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Reviews of Opal House Hotel & Restaurant

2.5 out of 5
Opal House Hotel & Restaurant
75/180-183 M.12, Jomtien Beach Road, Nongprue, Banglamung, Pattaya, Chonburi

Reviews

6.2
Rating 10 - Excellent. 4 out of 56 reviews" "
Rating 8 - Good. 20 out of 56 reviews" "
Rating 6 - Okay. 18 out of 56 reviews" "
Rating 4 - Poor. 8 out of 56 reviews" "
Rating 2 - Terrible. 6 out of 56 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
A receptionist wit a bad memory
Fast check-in but receptionist called me "Papa" AGAIN although on a previous visit I had told her "Sir" would be more appropriate to a guest. Other than that no complaints
Stayed 1 night in Aug 2019

4/10 Poor

donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
Poor check-in but overall good
Check-in is frustrating. Give the girl on the desk your booking receipt and it takes AGES to find your booking. Not the first time this has happened.Hotel is rather old and room rather basic but aircon works well and shower is hot. Good location right opposite the beach but at night the road is quite noisy and lights outside bright. I had seaview room but next time will request a back room for a better sleep. Breakfast is extra in restaurant at front of building and is satisfying and reasonably priced. Hotel good for the price.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Not too noisy
Only hard on climbing stairs if you have lots of luggage. Very convienient location to stay.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Jonathan

Disliked: Property conditions & facilities
Located along seaside, fantastic Sea view and good price.

8/10 Good

Verified traveller

cheap. very good location. good choice if you are not fussy.

6/10 Okay

Peter, Melbourne

Location, Location
Had a one night stay in order to catch up with an old friend from Australia and his Thai girlfriend who were spending a week in Jomtien. (Not at this hotel). Chose the hotel because I could get a seaview room for less than A$32/night in a location close to my friends' unit. Had stayed here before when I found the receptionist rude and inefficient. This time she was only sullen. Location of hotel good, food ok, rooms not bad

6/10 Okay

Verified traveller

Disliked: Staff & service
Gustomer relations need attention
I had stayed here once before and receptionist took AGES to find my booking---I gave her Conf.# but did not have printout. This time I made sure I had printout. It still took AGES. I told her their admin. system needed overhaul."Don't worry PAPA " she said "I find it soon". I told her their admin system still stinks and so does their customer relations. Guests should be addressed as "Sir" not "Papa". Other than that hotel is ok and in a great location

6/10 Okay

Verified traveller

Convenient and affordable hotel.
Great to be right on the beach. A little noisy, but...

8/10 Good

Tweed, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service
Facilities: Everyday; Value: Bargain; Service: Professional; Cleanliness: Pleasant;

8/10 Good

Ron, Canada

Liked: Cleanliness
The front desk clerk should be cleaning rooms has no people skills at all other than her the room, location and restaurant is fine

8/10 Good

ewan, Australia - NT - Darwin

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Economical; Service: Respectful; Cleanliness: Pleasant;

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf and Food vacation
Enjoyed my stay at Opal. The food is good, hotel is right across the beach. And the staff was great. A little noisy at times but nothing that disturbed my sleep, etc. Thoroughly enjoyed my stay and would stay there again.

6/10 Okay

Göte, Stockholm

Liked: Room comfort
Nice guest hosue
The location and price for the room are perfect.

10/10 Excellent

ARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oli todella mukavaa yöpyä
Stayed 28 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Håpløst med sure og grinete resepsjonister
Vi forventa ikke så mye, dette er tross alt et billig hotell rett ved stranda. Men dama i resepsjonen var så grinete og sur. Også i Thailand da - nesten en prestasjon å finne noen som ikke er serviceminded. Sorry, men aldri mer !
Stayed 1 night in Mar 2020

6/10 Okay

Harald

Liked: Cleanliness
Rotete innsjekking. Hotellet hadde ikke oversikt over bestillingen gjort via Hotels.com, så jeg måtte vise fram bestillingen som var på telefonen min. Usikker på om jeg fikk helt det rommet som var bestilt. Mente det skulle være safe på rommet, men det var det ikke. Rommet var for så vidt ok, men savnet nattbordlampe, og alt på det lille badet ble vått etter en dusj. God mat og service i restaurangen, og fin beliggenhet i forhold til strand og uteliv ellers.
Stayed 2 nights in Feb 2020

2/10 Terrible

Sun, montreal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
L accueil par la femme qui travail à la réception est affreux , elle a continuer à encaisser les factures du restaurant qui fait partie de l’hôtel et m’a laisser attendre 25 min et après elle me demande le numéro de confirmation de ma réservation 6 fois et fait semblant de me faire comprendre que les chambres sont complet ! Alors je que j’avais ma confirmation. Elle a commencé à chercher sur mon courriel de confirmation le prix que j’avais payé, elle est surprise de voir 23 $ mais ce qu’elle ne comprends pas que c est 40 $ - 17 $ de mes point expédia c est pour ça qu’elle ne voulais pas donner la chambre . Elle a pris 500 baht de garantie aussi En tout cas , à Ne Pas recommander
Stayed 1 night in Jan 2020

6/10 Okay

Svein Iver

Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 16 nights in Oct 2019

8/10 Good

Mecislav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ligger fantastisk. Udsigt over vandet. Jeg vender tilbage. Hotellet svarer ikke når man skriver til dem.
Stayed 21 nights in Feb 2019

8/10 Good

Gunnar

Liked: Staff & service
Hotell på stranden
Hotellet begynner å bli slitt, det kunne vært renovert. Rommet har kun et strømuttak. Betjeningen er hyggelig og hjelpsomme. Restauranten har god mat. Inngangen til hotellet er igjennom restauranten.
Stayed 28 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Direkt am Strand... Ab dem 2. Obergeschoss auch Meerblick - sonst Blick auf die Kabel. Günstige Zimmer mit Basis - Bad. Flachbildschirm, Kühlschrank und Klima vorhandenen.
Stayed 22 nights in Jan 2019

