Nikko, Pleasanton - Livermore hotels

"It’s a very pretty and under estimated hotel. Very clean! The breakfast was very good. Front desk & the restaurant staff was extremely pleasant & friendly. "

"Hotel was definitely modern and clean. Got to enjoy the amenities like pool and hot tub. "

"Stayed here for a tournament at twin peaks sports complex. This hotel is like a 5min walk from the front entrance, great location. Continental breakfast was above average with fresh fruit (not just your typical apple and banana basket), good sausages and bacon too. Pool was nice and warm, plenty of shade too in the pool area and courtyard. Oh and there is a robot that brings you room service. We ordered from the restaurant and the robot brought our food to us. Pretty hilarious actually. Restaurant food was good and reasonably priced as well. One downside is that this area has zero sidewalks. I understand Americans are against walking but you guys built a road for access to the hotel the size of a 4 lane highway and out in ZERO sidewalks. The only reason we didn’t have to walk on the road with traffic was because there are endless parking lots and they allowed us to access the fields without issue."

"Helpful and friendly staff. Clean and comfortable rooms. I enjoyed my stay."

"The staff was remarkable. Best service in an American hotel in 20 years. Pool area relaxing and wonderful. Mens locker area with jacuzzi, steam and sauna - top notch. "

"We enjoyed mostly everything and appreciated the welcome we received at check-in. We’re disappointed with the misinformation given to us before booking our reservations. I called twice to confirm your hotel offered shuttle service to SF airport, since it was listed as one of the hotels in the Bay Area. I was told by 2 different employee’s that the shuttle covered 3 airports including SF. We check in and find out it’s not the case, so unfortunately we have to pay $70+ for an Uber. Though it’s a cozy hotel, we wouldn’t have booked a night here if we were given correct information. Please let the answering service know the correct answer, I thought I was speaking to the front desk clerk, not an outside CSR."

"Excellent hotel and location. Elevators can be a bit slow though and no mention of paid parking on Hotels.com page and yes charged for paid parking and lot was never even half full...otherwise Excellent!!"

"The rooms are very comfortable and well appointed, but the real bonus is the staff. Helpful, kind, professional and accommodating to make your stay enjoyable and feel like a family member. "

"I love how professional the staff were. The only downside for me was there was a door in my room which may connect to the other room. Ofc, it has a locked and all but other than that all was good. Enjoy the stay very much. "