Exterior

Reviews of Hilton Garden Inn Pittsburgh Airport

3 out of 5
Hilton Garden Inn Pittsburgh Airport
9600 University Blvd, Moon Township, Coraopolis, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 629 out of 918 reviews" "
Rating 8 - Good. 197 out of 918 reviews" "
Rating 6 - Okay. 47 out of 918 reviews" "
Rating 4 - Poor. 26 out of 918 reviews" "
Rating 2 - Terrible. 19 out of 918 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Stacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was small and outdated for the price. It was in a convenient location and clean.
Stayed 1 night in Apr 2024
Response from General Manager on 2 May,2024
Dear Stacey, We appreciate your feedback regarding your recent stay. While we are glad you found our location convenient and the cleanliness satisfactory, we apologize if the room size and decor didn't meet your expectations. Your comments are valuable as they help us improve. We aim to provide comfortable accommodations at competitive rates and will take your remarks into consideration for future enhancements. Thank you for choosing us, and we hope to have the opportunity to welcome you back for an improved experience.Safe Travels,Rob DaceyGeneral Manager

8/10 Good

Allen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 1 May,2024
Dear Allen, We appreciate you leaving your kind rating for Hilton Garden Inn Pittsburgh Airport. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We hope to see you again soon!Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process. Easy parking. Few restaurants within walking distance such as Arbys, Panera, Milkshake Factory and a delicious mexican restaurant! Room was clean and staff was helpful in giving us a few extra pillows and nlankets.
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr,2024
Dear Michael, Thank you for choosing Hilton Garden Inn Pittsburgh Airport. We are delighted to read that your check-in was seamless and that you found parking convenient. It's great that you enjoyed the nearby dining options. Our team is always happy to assist with any additional needs, like extra pillows and blankets. We hope to welcome you back soon for another pleasant stay.Safe Travels,Rob DaceyGeneral Manager

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel to be near the airport. Room was clean, bed was comfortable. Fitness room was fine - big window meant it got kind of warm but it had the basic equipment one would need. Was just there for a quick night but check-in and check was smooth.
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr,2024
Dear Allison, We are thrilled you chose Hilton Garden Inn Pittsburgh Airport for your stay. It's wonderful to read you found your room clean and comfortable. Our fitness room, while cozy, offers all the basics for a quick workout. We are delighted your check-in and check-out experiences were seamless. Thank you for your kind review, and we hope to welcome you back soon.Safe Travels,Rob DaceyGeneral Manager

8/10 Good

Matthew, Arlington

Travelled with family
Liked: Staff & service, amenities
Very nice & helpful staff, however some details were overlooked. My room’s light switch exposed bare wiring covered by tape and the bathroom amenities were lacking - 1 small bar of soap for both hand washing and bathing purposes.
Stayed 3 nights in Apr 2024
Response from General Manager on 16 Apr,2024
Dear Matthew, We are thrilled to read that you found our staff at Hilton Garden Inn Pittsburgh Airport very nice and helpful. Your feedback regarding the room's light switch and bathroom amenities has been noted, and we apologize for any inconvenience caused. We appreciate your comments and will address these matters to ensure a more seamless experience for our guests. Thank you for bringing this to our attention. It was a pleasure hosting your visit, and we look forward to seeing you again.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

elba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr,2024
Dear Elba, We are glad you found Hilton Garden Inn Pittsburgh Airport conveniently located near the airport. Providing easy access for our guests is important to us, and we are pleased that our proximity to the airport enhanced your stay. Thank you for choosing to stay with us, and we hope to welcome you back soon for another great stay.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Melissa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lication
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr,2024
Dear Melissa, We are thrilled to read that you enjoyed our location at Hilton Garden Inn Pittsburgh Airport! Thank you for sharing your positive feedback with us. It's our pleasure to provide a convenient and enjoyable experience for our guests. We hope to welcome you back for another fantastic stay soon!Safe Travels,Rob DaceyGeneral Manager

8/10 Good

Dara, Swampscott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if visiting the area
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr,2024
Dear Dara, We are delighted to read you had a wonderful experience at Hilton Garden Inn Pittsburgh Airport! Thank you for choosing to stay with us and for taking the time to share your positive feedback. We look forward to welcoming you back for another enjoyable stay in the future.Safe Travels,Rob DaceyGeneral Manager

