Reception

Reviews of Vintage Paris Gare du Nord by Hiphophostels

Vintage Paris Gare du Nord by Hiphophostels
73 Rue De Dunkerque, Paris, Paris

Reviews

7.8

Good

Rating 10 - Excellent. 170 out of 543 reviews" "
Rating 8 - Good. 227 out of 543 reviews" "
Rating 6 - Okay. 86 out of 543 reviews" "
Rating 4 - Poor. 25 out of 543 reviews" "
Rating 2 - Terrible. 35 out of 543 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great stay thanks
Stayed 1 night in Mar 2024
Response from Alexis, Director on 15 Apr,2024
Dear Liz,Thank you for your review.We are glad that you had a nice stay with you and it would be a real pleasure to welcome you again.Best regards

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean, but the shower is a quite small; overall is great for single travellers. Staff were very helpful and you’re able to store your luggage before check in and after check out! Location is relatively close to the train station, definitely walkable. There is a gym on site, but I did not have a chance to visit.
Stayed 1 night in Mar 2024
Response from Alexis, Director on 20 Mar,2024
Dear Susan,We would like to thank you for taking from your personal time in order to put a review concerning your stay in our establishment. We are delighted that you appreciated the cleanliness, our staff and also our location. It would be an honor to welcome you for your next travel to Paris.Best regards

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020
Response from Reception desk on 21 Feb,2020
Thank you for taking the time to rate us, we hope you enjoyed your stay in Paris!

4/10 Poor

Lim

Liked: Cleanliness
Disliked: Room comfort
Bed were very creaky!!
Stayed 6 nights in Dec 2019

8/10 Good

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, small space
Smack in the middle of the city it was waking distance to the public transit stations. Room was too small with 4 bunk beds and literally no space to move. Same with the miniature toilet. However the common area in lobby was comfortable especially when no one os using the common kitchen
Stayed 2 nights in Dec 2019
Response from isabelle on 25 Dec,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your review. We have staff available 24-7 to assist you with all your requests. we take your reviews with the greatest importance We look forward to another opportunity to host you at our property, and once again, thank you for your comments! Warm Regards, The Vintages Team isabelle

8/10 Good

Kristal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time ever staying at a hostel! I love it and this will not be the first. Will book again when i visit Paris again 😊
Stayed 1 night in Nov 2019
Response from isabelle on 25 Dec,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your review. We have staff available 24-7 to assist you with all your requests. we take your reviews with the greatest importance We look forward to another opportunity to host you at our property, and once again, thank you for your comments! Warm Regards, The Vintages Team isabelle

8/10 Good

Glenda

Travelled with group
Liked: Cleanliness
Stayed 1 night in Oct 2019
Response from isabelle on 25 Dec,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your review. We have staff available 24-7 to assist you with all your requests. we take your reviews with the greatest importance We look forward to another opportunity to host you at our property, and once again, thank you for your comments! Warm Regards, The Vintages Team isabelle

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

TRAVIS

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge and the safes. They were perfectly functional and easy to use.
Stayed 7 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
A birdcage of a room
Dirty stained carpets in hallways. Tiny Elevator, that can take one person and a bag or two, starts from 2nd floor and only go up to 5th. If you are on the 6th floor like us, it would suck. Bathroom has a 8in diameter sink, and shower so small that it is impossible to take shower there. We had a room with 4 bunk beds. Not enough floor space for more than a couple of small luggage, let alone any walking space. We had to stay for just 1 night to take a train from Gare du Bird to Airport the next morning, we just needed a place to sleep for 6 hours. Otherwise this is not a place to stay with family unless you are on a tight budget. Front desk staff was nice. It wasn't his fault that the room was so small. I am angry at hotel mgmnt for not sharing that elevator doesn't cover all floors.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Honest, friendly staff. Warm room
The hotels great and in a great location. The staff is friendly and the cleaning staff is super honest. I left my iPhone behind in the room after check out and my cleaning lady turned it in which I really appreciated. The only thing negative I would say is that if you are accustomed to AC Summers can be pretty warm at night. I don’t know if we have to request to turn on the AC or maybe my roommates didn’t have the window open, regardless keep that in mind.
Stayed 2 nights in Jul 2019
Response from Matthias on 3 Aug,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests. We were also pleased to read you enjoyed our location, which is very central to all the best restaurants, cafes and bars that Paris has to offer. We are also just minutes away from Sacré-Coeur, and much more! We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The Vintages Team Matthias

