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Reviews of The Peninsula Paris

5 out of 5
The Peninsula Paris
19 Avenue Kléber, Paris, Paris

Reviews

9.8

Exceptional

Rating 10 - Excellent. 251 out of 281 reviews" "
Rating 8 - Good. 21 out of 281 reviews" "
Rating 6 - Okay. 5 out of 281 reviews" "
Rating 4 - Poor. 1 out of 281 reviews" "
Rating 2 - Terrible. 3 out of 281 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent staff and service.
Stayed 3 nights in Apr 2024
Response from Vincent Pimont on 29 Apr,2024
Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed our property and the quality of our service provided by our dedicated staff. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

Abraham

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This is my second time at the peninsula hotel in Paris! And I will definitely come back! The most amazing hotel, 6 star service, rooms are spacious with great amenities. Thank you for a wonderful stay experience once again!
Stayed 3 nights in Apr 2024
Response from Vincent Pimont on 9 Apr,2024
Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you had a wonderful stay. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

Betsy

It was one of the nicest hotels I have ever stayed in. Simply elegant in all respects!
Stayed 2 nights in Mar 2024
Response from Vincent Pimont on 3 Apr,2024
Dear Madam, dear Sir,We're absolutely thrilled to hear that your stay at The Peninsula Paris ranked as one of your nicest hotel experiences! Your mention of our simple elegance in all respects truly warms our hearts. Please rest assured that your gracious comments will be shared with our entire team. We all look forward to welcoming you back for another enchanting stay whenever your travels bring you to Paris again.Warmest regards,Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

Rishpal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property. Great location. Very Helpful staff. Can't ask for more.
Response from Vincent Pimont on 26 Mar,2024
Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel, and to see that our staff have given you complete satisfaction.We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

Michelle

Stayed 4 nights in Mar 2024
Response from Vincent Pimont on 27 Mar,2024
Dear Madam, dear Sir, Many thanks for your rating. Yours sincerely, Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

Moran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed in. The staff was just amazing and the room was beautiful. Will defiantly come back!
Stayed 4 nights in Feb 2024
Response from Vincent Pimont on 19 Feb,2024
Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel and service
Stayed 2 nights in Feb 2024
Response from Vincent Pimont on 19 Feb,2024
Dear Madam, dear Sir, Many thanks for your comment and rating. Yours sincerely, Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Vincent Pimont on 30 Jan,2024
Dear Madam, dear Sir, Many thanks for your rating. Yours sincerely, Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Always the peninsula standard. Perfect in all aspects.
Stayed 2 nights in Dec 2023
Response from Vincent Pimont on 9 Jan,2024
Dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

Selim

Stayed 4 nights in Dec 2023
Response from Vincent Pimont on 9 Jan,2024
Dear Madam, dear Sir, Many thanks for your rating. Yours sincerely, Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

FIKRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful !!!! Beautiful hotel,amazing staff,wonderful location!
Stayed 2 nights in Dec 2023
Response from Vincent Pimont on 28 Dec,2023
Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our Palace. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities
Overall pretty good
Response from Vincent Pimont on 8 Feb,2024
Dear Madam, dear Sir, Many thanks for your comment and your rating. Yours sincerely, Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

Aleksandr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at Peninsula Peris! Staff is highly trained to make you feel VIP Definitely coming back!
Stayed 2 nights in Oct 2023
Response from Vincent Pimont on 19 Oct,2023
Dear Madam, dear Sir, Many thanks for your rating and comment. We are delighted to read you enjoyed your stay at our Palace. We hope to have the pleasure of welcoming you again very soon, Respectfully, Vincent Pimont - General Manager The Peninsula Paris

10/10 Excellent

luigi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very helpful.
Stayed 6 nights in Sep 2023
Response from Vincent Pimont on 15 Sept,2023
Dear Sir,Please allow me to thank you for taking the time to share your review after your visit.It is a pleasure to read you enjoyed your stay with us at the Peninsula Paris.We hope we will have the pleasure to welcome you back soon.Best regards,Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 2 nights in Jul 2023
Response from Vincent Pimont on 31 Jul,2023
Dear Madam, dear Sir,Many thanks for your rating. We look forward to seeing you again soon.Yours sincerely,Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

