Lobby sitting area
Check availability

Reviews of The Cocoon Patong

3 out of 5
The Cocoon Patong
162/129 Phangmuang Sai Kor Rd, Patong, Phuket

Reviews

8.2

Very good

Rating 10 - Excellent. 22 out of 49 reviews" "
Rating 8 - Good. 16 out of 49 reviews" "
Rating 6 - Okay. 8 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

MAGGIE

Liked: Cleanliness, staff & service, property conditions & facilities
This a great no frills hotel. If you just want a clean place to shower and sleep this is great. Good locations And friendly staff
Stayed 1 night in Jan 2020
Response from Nam on 26 Jan,2020
I would like to thank you very much for the rating of our hotel and I wish you a nice day every day.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff were Ok we stay in room 206 Twin bed and room was clean and pleasant to stay in We decided to stay extra day and booked room with no window room 205 .We could not sleep the bed was itching and air condition was not working We could not sleep we did mention to staff
Stayed 3 nights in Jan 2020
Response from Nam on 26 Jan,2020
Thank you for your suggestions and comments from the hotel. We will use your information to improve and improve various problems. I wish you have a nice day every day

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019
Response from nam on 19 Dec,2019
Thank you for coming. I wish you a happy life

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from makin on 8 Dec,2019
感谢您的入住。期待下次与您见面

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities
good valuer for money, close to central Patong
The hotel is about a ten minute walk from Patong Jungceylon. the room was very clean and serviced daily. the big issue for me was the noise from the aircon unit. so much so I had to wear earplugs to get any sleep. I did raise the problem with the hotel staff but they said they had no other rooms available. if they had the aircon unit fixed it would have been perfect for me, very good vfm.
Stayed 7 nights in Nov 2019
Response from makin on 25 Nov,2019
First of all, thank you very much for coming. There is noise in the air conditioner. We have notified the maintenance personnel to repair each room. Thank you for your valuable feedback.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It was just ok.
The lobby did not look like the pictures. However the rooms were clean and comfortable. Be prepared to have to leave 1000 baht deposit cash upon check in.
Stayed 2 nights in Oct 2019
Response from makin on 8 Nov,2019
Thank you for your stay.

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms and incredibly nice staff. I wish I could’ve stayed longer.
Stayed 1 night in Oct 2019
Response from ye man on 21 Oct,2019
Thank you for your stay. And affirmation of our hotel.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Convenient location Kind Owner.
Nice Comfortable hotel ,Great Staff and Incredible Owner Inigo who goes out of his way to make your stay an enjoyable experience ,A good Man True Gentleman.

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Was on a quiet street, close to a busier road hence there were lots of amenities, yet it was quiet. My wife paid 200 baht for a 100 breakfast - sensing she had made a mistake they had the money set aside and asked her about it the following day when staff saw us. We stayed in 4 different hotels in and around Patong during our three weeks and this one offered the best value for the money. Would definitely go back!

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return
We would recommend the Cocoon Patong. The staff was e trembly helpful and friendly-especially the young woman who was at the desk during the day. Our room was large and comfortable. It was within a 10-15 minutewalktothe beach and restaurants. It was quiet at night for sleeping. We arranged our tours with the front desk and all were good.
Stayed 2 nights in Feb 2018

2/10 Terrible

John, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting shabby ran-down room without a window.
Attention! Do not trust fake reviews. This place deserves maybe 1.5 stars if that. I would give it no stars except for a lift. The room had no window . Read the fine print somewhere. But where? It has not been renovated for a long time and is quite shabby. Although there are much worse places here, this one does not deserve stars!
Stayed 1 night in Feb 2018

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Cocoon!
This hotel has a great location, Inigo, the owner who is Spanish, is a wonderful and helpful guy and so are all his team. Clean large rooms, great a/c, quiet and with laundry, excursions, rent a bike and taxi service. A great stay! Thanks.
Stayed 14 nights in Jan 2018

10/10 Excellent

Hardave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very good value for money. Quiet and close to everything
Stayed 1 night in Jan 2018