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, clean lots of amenities
This is probably my fourth times staying here! It’s a great place close to one of the touristy areas in France but has a more local hip neighborhood feel. If you are social, traveling alone and need a no frills place to crash where you can do laundry, get a workout in or need to use WiFi for work or school this is your place for sure.
Stayed 1 night in Jul 2019
Response from Matthias on 3 Aug,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests. We were also pleased to read you enjoyed our location, which is very central to all the best restaurants, cafes and bars that Paris has to offer. We are also just minutes away from Sacré-Coeur, and much more! We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The Vintages Team

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and I would like to personally commend Isabel, the manager and Claude at the reception for their support and professionalism when we had a situation. Excellent customer service!0
Stayed 1 night in Jul 2019
Response from Matthias on 3 Aug,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The Vintages Team

8/10 Good

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Courtney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very gross Hotel - but convenient for the train
This hotel was very gross - the carpet had multiple stains and issues, it was dusty - I basically didn't want to touch anything in the room. There was an elevator and A/C - so that was good. But not very clean, and very outdated.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Did not meet expectations
The photos were not representative of the two rooms I saw. I was disatisfied with the first so asked to see a second. I understand it's a budget hotel but the carpets were in rough shape and the walls were thin. The room condition made me thoroughly check the bedding, which was clean. Wifi was spotty and there was only one outlet in the room, making charging devices a chore. On the plus side, AC worked okay given the overnight temps, and luggage storage before check in and after check out were free and easy. Did not utilize room service but the staff was nice enough.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Good value breakfast. A bit noisy on street front.
Stayed 3 nights in Jun 2019

8/10 Good

HIRONOBU

Liked: Cleanliness, property conditions & facilities, room comfort
The location is quite convenient and quiet place.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice Paris hostel
Good location, convenient to transport and Montmartre attractions. Very secure and safe. Very helpful staff. Very good en suite bathroom. Special mention about room attendant Fatma. Such a delightful helpful woman.
Stayed 1 night in Jun 2019
Response from Matthias on 3 Aug,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests. We were also pleased to read you enjoyed our location, which is very central to all the best restaurants, cafes and bars that Paris has to offer. We are also just minutes away from Sacré-Coeur, and much more! We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The Vintages Team

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
when they were cleaning, they didn't offer the clean towels.
Stayed 7 nights in May 2019

8/10 Good

Nimish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located
Stayed 1 night in Jun 2019

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location. Service. Value. They all add up!
Amazing balcony and view! Very nice reception. Perfect distance from train station in and out of Paris, as well as close proximity to metro for ease of travel towards downtown Paris.
Stayed 2 nights in May 2019

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was much better than the smart place gare du nord I really enjoy it and it was close to the train station and the basilique du sacre cour I’ll definitely stay there again.
Stayed 3 nights in May 2019

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
A pleasant stay overall. Just note that the each elevator stop serves 2 floors and it’s max for 4 persons. We are thankful for luggage storage service because we are able to roam Paris before our check-in time. Staff are helpful. Will stay again.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from isabelle on 30 Apr,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your excellent review. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, isabelle The VINTAGE Team

