Outdoor pool
Check availability

Reviews of Hampton Inn & Suites Phoenix Chandler-Fashion Center AZ

2.5 out of 5
Hampton Inn & Suites Phoenix Chandler-Fashion Center AZ
1231 S Spectrum Blvd, Chandler, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1008 reviews" "
Rating 8 - Good. 200 out of 1008 reviews" "
Rating 6 - Okay. 61 out of 1008 reviews" "
Rating 4 - Poor. 37 out of 1008 reviews" "
Rating 2 - Terrible. 29 out of 1008 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the breakfast was fantastic, and the staff were extremely friendly. Don't let the location fool you. While it seems to be hidden away in an industrial area with corporate buildings, the mall and other shops and dining are only a short drive away. I would definitely stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

ARTHUR C.

Liked: Staff & service, property conditions & facilities
Hampton Inn and Suites are first class. Expedia needs work.
Stayed 1 night in May 2024

10/10 Excellent

Richard Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great staff - very good stay!
Stayed 2 nights in Apr 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pool area..nice hotel in safe area. Good options for breakfast and always replenished.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was awesome. Would come back.
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Apr 2024

10/10 Excellent

raymond, Tempe

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Ginger, Whiteriver

It was clean.
Stayed 1 night in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good experience
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The blackout for sleeping worked really well. The room was very comfortable and exactyly what we needed.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Liked the area..close to restaurants and shopping.
Stayed 1 night in Apr 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I placed my reservation online I was not aware nor was I informed of the $150.00 dollar security deposit until I arrived. I think that should be stated in the information before booking.
Stayed 1 night in Apr 2024

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was very nice and clean. I love the view of the mountains and it was absolutely relaxing.
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great location, clean room. Fit my big family.
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jacqui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay! The place was very clean and the staff was so friendly. The kids enjoyed the pool every evening, and the pool area was nice and clean. The rooms were quiet and the beds were clean and comfortable. The breakfast served was delicious! There was a friendly, comfortable and welcoming vibe about the place. I highly recommend this hotel when staying in Chandler.
Stayed 3 nights in Apr 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great Breakfast
Stayed 4 nights in Mar 2024

10/10 Excellent

Cory

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Jose M

Liked: Cleanliness, staff & service, property conditions & facilities
It was a newer establishment and the staff was friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathy

Stayed 1 night in Mar 2024

8/10 Good

Reginald

Travelled with family and small children
Liked: Cleanliness, staff & service
Had an issues with the bathroom lights a toilet but was taken care of in a timely manner. Great breakfast and helpful staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jose

Stayed 3 nights in Mar 2024

2/10 Terrible

Jeff

Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Room was huge
Stayed 1 night in Feb 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Typical room and better then expected cleanliness. Breakfast was good. Price was high but better than most considering it was opening days for the Cactus League.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ramzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Dec 2023

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, but twice I got a room with food from a previous person in the fridge. Once = oops! Twice = time to revamp the cleaning checklist!
Stayed 2 nights in Feb 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was so friendly and kind. Room was very clean and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Miriam

Liked: Staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 1 night in Feb 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to shopping & dining options.
Stayed 4 nights in Feb 2024

10/10 Excellent

Javier

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay. Near the freeway, very clean and quiet. Staff very friendly
Stayed 2 nights in Feb 2024

10/10 Excellent

Belen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with your family. The staff is above and beyond helpful and super nice. Thank you for a great stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so clean, quiet, and friendly. I so enjoyed the quiet low vibration of the a/c and how wonderfully cool it kept my room. Great breakfast omelette and good coffee. I’ll stay here again and again!
Stayed 3 nights in Jan 2024

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service!
Awesome customer service! Manager was an absolute angel. Genuine willingness to be of service!
Stayed 2 nights in Jan 2024

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people
Stayed 3 nights in Jan 2024

10/10 Excellent

Ilea

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, clean and friendly place to stay with kids and pets.
Stayed 1 night in Dec 2023

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Book this Hampton Inn, because I was in town for some business. The breakfast was probably one of the best we’ve had at a Hampton Inn. We had an issue with the grab bar in the shower, which they Remedy real quick. The only problem I think I had was I had booked two separate bookings, and, I don’t think they got them put together but they were very nice and got us keys. Great stay overall.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place and the staff is friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Brandee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Shawn

Stayed 1 night in Jan 2024

4/10 Poor

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No breakfast after 9AM on Saturday and Sunday, pillows were uncomfortable, got a strained neck, no room cleaning.
Stayed 2 nights in Jan 2024

6/10 Okay

Naresh

Liked: Cleanliness, staff & service
Clean and friendly. Comfort and quality was not there. Bed was terrible making all kinds of noise. AC was making noise. It was not pleasant I will not stay at this place again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrated becauae our room was not ready in time!
Stayed 1 night in Jan 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.enjoyed our stay
Stayed 1 night in Jan 2024

8/10 Good

pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Service was good and hotel was nice. Some trashes needed emptying and furniture in room was not comfortable. Not real close to anything if you’re walking. Front desk staff were nice but didn’t get our bag at check in I had to ask for it.
Stayed 1 night in Jan 2024

10/10 Excellent

Vanessa, Tucson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room is very clean and comfortable. Very happy. The check in was great
Stayed 1 night in Jan 2024