Outdoor pool

Reviews of Hyatt Place Phoenix/Mesa

3 out of 5
Hyatt Place Phoenix/Mesa
1422 W Bass Pro Drive, Mesa, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 781 out of 1143 reviews" "
Rating 8 - Good. 250 out of 1143 reviews" "
Rating 6 - Okay. 70 out of 1143 reviews" "
Rating 4 - Poor. 25 out of 1143 reviews" "
Rating 2 - Terrible. 17 out of 1143 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Elvira

Travelled with family
Disliked: Amenities
Breakfast was monotonous
Stayed 6 nights in Apr 2024
Response from Customer Service on 3 May,2024
Elvira, thank you for sharing your thoughts regarding the breakfast provided. We are always looking for ways to diversify our offerings and your observations are noted. We hope to get the opportunity to serve you better in the future.

6/10 Okay

VINAY

Business traveller, Travelled with group
Old bed, mattress are over used and not comfortable to sleep. Old property maintained well to survive the requirement but may need to change mattresses and pillows seems they have lived long enough.
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr,2024
Vinay, it's regrettable to hear that your stay did not meet your expectations due to the comfort of the bed and pillows. Our mission is to provide every guest with a relaxing environment, and your feedback is critical in helping us work toward that goal. We will certainly look at our current bedding inventory and consider its potential refurbishment. Your satisfaction is important to us, and we hope to have the opportunity to turn your experience around during your next visit.

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, breakfast and parking included!!!
Stayed 2 nights in Apr 2024
Response from Customer Service on 29 Apr,2024
Diane, it's wonderful to hear that you enjoyed your stay at Hyatt Place Phoenix/Mesa. The team is pleased to learn that you appreciated the convenient location, cleanliness, and included amenities such as breakfast and parking. Thank you for your Expedia review and we hope to welcome you back in the future.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained
Stayed 2 nights in Apr 2024
Response from Customer Service on 28 Apr,2024
Robert, it's delightful to hear you found the Hyatt Place Phoenix/Mesa to be tidy and well-kept. Our team members strive to provide a pristine environment for all our guests. We look forward to welcoming you back!

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly & helpful. The breakfast had good choices & was good. The rooms were nice & clean. I would definitely stay here again.
Stayed 3 nights in Apr 2024
Response from Customer Service on 27 Apr,2024
Mario, we're delighted to hear that you had a positive experience at Hyatt Place Phoenix/Mesa. It's fantastic that our team members were able to assist you, and that you enjoyed our breakfast and accommodations. We're looking forward to welcoming you back in the future.

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Customer Service on 2 May,2024
Jaime, it's delightful to hear of your stellar stay at the Hyatt Place Phoenix/Mesa. Your favorable feedback is appreciated and will be shared with our team members. We are grateful for your choice of our hotel and look forward to hosting your next visit.

10/10 Excellent

Wheeler

Liked: Cleanliness, staff & service, property conditions & facilities
Facility is great, good pool, decent breakfast and nice rooms. The only down fall is house keeping is really poor. They won’t clean your room unless you ask and even at that, they replaced towels and made two of our three beds, nothing more.
Stayed 5 nights in Apr 2024
Response from Customer Service on 25 Apr,2024
Wheeler,Your kind words about Hyatt Place Phoenix/Mesa are appreciated, especially your thoughts on the good pool, enjoyable breakfast, and comfortable rooms. We're sorry to hear about your disappointment with the housekeeping service. We take pride in maintaining our rooms to the highest standards, and it seems we could have better met your expectations in this regard. We are certainly taking your feedback into account and making improvements where necessary. We hope you consider staying with us again on your next visit to Phoenix/Mesa.

10/10 Excellent

Michael, North Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. the pool area was clean. Breakfast was tasty, but limited in choices.
Stayed 7 nights in Mar 2024
Response from Customer Service on 24 Apr,2024
Michael, thank you for taking the time to share your experience at Hyatt Place Phoenix/Mesa. We're thrilled to hear that you appreciated the cleanliness of our hotel and pool area. Additionally, we appreciate your remarks about breakfast. We continually aim to enhance our menu variety to cater to all sorts of palates. We look forward to welcoming you back again soon!