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 6 nights in Apr 2019
Response from isabelle on 30 Apr,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is terrible, a total ripoff... I booked for 2 nights for 4 people (2adults and 2 small kids) but we only stayed for one night because: 1. They have very tight and useless elevator for me to use it to carry my luggages and stroller on the 3rd floor ( not counting the main floor) 2. The room is too small and Bathroom is too tight it’s hard to move around. 3. There are NO TOWELS! You have to go down by the reception and they’ll tell you to rent it for €2.50 each. 4. THEY DONT PROVIDE SOAPS AND SHAMPOO which is very very disappointing, I asked the receptionist and he to me that I have to go out and buy it from the grocery store. I never been to a hotel that doesn’t provide soap and shampoo and especially towels! 5. The carpet floor looks too dirty!It was vacuumed but it’s full of stains and it feels sticky. I WILL NOT RECOMMEND THIS HOTEL! And Expedia, you should have inform us about this so we could select other hotels!
Stayed 2 nights in Apr 2019
Response from QUENTIN DECLERCK on 3 May,2019
Bonjour Madame , thank you for your stay with us. i'm really sorry you didn't like your stay with us. hotel provide towels and soap , hostel don't provide soap and towels reception are availiable to help you during your stay. don't hesiate to contact us. i stay at your disposal for any further information. kindly QUENTIN DECLERCK

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good enough for a 3 night stay. They provided lockers in the room but you need your own lock.
Stayed 3 nights in Mar 2019
Response from isabelle on 9 Apr,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that you appreciate our hostel We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, isabelle The VINTAGE Team

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2019
Response from ISABELLE on 14 Apr,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your review. We have staff available 24-7 to assist you with all your requests. WE TAKE YOUR REVIEW WITH THE GREATEST IMPORTANCE We look forward to another opportunity to host you at our property, and once again, thank you for your comments! Warm Regards, The VINTAGE Team

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Good, but...
Great welcome but noisy on a Friday night. Don’t expect a good sleep.
Stayed 1 night in Mar 2019
Response from isabelle on 9 Apr,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that you found our reception to be very welcoming and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, isabelle The VINTAGE Team

8/10 Good

Jing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect except slow WiFi and the thin wall. I can hear everything the guy upstairs did.
Stayed 3 nights in Feb 2019
Response from ISABELLE on 14 Apr,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. We have staff available 24-7 to assist you with all your requests. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, ISABELLE The VINTAGE Team

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is disgusting!!! I have to use a wheelchair, I can walk a little and this place was the worst. The elevator only came in between floors, I had to walk the stairs which was very difficult for me. the hallways were so narrow that not one could help me walking next to me to get to my room. The carpet was filthy, beyond fixing or cleaning! It was late when we arrived and the neighborhood was awful so we had to stay the night. The only good thing was that when my family complaint because the room was awful, filthy and so small that we felt claustrophobic to the point of getting physically ill they put us in a different room that they call it luxurious and even thought it was better it didn't have anything that can be called luxurious.
Stayed 1 night in Feb 2019
Response from ISABELLE on 14 Apr,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. We have staff available 24-7 to assist you with all your requests. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, ISABELLE The VINTAGE Team

2/10 Terrible

Carolina

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place I had ever been to. Motel 6 is a palace next to this. Disgusting carpets, everything looks old and dirty. DO NOT consider this place at all. Rude staff. I would have to be drugged to stay here. Bathroom was half way decent. NEVER again. They accommodate other people in your room. Please be aware!, Awful experience.
Stayed 1 night in Feb 2019
Response from ISABELLE on 14 Apr,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. We have staff available 24-7 to assist you with all your requests. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The VINTAGE Team

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from ISABELLE on 14 Apr,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. We have staff available 24-7 to assist you with all your requests. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, ISABELLE The VINTAGE Team

10/10 Excellent

Raymond

Liked: Staff & service, property conditions & facilities, room comfort
suited me to a tee.
Stayed 3 nights in Feb 2019
Response from ISABELLE on 14 Apr,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. We have staff available 24-7 to assist you with all your requests. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, ISABELLE The VINTAGE Team

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
One good thing about i, it's close to the subway station other than that the room is small and smelled bad as if someone thrown up in it the stairs are too small and the electricity outlet was far away from the bed
Stayed 2 nights in Feb 2019
Response from ISABELLE on 14 Apr,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. We have staff available 24-7 to assist you with all your requests. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, ISABELLE The VINTAGE Team