6/10 Okay

Dale

OK
Stayed 1 night in Mar 2024
Response from General Manager on 2 Apr,2024
Dear Dale, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on 2 Apr,2024
Dear Todd, We are thrilled you had an excellent stay at Hilton Garden Inn Pittsburgh Airport, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Easy checkin and tasty food.
Stayed 1 night in Mar 2024
Response from General Manager on 2 Apr,2024
Dear Susan, We are delighted to read about your positive experience at Hilton Garden Inn Pittsburgh Airport. Our team strives to provide friendly service and seamless check-in experiences. We are also thrilled that you enjoyed our delicious food offerings. Thank you for sharing your feedback, and we look forward to welcoming you back for another enjoyable stay.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr,2024
Dear Bethany, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn Pittsburgh Airport.Safe Travels,Rob DaceyGeneral Manager

4/10 Poor

joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice but couldn’t find our reservation- took 15 min. Very noisy. Loud guests all night- doors slamming and rude behavior.
Stayed 1 night in Mar 2024
Response from General Manager on 31 Mar,2024
Dear Joan, We deeply apologize for the inconvenience you experienced during your recent stay with us. It's disheartening to learn about the challenges you faced with locating your reservation and the disturbance caused by noise. Please rest assured that we take your feedback seriously and will address these issues to ensure a more seamless and peaceful experience for our guests in the future. Your comfort and satisfaction are of the utmost importance to us, and we appreciate your understanding. Thank you for being our guest. We look forward to your next visit!Safe Travels,Rob DaceyGeneral Manager

8/10 Good

Trever

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 27 Mar,2024
Dear Trever, Thank you for your kind rating! We are glad you had such a positive experience at Hilton Garden Inn Pittsburgh Airport, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Rochelle D

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on 26 Mar,2024
Dear Rochelle D, We appreciate you taking the time to leave your kind rating for Hilton Garden Inn Pittsburgh Airport. Your satisfaction is important to us, and we are thrilled to have exceeded your expectations. We hope to see you again soon!Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to and from the airport, very convenient and the facilities were very nice and the food, and staff were friendly. I will definitely visit again on my next visit to Pittsburgh.
Stayed 2 nights in Mar 2024
Response from General Manager on 25 Mar,2024
Dear Beverly, Thank you for choosing Hilton Garden Inn Pittsburgh Airport for your recent stay and sharing your experience with fellow travelers. We are pleased that you loved our fantastic location and comfortable accommodations and that our devoted associates took excellent care of you. We look forward to your return the next time you travel to Pittsburgh.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Rhonda

Travelled with group
Liked: Amenities, property conditions & facilities
Wet nice and friendly
Stayed 1 night in Mar 2024
Response from General Manager on 23 Mar,2024
Dear Rhonda, Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know that we exceeded your expectations. We look forward to welcoming you back to the Hilton Garden Inn Pittsburgh Airport!Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Sarah

Stayed 1 night in Mar 2024
Response from General Manager on 11 Apr,2024
Dear Sarah, Thank you for choosing Hilton Garden Inn Pittsburgh Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all our guests; therefore, we hope you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from General Manager on 22 Mar,2024
Dear CRAIG, We are delighted to read the review of your stay at Hilton Garden Inn Pittsburgh Airport. We strive to exceed our guests' expectations and are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Safe Travels,Rob DaceyGeneral Manager

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Practically on the runway! Pretty insulated, we could hear the planes, but they were not loud to us. Bed was comfortable.
Stayed 1 night in Mar 2024
Response from General Manager on 18 Mar,2024
Dear Elaine, We are thrilled you enjoyed your stay at Hilton Garden Inn Pittsburgh Airport! It's fantastic that you found our location convenient and our rooms comfortable. We are glad the noise from the nearby runway didn't disturb your rest. Thank you for choosing to stay with us, and we look forward to welcoming you back for another comfortable stay soon!Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 18 Mar,2024
Dear Brenda, We are thrilled you had an excellent stay at Hilton Garden Inn Pittsburgh Airport, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's great
Stayed 1 night in Mar 2024
Response from General Manager on 14 Mar,2024
Dear Craig, We appreciate you taking the time to leave your kind rating for Hilton Garden Inn Pittsburgh Airport. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean property close to lots of restaurants. Very convenient to Pittsburgh International Airport.
Stayed 1 night in Mar 2024
Response from General Manager on 4 Mar,2024
Dear John, Thank you for the great review! It is wonderful that you enjoyed your time at Hilton Garden Inn Pittsburgh Airport so much! We strive for excellence, so we are thrilled you appreciated our clean accommodation and our convenient location close to Pittsburgh International Airport. Your praise lets us know we are doing our job, and we look forward to hosting you again for another exceptional experience.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the airport (can see the runway!) but very quiet. Helpful staff and courtesy shuttle. Great pool and easy dining options within walking distance!
Stayed 1 night in Feb 2024
Response from General Manager on 25 Feb,2024
Dear Kelly, Thank you for your glowing review of Hilton Garden Inn Pittsburgh Airport! We're thrilled to hear that you enjoyed our convenient location, attentive staff, and excellent amenities like our pool. It's fantastic that you found dining options nearby. We hope to welcome you back soon for another wonderful stay!Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Xena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my weekend
Stayed 3 nights in Feb 2024
Response from General Manager on 20 Feb,2024
Dear Xena, Thank you for your recent stay at Hilton Garden Inn Pittsburgh Airport for your weekend getaway. It is wonderful to know that you enjoyed your stay with us. Providing a relaxing and enjoyable experience for our guests is our priority, and we are thrilled that we could contribute to your weekend enjoyment. We look forward to welcoming you back for another wonderful stay.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Malester

