3 outdoor pools

Reviews of Renaissance Pattaya Resort & Spa

5 out of 5
Renaissance Pattaya Resort & Spa
9/9 Moo 3, Na Jomtien, Sattahip, Chonburi

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 246 reviews" "
Rating 8 - Good. 78 out of 246 reviews" "
Rating 6 - Okay. 12 out of 246 reviews" "
Rating 4 - Poor. 6 out of 246 reviews" "
Rating 2 - Terrible. 7 out of 246 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a 10/10 with beautiful views of the ocean. The beach is a bit dirty with plastic and seweed on the beach. The staff are amazing and friendly. The food is great but limited options s for a longer stay. We stayed 5 days. The surface at the pool was a bit weird. They never came around to see if you wanted anything. When you went to the bar they made you feel bad for coming to the bar and said go back to your seat and we will bring it to you. Overall, the really beautiful and I would recommend it
Stayed 5 nights in Jan 2024
Response from N on 25 Jan,2024
Thank you for your kind update

10/10 Excellent

Kah Soon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort but nothing much in it’s vicinity. If you are here, be prepared to stay and enjoy the resort in it’s entirety. That said it has a great beach view, good food, and awesome staff, so not a hard thing to do by all means, hence the overall 5 stars
Stayed 2 nights in Jan 2024
Response from N on 25 Jan,2024
Thank you very much

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has great facilities, the poools are good and the room was excellent.
Stayed 4 nights in Oct 2023
Response from Kan on 8 Dec,2023
Dear Mike,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Kamolluk

Travelled with group
Great location and value for money
Stayed 2 nights in Nov 2023
Response from Kan on 8 Dec,2023
Dear Kamolluk,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Quality downgrade
Missing some toilette set and no extra toilet paper in the bathroom. There was a commode drainage issue. Pillows were too soft. I liked it more in the past when they had Friday dinner buffet. This time they just have Saturday dinner buffet only.
Stayed 2 nights in Nov 2023

10/10 Excellent

JIHYE

Stayed 3 nights in Oct 2023

10/10 Excellent

chihwei

Stayed 3 nights in Sep 2023

8/10 Good

Ploymalada

Liked: Cleanliness, staff & service, property conditions & facilities
(➕)Nice place to spend time with family. (➖)Waiting in the check-in queue for a very long time despite having 1 previous queue .The beach is not as clean as it should be.
Stayed 1 night in Jul 2023
Response from Renaissance Pattaya Resort & Spa Management Team on 7 Aug,2023
Dear Khun Ploymaya,Thank you for taking the time to let us know about your experience while staying with us. Unfortunately our hotel location is not meet your expectations we're sorry to hear that however I have shared your feedback with the leadership team to ensure that our other service during you are here may help you enjoyed during stay with us. We wish we may have chance to welcome you back in the future plan in Pattaya area. Kind regards, Renaissance Pattaya Resort & Spa Management Team

8/10 Good

Krisana

Liked: Cleanliness, staff & service, property conditions & facilities
Easy location and nice beach view
Stayed 1 night in Jul 2023
Response from Renaissance Pattaya Resort & Spa Management Team on 7 Aug,2023
Dear Khun Krisana,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again.Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Janpim

Liked: Cleanliness, staff & service, property conditions & facilities
The infinite pool tgat separated children from adult.
Stayed 1 night in Jul 2023
Response from Renaissance Pattaya Management Team on 18 Jul,2023
Dear Khun Janpim, On behalf of the entire hotel team, I want to thank you for sharing about your stay. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Matteo

Stayed 2 nights in Jul 2023
Response from Renaissance Pattaya Management Team on 18 Jul,2023
Dear Mr.Matteo, On behalf of the entire hotel team, I want to thank you for rating us. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Dilek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
safe for kids. Good hotel. Good quick recharge.
Stayed 1 night in Jun 2023
Response from Renaissance Pattaya Resort & Spa Management on 14 Jun,2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

8/10 Good

Siriya

Stayed 2 nights in May 2023
Response from Renaissance Pattaya Resort & Spa Management on 1 Jun,2023
Thank you for taking the time to let us know about your experience while staying with us. Unfortunately our hotel location is not meet your expectations we're sorry to hear that however I have shared your feedback with the leadership team to ensure that our other service during you are here may help you enjoyed during stay with us. We wish we may have chance to welcome you back in the future plan in Pattaya area. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Raphael