10/10 Excellent

Jules

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, rooms were clean, nothing to complain about
Stayed 2 nights in Apr 2024
Response from Customer Service on 24 Apr,2024
Jules, thank you for sharing your experience at Hyatt Place Phoenix/Mesa. We're delighted to hear you found our team members amicable and our rooms spotless. Glad you had an enjoyable stay without any complaints. We hope to welcome you back soon for another great stay.

8/10 Good

Marvin D., Wooster

Stayed 3 nights in Apr 2024
Response from Customer Service on 25 Apr,2024
Marvin, it's great to see that you had a favourable experience at Hyatt Place Phoenix/Mesa. It would be enlightening to know what parts of your stay stood out. Still, we appreciate your rating and hope to have the chance to create an even more memorable stay for you next time. We look forward to your return.

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location, room was comfortably and roomy, continental breakfast was decent, and especially liked the pool and spa.
Stayed 4 nights in Apr 2024
Response from Customer Service on 23 Apr,2024
Sylvia, thank you for sharing your wonderful experience at Hyatt Place Phoenix/Mesa. We're thrilled you found our accommodations spacious and comfortable, and that you appreciated our location and amenities. It's fantastic to hear you also enjoyed the pool and spa, along with our breakfast offerings. We can't wait to welcome you back for another enjoyable stay.

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and food! Only recommendation is rooms need a renovation
Stayed 2 nights in Apr 2024
Response from Customer Service on 19 Apr,2024
Arthur, we're thrilled that you enjoyed the hospitality and cuisine at Hyatt Place Phoenix/Mesa. We've also noted your suggestion for room updates, and rest assured, this insight is valuable as we continuously seek to enhance the experience for our guests. We look forward to inviting you back in the future.

10/10 Excellent

Junya

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 20 Apr,2024
Thank you for the excellent rating, Junya!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hyatt Place Phoenix/Mesa! We look forward to hosting you again soon.

10/10 Excellent

Paula

Travelled with group
Liked: Amenities, property conditions & facilities
The staff was outstanding. The breakfast WAS really fresh, delicious and the area was constantly kept clean. I would definitely recommend this hotel.
Stayed 3 nights in Apr 2024
Response from Customer Service on 19 Apr,2024
Paula, thank you for such a positive review. We're delighted to hear you enjoyed your experience at Hyatt Place Phoenix/Mesa, especially the delicious breakfast and the cleanliness of the premises. Your kind words regarding our team members are sincerely appreciated as we consistently strive to provide exceptional service. We're thrilled to hear your recommendation and look forward to welcoming you back in the future.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 17 Apr,2024
Donald, thank you for your top rating of Hyatt Place Phoenix/Mesa. Our team is thrilled to know you had a positive experience with us. We look forward to the opportunity of serving you again in the future.

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Like: Walking distance to shuttle bus to get to Sloan Field. Like: Breakfast although out kid-chaotic was generally very good. Dislike: Rooms are tired and could use an upgrade
Stayed 4 nights in Mar 2024
Response from Customer Service on 15 Apr,2024
Jeff, it's great to hear you appreciated our location's proximity to Sloan Field and our inclusive breakfast. We also acknowledge your feedback about the room conditions. We are continually striving to improve our guest experience and your input helps us in that process. We're looking forward to welcoming you back in the future, hopefully, to a renewed experience.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great.
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr,2024
Ryan, it's wonderful to hear that you had a great experience at Hyatt Place Phoenix/Mesa. We truly appreciate your positive feedback. Looking forward to welcoming you back in the future!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for soccer team
Stayed 2 nights in Apr 2024
Response from Customer Service on 9 Apr,2024
James, it's wonderful to see Hyatt Place Phoenix/Mesa was a fitting choice for your soccer team. We take pride in providing the perfect setting for any group. Looking forward to your next visit.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great…only things I did not like was the bathrooms was small ( bring your own shampoo ) and the tv was old ( not able to use apps ) Breakfast was good.. and there is lots of things to do around the hotel.
Stayed 6 nights in Mar 2024
Response from Customer Service on 6 Apr,2024
Jason, it's splendid to hear the Hyatt Place Phoenix/Mesa made a positive impact on your stay. We're thrilled that you appreciated our breakfast offerings and found our location advantageous. We appreciate your comments regarding the size of the bathrooms and the in-room TV technology. Our team constantly strives to improve guest experiences and will take your feedback into consideration. We look forward to welcoming you back for another enjoyable stay.