8/10 Good

K-Rahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from ISABELLE on 14 Apr,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. We have staff available 24-7 to assist you with all your requests. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, ISABELLE The VINTAGE Team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The room and bathroom were VERY cramped, welcome to Paris. Each bed has a light and USB plugs which is great. No soap in the bathroom. The shower was so tiny I think I hit myself a few times, and I am a small person, but the shower water was hot, which is good. There are water heaters in the kitchen and mugs to use. This is close to the Anvers station, and this area is a poorer part of town despite the Sacre Coeur being right there. So BEWARE, because it was on the Anvers station going into town where I got pickpocketed. They were able to hold my luggage after check out. TV in the nice common area. There’s an English-speaking pharmacy nearby and Franprix next door. Know which side of the street the hostel is on because it will help you find it.
Stayed 2 nights in Jan 2019

6/10 Okay

Mary Claire

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2019
Response from lida on 18 Jan,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that had a great stay among us !! We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, Lida VINTAGE HOSTEL TEAM

2/10 Terrible

Teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed Bugs!!
Everything was smaller than expected including the stairway and elevator. Literally only two people would fit in the elevator with luggage. When we got to our room it looked ok but then I saw small strands of hair on the bed. I continued inspecting the bed and saw a live bed bug on the pillow. Needless to say, I was disgusted and quickly reported it to management. We ended up just staying at a different hotel to ensure we didn’t have any unwelcomed guests with us. Management was understanding and fully refunded our money. Ultimately, it doesn’t matter where you stay, always check for crawlers!
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, good staff, near touristic attractions. Recommended.
Stayed 1 night in Dec 2018
Response from Matthias on 18 Jan,2019
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests. We were also pleased to read you enjoyed our location, which is very central to all the best restaurants, cafes, and bars that Paris has to offer. We are also just minutes away from SACRE COEUR, and much more! We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The Vintage's Team

2/10 Terrible

vincent

Liked: Cleanliness, room comfort
Disliked: Staff & service
The cleanest prison in Paris
We books for a "normal room" for a couple and we have been assigned to the 4 bed bedroom with bunk beds, looking like inside a prison, clean and depressive, the bathroom was freshly renovated, clean, with no towels, no soap, nothing... you have to pay an extra to get some and we haven't been informed, at our arrival.
Stayed 1 night in Nov 2018
Response from lida on 18 Jan,2019
Dear guest, Thank you for taking the time to express your feelings about your stay in our hotel. We would like to sincerely apologize for the different inconveniences you have met during your stay with us. We already have considered and analyzed your esteemed feedback and have noticed with concern your comments. Let’s hope that we will regain your trust and welcome you back for a more pleasurable expérience at VINTAGE HOSTEL With my best regards, Lida Manager

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018
Response from Vanessa, Manager on 28 Nov,2018
Dear guest, Thank you for taking the time to express your feelings about your stay in our hotel. We would like to sincerely apologize for the different inconveniences you have met during your stay with us. We already have considered and analyzed your esteemed feedback and have noticed with concern your comments. Let’s hope that we will regain your trust and welcome you back for a more pleasurable expérience at VINTAGE HOSTEL With my best regards,

6/10 Okay

Verified traveller

Nice room but nothing worked including the hot water
Stayed 2 nights in Nov 2018
Response from Vanessa, Manager on 28 Nov,2018
Dear Guest, Thank you very much for your kind review of your recent stay at our hostel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept our sincere apologies for the issues that you experienced during your stay. All the staff will take care about your remarks as our main priority is to to offer a perfect service to our guest. We look forward to another opportunity to host you at our property, and once again, thank you for your comments! Warm regards,

2/10 Terrible

Carolyn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The guy in the reception is terible, for 0.6 cents he asked me to go out an get it and I had only my credit cards with me and it was by night... That’s really bad, I really didn’t like the experience.
Stayed 1 night in Nov 2018
Response from Vanessa, Manager on 2 Dec,2018
Dear guest, Thank you for taking the time to express your feelings about your stay in our hotel. We would like to sincerely apologize for the different inconveniences you have met during your stay with us. We already have considered and analyzed your esteemed feedback and have noticed with concern your comments. Let’s hope that we will regain your trust and welcome you back for a more pleasurable expérience at VINTAGE HOSTEL With my best regards,