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Reviews of Choctaw Casino Hotel - Pocola

3.5 out of 5
Choctaw Casino Hotel - Pocola
3400 Choctaw Road, Pocola, OK

Reviews

9.0

Wonderful

Rating 10 - Excellent. 298 out of 462 reviews" "
Rating 8 - Good. 108 out of 462 reviews" "
Rating 6 - Okay. 29 out of 462 reviews" "
Rating 4 - Poor. 15 out of 462 reviews" "
Rating 2 - Terrible. 12 out of 462 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very helpful staff
Stayed 4 nights in May 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay and we will be back. Nice casino floor and the room is a nice relaxing and quiet area.
Stayed 2 nights in Apr 2024
Response from SHE on 16 May,2024
Halito(Hello) Kim Thank you for choosing Choctaw Casino Pocola . We appreciate you choosing us and the wonderful words/feedback. We truly appreciate you and look forward to coming back soon. Yakoke(Thank You )

10/10 Excellent

Kattie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how convenient it was I didn’t like the parking all that well.
Stayed 1 night in May 2024
Response from SHE on 16 May,2024
Halito(Hello) KatieThank you for choosing Choctaw Casino Pocola. We appreciate you choosing us and your feedback. When the parking garage is finished it will make is so much easier/ convenient. We look forward to coming back soon. Yakoke(Thank You )

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and chill.
Stayed 3 nights in Mar 2024
Response from SHE on 6 May,2024
Halito(Hello) JaimeThank you for choosing Choctaw Casino in Pocola . We appreciate your feedback/score and look forward to you staying with us again soon. Yakoke(Thank you)

10/10 Excellent

james

Travelled with family
Very easy and no problems
Stayed 1 night in Apr 2024
Response from SHE on 1 May,2024
Halito(Hello) We want to say thank you for choosing Choctaw Pocola. We appreciate your feedback/score. We look forward to coming back again soon. Yakoke(Thank you)

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great services and staff.
Stayed 2 nights in Apr 2024
Response from SHE on 23 Apr,2024
Halito(Hello) Christopher We want to say thank you for choosing Choctaw Casino Pocola . Thank you for your feedback/score. We look forward to seeing you again soon. Yakoke(Thank you)

8/10 Good

Ralph A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to stay, not realizing the eclipse was at during the same time frame. The price was better than a lot of competitors.
Stayed 2 nights in Apr 2024
Response from SHE on 23 Apr,2024
Halito(Hello) RalphWe want to say thank you for choosing Choctaw Casino Pocola. Hopefully you got to view the Eclipse also. Thank you for your feedback/score. We look forward to seeing you again soon. Yakoke(Thank you)

10/10 Excellent

Jeremy

Stayed 1 night in Apr 2024
Response from SHE on 6 May,2024
Halito(Hello) JeremyThank you for choosing Choctaw Casino in Pocola . We appreciate your feedback/score and look forward to you staying with us again soon. Yakoke(Thank you)

10/10 Excellent

Michelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from SHE on 9 Apr,2024
Halito(Hello) Michelle We thank you for your choosing Choctaw Casino and Resorts Durant. We appreciate your feedback/score and look forward to you coming again soon. Yakoke(Thank you)

10/10 Excellent

Amelita, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from SHE on 9 Apr,2024
Halito(Hello) Amelita We want to thank you for choosing Choctaw Casino Pocola for your stay distention. We also want to say thank you for your feedback/score . We look forward to you coming back again soon. Yakoke(Thank you)

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean an up to date. Great experience.
Stayed 1 night in Apr 2024
Response from SHE on 9 Apr,2024
Halito(Hello) RandyWe thank you for your choosing Choctaw Casino and Resorts Durant. We appreciate your feedback/score and look forward to you coming again soon. Yakoke(Thank you)

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was I walked a million miles with my luggage to my room , there were no luggage carts ,and no bell hops to help . The complimentery would of been nice .
Stayed 1 night in Apr 2024
Response from SHE on 9 Apr,2024
Halito(Hello) Ron We want to thank you for choosing Choctaw Casino Pocola for your stay distention. We also want to say thank you for your feedback/score. If you pull up to our grand entry if you are staying with us, you not only get complementary valet and bell but the front desk in right there on your right behind the double-sided fireplace. We look forward to you coming back again soon. Yakoke(Thank you)

10/10 Excellent

Daren

Stayed 2 nights in Mar 2024
Response from SHE on 23 Apr,2024
Halito(Hello) DarrenWe want to say thank you for choosing Choctaw Casino Pocola . Thank you for your feedback/score. We look forward to seeing you again soon. Yakoke(Thank you)

8/10 Good

Ross

Stayed 2 nights in Mar 2024
Response from SHE on 23 Apr,2024
Halito(Hello) RossWe want to say thank you for choosing Choctaw Casino Pocola . Thank you for your feedback/score. We look forward to seeing you again soon. Yakoke(Thank you)

