Front of property

Reviews of Microtel Inn & Suites by Wyndham Pigeon Forge

2.5 out of 5
Microtel Inn & Suites by Wyndham Pigeon Forge
2045 Parkway, Pigeon Forge, TN

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1009 reviews" "
Rating 8 - Good. 300 out of 1009 reviews" "
Rating 6 - Okay. 119 out of 1009 reviews" "
Rating 4 - Poor. 72 out of 1009 reviews" "
Rating 2 - Terrible. 87 out of 1009 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was like new. Spotless and spiffy. Great service.
Stayed 1 night in Apr 2024

8/10 Good

Brittany

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we definitely will stay again. breakfast is average, same as most with hot breakfast. the beds were comfy. we did have our service dog with us, but I had booked a pet friendly room which was actually quite nice with the laminate floors. definitely recommend if your wanting a nice quiet place that's not going to break the bank.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 24 Apr,2024
Dear Guest,Thank you for your kind words and for choosing to stay with us. We're thrilled to hear that you found our pet-friendly room accommodating for your service dog and that you enjoyed the comfort of our beds. It's wonderful to know that you appreciated our quiet atmosphere and value for money. We look forward to welcoming you and your furry friend back for another pleasant stay in the future.Sincerely, Hotel Manager

8/10 Good

Teresa

Travelled with pets, Travelled with partner
The couch that was in our room smelled like a dog. Floors need to be clean a little better.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 22 Apr,2024
Dear Teresa,We apologize for the inconvenience caused by the odour of the couch and any cleanliness issues with the floors. Your feedback is invaluable, and we'll address these concerns promptly to ensure a more pleasant experience for our guests. Thank you for bringing this to our attention. We hope to welcome you again soon.Sincerely, Hotel Manager

10/10 Excellent

Elaine

Travelled with family
Staff helpful and knowledgeable about area
Stayed 1 night in Apr 2024
Response from Hotel Manager on 22 Apr,2024
Dear Guest,We're delighted to hear that our staff provided helpful and knowledgeable assistance during your stay. Providing exceptional service is a top priority for us, and we're glad that our team made a positive impression. Thank you for recognizing their efforts, and we hope to welcome you back soon.Sincerely, Hotel Manager

2/10 Terrible

Jerry

Travelled with family, Travelled with pets
Liked: Staff & service
The room had a dirty smell to it although it was clean. Faucet dripped and we did not sleep due to the constant loud drip. Left after first night because of the drip and not given refund. Staff was friendly. However, would not recommend.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 20 Apr,2024
Dear Guest,Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay, including the dirty smell in the room and the dripping faucet. Your feedback is important to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your kind words about our staff and regret that we did not meet your expectations. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

8/10 Good

Earletta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was back off the main road, therefore was quieter. Loved the breakfast.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 20 Apr,2024
Dear Earletta,Thank you for your positive feedback about your recent stay with us. We're delighted to hear that you appreciated our quiet location away from the main road and that you loved our breakfast offerings. Your satisfaction is important to us, and we're pleased that you enjoyed your experience. We look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here multiple times. Newly renovated, very clean, friendly staff, decent breakfast. Nice and Quite. Will stay here again
Stayed 1 night in Apr 2024
Response from Hotel Manager on 20 Apr,2024
Dear Guest,Thank you for your continued loyalty and positive feedback about our hotel. We're delighted to hear that you've enjoyed multiple stays with us and found our newly renovated accommodations clean and comfortable. We appreciate your compliments about our friendly staff and breakfast offerings. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager

8/10 Good

Elisia

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very friendly
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 18 Apr,2024
Dear Guest,Thank you for your positive feedback about our staff. We're delighted to hear that you found them friendly during your stay. Your satisfaction is important to us, and we appreciate your kind comments. If there's anything else we can do to enhance your experience during future visits, please let us know. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager

8/10 Good

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our quick two night stay.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 17 Apr,2024
Dear Geraldine,Thank you for your great feedback. We're delighted to hear that you enjoyed your quick two-night stay with us! Providing a pleasant experience for our guests is our top priority, and we're thrilled that you had a positive experience overall. We look forward to welcoming you back again in the future!Sincerely, Hotel Manager

2/10 Terrible

Laxman

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 8 Apr,2024
Dear Laxman,Thank you for sharing your rating. We're sorry to hear that your experience didn't meet your expectations. If there are specific issues or areas where we can improve, please let us know. Your feedback is valuable, and we strive to provide better service. Visit again soon.Sincerely, Hotel Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 5 Apr,2024
Dear Jennifer,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

