Outdoor pool, pool loungers

Reviews of Hollywood Pool Villa Jomtien Pattaya

4.5 out of 5
Hollywood Pool Villa Jomtien Pattaya
Moo 12.Palm Oasis Village, Thepprasit, Road Soi 17, Nongprue, Banglamung, Pattaya, Chonburi

Reviews

6.0
Rating 10 - Excellent. 9 out of 31 reviews" "
Rating 8 - Good. 5 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 10 out of 31 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

7.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Vik

Stayed 8 nights in Oct 2023
Response from tt on 22 Oct,2023
Thank you so much for staying with is. We are pleased you enjoyed your stay.

8/10 Good

Vik

Stayed 5 nights in Apr 2023
Response from tt on 7 May,2023
Thank you so much for staying with us at our private pool villa. We are pleased you enjoyed your stay and we sincerely hope to see you again soon

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not properly cleaned, no proper amenities. Properly condition was not as expected.
Stayed 2 nights in Nov 2019
Response from tt on 7 Dec,2019
Dear Anon guest, we are sorry to see your review here, as it is left anonymously, we cannot know your check in date or which villa and urge you to let us know more details so we can resolve the situation. We are waiting to hear from you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานบริการดีมากๆ บริการดีมากๆๆๆยิ้มแย้มต้อนรับแบบเป็นมิตรมากๆค่ะห้องพักกว้างอุปกรณ์ครบสะอาดสงบเหมาะกับการพักผ่อนจริงๆอาหารเช้าอร่อย ชอบมากค่ะถ้ามีโอกาสจะกลับไปพักอีกเอาใจใส่กับลูกค้ามาก
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Patrik, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Stylish Pool Villa with Privacy” I was so excited to stay here for a birthday treat. I wanted to spoil myself and I certainly felt pampered staying here. I spent some quality time in the villa. I chose the villa with the private sauna. Note, not every villa has the private sauna and super sized pool, so you have to be sure to choose the correct one! From arrival to leaving, I felt so relaxed and comfortable. The staff were awesome and check in was so smooth. One of my friends secretly ordered a birthday cake for me and the villa host made sure it was ready. We also had the private BBQ, highly recommend the seafood! Plenty of space to just chill and unwind. It is not often you get to stay in a place like this, so you gotta make the most of it. Had a super time and when I come back to Pattaya, I will sure be booking with you guys. You make my stay just perfect and I can’t thank you enough 🙏 🙏 🙏
Stayed 1 night in Oct 2018
Response from tt on 26 Dec,2018
Thank you so much for staying at our private pool villa. Hope to see you again soon ))

10/10 Excellent

Paolo, Malasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this one!!! Thanks to all the wonderful staff who have made this trip one to remember. Super pool villa!
Stayed 1 night in Oct 2018

10/10 Excellent

Ramida, Singapoure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very organised check in, the villa was well appointed with spacious rooms and the price paid was a good deal. the beds quite good with a comfy quilt, overall a well equipped villa and worth the money. Great pool villa would recommend went with a group of friends good location, staff really friendly and would definitely go again.
Stayed 1 night in Oct 2018
Response from tt on 25 Oct,2018
Dear Ramida Thank you so much for choosing our lovely Villa in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are very happy that you enjoyed your stay with us. It is always a pleasure to read comments like yours and we look forward to welcoming you to stay with us in the future. Best Regards

6/10 Okay

Chng, Singapore

Liked: Cleanliness
Very clean rooms & close to food & pubs...
Very clean rooms. Polite staff. 5 minutes drive from food outlets & pubs.
Response from Charlie on 9 Oct,2017
Dear Valued Guest. Thank you very much for choosing our villas for your stay in Pattaya. We are glad that you were happy with the cleanliness of the villa as well as the location. We are most pleased to hear that our staff were polite. We appreciate your comments and we look forward to welcoming you back to stay with us in the future. Best Regards. Customer Service Team.