Liked: Property conditions & facilities
It was clean and beautiful
Stayed 1 night in Feb 2024
Response from General Manager on 20 Feb,2024
Dear Malester, It was a pleasure to read your fantastic review of Hilton Garden Inn Pittsburgh Airport. We are delighted to hear that you found our hotel clean and beautiful. Providing a pleasant stay is our priority, and we are thrilled that you had a positive experience with us. We appreciate your feedback and hope you are already planning another visit our way.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Agnes

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 21 Feb,2024
Dear Agnes, We are thrilled you had an excellent stay at Hilton Garden Inn Pittsburgh Airport, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Safe Travels,Rob DaceyGeneral Manager

8/10 Good

Llewellyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the cost!
Stayed 1 night in Feb 2024
Response from General Manager on 24 Feb,2024
Dear Llewellyn, Thank you for being our guest at Hilton Garden Inn Pittsburgh Airport. We are pleased you found our hotel to be of great value for your stay. Providing outstanding service and comfortable accommodations at very reasonable rates is one of our top priorities. It was a pleasure hosting you, and we hope to welcome you back again soon for another satisfying experience!Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location!
Stayed 2 nights in Feb 2024
Response from General Manager on 19 Feb,2024
Dear CECILIA, Thank you for the great review. We love knowing how pleased you were with our location and are glad it contributed to your overall experience. Thank you for choosing Hilton Garden Inn Pittsburgh Airport! We hope you will make the same choice when your travels bring you back to the city.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from General Manager on 11 Feb,2024
Dear Nikola, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Hilton Garden Inn Pittsburgh Airport soon!Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Kerrie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. Clean & well kept
Stayed 1 night in Feb 2024
Response from General Manager on 7 Feb,2024
Dear Kerrie, Thank you for being our guest at Hilton Garden Inn Pittsburgh Airport. We're thrilled you found our hotel exceptionally clean and well-maintained during your stay. It is lovely to know that your interactions with our staff have been exceptional. We will certainly share your words of appreciation with them. We appreciate your feedback and look forward to your next visit.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for an airport trip
Stayed 1 night in Jan 2024
Response from General Manager on 1 Feb,2024
Dear mary, Thank you for the generous review of your recent stay at the Hilton Garden Inn Pittsburgh Airport! We are pleased you found our location near the airport perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Safe Travels,Rob DaceyGeneral Manager

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offered courtesy shuttle to airport if needed. Front desk staff very personable and helpful. Overall clean and cozy atmosphere.
Stayed 1 night in Jan 2024
Response from General Manager on 29 Jan,2024
Dear Alicia, Thank you for your review regarding your stay at Hilton Garden Inn Pittsburgh Airport! We're pleased you appreciated our shuttle service and found our front desk staff helpful. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Response from General Manager on 28 Jan,2024
Dear John, Thank you for staying at Hilton Garden Inn Pittsburgh Airport and for your excellent rating! We're thrilled to hear that you had a great experience during your stay. Our team is committed to providing excellent service, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable visit.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were very nice, but they didn’t tell us until we got there that parking was additional.
Stayed 1 night in Jan 2024
Response from General Manager on 28 Jan,2024
Dear Jenny, Thank you for reviewing your stay at Hilton Garden Inn Pittsburgh Airport. We're delighted you found the hotel and staff pleasant. However, we apologize for any inconvenience regarding parking information. Your input is valuable, and we appreciate your understanding. We hope you had an enjoyable stay and look forward to welcoming you back.Safe Travels,Rob DaceyGeneral Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for airport travelers
Stayed 1 night in Jan 2024
Response from General Manager on 28 Jan,2024
Dear Mark, It was a pleasure to read your fantastic review of Hilton Garden Inn Pittsburgh Airport! We're delighted you found our hotel convenient for airport travelers. Your satisfaction is important to us, and we hope to welcome you back for another seamless and enjoyable stay.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