Stayed 2 nights in Apr 2023
Response from Renaissance Pattaya Resort & Spa Management Team on 24 May,2023
Dear Raphael, On behalf of the entire hotel team, we would like to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassador as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic. Just go it’s a no brainer.
Fantastic place, fantastic bed, great facilities, great service. Felt like home. Restaurants are very good, private beach stunning, pools fantastic. It’s really paradise and excellent value for money.
Stayed 3 nights in Apr 2023
Response from Renaissance Pattaya Resort & Spa Management Team on 24 May,2023
Dear Romain, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank all the staffs of Renaissance Pattaya. My sister and I had the best hotel stay ever. The service here has really set the standards higher for what to expect in a 5-star hotel. When we first checked in for the night, the room's aircon was faulty. However, it was resolved quickly by changing our rooms. It was solved in 10 minutes. We came to Pattaya for the Rolling loud event; the hotel has a team specially for navigation/limousine. They helped us to settle our transportation back and forth and tried their best to help us with the bad traffic. I personally feel that the navigation team will go to the extra mile for their guests and have done way more than their job scope. One of the example, the hotel's spa was fully booked after the concert and the team even helped to contact other spas/ massage parlor to get a slot for us. Once done, they even offer to book a limousine to the place and buggy ride to fetch us from our room. All of this was initiated by the staff and I truly felt pampered throughout my stay. I would like to specially thank Ti and all of the navigation team (sadly, I didn't manage to get all their names) for their warmest hospitality and helping us with every request. The Reception team was also very patient and friendly and helped us in any way they can. It was the little details that elevated the experience here! I genuinely love their service!I cannot recommend this place enough! Thank you Renaissance Pattaya for this wonderful stay!
Stayed 5 nights in Apr 2023
Response from Renaissance Pattaya Resort & Spa Management Team on 24 May,2023
Dear Bernice, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Krishna Pavan

Stayed 2 nights in Mar 2023

10/10 Excellent

Olena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2023

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort in a great location. Situated outside of Pattaya city, super quiet and secluded. Resort does haven’t too many rooms so it helps with the traffic within the resort. Easily enjoy the resort without to having to run into other guest all the time. Enough space to spread out and enjoy the various parts of the resort.
Stayed 3 nights in Jan 2023

10/10 Excellent

sunki

Travelled with family
Stayed 3 nights in Jan 2023

8/10 Good

SHUI CHING

Stayed 1 night in Jan 2023

10/10 Excellent

Manish

Stayed 6 nights in Jan 2023

2/10 Terrible

TIM

Stayed 2 nights in Jan 2023

10/10 Excellent

Carrie, Forest Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice but there is not much outside of the resort. If you need to go out, you will have to drive or take car service. Not walkable to anywhere.
Response from DOR/Renaissance Pattaya Resort & Spa Management on 8 Jan,2023
Dear Carrie,On behalf of the entire hotel team, I want to thank you for sharing about your valued feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with R Pattaya Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is subtly displayed on multiple levels leading down to the sea. Infinity pools and an avenue of trees lead your eye from the lobby out to the waiting ocean. The staff are attentive, knowledgeable and so kind and nothing appears to be a problem. The evening restaurant was a delight with a good selection of wines to accompany dishes, breakfast is a vast buffet style with a huge amount of choice. Special mention to Johnnie at breakfast who went and got everything I needed whilst I took in the surroundings. Already planning my return.
Stayed 1 night in Sep 2022

10/10 Excellent

Hossein, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, modern, new hotel but a bit far from downtown Pattaya.
Stayed 1 night in Sep 2022

8/10 Good

Charanjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Pracha

Stayed 2 nights in May 2022

10/10 Excellent

Janpim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022
Response from Renaissance Pattaya Resort & Spa team on 19 Jan,2022
Dear Mr. Timothy, Thanks for letting us know you had a great stay at Renaissance Pattaya Resort & Spa. We look forward to welcoming you back again next time. Best regards,

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good for family
Stayed 1 night in Jun 2021

10/10 Excellent

Sirivimol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive
Clean and nice facilities. I feel safe staying here. I will definitely come back.
Stayed 1 night in Apr 2021

6/10 Okay

Montri

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
big room,poor service
first impression at the reception, service is extremely slow for check in.Should improve significantly for overall service as well. SERVICE EQUALS TO 3STARS. Dusit service is ways much better. With room facing the street is over priced.
Stayed 1 night in Mar 2021

10/10 Excellent

Choloh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

guest, bangkok

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Services is bad. Requested services from the pool bar for a few times for 2 different days and didnt get it. It was just simple drink order, the staff didnt prepare the drinks and didnt come bother to come back and take the order. The room have big cracks on the wall. It wasnt pleasant looking. Hotel is overated as 5 star hotel.
Stayed 1 night in Aug 2020

8/10 Good

Theerachai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality establishment
Great hotel, helpful staff, decent, quiet location off the main drag. Two tiered pools overlooking the sea, comfortable rooms with delightul bathrooms and fittings. Even the basic room is sufficient and provides nice easterly views over the countryside and little conical hills. Smaller bed than I was expecting but it was adequate. Several dining options in-house. Recommended.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

2/10 Terrible

Paweenuch

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The place focus on wedding and money generator rather than making guests comfortable. The staff at the kid club was rude and anti kids. Rooms were full with mosquitoes
Stayed 1 night in Jan 2020

10/10 Excellent

Vivian Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

8/10 Good

M

Travelled with group
Liked: Staff & service, amenities
I found lots of ants in my closet and I asked the staff to clean up but it didn’t work. He killed a ant on my T shirt. I had to throw it away. I couldn’t sleep the last night.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was gorgeous and beach was surprisingly beautiful! The only issue for us was the language miscommunications that happened quite a lot throughout our stay - we found it quite funny in the end, but it was impossible to ask for anything as we usually received something very different!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Dallas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

NapatWadhanakul, Bangkok

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very great stay at this hotel. Lovely atmosphere and fantastic breakfast. Spa is so relaxxxx, Hotel staff very cute, active and nice :)
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

2/10 Terrible

Yee Man

Stayed 4 nights in Oct 2019

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019