4/10 Poor

Average couple, Canada.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Make sure you don't get an inside room no windows
Staff are awesome! Hotel location close enough to action... Dining, mall. Beach and Bangla street not really. Now the bad news. :( Only 1 pillow per person if 2 people.. :( Very bare bones.... No tissues, no coffee r tea. Just a roll of toiet paper. Kettle and fridge. 2 free bottles of water per day... Standard in Thailand. Breakfast... Is very greasy.... Go to the corner of the busy street, turn left, then visit either the Boa or Green Gourmet after a wee walk. It's an open bathroom... No shower curtain no real shower floor separation Drain can't handle the shower flow. Our room had no windows or vent for air circulation, air con worked but the air in room was very stale... Very hard to regulate the temp. The front desk clerk did warn of it been an inside rm. but had no others available. We would suggest a price of 20.00 a night and only make it a 1 night stay if really needed. If you add any tours etc. and pay via credit card.. there's a 3% add on. Most hotels don't do this as it breaks the agreement with the credit card company. We were given a 20% discount on a day tour that offset the credit card add. The inside rooms make for sleepless nights The hotel is about 80 m. from a busy road... Sounds from hallway and adjoining rooms can be excessive. A small slice of weather stripping the door jam would really cut down the door closing noises. Regretfully, even with the terrific staff, we can't recommend this hotel because of its iside rooms and "bare bones"..
Stayed 3 nights in Jan 2018

8/10 Good

Paul, Broome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK location, Good Hotel for the price
Enjoyed my stay. Comfortable, clean rooms. No window which meant a very peaceful nights sleep. A bit of a mix-up with reception regarding a taxi to te airport, but otherwise an enjoyable stay.
Stayed 2 nights in Jan 2018

6/10 Okay

Kurt

Liked: Staff & service
OK hotel for a short stay
The hotel is OK for a quick stay perhaps 1 or 2 days. There is no shower curtain or wall,...so everything in the bathroom gets wet when taking a shower. A shower curtain rod would be a quick and easy fix. The owner and staff were very nice and friendly.
Stayed 3 nights in Dec 2017

10/10 Excellent

Rita, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Cocoon Patong
Inigo and all his staff are very helpful and very pleasant, always willing to help, friendly at all times, day and night. I would highly recommend this hotel to anyone who wishes to stay here as you get a very friendly personal touch as soon as you arrive. Also if you email the manager, Inigo, he will always reply to your requests and try his very best to accommodate if it's possible.
Stayed 14 nights in Nov 2017

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
Location was spot on. Everything in walking distance and not too close to the main streets. It was really clean and spacious. The mopeds at the hotel were great to be able to rent at 200baht a day and had no bother with getting them going. If your going to rent mopeds then carry your license at all times. We were randomly stopped by the police at a random check point. They were really pleasant and even helped us find our way to the Big Buddha. A must see by the way. The restaurant on the corner to the Main Street sells the best Thai food. The hotel will help you with any excursions but look about for the best prices. Overall stay here was awesome. I’d definitely recommend this hotel for people wanting a comfortable place to stay in particular anyone who plans to travel and move on after a few days.
Stayed 5 nights in Nov 2017

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time
Everything is perfect from the moment I step in to the moment I check out. Shower is good, bed is alright, and just about everything you need is provided. The staff are friendly and accommodating.
Stayed 3 nights in Jun 2017

8/10 Good

kenneth, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel at main entertainment district.
There are many eateries and amenities within walking distance of hotel.5 Mins to Patong beach by tuk-tuk or motorbike.15 Mins by foot to Junk Ceylon mall and Bangla road,the main party street.

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern and lovely staff
Really friendly and helpful staff, clean and modern room, excellent value for money and a few streets from the beach and main nightlife area so not too noisy.

10/10 Excellent

Gergely, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to everything you need
Was everything perfect. Good management, nice staff, good rooms. Every request is taken care of promptly.Best value for price

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 good nights @ Cocoon Patong
the stay was good. Although there was a power cut on our 3rd night @ 5 AM (had to keep the room open to prevent suffocation), it was only for half hour. Overall good value for money hotel.

10/10 Excellent

gary, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice little hotel in a quiet area away from the hustle of Bangla road but still close enough if you want it nice room nice staff only thing I would say is need to get breakfast better but I guess we are in Thailand ..??.. overall great stay and if come back would stay here again

8/10 Good

gary, london

Liked: Cleanliness, staff & service
Nice hotel nice staff
Really liked staying here nice and quiet hotel staff very helpful and close if you have a scooter to get about would stay again when in phuket

10/10 Excellent

Joan, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very good and comfortable to stay in cocoon

10/10 Excellent

Shiela, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verrygood
Verry good

8/10 Good

Fabio M., M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel
Very Nice hotel. Gret staff, good location in Phuket

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
klimatyzacja była Super. Trochę daleko do morza, trzeba mieć skuter. I brak basenu to duży minus, bo była bardzo gorąco. Personel sprzątający bardzo miły i Sympatyczny, Pani w recepcji bardzo miła i przyjezdna, dużo mi pomagała. Zatem mogę polecić na pewno.
Stayed 12 nights in Feb 2020
Response from nam on 29 Apr,2020
Thank you for staying. wish you a happy life