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is very friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Customer Service on 7 Apr,2024
Gabriel, it's gratifying to hear you appreciated the warmth and assistance provided by our team members at Hyatt Place Phoenix/Mesa. We're looking forward to welcoming you back on your next visit.

8/10 Good

Carly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was great. My only complaint was that the person at the front desk when I was checking in was not very competent. He kept asking for help from a coworker. The beds were comfortable and the breakfast was nice. Would stay here again.
Stayed 3 nights in Mar 2024
Response from Customer Service on 5 Apr,2024
Carly, it's delightful to hear that you found Hyatt Place Phoenix/Mesa to be a great location for your stay. We're glad you enjoyed the comfortable beds and the breakfast. Your noted experience with the check-in process is something we will definitely look into, as we aim for seamless and efficient services. Your willingness to return encourages us all, and we eagerly await your next visit.

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Mar 2024
Response from Customer Service on 1 Apr,2024
Jesus, we're delighted to hear you had such a wonderful stay at Hyatt Place Phoenix/Mesa! Your positive feedback is greatly appreciated. We look forward to welcoming you back in the near future.

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in Mar 2024
Response from Customer Service on 1 Apr,2024
Rob, we're delighted to hear that you had a pleasing experience at Hyatt Place Phoenix/Mesa. Your positive feedback is very appreciated and we can't wait to welcome you back for another memorable stay.

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Sloan park for spring training!
Stayed 6 nights in Mar 2024
Response from Customer Service on 1 Apr,2024
Sara, it's wonderful to hear that you found our location convenient for your spring training visits to Sloan Park. At Hyatt Place Phoenix/Mesa, we're happy to provide our guests with a prime location to ensure wonderful and memorable stays. We hope to see you again in the future during your next spring training trip.

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a hotel- NOT a resort by any means. Small pool. Hot tub. Nothing fancy. Room was fine. Staff very nice.
Stayed 5 nights in Mar 2024
Response from Customer Service on 30 Mar,2024
Elizabeth, we appreciate your feedback. It's fantastic to read that our team members at Hyatt Place Phoenix/Mesa were able to provide you with a positive experience. We understand your observations regarding our pool and hot tub facilities, which although modest and not resort-like, we hope served their purpose. We're glad you found your room comfortable and our team welcoming. Looking forward to hosting you again soon on your future visits.

8/10 Good

Amanda R, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants, a theater, Walmart and 20 min walk to Sloan. Easy access to highways to get to any destination. Hotel was clean, staff were attentive, and lobby had awesome chocolate chip cookies for purchase. Included breakfast was stocked with option of scrambled eggs, a meat, and either pancakes or waffles with fruit, toast, bagels, and yogurt. AC was noisier than anticipated and maintenance did best to address. Wall paper was pealing in some spots (2nd floor elevator buttons, bathrooms) and bed was firmer than I prefer. Plenty of seats at pool and towels available pool side.
Stayed 5 nights in Mar 2024
Response from Customer Service on 30 Mar,2024
Amanda, thank you for the feedback on your stay at the Hyatt Place Phoenix/Mesa. It's great to hear you enjoyed the convenient location, appreciated our cleanliness, and had a chance to taste our delicious chocolate chip cookies. We're also glad our breakfast pleased you.We note your comments regarding the AC's noise level and the overall room comfort. Your comfort is key to us, and our team is continually seeking ways to improve the guest experience. We've taken your feedback into account and will strive for betterment.We're delighted to hear you had an enjoyable time by the pool. Once again, thank you for your review and we're looking forward to welcoming you back in the future.

10/10 Excellent

del

Stayed 2 nights in Mar 2024
Response from Customer Service on 17 Apr,2024
Del, it's great to hear about your exceptional stay at Hyatt Place Phoenix/Mesa. Your high rating is greatly appreciated. We hope to have the opportunity to welcome you back again in the future!

