We booked a room with sea view. From the room, we could see the sea but the property does not mention and show in the pictures that between the property and the sea is a sewage treatment plant with an open canal with sewage water. It smells so bad that it is not possible to sit in the balcony. Also there are lots of mosquitoes and insects that come into the room if the balcony door is kept open in the evenings. You do not get an unobstructed sea view, there are some unsightly buildings and roads in between.
The property and furniture look dated. The shower was really good and there were free toiletries, tea/coffee and 2 bottles of water a day.
The property is really close to walking street and the easiest way to access the hotel is to walk through the walking street, something we did not like. Balihai pier is 5-7 min walk if you are planning to take ferries to the nearby islands like Ko Larn.
The entrance to the property is not at all attractive with a few steps to reception area. The step free access is only available until midnight through lift in the parking area. There is no air conditioning in the lobby areas and it can get very hot.
The staff could have been more helpful and courteous. We asked for some information re: a show that they were advertising and the answer was "I don't know" instead of "I can find out for you".
The breakfast was very basic with not much choice. The AC was switched off promptly at 10.30 am.
We would not recommend staying here.