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Hotel Riu Playacar - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Aerial view
1 bedroom, minibar, in-room safe, laptop workspace
Garden
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Standard Double Room (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout curtains
Sofa bed
Separate bedroom
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (No balcony - M)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (U)

8.4 out of 10
Very good
(111 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (U)

Highlights

Air conditioning
TV
2 bedrooms
Ceiling fan
Blackout curtains
2 bathrooms
Eco-friendly toiletries
Private bathroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room (M)

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Separate bedroom
Ceiling fan
Blackout curtains
Bidet
  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Separate bedroom
Ceiling fan
Blackout curtains
Bidet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (M)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout curtains
Sofa bed
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (B2C-US)

Highlights

Air conditioning
TV
2 bedrooms
Ceiling fan
Blackout curtains
2 bathrooms
Eco-friendly toiletries
Private bathroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (B2C-CA)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (U)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout curtains
Sofa bed
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (L)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (C)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Connecting Rooms (L)

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (C)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (C)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (U)

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout curtains
Sofa bed
Separate bedroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

1 bedroom, minibar, in-room safe, laptop workspace

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, laptop workspace

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Double Room

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 6 min walk - 0.6 km
  • Playacar Beach - 13 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 2.5 km
  • Playa del Carmen Main Beach - 6 min drive - 3.2 km
  • Xcaret Eco Theme Park - 12 min drive - 7.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪Wyndham Pool Bar - ‬4 min walk
  • ‪Miyagi - ‬5 min walk

About this property

Hotel Riu Playacar - All Inclusive

All-inclusive family-friendly property near Playacar Beach
Located close to Playacar Golf Club, Hotel Riu Playacar - All Inclusive provides a free breakfast buffet, an adjacent golf course and a swim-up bar. This property is a great place to bask in the sun with a white sand beach, sunloungers and scuba diving. Treat yourself to a massage or a manicure/pedicure at Renova Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Fitness classes are offered at the health club; other things to do include sailing, beach volleyball and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and shopping on-site.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, babysitting (surcharge) and a 24-hour front desk
  • Wedding services, ATM/banking services and beach towels
  • Guest reviews give top marks for the beach locale, overall value and helpful staff
Room features
All 396 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch TVs with satellite channels
  • Recycling, ceiling fans and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to off-site nightclubs
On-site live performances

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Does Hotel Riu Playacar - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Riu Playacar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Playacar - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Playacar - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Playacar - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Playacar - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Hotel Riu Playacar - All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within a 15-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Quinta Avenida and Playa del Carmen Main Beach are also within 2 miles (3 km).

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Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Nice place to stay
Stayed 7 nights in Jun 2025

10/10

Very nice and quiet place to stay
Stayed 8 nights in Apr 2025

10/10

Everything was perfect from the checking in to the checkout! Making plans to return in April.
Stayed 6 nights in Jun 2025

10/10

Really safe, clean and excellent staff , very kind and welcoming Highly recommend this hotel
Stayed 5 nights in Apr 2025

10/10

great staff, clean resort, food was good/lots of choices.
Stayed 4 nights in Mar 2025

10/10

Staff is extremely helpful and kind. Food choices were incredible and pools were amazing.
Stayed 5 nights in Apr 2025

2/10

Food was terrible
Stayed 4 nights in Jun 2025

10/10

Excellent service! Beautiful surroundings will definitely visit again
Stayed 4 nights in May 2025

10/10

Great resort! Beautiful beach and friendly staff!
Stayed 3 nights in Feb 2025

10/10

The Playacar is a beautiful and relaxing resort. The staff is great . The food is great
Stayed 6 nights in Apr 2025

8/10

Beach is wonderful but there isn't enough places with shade. Ground property was clean everyday. Dining options with many different choices. We want to say thank you to Samuel for helping us to choose the comfortable room.
Stayed 11 nights in May 2025

10/10

The staff are amazing. Alexis, Jorge, Uli and all the bar & entertainment staff are awesome. Super nice and make your vacation much more fun.

10/10

Great service, All inclusive, and great location
Stayed 3 nights in Feb 2025

10/10

Good food and friendly staff. Everything was clean and well maintained. Will definitely consider staying again !
Stayed 4 nights in Mar 2025

8/10

Although the AC needs work and property is more like a 4 star in Canadian/American standard, the poolside was great, just a short walk to the beach, and the staff workers work very hard. Definitely would recommend and come again, no question.
Stayed 7 nights in Apr 2025

10/10

This place is great! This is our second time here. Location is secure and we will be back. Beach was great too!
Stayed 7 nights in Mar 2025

10/10

Food was super good hard to choice where to eat when everything is so yummy… Perfect place to go with family vacation. Super safe.
Stayed 5 nights in Mar 2025

10/10

We been coming here for about 16 years now and the staff are great!
Stayed 7 nights in Feb 2025

8/10

Was really nice, a bit further out of the main area, is a pro in some ways and a con in some ways
Stayed 3 nights in Mar 2025

10/10

Such a wonderful resort. Absolutely recommend!!!
Stayed 6 nights in Jan 2025

10/10

We just got back and we had a great time ...great job to all your staff...Jim and Carol
Stayed 7 nights in Apr 2025

10/10

Awesome! Excellent food, staff, and facilities. Beautiful location.
Stayed 7 nights in Feb 2025

10/10

Great friendly service
Stayed 5 nights in Mar 2025

10/10

We took our kids with us, no complaints at all!! The food was good at all the restaurants, the entertainment was fun, the staff were on top of service and cleanliness. The little shopping plaza was good as well. WE DID NOT HAVE 1 REASON TO LEAVE THE RESORT. GREAT PLACE FOR THE FAMILY
Stayed 6 nights in Mar 2025

10/10

The staff were excellent
Stayed 7 nights in Feb 2025