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Reviews of The Machan

3 out of 5
The Machan
Private Road, Village Jambulne, Paud, Maharashtra

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 34 reviews" "
Rating 8 - Good. 6 out of 34 reviews" "
Rating 6 - Okay. 11 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Buddhadeb

Liked: Cleanliness, property conditions & facilities
Machan disappoints me😢
The location is beautiful but it’s lacking the service. Room was good but bathroom hardly had any supply. No hangers in the room for clothes, no bath robes, no hair dryer and some other. Also charging for WiFi ????? Very disappointed as the hotel charges are so high. But the restaurant service and food was great and staffs are excellent.
Stayed 1 night in Feb 2024
Response from The Machan Team on 4 Apr,2024
Dear Manju,Thank you for your feedback. We are pleased to hear that you appreciated our location and restaurant service.We have noted your concerns regarding the room amenities and WiFi charges. We strive to provide a comfortable and convenient experience for all our guests, and your feedback helps us in this endeavor.We are currently reviewing our amenities and WiFi policy based on the feedback we receive from our guests. We assure you that we are committed to improving our services.We appreciate your understanding and look forward to serving you better in the future.Best Regards, The Machan Team

8/10 Good

AMRITPAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Machan Team on 4 Apr,2024
Dear Amritpal,Thank you for your 4-star rating. We’re glad to hear that you had a good experience. Your feedback is valuable to us as we strive to improve our services. We hope to have the opportunity to serve you again and aim for that 5-star rating on your next visit.Warm regards,The Machan Team

10/10 Excellent

Gautam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from The Machan Team on 4 Apr,2024
Dear Gautam,Thank you for your 5-star rating! We are delighted to know that you enjoyed your stay at The Machan. Your positive feedback motivates us to continue delivering exceptional service. We hope to see you again soon.Best Wishes, The Machan Team

8/10 Good

Ajay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the aspect of being disconnected from the world in a mini getaway in the wilderness and able to peacefully spend time in the woods.
Stayed 2 nights in Dec 2023

6/10 Okay

Sanjay

Travelled with family
Liked: Cleanliness, staff & service
The property is nice and pleasant. The problem is the room service is poor. The house telephone was not working and it took more than an hour to even get drinking water in the room.
Stayed 1 night in Apr 2023
Response from Reservations on 10 Apr,2023
Dear Guest,We truly apologize for the inconvenience caused to you.We shall surely take this as a feedback for our operations team to make others experience worthwhile. Hope to host you again with improvements.The Machan Team

4/10 Poor

Rajesh

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Poor House keeping
If you want an isolated location and a forest experience then this place is good, however you will have to ignore a lot of things like the quality of food, The Housekeeping and the manners of staff. The Bed sheets were very dirty with food stains and other stains..and when you asked them to change they bring other bed sheet with similar stains. Food is just ok...while they force you to have buffet, as room dining does not include main course you can only order limited items like sandwich. The Internet is charged very heavily as nothing works in that region. When you tell owner about housekeeping he says the customers go out and stain the bed sheets..nice attitude. If you book through a third party website like hotels.com then they will not honor any additional commitment given by that website like free upgrade, Guaranteed late checkout etc..
Stayed 1 night in Sep 2022

10/10 Excellent

Sumeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Kushan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must Visit
Amazing property at a very beautiful location. The staff way too much helpful and welcomes the guests warmly. A must visit place for Family, Friends or a couple.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best, would definitely go again.
The Stay was amazing, We loved the home in the forest kind of a feel. waking up amidst nature is a great feeling.
Stayed 1 night in Dec 2019

6/10 Okay

Abhinay

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Vaibhav

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Chirag

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from The Machan Team on 5 Jun,2019
Dear Chirag We are extremely sorry to hear about this and even more sorry to disappoint a customer. Please reach out to us on by email. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019
Response from The Machan on 5 Jun,2019
Dear Guest We are extremely sorry to hear about this and even more sorry to disappoint a customer. Please reach out to us on by email. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.

6/10 Okay

Nisha

Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Chanida

Exceptional concept.
The property itself is remarkable but the staff need to be better trained. I have booked 3 different cottages. The room was damp due to rain.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
FOOD TOO EXPENSIVE. NO ENTERTAINMENT
Average Stay. Food Too Expensive. TV not installed in any room.
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Room: They downgraded my room without informing me nor did they reimburse me for the difference.My room had a king bed but without an actual king size mattress. They used two smaller mattress that ran a gap in the middle which was very uncomfortable. Also, linen quality was bad. Towels had threads hanging from the sides Food: was awful - was served cold, lacked salt, tasteless. Since there was no other restaurant in the vicinity we were stuck with it. Service: Staff members were very rude and the service was terrible. The hotel claims to provide some services but they are at an additional charge. WiFi is at an additional charge!!!! What hotel that charges $300 USD a night charges extra for a slow 2GB data limit wifi. Parking: No proper parking spaces. All in all I had a terrible experience staying at the Machan. For the prices they charge they are in the business of ripping you off for sure. Definitely not worth the price I paid. They should probably clarify their tagline "AT THE MACHAN WE’RE NOT JUST SELLING YOU A ROOM … WE’RE IN THE BUSINESS OF CURATING EXPERIENCES THAT LAST A LIFETIME" .... AWFUL EXPERIENCES I.E......
Stayed 2 nights in Jul 2018

