4/10
Took them 30 minutes to find our [website] reservation, while we waited and watched them serve other (Thai) customers first. Italian restaurant is a terrible Thai imitation and pizza oven was closed. Room service very limited. Songthaews do not go this far down the road so you have to walk. Breakfast terrible. The internet was so slow it was unusable, slower than dial-up, constantly showed as 'poor signal'. Took them 25 minutes to let me check out, I just walked out in the end. Paid in advance for 5 days but took the loss and left after two to go to a different hotel. 2 or absolute maximum 3 star, you can get so much better for the price. They weren't even able to call us a taxi.