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Grand Palazzo Hotel

5.0 star property
Luxury hotel connected to the convention centre in Pattaya with free parking

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Photo gallery for Grand Palazzo Hotel

View from room
Reception
Exterior
Outdoor pool, pool umbrellas, pool loungers
1 bedroom, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Grand Suite with Terrace and Partial View

1 bedroom, in-room safe, desk, blackout curtains

Premium Grand Suite with Terrace and Partial View

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Grand Room with Terrace and Partial View

1 bedroom, in-room safe, desk, blackout curtains

Premium Grand Room with Terrace and Partial View

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite with Terrace and Partial View

1 bedroom, in-room safe, desk, blackout curtains

Grand Suite with Terrace and Partial View

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Room, Terrace, Partial Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Grand Room, Terrace, Partial Ocean View

Highlights

Terrace
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms, Partial Sea View

1 bedroom, in-room safe, desk, blackout curtains

Family Room, 2 Bedrooms, Partial Sea View

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
LCD TV
2 bedrooms
Blackout curtains
2 bathrooms
  • 100 sq m
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds OR 2 Single Beds and 1 Double Bed

View all photos for Premium Room, 2 Bedrooms, Partial Sea View

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, 2 Bedrooms, Partial Sea View

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
LCD TV
2 bedrooms
Blackout curtains
Private bathroom
  • 120 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 2 Single Beds and 1 Double Bed

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About the area

Map
292 Moo 6 Petchtrakul Road, Naklua, Pattaya, Pattaya, Chonburi, 20150

What's nearby

  • Pattaya Beach Road - 9 min walk - 0.8 km
  • Pattaya Beach - 10 min walk - 0.9 km
  • Terminal 21 Pattaya - 10 min walk - 0.9 km
  • Central Pattaya - 3 min drive - 2.0 km
  • Walking Street - 5 min drive - 4.2 km

Getting around

  • Pattaya Station - 11 min drive
  • Utapao (UTP-Utapao Intl.) - 44 min drive

Restaurants

  • ‪Coffee World - ‬5 min walk
  • ‪Hachiban Ramen - ‬6 min walk
  • ‪โต้ง ชลวัว - ‬5 min walk
  • ‪MK Restaurant - ‬3 min walk
  • ‪Differ - ‬3 min walk

About this property

Grand Palazzo Hotel

Luxury family-friendly hotel near Terminal 21 Pattaya
Located close to Art in Paradise and Pattaya Beach Road, Grand Palazzo Hotel provides a corner/local shop, a terrace and a garden. The on-site Thai cuisine restaurant, Royal Kitchen Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a local area shuttle and a computer station
  • ATM/banking services, coffee/tea in reception and beach towels
Room features
All 287 rooms boast comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Showers, free toiletries and hairdryers
  • LCD TVs with cable channels
  • Balconies, fridges and electric kettles

Languages

Chinese (Mandarin), English, Korean, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 500 for adults and THB 250 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Royal Kitchen Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 500 for adults and from THB 250 for children
  • Rollaway bed fee: THB 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Grand Palazzo Hotel Pattaya
Grand Palazzo Pattaya

Frequently asked questions

Does Grand Palazzo Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Palazzo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Palazzo Hotel?

Self-parking is free at this property.

What time is check-in at Grand Palazzo Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Grand Palazzo Hotel?

Checkout is at noon.

Where is Grand Palazzo Hotel located?

This family-friendly Pattaya hotel is located in the entertainment district, within a 15-minute walk of Terminal 21 Pattaya, Pattaya Beach Road and Art in Paradise. Pattaya Beach and Central Pattaya are also within 1 mi (2 km).