Juan Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a superb team.
Stayed 1 night in Jul 2023
Response from Vincent Pimont on 31 Jul,2023
Dear Madam, dear Sir,We would like to thank you for your 5-star rating.We hope we will have the pleasure to welcome you back soon.Best regards,Vincent Pimont - Managing DirectorThe Peninsula Paris

6/10 Okay

Thomas

Travelled with family
I have stayed at the Peninsula Paris several times, this trip was not on the same level as others. Both sings in the bathroom were clogged, the breakfast service in the main dining room was very disappointing, specifically, the wait and confusion for a table, my wife rcd her breakfast 10 minutes prior to my cold eggs arriving, and we had to constantly wave at the staff to get a coffee or water refill.
Stayed 3 nights in May 2023
Response from Vincent Pimont on 22 Jun,2023
Dear Sir,First of all, we would like to thank you for taking the time to write a review of your experience at The Peninsula Paris.We are sorry to read that your experience did not live up to your expectations and we would like to apologize to you.Please be assured that your comments have been shared with the entire team and that we value our customers' feedback, which allows us to improve every day.Best Regards,Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

Susan

Stayed 2 nights in Apr 2023
Response from Vincent Pimont on 5 May,2023
Dear Madam, dear Sir,Many thanks for your rating.Yours sincerely,Vincent Pimont - Managing DirectorThe Peninsula Paris

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, room comfort
Almost perfect 9.9/10
Please excuse my very informal review 1. Checking in was very quick around less than 5mins 2. The hotel lobby was beautiful 3. Concierge service was extra amazing 4. We got a deluxe suite (room 511) which too was heavenly (but my only wish is that the curtains were more “blackout” because im a very light sleeper and light seeps in through the wooden window gaps 5. Room service is good and quick 6. The fully automated room is very modern and i love it 7. The bathroom is gorgeous 8. Room is very very quiet 9. Minibar is great 10. Staff are very friendly and helpful 11. Id definitely stay here again next time 12. Was able to watch netflix (thank you) 13. Maybe the bedroom tv could have been made bigger We were very well taken care of in this hotel. We felt very safe and at home but with luxury and exclusivity.
Stayed 9 nights in Feb 2023
Response from Vincent Pimont - Managing Director on 24 Mar,2023
Dear Madam, dear Sir, Thank you very much for your rating and comment, we are delighted that you enjoyed your experience at The Peninsula Paris. Sincerely,

10/10 Excellent

Sandra

Stayed 4 nights in Dec 2022
Response from Vincent Pimont - Managing Director on 24 Mar,2023
Dear Madam, dear Sir, Many thanks for your rating.Yours sincerely,

10/10 Excellent

Haitham

Stayed 1 night in Jul 2022
Response from Vincent Pimont - Managing Director on 24 Mar,2023
Dear Madam, dear Sir, Many thanks for your rating.Yours sincerely,

10/10 Excellent

Haitham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 2 nights in Jul 2022
Response from Vincent Pimont - Managing Director on 12 Aug,2022
Dear Madam, dear Sir, Many thanks for your rating and your comment. Yours sincerely,

10/10 Excellent

Brennan

Stayed 3 nights in Jun 2022
Response from Vincent Pimont - Managing Director on 18 Jul,2022
Dear Sir, Many thanks for your rating. Yours sincerely, The Peninsula Paris

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at a lot of very nice hotels around the world, but The Peninsula is likely the best. The entire experience is wonderful and the staff does a great job from check in to check out. Highly recommend.
Stayed 5 nights in Jun 2022
Response from Vincent Pimont - Managing Director on 20 Jun,2022
Dear Sir, We thank you for your pleasant review and for your five-star rating. We hope we will have the pleasure to welcome you back soon. Best regards,