6/10 Okay

Fariba

Stayed 2 nights in Mar 2024
Response from Hotel Manager on 1 Apr,2024
Dear Fariba,We're glad you had a positive experience during your stay. If there's anything we can do to make your next stay even better and earn that perfect 5, please let us know. We appreciate your feedback and look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excellent

leslie, evanston

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 26 Mar,2024
Dear Guest,Thank you for your feedback regarding our staff. We're glad to hear that you had a positive interaction with our team during your stay. Your satisfaction is our priority, and we appreciate your kind words. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Donna

Travelled with group
We loved the size of the room. The sink was a nice added feature. Enjoyed the breakfast because it had a great variety to choose from. It was a great trip when you have a nice clean room to say in and the bed was comfortable.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 20 Mar,2024
Dear Guest,Thank you for choosing to stay with us and for sharing your positive feedback. We're delighted to hear that you enjoyed the spaciousness of your room and appreciated the added convenience of the sink. It's great to know that you found our breakfast selection to your liking and that you had a comfortable stay overall. We hope to have the pleasure of welcoming you back for another great trip in the future.Sincerely, Hotel Manager

8/10 Good

Charity

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Hotel Manager on 20 Mar,2024
Dear Charity,Thank you for providing a rating. If there's anything specific you enjoyed or if there are areas where we can further improve and earn a higher rating from you in the future, please feel free to share your insights. We hope to welcome you back soon.Sincerely, Hotel Manager

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 18 Mar,2024
Dear Guest, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

8/10 Good

Neil, Bartlett

Liked: Cleanliness, staff & service, property conditions & facilities
First stay in Microtel, turns out, it's a normal sized room. It does have a sink, mini-fridge, and microwave. The eco-toilet is remarkably loud when flushed, so you can hear that from other rooms some. Standard breakfast, ample parking.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 16 Mar,2024
Dear Neil,Thanks for your stay at our property. Appreciate your feedback and telling us what you liked and also the areas where we can improve. According to your observations, we will improve the hotel's amenities and services. Hope to welcome you again soon.Sincerely, Hotel Manager

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 18 Mar,2024
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating.It is really encouraging.We feel proud when we get such ratings and motivate us to serve better.Look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

Jeanna

On thing I had an issue with was the television, had access to the local channels and some specialty channels but didn’t have access for streaming services. Other than that it was great! Very clean, great location, staff was very nice and helpful. Would definitely stay again
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 11 Mar,2024
Dear Guest,Thank you for your feedback! We're glad to hear that you enjoyed your stay overall and found our property to be clean, with a great location, and friendly staff. We apologize for any inconvenience regarding the television streaming services. Your feedback is important to us, and we'll consider it for future improvements. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, easy access to everything
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 9 Mar,2024
Dear Julia,Thank you for your kind words! We're delighted to hear that you had a wonderful experience at our hotel and found it convenient for your needs. We strive to provide easy access to all amenities and ensure our guests have a comfortable stay. We look forward to welcoming you back again in the future!Sincerely, Hotel Manager

8/10 Good

Tequila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways are loud and you can hear it in the room. You can hear the next room flushing their toilet and taking a shower. Other than that, every was excellent
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 5 Mar,2024
Dear Tequila,Thank you for sharing your feedback. We're glad to hear that you found everything else to be excellent. However, we apologize for the noise issues you experienced with the hallways and adjacent rooms. We understand how important a peaceful stay is, and your comments will be taken into consideration as we work towards improvements. We'll do our best to ensure a more tranquil experience. Thank you for your understanding and valuable input.Sincerely, Hotel Manager

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a nice, quiet, conveniently located motel. The staff was friendly and accommodating. However, there appears to be some maintenance issues. This is my second time staying here. The first time the heat/air unit was damaged and repaired with duct tape. This time, one of the drapes was broken and hanging down. In both rooms, the toilet tanks were cracked. Otherwise, the rooms were very clean but, general maintenance definitely needs attention.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 4 Mar,2024
Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that you found our motel nice, quiet, and conveniently located and that our staff was friendly and accommodating. However, we apologize for the maintenance issues you encountered during your stay. Your comments are valuable, and we'll address these concerns promptly to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager

10/10 Excellent

Sarina

Stayed 1 night in Mar 2024
Response from Hotel Manager on 25 Mar,2024
Dear Guest,We are truly honoured by your perfect rating! It's delightful to know that we met or exceeded your expectations during your stay. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. It was very quiet. Breakfast was average and for the price it was worth it to stay. This is 2nd time at this hotel and would stay here again.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 3 Mar,2024
Dear Guest,Thank you for your excellent review! We're thrilled to hear that you found our beds comfortable and enjoyed the peaceful environment during your stay. We appreciate your feedback on the breakfast, and we're glad to know that you found the overall experience worth it for the price.We're honored to have you as a returning guest and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great quite place to stay.
Response from Hotel Manager on 2 Mar,2024
Dear Jeff,Thank you for your positive feedback! We're pleased to hear that you found our hotel to be a great and quiet place to stay. Providing a peaceful environment for our guests is important to us, and we're glad we could meet your expectations. We hope to welcome you back for another relaxing visit in the future.Sincerely, Hotel Manager

10/10 Excellent

Coco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 3 Mar,2024
Dear Guest,Thank you for your fantastic rating! We're delighted to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we're thrilled that we met your expectations. We look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, comfortable bed. Great breakfast with sausage biscuits and gravy. Excellent value!
Stayed 5 nights in Feb 2024
Response from Hotel Manager on 25 Feb,2024
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our great location, cleanliness, comfortable beds, and delicious breakfast offerings. Providing excellent value and a memorable experience for our guests is our top priority, and we're delighted that we exceeded your expectations. We look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in
Stayed 1 night in Feb 2024
Response from Hotel Manager on 24 Feb,2024
Dear Evelyn,Thank you for your fabulous feedback. We are thrilled to know you loved every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 20 Feb,2024
Dear Ruth,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Excellent

Rosalinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and friendly place
Stayed 1 night in Feb 2024
Response from Hotel Manager on 19 Feb,2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our hotel to be very nice, clean, and friendly. Providing a welcoming and comfortable experience for our guests is our top priority, and we're thrilled that we could meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 19 Feb,2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found our hotel to be in a good location. We strive to provide convenience and accessibility for our guests, and we're pleased that our location meets your needs. We look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Elsy

Travelled with family
Liked: Amenities
It’s very well located, clean, excellent breakfast, good price
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 11 Feb,2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you found our hotel to be well-located, clean, and offering excellent breakfast at a good price. Your satisfaction is our priority, and we're thrilled that we met your expectations. We appreciate your kind words and hope to welcome you back for another wonderful stay in the future.Sincerely, Hotel Manager

8/10 Good

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice motel, in a good location, at a reasonable price. The space was adequate and the beds were comfortable! But there were a couple of problems with the room itself. The cover on the air conditioning unit fell off shortly after our arrival. I just stood it up in a corner and notified the desk. Soon it was taped back up, right in place. Also, there was nor closet, nor were there any drawers, so you are left to work out of your luggage. But they provided a good breakfast! So overall, it was a good place to lay your head for a night or two and I would stay there again!
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 6 Feb,2024
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our motel's location, reasonable pricing, and comfortable beds. We apologize for the issues you experienced with the air conditioning unit and the lack of storage space in the room. Your comments are valuable, and we'll address these concerns to ensure a more enjoyable stay for our guests in the future. We're glad you appreciated our breakfast offerings and hope to welcome you back for another pleasant stay soon.Sincerely, Hotel Manager

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Everything was better than I expected. The only problem we had was Wi-Fi didn’t work for us. Otherwise we had a great stay.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 30 Jan,2024
Dear Rick,Thank you for choosing us! We're delighted to hear that you enjoyed your overall stay with us! We apologize for the inconvenience with the Wi-Fi and appreciate your understanding. Your feedback helps us improve, and we hope to welcome you back soon for an even better experience. Sincerely, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room my boyfriend and I got put in, there were wasps finding their way through the unit. We let the front desk know and they immediately handled it and moved us to a new room. They were super understanding about it, and overall made the experience a lot better.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 30 Jan,2024
Dear Guest,We appreciate your understanding and cooperation during the wasp incident. It's pleasing to hear that our front desk promptly addressed the issue and provided you with a new room. We value your feedback and hope the remainder of your stay was more comfortable. We look forward to welcoming you again soon.Sincerely, Hotel Manager

