Minibar, desk, free WiFi, bed sheets
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Reviews of Santa Garden Resort

3 out of 5
Santa Garden Resort
Group 1. Suoi May Street, Duong To Commune, Phu Quoc

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property is away from beaches and town (restaurants) Requires use of taxis which are cheap or hiring a motorbike. The day trips include pickup from the hotel which is helpful. The owners run a cadet ship for young people to learn about working in the hospitality industry during the quiet season so the odd hiccup. Don't miss going on the cable car trip unless you suffer from vertigo !!!
Stayed 5 nights in May 2019

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff, from reception to room service and the restaurant.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Internet is slow, bathroom is not confortable to use, especially in the evening.

6/10 Okay

Torgeir

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Mangler bassengbar og restaurant
Beskrivelsen av stedet sier at det er både bassengbar og restaurant. Det var ingen av delene. Det som sikkert en gang var restaurant ble kun brukt til frokost. Ellers var vi godt fornøyd. Blid og hjelpsom betjening.
Stayed 5 nights in Jan 2024

6/10 Okay

Jorma

Stayed 10 nights in Dec 2023

8/10 Good

Hyunmin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Youkyung

Travelled with family
Liked: Staff & service, room comfort
진짜 힐링되는 숙소였어요. 방 안은 바닥이 좀 찝찝하고, 옷장에 곰팡이도 펴 있었지만 방만 나오면 푸릇푸릇. 직원들도 다 친절하고 좋았어요. 근처에 걸어서 마트랑 밥집도 있어요.
Stayed 3 nights in Nov 2023

10/10 Excellent

Youkyung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

SUNNY

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

JON ANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

sam, m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reposant
Resort très calme et familiale Nous avons passé un agréable séjour.

10/10 Excellent

Aleksei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличное место!!!
Жили на острове 14 дней, поменяли 2 отеля, то местоположение не нравилось, то условия были плохими! Переехали в Сиену....и приятно удивились...цена+качество!

6/10 Okay

Minh Ngan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hài lòng mức trung bình
Phòng tôi ở bị lỗi vòi nước, không gạt dùng vòi hoa sen được, bên vòi nóng nước rất yếu. Phòng tắm không có cửa, hướng ra ngoài trời nên khi sử dụng không thấy thực thoải mái lắm. Vị trí khách sạn hơi xa trung tâm. Ngoài những vấn đề đó thì các mặt khác ok, nhân viên phục vụ nhã nhặn.

10/10 Excellent

Marc, Sannois France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel de charme
Location de motos pas chères pour silloner l'ile. Personnel de l'hotel très avenant

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed about this new hotel
We spent 5 nights in this new hotel and we are very disappointed about a lot of things. The first night, our room wasn't ready so the manager asked us to go to another room with two separate beds. We had to agree about that and the next day we had our original room ready. The TV wasn't working in the first room, and it had a problem in the second room. The location wasn't very good, because far away from the shops, from the beach, etc. The breakfast was poor and the english of the staff poorest. When we asked what they have for breakfast, they told us "five edd" for "fried eggs", "candle edd" for "scrambled eggs", "edd dignity" for ??? When we asked "no ice" in the juice, they bring juice with it. For the 5 days, we ate the same thing every day. One day, they told us they have pancakes. When we order it, they told us they don't have anymore. The staff does not seem to be trained to handle a hotel like this one. The house keeping go in and outside the rooms many times each day. We don't understand what they do. We were shocked when we saw the staff renting a motorbike to someone who seems to be a newbie. I hope for her she hadn't have an accident. Finally, the last day, they asked us to pay for bottles we don't drink. There was a confusion with the house keeping, but they didn't want to talk and asked us to pay.

10/10 Excellent

Trine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mysigt boende i lugnt område
komfortabelt och mysigt

10/10 Excellent

Gisela & Peter, Österreich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Resort in ruhiger Lage
Wir verbrachten 13 Tage dort und fühlten uns sehr wohl. Tolles hilfsbereites und sehr freundliches Personal. Gute Küche, sehr schöne Gartenanlage und Bungalows mit sehr großem Bad/WC im Freien. Obwohl das Resort etwas entfernt vom Strand liegt (ca. 10 Minuten zu Fuß) würden wir dort jederzeit wieder hinkommen. Außerdem gibt es kostenlose Fahrräder zum ausleihen.

8/10 Good

zung, sweden

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
quiet, plain but clean place
Newly open place that has it charm A few beginner issues but overall is good value for the money. Abit far from the center but if you can drive a motorbike it won't be any problems. Very rural place where you can hear all the animals, like the lovely next door rooster that will wake you up in the morning, the frogs and the crickets at night. There are a lot of mosquitos so bring your mosquito repellant along.

8/10 Good

Tessa-Maria, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ylitti odotukset
Todella mukava hotelli, erittäin siisti, henkilökunnalla ok kielitaito ja palvelu pelaa. Aamupala oman valinnan mukaan mukava lisä ja skootterivuokra onnistuu suoraan hotellilta mikä helpottaa palauttamista. Ainoat miinuket ovat vähän pidempi etäisyys rannasta ja oman varsinaisen ravintolan puuttuminen.

6/10 Okay

elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Далеко от моря