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"Clean rooms, great amenities. Nothing to complain about except the road works outside (nothing they can do about it, though just to note when trying to walk to the hotel from CIQ)"

"Room was clean and pleasant. Service staff are friendly and welcoming. Overall very good experience with the hotel. "

"Rooms were clean and easy accessible to mall."

"Room ready before standard checkin timing, room is clean and well-maintained. location is good and mall is just beside "

"Dear Kesturi, I would like to express my sincere appreciation for your exceptional care and assistance when I was unwell on 7 Dec.Your attentiveness, warmth, and genuine concern brought me great comfort at a time when I truly needed it. Your professionalism and heartfelt service are a credit to the hotel, and I hope your General Manager will know how much your support meant to me. Staff like you make a world of difference to guests. Thank you once again, Kesturi. Your kindness will be remembered."

"Well rested, nice beds and pillows and comfortable relaxing showers."

"Our stay this time round as compared to 9 months ago is so much better. Every single staff whom we met were super helpful. Facilities also seemed to have gotten better. Just have to be careful while driving as the light right before turning into the hotel isn’t working and have to beware of traffic "

"Excellent"

"Nice room and nice access to business lounge - so we had our breakfast & dinner there. The food is really nice in our opinion. We tried breakfast at Causeway Cafe L6 once. Its medium entry level and very crowded. Not really suitable if travelling with young babies. We stayed in the suite but the toilet has a persistent sewer smell, this is probably bad plumbing design. "