8/10 Good

SkyeLee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 2nd time staying at this place beautiful location to everything, Pros- staff were nice, clean room, location is great Cons- this time the breakfast wasnt the best il but its okay, and little things. They are remodeling other then that its quiet and ill be back
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 27 Jan,2024
Dear Guest,Thank you for sharing your feedback about your recent stay at the hotel. It's great to hear that you found the staff nice, the room clean, and the location convenient. Renovations can sometimes lead to temporary inconveniences, but it's good to know that you plan to return.Your comments about the breakfast and other minor issues are valuable, as they can help the hotel make improvements for future guests. If you have any specific suggestions or preferences for breakfast, you may consider sharing them with the hotel management.Overall, I'm glad to hear that you had a positive experience and plan to return. If you have any more questions or need assistance with anything else, feel free to ask.Sincerely,Hotel Manager

10/10 Excellent

Jason

Stayed 4 nights in Jan 2024
Response from Hotel Manager on 21 Mar,2024
Dear Jason,We appreciate your perfect 5/5 ratings! It's fantastic to know that you had a wonderful experience during your stay. We strive to provide exceptional service, and your positive feedback is truly rewarding. If your travels bring you back our way, we would be thrilled to host you again.Sincerely, Hotel Manager

4/10 Poor

Evelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor quality
Stayed 3 nights in Dec 2023
Response from Hotel Manager on 25 Jan,2024
Dear Evelyn,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again. Sincerely, Hotel Manager

8/10 Good

kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager on 25 Jan,2024
Dear Kevin,Thank you for providing a rating. If there are specific aspects of your experience that contributed to the 8/10 rating or areas where we can improve, we would appreciate any additional feedback. Your input helps us enhance the quality of our services. Visit again soon.Sincerely, Hotel Manager

8/10 Good

Mackenzie

Stayed 2 nights in Jan 2024
Response from Hotel Manager on 17 Jan,2024
Dear Mackenzie,Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 Excellent

Tavius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 15 Jan,2024
Dear Tavius,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value - quality and service comparable to any luxury hotel - highly recommended - AAAAA
Stayed 4 nights in Jan 2024
Response from Hotel Manager on 15 Jan,2024
Dear Dennis,Thank you for your glowing review! We're thrilled to learn that you found our hotel to be excellent in value, quality, and service, comparable to luxury hotels. Your recommendation means the world to us, and we're honored to have received such high praise. We look forward to welcoming you back and providing another exceptional experience during your next visit.Sincerely, Hotel Manager

6/10 Okay

Trandafir

Business traveller
Disliked: Cleanliness, property conditions & facilities
Hair all over the tub
Stayed 1 night in Jan 2024
Response from Hotel Manager on 12 Jan,2024
Dear Trandafir,Thank you for your feedback. We apologize for any cleanliness issues you encountered during your stay. Your comments will be shared with our housekeeping team to ensure that any areas requiring improvement are addressed promptly. Hope you will visit again soon.Sincerely, Hotel Manager

8/10 Good

kim

Response from Hotel Manager on 25 Jan,2024
Dear Kim,Thank you for providing a rating. If there's anything specific you enjoyed or if there are areas where we can further improve and earn a higher rating from you in the future, please feel free to share your insights. We hope to welcome you again soon.Sincerely, Hotel Manager

10/10 Excellent

emily

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and clean. Quiet hotel, nice staff.
Stayed 4 nights in Jan 2024
Response from Hotel Manager on 10 Jan,2024
Dear Emily,Thank you for your stay. It's wonderful to hear that you found your room spacious, and clean, and enjoyed the quiet atmosphere of the hotel. We're delighted that our staff added to your positive experience. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

10/10 Excellent

Taneisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Hotel Manager on 10 Jan,2024
Dear Taneisha,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

10/10 Excellent

DANIELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager on 9 Jan,2024
Dear DANIELA,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somehow I accidentally booked a pet room & the Guy changed our room & I didn't even ask for a change. He even gave us an upgraded room for the same rate!!! We Loved the view outside our window seeing some of the lit up places along the strip. We hit it right with this place not only being a nice place, but it's CLOSE to everywhere we wanted to go. The staff is Great!!!
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 9 Jan,2024
Dear Sharon,Thank you for your stay and positive comments about our facilities and services. We are so inspired to see your great review of your stay. We promise to remain committed to our hard work to provide every guest with the finest accommodations. We are looking forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

John

Stayed 3 nights in Dec 2023
Response from Hotel Manager on 9 Jan,2024
Dear John,Thank you for your rating! We appreciate your feedback and strive to provide the best possible experience for our guests. If there is anything we can do to improve and earn that extra star, please let us know. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Sincerely, Hotel Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on 9 Jan,2024
Dear Guest,Thank you for the perfect rating! We're delighted to hear that you had a wonderful stay. If you have any further comments or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back in the future.Sincerely, Hotel Manager