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Grand Palazzo Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 89 out of 222 reviews
Rating 8 - Good. 76 out of 222 reviews
Rating 6 - Okay. 36 out of 222 reviews
Rating 4 - Poor. 16 out of 222 reviews
Rating 2 - Terrible. 5 out of 222 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kerene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and efficient. Hotel located in a convenient area. Beautiful decoration and layout.
Stayed 3 nights in Apr 2025

10/10 Excellent

CHRISTOHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Jann Ruperr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation next time I’m in the area. I will use it again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Bao

Liked: Cleanliness, staff & service
Very good
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first room is very noisy during the night, the staff switch me to a better quiet room, I am very happy with the hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

OMER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good,
Stayed 8 nights in Feb 2025

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service
I liked the location a lot! Next door you can buy things at the 7eleven, many shopping centers & soho street & restaurants & massages 💆‍♀️
Stayed 1 night in Nov 2024

8/10 Good

MINGJIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 1 night in Feb 2024

8/10 Good

Darryl

Spacious room
Stayed 13 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Room was massive and the bed was very comfortable. Staff were awesome to deal with and very helpful. I would definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Great value and great service!!
Stayed 1 night in Aug 2023

8/10 Good

Kei Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Nov 2024

10/10 Excellent

zou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel,good location, good swimming pool

The hotel is good and the location is good. Swimming pool is good as well. The air condition was too cold.
Stayed 1 night in Jan 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Great value and wonderful and responsive service!
Stayed 1 night in Aug 2023

6/10 Okay

Kiera

Liked: Staff & service
Disliked: Property conditions & facilities
This is definitely NOT a five star hotel. The rooms were big and spacious and the bed was comfortable but that’s about it. Could use some updates and also the room service was pretty much non existent. I tried to order 3 times and each time, they called back and told me the items I wanted were unavailable even though they were on the menu.
Stayed 3 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect coming back next year.
Stayed 1 night in Jun 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
I can recommend this hotel. The staff is quiet friendly and cares very good about customer. The breakfast buffet cut be more generous with a coffee (there's only filter coffee) and I missed cheese.
Stayed 6 nights in Jan 2024

2/10 Terrible

Martin

Disliked: Staff & service, property conditions & facilities, room comfort

Will never return.

This is Hotels.com / Expedia bad quality work by far. The Hotel I like a TEMU version of a 5 star hotel and they present it as such top of the line. If they made a quality test it wouldn’t get over 3 stars in western quality. Cheap solutions, procrastination of service and no willingness to service their customers. This isn’t the hotels fault - it’s the Hotels/expedia responsibility not to oversell a product.
How to make a cheap doorlock to the bathroom
Very cheap furniture with discount feeling
Non functioning doorpump
Stayed 5 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel reception can't find my booking, althougth i show my booking record, at the end they find the booking with other name because data enter mistake. After i go up the room, there is not my room type in my booking, i need to ask reception again, this time they says room type name and picture are not match in hotels.com by marketing team foul. The wifi is not work, i need to ask reception again. The shower head is break but i dont want to go reception again, it's so hard to report the items one by one. There are too much mistakes within my stay period.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exemplary Service

Palin was an absolute gem. From the time I made initial contact prior to arrival, to my time of check out, she went above and beyond to make everything about my stay as comfortable as could be. She gave great local recommendations as well as helped orchestrate my travels to a major city about 90 minutes away. She is definitely a valued member at the Grand Palazzo Hotel Pattaya
Stayed 17 nights in Oct 2023

6/10 Okay

Amin

Liked: Room comfort

Yes and No

The hotel is very old and needs renovation. Location is very good. Breakfast is very very basic. Mostly Thai food and doesn’t have a good variety.
Stayed 2 nights in Jul 2022

4/10 Poor

Idun

Liked: Staff & service
Disliked: Cleanliness
It was a lot of bugs in the room, in the bathroom, on the walls, on the floor and in the bed. Changed room, Next room was much better But still a couple of bugs there
Stayed 1 night in Nov 2023

4/10 Poor

Young

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1. Dirty sofa 2. Very noisy 3. The whole prop. is run down 4. The hallway smells moldy 5 No hot water, it’s just medium 6. The breakfast buffet is good
Stayed 4 nights in Feb 2023

6/10 Okay

Krishna

Liked: Cleanliness
Shower head is sooooo old, rusty & water comes out in different directions & not straight down. Hand held shower head never worked
Stayed 3 nights in Feb 2024

10/10 Excellent

daiki

Stayed 2 nights in May 2025