michael, Camp Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Park and fly is a great amenity!
Stayed 1 night in Jan 2024
Response from General Manager on 27 Jan,2024
Dear Michael, Thank you for your excellent review of Hilton Garden Inn Pittsburgh Airport. We are happy we could help with your travel needs with our Park and Fly service. Your compliments mean a great deal to our entire staff. We hope to welcome you back.Safe Travels,Rob DaceyGeneral Manager

2/10 Terrible

Craig

Stayed 1 night in Jan 2024
Response from General Manager on 21 Mar,2024
Dear Craig, We thank you for rating your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have a memorable stay, and we regret this was not your experience. We hope you will revisit so we can extend the exceptional hospitality we are known for providing.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Quick stay but very clean and quiet
Stayed 1 night in Jan 2024
Response from General Manager on 17 Jan,2024
Dear Laurie, Thank you for taking the time to share your positive experience at Hilton Garden Inn Pittsburgh Airport. We're delighted to see that your stay was enjoyable, and we appreciate your kind words regarding our cleanliness and quiet environment. It was our pleasure hosting you, and we hope to welcome you back for another wonderful stay in the future.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from General Manager on 16 Jan,2024
Dear Tracey, Thank you for your outstanding rating. We are glad we could exceed your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn Pittsburgh Airport.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Allan

Stayed 1 night in Jan 2024
Response from General Manager on 31 Jan,2024
Dear Allan, Thank you for the wonderful rating for Hilton Garden Inn Pittsburgh Airport! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean.
Stayed 1 night in Jan 2024
Response from General Manager on 10 Jan,2024
Dear William, Thank you for choosing Hilton Garden Inn Pittsburgh Airport! We're thrilled to hear you found our hotel nice and clean. Your positive feedback is greatly appreciated. We hope to have the pleasure of hosting you again in the near future.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Thomas, Smyrna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 10 Jan,2024
Dear Thomas, It is wonderful to know you enjoyed everything about your time at Hilton Garden Inn Pittsburgh Airport and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Safe Travels,Rob DaceyGeneral Manager

8/10 Good

Evan

Stayed 1 night in Dec 2023
Response from General Manager on 2 Jan,2024
Dear Evan, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Hilton Garden Inn Pittsburgh Airport. We hope to have the pleasure of doing so again on your next visit to the area.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on 31 Dec,2023
Dear Glenn, We are delighted you enjoyed your stay at Hilton Garden Inn Pittsburgh Airport. We strive to provide each guest with an exceptional visit; therefore, it is lovely knowing we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Shari

Travelled with family and small children
Liked: Amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2023
Response from General Manager on 31 Dec,2023
Dear Shari, Thank you for choosing Hilton Garden Inn Pittsburgh Airport for your recent stay and sharing your experience with fellow travelers. We are pleased you had a wonderful stay with us and enjoyed our accommodations, service, and amenities. We hope to accommodate you again soon.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9.5
Beautiful hotel Friendly staff I would not recommend the food service
Stayed 2 nights in Dec 2023
Response from General Manager on 31 Dec,2023
Dear Stephanie, Thank you for taking the time to review your stay. We are pleased you enjoyed your overall stay and appreciate your generous comments regarding our beautiful hotel and friendly service. However, we hope you will accept our apologies for your concern with the food. We value your feedback and strive to improve our guest experience. We will address this with our associates, and we thank you for your patience. We appreciate your business and hope to accommodate you again so we may provide you with the flawless experience you deserve.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Tonya

Travelled with partner
Stayed 2 nights in Dec 2023
Response from General Manager on 30 Dec,2023
Dear Tonya, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn Pittsburgh Airport.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Masudur

Stayed 1 night in Dec 2023
Response from General Manager on 18 Jan,2024
Dear Masudur, Thank you for your outstanding rating. We continually strive to deliver a fulfilling visit for our guests, and it is a delight to know that this was your experience. We look forward to welcoming you back to Hilton Garden Inn Pittsburgh Airport whenever you return to our area.Safe Travels,Rob DaceyGeneral Manager

10/10 Excellent

Daniel, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 29 Dec,2023
Dear Daniel, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hilton Garden Inn Pittsburgh Airport. We look forward to your return and wish you all the best with your future travels.Safe Travels,Rob DaceyGeneral Manager