6/10 Okay

Erik, Bossier City

Travelled with partner
Liked: Staff & service, property conditions & facilities
Easy check-in
Stayed 2 nights in Mar 2024
Response from SHE on 19 Mar,2024
Halito(Hello) Erik We want to thank you for choosing Choctaw Casino in Pocola. We do thank you for your feedback/score. Wished we knew (the area) were we needed to improve. We do hope to see you again soon. Yakoke(Thank you)

10/10 Excellent

Craig

Stayed 1 night in Mar 2024
Response from SHE on 9 Apr,2024
Halito(Hello) CraigWe want to thank you for choosing Choctaw Casino Pocola for your stay distention. We also want to say thank you for your feedback/score . We look forward to you coming back again soon. Yakoke(Thank you)

10/10 Excellent

Nick

Liked: Amenities
Great
Stayed 1 night in Mar 2024
Response from SHE on 13 Mar,2024
Halito(Hello) Nick Thank you for choosing Choctaw Pocola . We would like to also thank you for your feedback/score . We look forward to you coming again soon to stay with us.

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities
Slow service.. nothin in rooms.. air don’t work
Stayed 1 night in Mar 2024
Response from SHE on 12 Mar,2024
Halito(Hello) Matthew - We hate to hear you did not enjoy your stay. Not sure what you were wanting in the room? But we do always have maintenance available 24/7 to assist with any issues once we know there is an issue. Yakoke(Thank you)

6/10 Okay

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nowhere else to stay or you’re just gambling.
First of all, stop using “Resort”. It’s not even close. No pool, sauna, whirlpool. Not a small treadmill area. And worse, no laundry for guests. Secondly, food prices were WAY too high. You’re making enough money on the gambling it isn’t necessary to gouge your guests. And the player’s club? lol. You don’t get much, if anything. $10 for a 7 day stay. Whoop-Dee-doo. No credit for eating the less than good expensive food. Next trip I will look at fort smith. The 15 min I saved getting to my horse trainer wasn’t worth it. The staff was AWESOME. The lack of amenities isn’t their fault. You need better finance managers.
Stayed 6 nights in Feb 2024
Response from SHE on 20 Feb,2024
Halito(Hello) Carol We thank you for your input . You are correct - Pocola is only a Casino. Durant is our Choctaw Casino and Resort's. I do apologize for any misinformation you were given. We are thankful for your comment about our great staff. Yakoke(thank you)

10/10 Excellent

Bobby

Excellent
This hotel is very clean and the bed is very comfortable. The staff is very friendly and accommodating. Can’t wait to go back.
Stayed 2 nights in Feb 2024
Response from SHE on 20 Feb,2024
Halito(Hello) Bobby We truly appreciate you staying with us and your wonderful comment about our staff and Casino. We do look forward to you coming back again soon. Yakoke(Thank you)

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024
Response from SHE on 13 Feb,2024
Halito(Hello) Kimberly Thank you for choosing Choctaw Casino Pocola. We also thank you for your feedback/score. We look forward to you staying with us again soon. Yakoke(Thank you

10/10 Excellent

Amely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from SHE on 13 Feb,2024
Halito(Hello) Amely Thank you for choosing Choctaw Casino Pocola. We also thank you for your feedback/score. We look forward to you staying with us again soon. Yakoke(Thank you

6/10 Okay

Billy

Stayed 3 nights in Feb 2024
Response from SHE on 22 Mar,2024
Halito(Hello) Billy Thank you for choosing Choctaw Casino Pocola. We would like to know how we can improve your experience with us.Call 580/920/0160 and let us know where we could improve. We know you booked with a 3rd party and would like to hear your feedback . Yakoke(Thank you)

10/10 Excellent

Lorrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly place to stay.
Staff wa very friendly. Room was nice and clean and comfortable andquiet even though we were by the elevator. I would and will definitely stay there again. The only thing that needs attention is the parking, even though they offer free Valet parking, which we chose not to use. We will definitely use it next time.
Stayed 2 nights in Feb 2024
Response from SHE on 8 Feb,2024
Halito(Hello) Lorrie - We are so happy that you enjoyed your stay with us and the whole experience with all our different amenities. We thank you for your wonderful Feedback. . We look forward to you coming again soon. Yakoke(Thank you )

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
It was a great place to stay.
Stayed 2 nights in Feb 2024
Response from SHE on 8 Feb,2024
Halito(Hello) Jeffrey - We are so happy that you enjoyed your stay with us and the whole experience with all our different amenities. We look forward to you coming again soon. Yakoke(Thank you )

2/10 Terrible

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from SHE on 8 Feb,2024
Halito(Hello) Ian We thank you for your replying but you did not put down a reason to your score. So we would not be able to inprove on the area (low score(.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from SHE on 2 Feb,2024
Halito(Hello) Gary Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We also look forward to you staying with us again soon.

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from SHE on 2 Feb,2024
Halito(Hello) Claudia Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We also look forward to you staying with us again soon.

