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We had a very comfortable stay at the Holiday Inn.
It’s well positioned so that you can park your car and walk everywhere! The staff are all very friendly and helpful!
Alyson
Stayed 2 nights in Apr 2024
Response from Alexandra on 1 May,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 Good
Karla
Travelled with family
15 Apr,2024
Liked: Staff & service
Breakfast totally great! Room quite old and dark with low ceiling. Staff great. The breakfast omg stay here just for that!!!
Karla
Stayed 2 nights in Mar 2024
Response from Alexandra on 16 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Ricardo
Travelled with family, Travelled with family and small children
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Staff were very friendly and best part of the stay. There were guests next door practicing their guitar all night. The walls must be super thin because it sounded like they were in my room. Security eventually to their room and politely asked them to quiet down which was much appreciated. Unfortunately, I didn't get much rest.
Deadre
Stayed 1 night in Apr 2024
Response from Alexandra on 15 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. We sincerely apologize for the neighbor next store. We wish we could have addressed the issue sooner. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
6/10 Okay
Jena
8 Apr,2024
Jena
Stayed 1 night in Mar 2024
Response from Alexandra on 12 Apr,2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
EVERY staff member was SUPER nice. Breakfast area and options are great. Room was fine.
Yvonne
Response from Alexandra on 4 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
The staff are helpful. Breakfast was good. Parking was convenient and timely. Hotel guests must valet park but sometimes parking staff were not clear with instructions for parking.
Debra
Stayed 4 nights in Mar 2024
Response from Alexandra on 4 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 Good
Ashley
31 Mar,2024
Liked: Staff & service
Ashley
Stayed 1 night in Mar 2024
Response from Alexandra on 1 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
The staff is very professional, efficient and friendly. Dawn in the front desk is amazing!
Thais
Stayed 2 nights in Mar 2024
Response from Alexandra on 1 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
It was clean and the staff is friendly. Parking is close and convenient but the elevator wasn’t working which meant we had to go up and down 5 flights of stairs. It was not fun doing that with luggage.
karen
Stayed 1 night in Mar 2024
Response from Alexandra on 1 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. We sinceraly apologize about the elevators that are being upgraded in the parking garage by Patriot Parking. We do have two golf carts available to help you bring your luggage up to your car.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
6/10 Okay
Beverly
Travelled with family
22 Mar,2024
Liked: Cleanliness, staff & service
Our room key was given to another customer and he walked in our room. They corrected it quickly. Garage pass didn't work. Not sure what happened with Expedia but I reserved 2 rooms and they only had 1 for me.
Beverly
Stayed 1 night in Mar 2024
Response from Alexandra on 1 Apr,2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
6/10 Okay
Shawntay
22 Mar,2024
Disliked: Cleanliness
Need better parking
Shawntay
Stayed 2 nights in Jan 2024
Response from Alexandra on 1 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Fresh breakfast very nice staff also they have dove products on the premises. Glad I came❤️❤️❤️❤️❤️❤️❤️❤️❤️
Melanie
Stayed 1 night in Mar 2024
Response from Alexandra on 1 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Troy, Bixby
Travelled with family, Travelled with family and small children
Excellent hotel! Breakfast was amazing, staff was extremely nice and beds were very comfortable. Definitely would recommend!
Troy
Stayed 1 night in Mar 2024
Response from Alexandra on 1 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. We are happy to hear how much you enjoyed the breakfast, staff and comfortable beds. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Stayed there 2 nights with the family and it was close to all the attractions.
Marco
Stayed 2 nights in Mar 2024
Response from Alexandra on 1 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Alyson
Travelled with family
13 Mar,2024
Our stay here is very pleasant. Right in the heart of the downtown area!
Alyson
Stayed 1 night in Mar 2024
Response from Alexandra on 1 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
The staff was incredibly friendly and kind. The breakfast is amazing. The room offers two types of pillows, firm or soft. It was probably the best hotel stay I have ever had.