10/10 Excellent

Timothy J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cookies and very clean
Stayed 6 nights in Mar 2024
Response from Customer Service on 27 Mar,2024
Timothy J, it's delightful to hear your positive remarks about Hyatt Place Phoenix/Mesa. The cleanliness of our hotel and the enjoyable cookies we offer are something we take great pride in. We're glad it added to your experience. We look forward to welcoming you back in the near future.

2/10 Terrible

Donna

Stayed 2 nights in Mar 2024
Response from Customer Service on 14 Apr,2024
We appreciate you taking the time to share your feedback, Donna.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 Excellent

Valarie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This property was amazing. We will definately be back for another stay.
Stayed 1 night in Mar 2024
Response from Customer Service on 27 Mar,2024
Valarie, it's wonderful to hear that you had such an enjoyable stay at Hyatt Place Phoenix/Mesa. We're delighted to know that it surpassed your expectations. Our team members eagerly await the opportunity to welcome you back for yet another memorable stay. Thank you for your kind words.

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included
Stayed 2 nights in Mar 2024
Response from Customer Service on 24 Mar,2024
Andres, it seems you enjoyed the inclusive breakfast at Hyatt Place Phoenix/Mesa. Breakfast is a great way to start the day, and we're delighted to hear that yours was to your satisfaction. Looking forward to serving you again soon.

10/10 Excellent

Andrew, Tujunga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 22 Mar,2024
Andrew, it's such a pleasure to see your top-notch rating of the Hyatt Place Phoenix/Mesa. It seems like you had a fabulous stay with us and it delights us to know this. We genuinely appreciate your recognition and look forward to welcoming you back on your next visit. Safe travels!

8/10 Good

Charlene Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did a great job with the breakfast every morning. We had planes flying over every minute or two, but it wasn't noticeable from the inside.
Stayed 5 nights in Mar 2024
Response from Customer Service on 21 Mar,2024
Charlene, it's lovely to hear that you had a pleasant stay at Hyatt Place Phoenix/Mesa. Our team members indeed strive to elevate your breakfast experience each morning. We're glad to know the aircraft noise did not intrude on your tranquility within. We're looking forward to welcoming you back for another enjoyable visit.

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 2 nights in Mar 2024
Response from Customer Service on 19 Mar,2024
Bernice, we're thrilled that your experience at the Hyatt Place Phoenix/Mesa was pleasing. Your brief yet meaningful comment is highly appreciated. We're looking forward to your next visit.

10/10 Excellent

Cathy

Stayed 4 nights in Mar 2024
Response from Customer Service on 8 Apr,2024
Cathy, thank you for sharing your high rating for Hyatt Place Phoenix/Mesa! We are thrilled to see that you enjoyed your stay with us. We're looking forward to welcoming you back in the near future.

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very clean & quiet
Stayed 1 night in Mar 2024
Response from Customer Service on 16 Mar,2024
Nicole, your positive remarks about the Hyatt Place Phoenix/Mesa are truly appreciated. We're glad you enjoyed the convenient location, as well as the cleanliness and tranquility of our establishment. We're looking forward to the opportunity to welcome you back on your next visit to Phoenix/Mesa.

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 15 Mar,2024
Anna, thank you for your high rating of Hyatt Place Phoenix/Mesa! Our team is delighted to know you had a great experience with us. We look forward to welcoming you back next time you visit Phoenix/Mesa.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 15 Mar,2024
Michael, it's great to hear you had a positive stay at Hyatt Place Phoenix/Mesa. We appreciate your generous rating and look forward to welcoming you back in the near future.

10/10 Excellent

Jossilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Customer Service on 13 Mar,2024
Jossilyn, it's a pleasure to hear about your exceptional experience at Hyatt Place Phoenix/Mesa. We immensely value your patronage and optimistic rating. We're already looking forward to your next visit. Safe travels!

