Dear Mrs. Danielle, thank you for you recent stay at Ensana Esplanade Health Spa Hotel in Piešťany and for your feedback shared with us.We have sent your comment regarding the piping to the appropriate department. We are very sorry that you were not able to book extra treatments according to your wishes. At time of higher hotel occupancy, we guarantee treatments only within the purchased packages, unfortunately treatments for sale remain only within free capacities.We hope we will welcome you back among our hotel guests in the future.Wishing you all the bests,Henrieta ButkováFront Office Manager

Vážená pani Lenka,ďakujeme Vám za Váš pobyt v hoteli Ensana Esplanade Health Spa v Piešťanoch.Tešíme sa, že ste pozitívne hodnotili náš produkt a služby.Radi Vás znova opäť privítame medzi našimi hotelovými hosťami.S pozdravom,Henrieta ButkováFront Office Manager

Vážená pani Houskova,ďakujeme Vám za Váš pobyt a hodnotenie služieb hotela Ensana Esplanade Health Spa v Piešťanoch.Dúfame, že nás aj v budúcnosti navštívite a z pobytu získate pozitívnejšie skúsenosti.S úctou,Henrieta ButkováFront Office Manager

Vážený pán Marek,ďakujeme Vám, že ste si pre svoj pobyt vybrali práve náš hotel Esplanade Ensana Health Spa v Piešťanoch.Vážime si, že ste hodnotili naše služby a mrzí nás, ak sa nám nepodarilo naplniť Vaše očakávania vo všetkých smeroch.Dúfame, že Vám v budúcnosti budeme môcť poskytnúť služby, ktoré zaručia Vašu maximálnu spokojnosť.S úctivým pozdravom,Henrieta Butková

Dear Mrs. Veronika, thank you for choosing Esplanade Ensana Health Spa Hotel for your recent stay in Piešťany, as well as for the time you took to share the review with us and other visitors. We are pleased for your feedback and appology for the issue with billing that we finally sorted out. We believe that your next visit will bring for you other unique experiences. Kind regards from Piešťany, Henrieta Butková, Front Office Manager

Dear Mr. Ket, thank you for having chosen our Hotel Balnea Esplanade Palace for your stay during the portal Expedia.com. We appreciate that you have taken the time and effort to review our hotel after your stay. We are really sorry that your visit of DHSR Esplanade did not fully filled your expectations. We spoke with managers responsible for each department you have mentioned to improve the communication between each other and make more internal trainings to improve the quality of services we offer. Thank you for your comments, we are glad you let us know, we will improve the issues you mentioned as soon as possible. We look forward to your next visit of SPA Piešťany and until then we wish you good health. Your sincerely Hotel Management DHSR Esplanade

Dear guest, thank you for having chosen our Hotel Balnea Esplanade Palace for your stay. We appreciate that you have taken the time and effort to review our hotel after your stay. We are very sorry that your stay was negatively affected by the facts mentioned in the review. Measures have been taken to improve our service. Please, be assured that full satisfaction of our guests is the highest priority of our company. We wish you good health. Your sincerely Hotel Management BEP

Dear Mr. Gérard,thank you for having chosen our hotel Ensana Esplanade Health Spa in Piešťany. We appreciate you possitively rated our services and we hope you enjoyed your stay with us. We wish to welcome you back at our hotel.Best regards,Henrieta Butková, Front Office Manager

Dear Karl-Heinz, thank you for choosing our Esplanade Ensana Health Spa Hotel in Piešťany. We appreciate your feedback to your stay. We are very sorry for your experience and we would like to sincerely apologize for the services that did not meet your expectations. We made our bests efforts to ensure your comfort during your stay, we took care and handled your requirements on the spot at the hotel to achieve your maximum satisfaction. We hope you will have pleasant and relaxable experiences during your next stay at any of the hotel of Slovak Health Spa Piešťany, Inc. Best regards, Henrieta Butková, Front Office Manager

Vážená pani Dominika, ďakujeme za Vašu návštevu v Esplanade Ensana Health Spa Hotel. V celých kúpeľoch a stravovacie prevádzky nevynímajúc, sa snažíme našim hosťom zabezpečiť predovšetkým bezpečné prostredie implementáciou všetkých opatrení súvisiacich s prevenciou šírenia ochorenia Covid-19 a zároveň, i napriek určitým obmedzeniam, im poskytnúť maximálny komfort a kvalitné služby. Mrzí nás, že sme nesplnili všetky Vaše očakávania v reštaurácii, no s ohľadom na protipandemickú situáciu dúfame, že nám v budúcnosti zachováte priazeň a navštívite nás. Tešíme sa na Vašu ďalšiu návštevu! S úctou, Mgr. Michaela Uhrínová, Hotel manager

Ďakujeme a tešíme sa na ďalšiu návštevu.

Thank you very much for visiting Health Spa Piešťany and for sharing your experiences with us. Your opinion is very important to us and your comments will help us further improve our service. We look forward to welcoming you back to Health Spa Piestany soon and promise that we will do our utmost to ensure you have an enjoyable stay with us. With kind regards from Piestany Freivaldová Jana

Dear Madam, thank you for having chosen our Hotel Balnea Esplanade Palace for your stay. We appreciate that you have taken the time and effort to review our hotel after your stay. Thank you also for your positive comment. We look forward to your next visit and until then we wish you good health. Your sincerely Hotel Management DHSR Esplanade

Dear guest, thank you for having chosen our Hotel Balnea Esplanade Palace for your stay. We appreciate that you have taken the time and effort to review our hotel after your stay. Thank you for your comments which hellp us to improve our services. We look forward to your next visit and until then we wish you good health. Your sincerely Hotel Management DHSR Esplanade