Jaden
Stayed 3 nights in Mar 2024
Response from Alexandra on 1 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Teresa
Travelled with group
10 Mar,2024
Liked: Cleanliness, staff & service, amenities
The service was great. They did all what was possible helping us when the garage elevator was broken
Teresa
Stayed 1 night in Mar 2024
Response from Alexandra on 1 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
This hotel had a great breakfast that the staff was constantly restocking. Absolutely the best choices Ive seen since before covid. The rooms were cozy and the pillows were amazing. It is within walking distance to so many fun things in Philly. Parking was not spectacular but in a city I dont think it always is. Gwen at the front desk was so sweet and friendly. Would definitely recommend.
Emily
Stayed 1 night in Mar 2024
Response from Alexandra on 1 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Very good location, walkable to major sites. Good breakfast. Will return
Li
Response from Alexandra on 1 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Nina
2 Mar,2024
O
Nina
Stayed 1 night in Mar 2024
Response from Alexandra on 5 Mar,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
6/10 Okay
Tim
24 Feb,2024
Tim
Stayed 1 night in Feb 2024
Response from Alexandra on 1 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 Good
Miriam, Woodbridge
Travelled with family, Travelled with family and small children
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Laura
19 Feb,2024
Laura
Stayed 1 night in Feb 2024
Response from Alexandra on 1 Apr,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
6/10 Okay
Nicole
Business traveller, Travelled with partner
9 Feb,2024
Liked: Cleanliness
Easy to find. Parking was a bit tough, parking attendants were hard to understand (limited english). The woman at the desk was not very polite, didnt tell us anything (what time breakfast was, hours pool was open, etc). When going back to our room after attending an event, hallway reeked of marijuana and people in room near us were extra loud
Nicole
Stayed 1 night in Feb 2024
Response from Alexandra on 12 Feb,2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
This property is located in Center City and is convenient to many downtown attractions. The staff are friendly and went out of their way to make sure that our stay was comfortable.
John
Stayed 2 nights in Feb 2024
Response from Alexandra on 12 Feb,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Benjamin
5 Feb,2024
Very helpful and attentive staff, everything you would expect at this price.
Benjamin
Stayed 2 nights in Jan 2024
Response from Alexandra on 5 Feb,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Marcy
4 Feb,2024
Liked: Property conditions & facilities
Marcy
Stayed 1 night in Feb 2024
Response from Alexandra on 5 Feb,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 Good
Jonathan
21 Jan,2024
Jonathan
Stayed 1 night in Jan 2024
Response from Alexandra on 5 Feb,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Yongfang
Travelled with family
16 Jan,2024
Liked: Cleanliness, staff & service, amenities
The hotel's location is very convenient for shopping and dining. The staff are very friendly and professional.
Yongfang
Stayed 2 nights in Jan 2024
Response from Alexandra on 17 Jan,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Lots of problems. Staff very unknowledgeable and unwilling to figure things out. Very dismissive. Simple questions like where do I park my car during check in. Hotels.com description not accurate… meeting rooms not available for general use or work. So if you are traveling with family and need a quiet place, look elsewhere. Breakfast was stale week old donuts and pancakes and fake eggs. Sink and shower did not drain the whole time I was there.
Andy
Stayed 1 night in Jan 2024
Response from Alexandra on 17 Jan,2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.In regards to the meeting space, we let you use this space at no cost so that you could practice your instrument. No where on any of our websites does it say meeting space is free. This space is booked in advance through our sales department. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
It had a great location near my daughter’s dorm! Very friendly staff, great breakfast! A little older decors but clean!
Heather
Stayed 4 nights in Jan 2024
Response from Alexandra on 17 Jan,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
The location of this hotel was amazing. Easy walking to lots of parks, restaurants and nightlife. The front desk staff was super friendly too! We will definitely pick this hotel again.
Mandypants
Stayed 1 night in Dec 2023
Response from Alexandra on 5 Jan,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 Good
Audrey
2 Jan,2024
Audrey
Stayed 1 night in Dec 2023
Response from Alexandra on 5 Jan,2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.