10/10 Excellent

Chris, Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Customer Service on 13 Mar,2024
Chris, it's wonderful to hear about your positive experience at Hyatt Place Phoenix/Mesa. We continually strive to deliver exceptional service and are thrilled to hear we made a positive impact during your visit. We eagerly look forward to your return.

10/10 Excellent

Jill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property
Stayed 2 nights in Mar 2024
Response from Customer Service on 11 Mar,2024
Jill, it's wonderful to know you enjoyed your stay at Hyatt Place Phoenix/Mesa. We truly appreciate your appreciation for our property. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is the morning was very legitimate.
Stayed 3 nights in Mar 2024
Response from Customer Service on 11 Mar,2024
David, it's great to hear you enjoyed the morning meal at Hyatt Place Phoenix/Mesa. Authentic breakfast is one of the many things we pride ourselves on. We appreciate your feedback and look forward to welcoming you back soon.

10/10 Excellent

Yeping

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super easy spot
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Mar,2024
Yeping, thank you for the kind words about Hyatt Place Phoenix/Mesa. It's great to hear how seamless your experience was with us. We look forward to welcoming you back in the future.

10/10 Excellent

Sandra, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the clean rooms. My husband enjoyed the Bass Pro shop that is at a walking distance.
Stayed 1 night in Mar 2024
Response from Customer Service on 8 Mar,2024
Sandra, it's fantastic to know that you savored the convenience and tidiness during your stay at Hyatt Place Phoenix/Mesa. It brings us great joy to learn that your husband enjoyed the proximity to Bass Pro Shop. We're excited to welcome you back in the future.

10/10 Excellent

Thu, mckinney

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Feb 2024
Response from Customer Service on 8 Mar,2024
Thanks for the outstanding rating, Thu!We're delighted your time at Hyatt Place Phoenix/Mesa was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

8/10 Good

Michael

Travelled with group
Liked: Property conditions & facilities
Very good location- easy access to nearby shopping and freeways. One disappointment- we stayed four nights and our room wasn’t cleaned/refreshed a single time. We were told this would occur every other day which would have been totally acceptable. We didn’t have big needs, mainly fresh towels and waste cans emptied. To be fair, we should have said something to the front desk on our third day….
Stayed 4 nights in Mar 2024

10/10 Excellent

Linda, Stanley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Appeared safe. Lots of eating and shopping in area
Stayed 2 nights in Feb 2024
Response from Customer Service on 4 Mar,2024
Linda, it's great to hear that you enjoyed the breakfast at Hyatt Place Phoenix/Mesa and found our location to be convenient. We appreciate the safe feeling our hotel provided and we are thrilled that you took advantage of the variety of dining and shopping options in the area. We can't wait to welcome you back in the future.

4/10 Poor

Dave

Disliked: Cleanliness, property conditions & facilities
Worst pillows ever. Dirty carpet
Stayed 6 nights in Feb 2024
Response from Customer Service on 3 Mar,2024
Dave, it's disappointing to hear your recent experience did not meet expectations. Indeed, we strive to provide a comfortable stay for every guest, so your feedback about the cleanliness and quality of amenities is noted. Our teams will focus on bettering these aspects. We hope for an opportunity to make a better impression in future.

10/10 Excellent

Daisy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room clean and safe nice staff
Stayed 1 night in Mar 2024
Response from Customer Service on 3 Mar,2024
Daisy, it's uplifting to hear that you found yourself in a wonderfully pristine and secure space during your time at Hyatt Place Phoenix/Mesa. We're grateful for your acknowledgment of our amiable team members. We hope for an opportunity to serve you again in the future.

4/10 Poor

James

Travelled with partner
Disliked: Property conditions & facilities
Didn't like the word work and wooden furniture. Both were warn and in need of refinishing. Didn't like not having hot water for some periods of the morning. Didn't like loosing power for a couple of hours one evening.
Stayed 5 nights in Feb 2024
Response from Customer Service on 29 Feb,2024
James, thank you for sharing your feedback. It's unfortunate to hear about your experiences with our furnishings and the occasional lack of hot water. We understand how these elements can impact one's stay. Additionally, it is regrettable to hear about the power outage you experienced. We assure you that we will take your comments on board for future improvements. We hope for another chance to provide you with a better stay.