All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2 out of 6 reviews" "
10 - Excellent
2
Rating 8 - Good. 2 out of 6 reviews" "
8 - Good
2
Rating 6 - Okay. 1 out of 6 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 6 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 6 reviews" "
2 - Terrible
1
9.2/10
Cleanliness
8.0/10
Amenities
9.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Okay
Chloe
Business traveller
16 Apr,2024
Liked: Cleanliness, room comfort
Good choice cheap stay within ~25min of convention
Communication could have been improvrd, but the apartment was decently comfortable.
Chloe
Stayed 4 nights in Apr 2024
Response from Capital Hotel on 17 Apr,2024
Hello Chloe,Thank you for providing Feedback about your stay with us!Could you please clarify how commuincations could've been better? as we have been replied to you in a timely manner. Please feel free to reach out at anytime!We hope to have the pleasure of hosting you again. Best regards,Capital Hotel
10/10 Excellent
Verified traveller
Business traveller
11 Apr,2024
Liked: Cleanliness, room comfort
This place was great. Comfortable, clean, and central to downtown Philly.
Verified traveller
Stayed 1 night in Apr 2024
Response from Capital Hotel on 11 Apr,2024
Dear Guest, Thank you for taking the time to share your feedback on your recent stay at our property. We're thrilled to hear that you had a good experience! Your satisfaction is our top priority, and we're pleased to have met your expectations. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We truly value your input, as it helps us enhance the overall guest experience. We hope to welcome you back in the future and provide you with an even better stay. Best regards, Capital Hotel
8/10 Good
Atiyana
1 Apr,2024
Liked: Cleanliness, room comfort
Atiyana
Stayed 3 nights in Mar 2024
Response from Capital Hotel on 3 Apr,2024
Dear Guest, Thank you for taking the time to share your feedback on your recent stay at our property. We're thrilled to hear that you had a good experience! Your satisfaction is our top priority, and we're pleased to have met your expectations. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We truly value your input, as it helps us enhance the overall guest experience. We hope to welcome you back in the future and provide you with an even better stay. Best regards, Capital Hotel
This is a nice apartment in a rather unpleasant neighborhood but close to the metro so you can reach downtown in less that 30 minutes.
Volodymyr
Stayed 4 nights in Nov 2023
Response from Capital Hotel on 5 Dec,2023
Dear Volodymyr,Thank you for taking the time to share your thoughts on your recent stay at our rental property. We appreciate your feedback and are delighted to hear that you found the apartment to be nice.We understand your concern about the neighborhood, and we want to assure you that the safety and comfort of our guests are of utmost importance to us. We're pleased to note that the proximity to the metro was convenient for you and allowed easy access to downtown in less than 30 minutes.Your comments are valuable to us as we strive to enhance the overall experience for our guests. If there are specific aspects of the neighborhood you feel we could improve upon or any additional feedback you'd like to share, please feel free to reach out. We hope to have the opportunity to host you again in the future and provide an even more enjoyable stay.Thank you again for choosing our property.Best regards,Capital Hotel
2/10 Terrible
Kenneth
27 Nov,2023
Kenneth
Stayed 2 nights in Nov 2023
Response from Capital Hotel on 5 Dec,2023
Dear Kenneth,Thank you for taking the time to leave a review. We appreciate your feedback, and we're sorry to hear that your experience fell short of expectations. We strive to provide excellent service, and your input is important to us.To better understand and address your concerns, could you please provide more details about your stay or let us know how we can improve? Your satisfaction is our priority, and we value the opportunity to make things right.If you prefer to discuss your experience privately, feel free to reach out to us directly at m.capitalhotel@gmail.com . We appreciate your business and hope to have the chance to better serve you in the future.Best regards,Capital Hotel
Dear Daniel,We sincerely appreciate your valuable feedback. It is with great pleasure that we extend our gratitude for taking the time to share your thoughts with us. We look forward to the opportunity of hosting you once more in the future.Best regards,Capital Hotel