6/10 Okay

prince, navi mubai

Liked: Staff & service
Disliked: Property conditions & facilities
It's a nice hotel but only for couple not family .
Evening was very boring ....... No entertainment no TV in room , AC not working properly
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience. We had a great time. The cabin in the woods is absolutely gorgeous. The service is tad bit slow but the staff is courteous.
Stayed 1 night in Jun 2018

6/10 Okay

Atul

Disliked: Staff & service
Overpriced for the facilities
the Machans , have no facility besides, bed and food, blend such an out of site location , should have more things to do for the Guest. there is no wifi, no entertainment whatsoever
Stayed 1 night in Jan 2018

8/10 Good

Srinivas, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern amenities in a forest setting
A good place to relax leaving urban concrete jungle to be in a natural setting surrounded by hills and a wooded forest. Beautiful views from deck. Very quite except for bird chirping sounds. Food was awesome. Cost is steep particularly when you have to pay for dinners.
Stayed 1 night in Nov 2017

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed among the tree tops
My stay at The Machan was fantastic! We decided we wanted a jungle Machan once we arrived and the manager was happy to accommodate since he had one available. Everyone was kind and helpful and the food was some of the best I had during my two weeks in India. Our room was gorgeous! It was kept very clean and the outdoor shower and bathtub was such a treat! We loved being able to to watch the changing colors of the sky from sunrise and sunset from our bed above the tree tops. I would definitely recommend this to anyone wanting to find a little piece and quiet away from busy streets of India’s cities.
Stayed 2 nights in Nov 2017
Dear Ms. Quast, Thank you so much for giving us an opportunity to host you Folks. We really appreciate your beautiful comments and would strive hard to serve all our guest, best to our capacity.

10/10 Excellent

Lakshmi, Atlanta, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place ever.
I would call this place heaven on earth. In this world of electronics I felt I have reached a place where you can commune with nature and spend quality time with friends and family. Food was excellent. Staff was very friendly and helpful. Place runs like clockwork. Was very happy to receive personal phone calls reminding us for lunch and dinner.Can't wait to go back and enjoy the other machans.

10/10 Excellent

HEMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nature lovers den,Romantic Peaceful blissful hotel
A must visit for nature lovers. No disturbance for anything including tips as u can give once if you choose to. The nature is truly nurtures, no honking, etc policies were just superb, would love to revisit.very fresh air food n service

8/10 Good

Abizer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent concept with Amazing Hospitality
Excellent concept .. Amazing Hospitality

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good one day get away. Do not expect any perks.
The place is good way to get unplugged. But like any place in India that haven't nailed customer service down. They convinced us to book a particular room over the phone and then didn't give us the room we wanted (canopy with bath tub on deck, room with lot of jungle green view). They just generally recommend canopy rooms for couples so made us do the same without listening to our requirements. Eco friendly places in India don't recycle or sort trash. So I'm not sure how eco friendly are they. Again I would go for a day since it's different but don't go with much expectations.

10/10 Excellent

Romyl, pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A peaceful lovely place to just chill.
Loved the surroundings and atmosphere. The entire place just brings you our of the misery of a hustling bustling busy city life and transcends and rejuvenates you completely.

10/10 Excellent

Nimisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Machan
The Machan in itself is so breatakingly beautiful .. The staff are who made our stay so wonderful. They were courteous and so understanding. A special thanks to Mr. Mayur and Ms. Samta!! We are truly grateful :)

4/10 Poor

ASHWANI, pune india

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not recommended as per the money
Except the structures made as machans nothing is there Staff does know anything as they are not trained at all for anything be it housekeeping or F&B Reception is very dull staff at reception also very ill trained or they behave in that manner Crockery are of very bad quality & even broken Mattresses at sit out are either torn or eaten by mouse At large not worth of money they charge
one of the chipped plate
broken glass of lantern kept at dining table
threads hanging on the bed
torn & dirty mattresses kept

6/10 Okay

Vishal, Mumbai

Liked: Cleanliness
Disliked: Room comfort
No AC - No Wifi in rooms !!
We went and were shocked to find that the rooms didn't have AC or Wifi. This is contrary to what is mentioned on Trivago or Hotels.com site. Very disappointed and returned back. Didn't want to spoil our anniversary stay.

10/10 Excellent

Upasana, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
splendid
It is a beautiful concept to be able to stay in beautiful treehouses amidst total greenery and without an iota of pollution. Power generated here is eco.friendly. its cool at night and can be warm on sunny days. Must try. Very romantic place ad well. Try jungle machan plus

8/10 Good

Robin Vedel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017