8/10 Good

KENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 14 nights in Jan 2019

8/10 Good

Elena

Liked: Cleanliness, property conditions & facilities, room comfort
Отель расположен на первой береговой линии пляжа Джомтьен. Общее состояние отеля неплохое, хорошая уборка каждый день. Персонал на ресепшен не очень доброжелательный со слабым английским языком. Лифта в отеле нет, но сотрудники помогли поднять вещи в номер.
Stayed 2 nights in Jan 2019

10/10 Excellent

Dorthe Engholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi på Opal er ikke godt 😟
Stayed 24 nights in Dec 2018

8/10 Good

Merja

Liked: Cleanliness, staff & service
Hinta-laatusuhde hyvä
Alkukankeuden jälkeen palvelu ystävällistä. Hotelli on vanha ja varustelutaso sen mukainen, mm. pistokkeita vain yksi. Silläkin pärjää, jatkojohto mukaan on hyvä idea. Huoneet hyvän kokoisia, hyvä sänky ja mukavat vuodevaatteet. Miinuksena heikko wifi. Ranta lähellä.
Stayed 14 nights in Oct 2018

10/10 Excellent

Bjørn Ove Kilhavn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lauri

Liked: Cleanliness, staff & service
Good bang for the buck
Stayed for a week here, room was quiet and staff were friendly.
Stayed 5 nights in Dec 2017

2/10 Terrible

Mats

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
varning för dubbel betalning. Var tvungen att betala när jag chekade ut igen trots att jag visade dom att pengar hade redan tagits från mitt konto. hotels .com sämsta hotll jag varit på

4/10 Poor

Odd Erik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Gjennomreise

6/10 Okay

Esko, Pieksämäki

Liked: Cleanliness
Hotelli sijaitsee lähellä rantaa
Ruoka hotellin ravintolassa oli tosi hyvää kaikki palvelut oli hotellin lähellä voin käyttää jatkossakin kyseistä hotellia

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Viel Defekt und abgewohnt Kleintiere Nicht empfehlenswert

6/10 Okay

Bengt

Disliked: Staff & service, property conditions & facilities
Jag tycker att hotels. Com har vilselett, med fel bild på rummet. Det var riktigt fel av dom tycker jag.

2/10 Terrible

Ottar Kaurin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generelt elendig service & liten vilje til å ordne
Elendig service.. hadde bestillt med sjøutsikt. Men fikk rom i andre etasje med utsikt rett i ei plakat! Sur jente satt i resepsjonen...

2/10 Terrible

sneipen, oslo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greit nok for personer som liker kakkelakker
Kakkelakker å skitne rom , fikk ikke det rommet som var foto av på bestillingen . Ingen fjernstyring eller av og på bryter til airconditionen . dårlig seng . Mye bråk av de ansatte og ikke tilrettelagt for handicapede .
Husdyr

4/10 Poor

SOUNCHEOL

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
One time experience is enough.. The wooden frame and the mattress is old... poor quality.. people don't care others.. make noise and shouting...endless knocking doors..

8/10 Good

KANAMI

Disliked: Property conditions & facilities, room comfort
7泊の快適な滞在
7泊しましたが快適でした。 ホテル自体は古いけど清潔で、お掃除も丁寧にしてくれていました。 一番のお気に入りはバルコニーからのオーシャンビュー。 立地も非常によくまた来たいと思います◎

4/10 Poor

John, Mosjøen

Disliked: Property conditions & facilities, room comfort
Flyttet til et lelighetskompleks etter 5 dager så jeg tapte mye penger!

6/10 Okay

Verified traveller

Disliked: Room comfort

10/10 Excellent

elena, МОСКВА

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opal House Hotel & Restaurant
ПРОЖИВАЛИ С ПОДРУГОЙ 10 ДНЕЙ В ФЕВРАЛЕ 2016 ГОДА, ВИД С БАЛКОНА НА МОРЕ, НЕЗАБЫВАЕМЫЕ ЗАКАТЫ СОЛНЦА, УДИВИТЕЛЬНО ТИХО НОЧЬЮ, ПЛЯЖ ЧИСТЫЙ, ПЕРСОНАЛ ДОБРОЖЕЛАТЕЛЬНЫЙ, ДУМАЮ, ЧТО ЕЩЕ ОСТАНОВИМСЯ В ЭТОМ ОТЕЛЕ...

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Ta forholdsregler!
Hotellet ligger sentralt med gangavstand til det meste. Et ok hotell til denne prisen. Anbefaler ikke rom med havutsikt, forferdelig mye musikk og natteliv fra strandpromenaden til kl 02/03 enkelte netter. Ingen heis. NB ! Ikke lever klær til vask på hotellet! Dobbelt pris i forhold til andre vaskeri 100 meter unna! Rent og greit hotell, men wifi er til tider helt fraværende. Koselig betjening og god mat i restauranten.

4/10 Poor

rita, stavanger

Liked: Staff & service
Disliked: Room comfort
billig og bra hotell rett ved stranden
greit hotell,billig,rett på stranden,praktisk med restaurant under og butikk vegg i vegg. hadde sjøutsikt og du har alt du trenger rundt deg

6/10 Okay

ingrid, danmark

Liked: Cleanliness
Lidt gammeldags værelser ikke meget komfort
Dejlig tur Aeroflot meget overraskende godt dejlige fly fin betjening. Værelset gammeldags men rent og pænt Fik gjort rent hver dag