10/10 Excellent

Naden, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Love the location, love the cleanliness (10/10) with daily room makeup, pool is superb & staffs are excellent & friendly. It is almost like butler service, with them attending to all your queries. Friendly town & serene environment!
Response from TT on 9 Oct,2017
Dear Naden. Thank you so much for taking the time to write a lovely review for us. We appreciate your comments. It is great to hear that you enjoyed your stay with us and we most pleased that you were happy with the staff, location and cleanliness of the villa. We hope you will come back and stay with us again in the future. Best Regards. Customer Service Team.

10/10 Excellent

Jon, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! We will come back. Stunning beach few steps away. Chic and clean cottage with perfect private big pool. All the staff was very kind to us and our baby. Warmly recommended and big thanks to the team for this dream stay. We will reccomend this villas for all our friends.
Response from TT on 9 Oct,2017
Dear Valued Guest Thank you so much for choosing one of our lovely Villas in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are very happy that you enjoyed your stay with us. It is always a pleasure to read comments like yours and we look forward to welcoming you to stay with us in the future. Best Regards Customer Service Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never try this villa
Never... Never try this hotel. The reception is 2 miles away. You need to call taxi for reception. No telephone in the room so u have to use your gsm to call and you will pay alot for roaming. There is nothing around and the neighbour isnot safe.. When u call the reception for smt u must wait more then hour. The room facilities are so poor. There is water problem in the bathroom. All at of masquitos. Very far away from the city. Nothing is good even not avarege. Too bad. Never never never try this hotel
Response from Charlie on 9 Oct,2017
Dear Valued Guest Thank you so much for choosing one of our lovely Villas in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are always looking at ways we can improve our service to our lovely customers. We understand that there were some issues that may not have been up to your expectations and we have addressed the things that you have kindly pointed out to us. We now have a telephone in the villa so you can contact us 24/7. There isn't much we can do about the location, which is clearly pinpointed on the maps of all our booking channels. The villas is private and in a quiet location within a five minute drive to the city. Please accept our apologies for the things you were not happy with and give us the opportunity to welcome you back to Pattaya and stay with us in the future. Best Regards Customer Service Team

6/10 Okay

Shuk yee toto

Travelled with group
Disliked: Cleanliness
Stayed 3 nights in Nov 2019
Response from tt on 5 Dec,2019
Thank you for staying with us. We hope to see you again in the future.

8/10 Good

DONGOK

Liked: Property conditions & facilities, room comfort
외진곳 위치를 보완해 주다면 최고의 풀빌라
가성비 대비 숙박시설은 괜찮았지만, 외딴곳에 위치하고 있어 차량렌탈을 하지 않는다면 택시비 지출을 감수해야 한다. 빌라 운영측에서 좀티엔 해변 및 시가지 방향으로 셔틀을 제공해 준다면 많은 외국관광객들이 편하게 이용할 수 있고, 활성화가 될 것이다.
Stayed 6 nights in Sep 2019
Response from tt on 18 Oct,2019
Dear Guest, we are so pleased to see your feedback here. We do hope to see you again in the future

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
第一天入住的時候還可以 聯繫職員也很有效率 有一間洗手間發出臭味 大概是通水的渠經過那間洗手間 發出尿的臭味 而且花灑開關裝置也是壞的 即使工人弄好 隔了一會兒也是壞的 最後一晚的時候非常生氣 我們出外的時間關了所有門 一回到渡假屋的時候 發現大門開了 我們屋內的門也開了 本來以為是有小偷入了屋 問了職員後 原來他們會入你的屋查看你的冷氣關了沒 但生氣的是沒有幫我關了門
Stayed 3 nights in Jun 2019
Response from tt on 1 Aug,2019
Dear anonymous. We are unable to check all the details about your reservation and your review here due to leaving the review anon. We hope to see you again in the future.

