Picton Holidays

The Hotel was conveniently located for the things we wanted to do. The check in was easy and the rooms were clean. We had breakfast at the cafe and the food was nice. We were also pleased that there was parking on site. Overall we had a great experience.

The room was clean and neat. Staff friendly and helpful. Close to shopping, restaurants and eating areas, ferries and train.

The aircon outdoor unit make big noise, too loud to stay in the room while the aircon is on.

The staff were helpful and nice. The place was clean. However, in the room I was given, whenever you change the room temperature, the air-conditioning duct would make banging/tapping sounds which keep you up at night. The bed, tightly made with extra large sheets (not an issue) had most of the sheet on one side of the bed and hardly any on the other side of the bed. I woke up one night lying on the bed itself and not the sheet and had to remake the bed so that the sheet could be tucked in properly. Having a room next to the staff lift meant you'd wake up to staff talking loudly outside your door. On the last day there was a lot of drilling and banging coming from the hallway. Overall it was a decent stay but not great. It's a decent hotel in a convenient location.

We stayed in the harbour view loft. Check-in was relatively straight forward. Apart from the view the room and amenity are very average. Probably an equivalent of a 2.5-3 star hotel. Don’t expect too much for breakfast, just toast and jam, milk and fruits. A nice weekend away though.