10/10 Excellent

Susan

Stayed 2 nights in Jan 2024
Response from SHE on 2 Feb,2024
Halito(Hello) Susan Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We also look forward to you staying with us again soon.

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel check in staff were all very accommodating and friendly. Rooms were very clean and comfortable.
Stayed 2 nights in Jan 2024
Response from SHE on 2 Feb,2024
Halito(Hello) Courtney Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We do strive to excel. We also look forward to you staying with us again soon.

4/10 Poor

Billy

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jan 2024
Response from SHE on 2 Feb,2024
Halito(Hello) Billy Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback. We also look forward to you staying with us again soon.

10/10 Excellent

Barbara J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from SHE on 2 Feb,2024
Halito(Hello) Barbara Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We also look forward to you staying with us again soon.

10/10 Excellent

Braedon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from SHE on 2 Feb,2024
Halito(Hello) Braedon Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We also look forward to you staying with us again soon.

8/10 Good

Emily

Stayed 1 night in Dec 2023
Response from SHE on 2 Feb,2024
Halito(Hello) Emily Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We also look forward to you staying with us again soon.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from SHE on 2 Feb,2024
Halito(Hello) Billy Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We also look forward to you staying with us again soon.

4/10 Poor

MARK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
One and done
We had a king room on the 5th floor. This was our first visit to this location. The good: The room was large. The mini-fridge was deep. The check-in was quick. Every employee we interacted with was friendly and helpful. I've seen reviews of noise in the room. We were next to the vending machine room and around the corner from the elevator. We didn't hear anything. The bed was comfortable enough. The pillows are large and fluffy. The towels, while limited, are large and fluffy. The TV worked well. The bad: The bathroom, despite the description on this website, is not private. The sink is in the room itself (and tiny), the toilet and shower are closed off. The bed sheet had stains. There's nowhere near the sink to hang a hand towel. No matter where we set the thermostat, the room was freezing. I've been in many, many casinos. I expect the smell of smoke (I'm not a smoker). The smell of smoke was almost overwhelming in the casino! It's not like there was a cloud of smoke, quite the opposite. But the smell of smoke? Wow! As far as the slots, the first half hour I was up. The next half hour wiped that out and then some. We pretty much quit after that. Worth mentioning: you have to drive some pretty sketchy roads and neighborhoods to get to it. We didn't eat at any of the restaurants or utilize the valet parking. Bottom line: this was a one-and-done. We won't be going back.
Stayed 2 nights in Dec 2023
Response from SHE on 2 Feb,2024
Halito(Mark) We thank you for your feedback and I have forwarded your email to the appropriate department so they can look into this for you.

10/10 Excellent

Andrea, Van Buren

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from SHE on 2 Feb,2024
Halito(Andrea) We thank you for your feedback/score. We look forward to seeing you again soon.

10/10 Excellent

Gerri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay for my husband’s birthday, very spacious rooms.
Stayed 1 night in Nov 2023
Response from SHE on 30 Nov,2023
Halito:(Halito ) Gerri - we thank you for your great review and for choosing to stay with Choctaw Casino Pocola . Hope that your husband had a Great Birthday. Have a wonderful day and we look forward to seeing you again soon. Yakoke (Thank You )

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
What a great hidden gem. Stopped at a lot of Casinos in my travels between Tennessee and California and I give it a 5 star. I will be back.
Stayed 1 night in Nov 2023
Response from Randy RSS on 15 Nov,2023
We are very happy that you had a great experience and we look forward to seeing you next time!

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and facilities and room was clean. I wish bathroom was updated with a larger shower instead of tub/shower combo.
Stayed 1 night in Oct 2023

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

BOBBY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!
Beautiful place, very clean rooms, easy access to the casino, only thing I didn’t like was I opted to pay later at the casino to find out on my way there that they had already charged my credit card, my intention was to pay cash at the casino but because they did that I wasn’t able to, but would I stay again most definitely, would I recommend most definitely and it was a very reasonable price for a lovely beautiful stay!
Stayed 1 night in Oct 2023
Response from Randy RSS on 15 Nov,2023
We are pleased that you enjoyed your stay. We always like to hear your feedback. We will see you next time!

4/10 Poor

Jennifer, Bella Vista

Disliked: Cleanliness, amenities, property conditions & facilities
It is a freezer in your casino.It's awful. I would not bring a guest to this casino as it is unbearable cold and not worth walking around the entire time looking for somewhere warm to play. You need to take care on this on going problem. There was not one person I talk to in your casino that did not mention the unablerable cold. Take care of a major issue and I will return. Can you explain why you keep it so miserable there.
Stayed 2 nights in Aug 2023

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place
Stayed 1 night in Aug 2023

4/10 Poor

Paul, Leesburg

Disliked: Property conditions & facilities
Entire property reeked of cigarette smoke.
Stayed 1 night in Aug 2023

8/10 Good

Heather

Stayed 1 night in Aug 2023