2/10 Terrible

bogun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
예약 하지마세요.
정말 안조아요.디파짓 5000밧 받고 돌려주지않아요. 청소비 따로받고.수영장이 목욕탕 수준입니다. 절대로 이용하지마세요
Stayed 7 nights in Mar 2019
Response from tt on 24 May,2019
ก่อนอื่น, เราขอขอบคุณเป็นอย่างยิ่งที่เสียสละเวลาของคุณ เพื่อเขียนรีวิว การตอบกลับของคุณสำคัญกับเราเป็นอย่างมาก และเราใส่ใจความคิดเห็นของคุณเป็นอย่างมาก ทางเราข้าใจว่าในระหว่างการเข้าพักของคุณไม่ได้เป็นไปตามที่คุณคาดหวังทุกอย่าง และขณะนี้เรากำลังดำเนินการแก้ไขปัญหาที่คุณชี้ให้เราเห็น น่าเสียดาย, ที่บางอย่างเราไม่สามารถควบคุมได้, แต่สิ่งที่เราควบคุมได้ เราจะพัฒนาอย่างเต็มที่ โปรดเข้าใจ และขออภยเป็นอย่างสูง เราหวังเป็นอย่างยิ่งว่าจะมีโอกาสได้ต้อนรับคุณอีกในครั้งต่อไป

2/10 Terrible

Jay

Disliked: Staff & service, room comfort
꼭 확인 바랍니다.
청소도 한국돈 5만원 정도 줘야함. 수건도 안 갈아줌. 전기도 70와트 이상 1와트 당 7바트 유료임. 세계 여러나라 돌아다니며 이런 숙박업소 처음봄. 절대 가지마세요
Stayed 3 nights in Feb 2019
Response from TT on 2 Mar,2019
Dear Guest, We are so sorry that you overlooked the details on the website - we do not include daily cleaning in the price. We understand you were unhappy when we informed you that daily cleaning was an optional extra. However, about electricity - it simply is not true. We do not charge any guest for electricity at all - it is included in the rate. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

2/10 Terrible

Stig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STYR UNNA !!!!!
Stayed 2 nights in Dec 2018
Response from tt on 2 Mar,2019
Dear Stig, We’re sorry to hear you did not have a great experience. We would like you to elaborate on the reasons why you were unhappy as we are unable to fix the issues if we do not know what they are. It is a pity you did not reach out to us during your stay and give us the opportunity to put things right. We do hope you will give us the chance to serve you again in the future. Best Regards

10/10 Excellent

KUOHUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent
Stayed 4 nights in Jan 2019
Response from tt on 2 Mar,2019
Dear Guest, Thank you so much for your feedback. We are pleased you had a great time and we do hope that you will come back and stay again in the future. It is always a pleasure to read comments such as yours. Looking forward to seeing you again soon. Best Regards

2/10 Terrible

khwanruethai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and towel very old and dirty.
Stayed 2 nights in Dec 2018

6/10 Okay

Tsz Ching

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from tt on 26 Dec,2018
Thank you so much for staying at our private pool villa. Hope to see you again soon ))

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
เราจองห้องพักแต่ไม่ได้รับห้องพักที่จอง
จองห้องและจ่ายเงินได้รัยการคอนเฟิรม แต่ไปถึงห้องพักเต็มไม่มีห้องให้พัก โรงแรมและเว็ปไซด์ไม่รับผิดชอบอะไรเลย ให้เราตามเงินคืนเอง แย่มาก ไม่มีแม้คำขอโทษ
Stayed 1 night in Jul 2018
Response from tt on 15 Sept,2018
ขอขอบคุณมากสำหรับการเลือก วีไอพี วิลล่าส์ สำหรับการพำนักในประเทศไทย เรายินดีมากที่สละเวลาให้ความคิดเห็นและข้อติชม ที่เราสามารถนำไปพัฒนาและปรับปรุงบริการของเราเพื่อลูกค้าที่น่ารักต่อไป เราเข้าใจว่าอาจจะมีปัญหาหรือ ความคาดหวังที่ยังไม่ได้รับการแก้ไข และ เราหวังว่าคุณจะกรุณาชี้แนะให้เราเห็นถึงข้อบกพร่อง ได้โปรดรับการขอโทษอย่างจริงใจจากพวกเราในสิ่งที่ทำให้คุณไม่มีความสุข และ ให้โอกาสเราต้อนรับเมื่อคุณกลับมาที่พัทยาและบริการคุณอีกในอนาคต

8/10 Good

KA YIU

Liked: Room comfort
交通比較不方便,office關, 難以與工作人員聯絡
Stayed 2 nights in Jun 2018
Response from tt on 18 Jun,2018
Dear Guest, Thank you for choosing our villa for your stay in Pattaya. We are sorry you were unhappy with the traffic in Pattaya - but this is something that we cannot control and cannot be responsible for. Also, yes the office is closed due to the majority of our guests requesting to check in at the villa instead of at a different location. We do hope that you will come back and stay with us again in the future. Best Regards