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Apple, 日本

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックアウト後荷物を預かってもらえた。その後、コーラル島のツアーにも参加することができ、パトンビーチ内で夕食も取ることができて大変助かった。従業員の方も笑顔で対応してくれて本当にありがたかった。
Stayed 3 nights in Feb 2020

4/10 Poor

Juka, Konradsreuth

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Sehr altes Einrichtungsstil, sehr hellhörig. Allerdings sehr freundlich personal, und gut gelegener, 5 Minuten zu jungceylon , 15 Minuten zum patong beach .
Stayed 12 nights in Jan 2020

10/10 Excellent

Trond Magne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det blir 6 smilefjes av 6 mulige fra meg.
Flott hotell med ypperlig beliggenhet 700 meter fra Hard Rock Cafe og 1200 meter fra Big-C og kjøpesenteret. Rett ut på veien og så er man på vei direkte til Karon og KATA Beach. Kan ikke få det bedre, og akkurat den plasseringen som jeg elsker i Patong, med kort vei opp til Nanai Rode. 2000 meter til Bangla Rode...Hotelet var rent og fint. Rommene hadde Flatskjerm TV med 40 kanaler, herunder europeisk, Australsk og Amerikansk. Internett 5G, telefon til reseptionen, kjøleskap og en dusj der vannet har trykk og vannet renner ned i sluk. Nei det er ikke noe overdådig luksus, men når man sammenligner pris og komfort så blir dette en høy scoore fra meg. Jeg valgte rom uten vindu fordi jeg er lite på hotellrommet ca. 8 timer om døgnet og mest fordi jeg ikke vil å mygg inn på rommet. Aircondishener funket utmerket og det aller viktigste av alt. Senga og trekkene ble byttet på HVÆR DAG. Gjester på rommet ingen problem hverken verbalt eller økonomisk så fremt man ikke oversteg antall sengeplasser på rommet. Til den nette sum av 220 Norske kroner eller 25 USD pr natt så blir det garrantert et eller flere besøk på dette flotte hotellet med eksemplarisk serviceinnstilt betjening... :-)😀😀😀😀😀😀
Stayed 11 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019
Response from nam ye on 28 Nov,2019
Thank you for coming. wish you a happy life

8/10 Good

Mélina

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Hôtel propre. La chambre n’avait pas de fenêtres, dommage. L’emplacement est bien, dans une rue calme mais à proximité des commodités.
Stayed 1 night in Feb 2019

6/10 Okay

Allan

Liked: Staff & service
Disliked: Room comfort
Det funkar att på där.
Stayed 4 nights in Feb 2019

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
Excelent. the staff are very helpful.
Stayed 2 nights in Nov 2017

8/10 Good

Lau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien ubicado
Esta cerca de la playa principal y hay varias cosas cercanas para hacer

10/10 Excellent

ALICIA VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tranquilo y limpio
Hotel limpio, tranquilo y práctico. Se encuentra ennuna zona tranquila pero cerca de la calle principal de Patong y de la playa (10 minutos caminando). Perfecto para descansar y disfrutar de Patong. Además, el director (Íñigo) es súper amable y te ayuda y aconseja en todo lo que lo que puede. Volveríamos sin dudarlo.

10/10 Excellent

Siu Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your choice!
I think this hotel's positive reviews less than others because this cannot be easily found in google map but actually this hotel is more than what I expect. Good staff and owner, free upgrade of room for us and the room is very clean and nice, the room is big. Just locate it with the map provided, u can see the location is really good and close to everywhere you want to go.

6/10 Okay

Annie, Courbevoie

Bon rapport qualité prix
Hôtel situé un peu en retrait du centre ce qui est appréciable pour le calme en dehors du brouhaha de Patong Beach Prix raisonnable

6/10 Okay

A&J, Okey

Worth the price
It was okey,good value for money and a helpful reception. The room was decent,except the ac that was very loud and thin walls and doors so you heard your neighbors very clear. Calm area,only 10-15 min to walkingstreet and beach.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel
Only drawback - crazy airconditioning

10/10 Excellent

Joanna, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we were suprised...in a positive way
We were looking for a cheap hotel in a good location and expected lower standard than the one at Cocoon. Clean rooms, tv with many channels, nice service - we even prolonged our stay :) there are no breakfasts included however you can dine in a restaurant nearby - I guess it was Maelarn, very tasty food.

8/10 Good

Haviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

一般
普通的快捷酒店的感觉

6/10 Okay

Monika, Sverige

Liked: Cleanliness, property conditions & facilities
+ nybyggt hotell med helt okej rum! Enkelt med rent, passar bra som mellanlandning! - inga fönster i vissa rum vilket gjorde rummet lite kalt! En bit ifrån stranden/centrum men på promenadavstånd.