feel 50/50 on recommending this place. Smells cigarette. You can hear crying babys, foot steps, and sort of random noises in other rooms. To add more, our window cannot be close, if someone can do a mission impossible thing, they can cross to our room through outside wall. I don't feel safe with our stuff when leaving our room.
Stayed 2 nights in Aug 2023
Response from FROM EXPEDIA on 31 Aug,2023
Dear Larry,Thank you for taking the time to share your experience at our hotel.We are glad to hear that you appreciated our prime location near malls and restaurants. Our hotel indeed offers easy access to various attractions and dining options in the city.We apologize for any inconvenience you encountered during your stay. Our hotel allows early check-ins when possible, and it seems that you arrived during the ongoing cleaning process, which explains the presence of cleaning carts and linens in the hallway. Regarding the room view, we would like to clarify that a courtyard view is different from a street view, as mentioned in our room descriptions. We are sorry if there was any confusion. We appreciate that you have raised the issue with the window and that our technical team was able to intervene. However, as you mention it is practically impossible to enter through the window located on the 4th floor in an interior courtyard so we can assure you there is no security issue.We appreciate your feedback on the cleanliness of the carpet and chair, and we have taken necessary measures with our housekeeping team to address the issue. We are pleased to know that you found the washroom to be clean and well-maintained.We understand that language barriers can sometimes be challenging, but our multilingual team is always ready to assist and make your stay as comfortable as possible. We also offer free Wi-Fi access throughout the hotel, which can be helpful for translation purposes.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards,FROM EXPEDIA

10/10 Excellent

Majid

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Location and breakfast excellent
Stayed 5 nights in Aug 2023
Response from Manager on 25 Aug,2023
Dear Majid,Thank you for your kind review of your recent stay at our hotel.We are delighted to hear that you enjoyed our prime location near the Arc de Triomphe and Champs Elysees, as well as our excellent breakfast offerings. Our team takes pride in providing a wide variety of fresh and delicious options to start your day right, and we are glad that it met your expectations.We all hope to welcome you back in the future.Best wishes,Guest Relationship

10/10 Excellent

NOELVIS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was excellent! We thank Rachel very profesional and kind with us, she was nice enough to find and save a luggage we left in the hotel, thank you again!!
Stayed 2 nights in Aug 2023
Response from Guest Relationship on 16 Aug,2023
Dear Elvis,Thank you for this high rating.We are pleased that you appreciated the high standards and quality service which we strive to uphold. This kind feedback will motivate the entire team to continue pursuing excellence in all that we do.We look forward to welcoming you back. Best wishes,Guest Relationship

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excelente experiencia
Excelente experiencia , buenas atenciones de servicio al cliente , buena ubicacion .
Stayed 5 nights in Aug 2023
Response from Guest Relationship on 16 Aug,2023
Estimado Carlos,Tenga por seguro que siempre nos agrada ofrecer la mejor atención a nuestros huéspedes, y nos complace que haya disfrutado de nuestras instalaciones y hospitalidad durante su estancia, destacando nuestra ubicación y el buen servicio recibido.A la espera de tener una nueva oportunidad de atenderle y prestarle nuevamente la mejor de nuestras atenciones, nos despedimos cordialmente,Guest Relationship

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Montfleuri was just what we needed - a comfortable place near the Arc de Triomphe and other sites we wanted to see on our last day in Paris. Hotel staff was especially accommodating when my son was sick as we were leaving. Definitely recommend.
Stayed 1 night in Jul 2023
Response from Guest Relationship on 25 Jul,2023
Dear Amy,Thank you for positively reviewing your stay.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We appreciate that you have highlighted our prime location.We look forward to welcoming you back on a future occasion.Best regards,Guest Relationship

10/10 Excellent

james

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place staff was very friendly and knowledgeable would stay again!
Stayed 3 nights in Jun 2023
Response from Guest Relationship on 29 Jun,2023
Dear James,Thank you for this positive review.We are pleased that you appreciated our new decor and your acknowledgement of the quality of service on behalf of our dedicated team is gratifying and encourages us to uphold our standards.We look forward to seeing you again. Best wishes,Guest Relationship

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!! Nice staff. Very quiet. A few minutes of walking to Charles De Gaulle metro station. Plenty of places to eat within walking distance. The Arc De Triomphe is staring you in the face as soon as you walk out of hotel. I would definitely stay here again
Stayed 3 nights in Jun 2023
Response from Guest Relationship on 29 Jun,2023
Dear Anthony,Thank you for positively reviewing your experience.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience, and we thank you for your many compliments. We are pleased to know that our location was convenient for you.We look forward to seeing you again on your next visit.Best wishes,Guest Relationship

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Guest Relationship on 20 Jun,2023
Dear Jeffrey,Thank you for your positive review, we appreciate it.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,Guest Relationship

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay in Paris
Had a split stay at the Montfleuri and paid for rooms of the same class in advance, but when we arrived for the second stay, we were given a room that was much smaller and we could hear the subway running under the hotel. Had to ask for air conditioning to be turned on in our second room. The hotel is very clean, and the staff was friendly and helpful. The location is fantastic and just between two stations on the number one Metro Line.
Stayed 3 nights in Jun 2023
Response from Guest Relationship on 13 Jun,2023
Dear Robert,We would like to thank you for this review about your experience in our hotel.We are pleased that you appreciated our convenient location. We are sorry to hear that you found your room to be smaller than you had expected; we offer rooms of various categories and would be more than happy to find the one best suited to your requirements on your next visit.We hope that you will return on another occasion.Kind regards,Guest Relationship

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Paris
I was satisfied with the room. It was comfortable and the staff was friendly.
Stayed 2 nights in Jun 2023
Response from Guest Relationship on 6 Jun,2023
Dear Robert,Thank you for this kind review.It's a great pleasure to receive your kind comments and we are delighted that you had a memorable experience with us. We appreciate your mention of the excellent service provided and that our high standards met with your approval. Our team is always prepared to go the extra mile to ensure the comfort of our guests.We look forward to welcoming you back. Best wishes,Guest Relationship

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent, we were a family of 4 and the room was spacious and comfortable. We had a prestige room with the most incredible view! The staff were so friendly and we will definitely be returning!
Stayed 2 nights in May 2023
Response from Guest Relationship on 1 Jun,2023
Dear Samantha,Thank you for this kind review about your recent visit.We are delighted to hear that you had a comfortable stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,Guest Relationship