10/10 Excellent

Judith, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just beautiful! The Staff is the Best. Always ready to help whatever you need. The Concierge is Amazing and found my Fav new restaurant on a Saturday night, just before dinner. Would differently would book this hotel again
Stayed 4 nights in May 2022
Response from Vincent Pimont - General Manager on 20 Jun,2022
Dear Sir, We thank you for your pleasant review and for your five-star rating. We hope we will have the pleasure to welcome you back soon. Best regards,

10/10 Excellent

Brankica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Paris in my opinion. Beautiful facilities/rooms, staff is always incredibly friendly and helpful. I always stay at the Peninsula when in Paris.
Stayed 2 nights in Apr 2022
Response from Vincent Pimont - General Manager on 20 Jun,2022
Dear Madam, dear Sir, Thank you very much for your rating and comment, we are delighted that you enjoyed your experience at The Peninsula Paris. Sincerely,

10/10 Excellent

Sherise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect ! Staff was exceptional!
Stayed 2 nights in Feb 2022
Response from Vincent Pimont - General Manager on 20 Jun,2022
Dear Sir, Thank you very much for your rating and comment, we are delighted that you enjoyed your experience at The Peninsula Paris. Sincerely,

10/10 Excellent

Jose Miguel Simon, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many central areas in Paris, unique friendly attention, Michelin restaurants
Stayed 5 nights in Jan 2022
Response from Vincent Pimont - General Manager on 20 Jun,2022
Dear Sir, Thank you very much for your rating and comment, we are delighted that you enjoyed your experience at The Peninsula Paris. Sincerely,

8/10 Good

ARTURO, LEWISVILLE

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great luxury hotel Great restaurant and bar service Great location! Room was not ready on time but they fix the situation at the end
Stayed 1 night in Nov 2021
Response from Vincent Pimont - General Manager on 20 Jun,2022
Dear Sir, Thank you very much for your rating and comment, we are delighted that you enjoyed your experience at The Peninsula Paris. Sincerely,

2/10 Terrible

Andrew

Stayed 5 nights in Nov 2021

10/10 Excellent

kam lun, elkridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent physical condition. many convienent features and controls throughout the room.Friendly and helpful staff throughout the entire hotel. The coffee /hot water machine needs to be in better location and staff should change the water daily!
Stayed 4 nights in Sep 2021
Response from Mauro Governato on 25 Oct,2021
Dear Madam, dear Sir, Thank you very much for your comments and rating. We have taken good note of your comments about the coffee machine. We hope to see you back soon in the City of Light!

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from Mauro Governato on 25 Oct,2021
Dear Madam, Thank you very much for your positive feedback following your stay with us!

10/10 Excellent

jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection!
An absolutely beautiful hotel! In the heart of Paris, walking distance from the Champs Élysées! Pristinely clean and exceptional service, highly recommended!
Stayed 5 nights in Sep 2021
Response from Mauro Governato on 25 Oct,2021
Dear Madam, What a pleasure to read such a wonderful review of our hotel! We hope to see you back soon in Paris.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
This is a very good and fancy hotel with a great location close to Arc de Triomphe and Champs Elysées, the food is delicious, the rate is a bit high. Good team
Stayed 1 night in Sep 2021
Response from Mauro Governato on 28 Sept,2021
Dear Sir, What a wonderful review to have read, I am so pleased that The Peninsula Paris met your expectations. I will share your review with the wider team and I truly hope that we would offer you a wonderful stay next time.