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
不建議入住,交通不方便並且別墅內環生情況欠佳,及安排入住的流程也不理想,需說在入住前有發電郵詢問客人甚麼時候到達但在到達後卻等了約半小時才有職員過來開門安排入住。
Stayed 2 nights in May 2018
Response from tt on 2 Jun,2018
Dear Ryan, Thank you for choosing our villa for your stay in Pattaya. We emailed you to ask for your estimated arrival time and initially, you denied it was your booking. When we finally connected, you said you would arrive between 15:00 and 15:30. You actually arrived before, but we did not know this. However, history of our system indicates that check in was complete at exactly 15:00, which we feel is pretty amazing, given the ETA you gave. We are sorry that this was not your impression. About the surrounding areas of the villas - this is private land or public land, and we have absolutely zero control over these areas as this land does not belong to us. We can only take care of the villa complex areas. Regarding the location, surely it is up to the guest to look at the map of the accommodation prior to booking, then research where it is and what is in the vicinity. It is very sad your feedback relates to the areas outside the villa (which are beyond our control) and you do not mention anything about the villa, the pool, the service, the manners of the assistants.... We do hope that you will come back and allow us to serve you again in the future. Best Regards

2/10 Terrible

Wai Tin Tomy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from TT on 25 May,2018
Dear Wai Tin Tomy, Thank you for rating us but without any comments we are unable to understand what the problem was. We would appreciate it if you contact us asap to clarify. Thank you!

2/10 Terrible

LAI CHING, HONG KONG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole floor has the smell of stool, I dare not go to the bathroom, No one handles, The door lock is broken, A lot of dust, The massage pool on the top floor has not been cleaned for many years, It's far from the photo, It's not good for the matching, It's not convenient
Stayed 1 night in May 2018
Response from TT on 20 May,2018
Dear Guest, We are so sorry that you were disappointed with your stay. We were not informed of your dissatisfaction at the time of your stay - if we had been informed, we would have acted accordingly. We are very surprised at your comments as we pride ourselves on our cleanliness. Please accept our sincerest apologies and allow us to welcome you again in the future. Best Regards.

2/10 Terrible

juhyun, 대한민국

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악중에최악
최악입니다 위치 완전 시골공사장에 고립되구요 주위에 아무거도 없고 직원 불친절하구요 샤워실 물은 졸졸 나옵니다 또한 주위 이동시 벤대여비 택시비등을 바가지 씌웁니다 절대 가지마세요
Response from Charlie on 9 Oct,2017
Dear Guest. Thank you for your feedback about your stay with us. We are most surprised that you gave us poor feedback about the location when the property is clearly pinpointed on the maps of all our booking channels. There are many hotels in the heart of Pattaya, but private villas are not located next door to shopping centers and restaurants because they would not be private and they would certainly be noisy. We apologize for the inconvenience caused and wish you pleasant travels in the future. Best Regards, Customer Service Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店不错,位置差!一定要租车
希望有帮忙叫车服务
Response from Charlie on 9 Oct,2017
Dear Valued Guest Thank you so much for choosing one of our lovely Villas in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are very happy that you enjoyed your stay with us. We look forward to welcoming you to stay with us in the future. Best Regards Customer Service Team

6/10 Okay

Yiu Fai, 香港

Disliked: Cleanliness, staff & service
服務整差
酒店本來不太差,但服務就極差,尤其是外國人既Staff,對住亞洲人就愛理不理,對住啲外國人就笑騎騎,人手不足也是個大問題,搵人幫忙有排等
Response from Charlie on 9 Oct,2017
Dear Valued Guest Thank you so much for choosing one of our lovely Villas in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are always looking at ways we can improve our service to our lovely customers. We understand that there were some issues that may not have been up to your expectations and we are addressing the things that you have kindly pointed out to us. Please accept our apologies for the things you were not happy with and give us the opportunity to welcome you back to Pattaya and stay with us in the future. Best Regards Customer Service Team