Piano Flat Holidays

Staff were very lovely and so welcoming. There was no tv in the room so you need to borrow a projector if you want to watch anything. No instant coffee so bring your own and no facilities to cook. Just a jug and cups and spoons. The view is unbeatable but the door tracks were quite dirty. Great place to stay if you come prepared

The apartment has a good view. Pleasant. The mattresses are very soft compared to those in most hotels. The lock up garage can comfortably park a small car, and it has just enough space for a medium sized car. Overall good. Thank you.

Beautiful hotel with stunning views of Queenstown. Incredible staff who make you feel extremely welcome and special. Only complaint is the hotel is currently undergoing major works with construction running during our stay between 7-6pm which was not disclosed when booking. We are quite an easy going couple so wasn’t a big turn off for us but I can imagine for some this would be very problematic and some of the works meant needing to access an alternative entrance up a steep hill. In saying this the hotel did go above and beyond with providing complimentary services. Would recommend this hotel especially once they have finished their works.

We are very pleased with the service (from checking in till checking out) and with the room and breakfast. Lovely hotel with lovely people and beautiful breakfast.

Great room with wonderful view of the lake. Roomy accommodations and very helpful staff. Centrally located to lake front.