10/10 Excellent

Manahil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2021

10/10 Excellent

michael

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Geoffrey Lecomte on 5 Feb,2020
Dear Sir, dear Madam, Thank you very much for your rating. We hope to see you back soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best toilets ever....with heated seats and multiple water sprouts to clean you bum after you go.
Stayed 8 nights in Jan 2020
Response from Geoffrey Lecomte on 5 Feb,2020
Dear Sir, dear Madam, What great news to have read that the Peninsula Paris will be your home form home whenever you're in the City of Light. We look forward to welcoming you back very soon.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Geoffrey Lecomte on 8 Jan,2020
Dear Sir, Firstly, let me thank you for your time and excellent review about your stay with us at The Peninsula Paris. I am happy to read that you had a great experience for the most part. We are looking forward to the opportunity to welcome your family back with us. Sincerely, Geoffrey Lecomte, Guest Relations Director - The Peninsula Paris

10/10 Excellent

Hajar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Geoffrey Lecomte on 18 Dec,2019
Dear Sir, Firstly, let me thank you for your time and excellent review about your stay with us at The Peninsula Paris. Sincerely, Geoffrey Lecomte, Guest Relations Director - The Peninsula Paris

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nice comfortable furniture, good room for rest, nice service. All 5star
Stayed 7 nights in Oct 2019
Response from Mauro Governato on 9 Nov,2019
Dear Madam, dear Sir, Thank you very much for your kind words following your stay with us. We hope to see you back again soon in Paris! Best regards, Mauro Governato, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Mauro Governato on 9 Nov,2019
Dear Madam, dear Sir, Thank you very much for your rating following your stay in Paris. We hope to see you back again soon. Best regards, Mauro Governato, General Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Mauro Governato on 9 Nov,2019
Dear Madam, dear Sir, Thank you very much for your kind rating following your stay with us. We hope to see you back again soon. Best regards, Mauro Governato, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Geoffrey Lecomte on 14 Oct,2019
Dear Sir, Dear Madam, Thank you kindly for sharing your wonderful review of The Peninsula Paris with us. It gives me great pleasure to learn that you had a great time in your home from home and I hope we can welcome you back with us soon. Sincerely, Geoffrey Lecomte, Guest Relations Director - The Peninsula Paris

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything it very nice beakfast excellent design very nice and detail
Stayed 2 nights in Oct 2019
Response from Mauro Governato on 14 Oct,2019
Dear Madam, Dear Sir, We are so delighted to read your wonderful review of The Peninsula Paris. It is always a joy for the team to read how happy our guests are and how we managed exceed their expectations in terms of service. On behalf of the entire team here, thank you again and I hope we have to pleasure to welcome you back with us soon. Sincerely, Mauro Governato, General Manager - The Peninsula Pari

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to details makes this hotel special.
Stayed 3 nights in Sep 2019
Response from Geoffrey Lecomte on 27 Sept,2019
Dear Sir, Dear Madam, Thank you kindly for sharing your wonderful review of The Peninsula Paris with us. It gives me great pleasure to learn that you had a great time in your home from home and I hope we can welcome you back with us soon. Sincerely, Geoffrey Lecomte, Guest Relations Director - The Peninsula Paris

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Mauro Governato on 21 Sept,2019
Dear Madam, Dear Sir, Thank you for sharing your wonderful review of The Peninsula Paris with us. Sincerely, Mauro Governato, General Manager - The Peninsula Paris

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel all around I have been in other than London Savoy. But concierge staff is beyond compare.
Stayed 5 nights in Jul 2019
Response from Mauro Governato on 10 Sept,2019
Dear Sir, Thank you for your wonderful feedback of your experience of The Peninsula Paris. On behalf of the entire team, thank you again and I hope we have to pleasure to welcome you back with us soon. Sincerely, Mauro Governato, General Manager - The Peninsula Paris

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2019
Response from Mauro Governato on 10 Sept,2019
Dear Guest, Thank you for your wonderful note. We hope welcoming you again within our hotel. Regards, Mauro Governato, General Manager - The Peninsula Paris

10/10 Excellent

MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Great hotel excellent staff.
Stayed 3 nights in Sep 2019
Response from Mauro Governato on 10 Sept,2019
Dear Madam, Dear Sir, Thank you for sharing your wonderful review of The Peninsula Paris with us. It gives me great pleasure to learn that you had a great time in your home from home and I hope we can welcome you back with us soon. Sincerely, Mauro Governato, General Manager - The Peninsula Paris