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Carlton Plaza Poços de Caldas

3.5 star property
Family-friendly hotel with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Carlton Plaza Poços de Caldas

Front of property
Interior entrance
Buffet
Outdoor pool, pool loungers
Games room
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • Parking available
  • Gym
The current price is S$55
includes taxes & fees
18 Aug - 19 Aug

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room (Suite)

View from room

Room (Suite)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, hypo-allergenic bedding, minibar, blackout curtains

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(53 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Triple Room

1 bedroom, hypo-allergenic bedding, minibar, blackout curtains

Deluxe Triple Room

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
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About the area

Região Urbana Homogênea IX, a neighbourhood in Poços de Caldas, is home to Carlton Plaza Poços de Caldas. Thermas Antonio Carlos and Poços de Caldas Cable Car are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Paco das Aguas Shopping Center and Pocos de Caldas Shopping Mall. Travelling with kids? Consider Dr. Mario Mourao Water Resort and Walter World Theme Park.
Visit our Poços de Caldas travel guideOpens in a new window
Map
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033

What's nearby

  • Thermas Antonio Carlos - 2 min walk - 0.2 km
  • Macacos Fountain - 3 min walk - 0.3 km
  • Pedro Sanches Square - 5 min walk - 0.5 km
  • Poços de Caldas Cable Car - 6 min walk - 0.6 km
  • Walter World Theme Park - 5 min drive - 3.6 km

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Porcaria & Choperia - ‬5 min walk
  • ‪Pietro Casa do Chope - ‬6 min walk
  • ‪Cucina Francesco - ‬5 min walk
  • Chy

About this property

Carlton Plaza Poços de Caldas

Family-friendly hotel located in Região Urbana Homogênea IX
You can look forward to free full breakfast, a poolside bar and a playground at Carlton Plaza Poços de Caldas. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Self-parking (surcharge), a front desk safe and a banquet hall
  • Luggage storage, multilingual staff and a billiards/pool table
  • 1 meeting room, a lift and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Self-parking fee: BRL 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Carlton Plaza Hotel Pocos de Caldas
Carlton Plaza Hotel
Carlton Plaza Pocos de Caldas
Carlton Plaza Pocos De Caldas
Carlton Plaza Poços de Caldas Hotel
Carlton Plaza Poços de Caldas Poços de Caldas
Carlton Plaza Poços de Caldas Hotel Poços de Caldas

Frequently asked questions

Does Carlton Plaza Poços de Caldas have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Carlton Plaza Poços de Caldas?

As of 12 Aug, 2025, prices found for a 1-night stay for 2 adults at Carlton Plaza Poços de Caldas on 18 Aug, 2025 start from S$55.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Carlton Plaza Poços de Caldas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carlton Plaza Poços de Caldas?

Self-parking is available for BRL 40 per day.

What time is check-in at Carlton Plaza Poços de Caldas?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Carlton Plaza Poços de Caldas?

Checkout is at noon.

Where is Carlton Plaza Poços de Caldas located?

Located in Região Urbana Homogênea IX, this family-friendly Poços de Caldas hotel is steps away from Paco das Aguas Shopping Center and Macacos Fountain. Calendario Floral Monument and Jose A Junqueira Park are also within 5 minutes.

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Carlton Plaza Poços de Caldas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 547 out of 908 reviews
Rating 8 - Good. 271 out of 908 reviews
Rating 6 - Okay. 60 out of 908 reviews
Rating 4 - Poor. 18 out of 908 reviews
Rating 2 - Terrible. 12 out of 908 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is safe, neat and clean. The staff is very professional and kind. I have stayed at this hotel 5 times and it does not dissapoint.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cleide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Kind staff. Well maintained.
Stayed 1 night in Feb 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel downtown Poços de Caldas

Nice hotel downtown Poços de Caldas Very comfortable beds . Room is very spacious . The breakfast is really good . So many good stuff . The stuff is very nice and always try to help.
Stayed 4 nights in Aug 2024

10/10 Excellent

ANTONIO FLORENCIO DA

Liked: Cleanliness, amenities, property conditions & facilities
Nothing to declare
Stayed 3 nights in Dec 2024

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 1 night in Oct 2024

8/10 Good

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Realmente, muito bom.

Atendimento impecável. A recepção, o pessoal da portaria e os que guardam o carro foram maravilhosos. Quartos bons . Café da manhã bom (não é ótimo) embora, a cordialidade, educação, gentileza dos funcionários do Café da manhã, foi um diferencial. Mesmo com o horário já terminando, fizeram ainda uma salada de frutas para minha esposa.
Stayed 1 night in May 2025

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Café da manhã

Café da manhã melhor de Poços de Caldas
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Taisa M S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

PAULO VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi incrível.
Stayed 3 nights in Apr 2025

10/10 Excellent

JORLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência muito agradável

Gostei muito! Excelente atendimento.
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Stayed 1 night in May 2025

10/10 Excellent

ariadne a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito

Depois de ODIAR o hotel Euro Suítes , fui obrigada a achar um hotel em cima da hora Graças Deus , tinha vaga no Carlton Amei tudo !!!
Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

ESTRESSANTE !!

Check-in confuso, desconectado, estressante !! Lançamentos indevidos de consumo no restaurante: Lançaram 2 jantares no dia 30/04/2025, sendo que chegamos na tarde do dia 01/05/25 !! Na noite do dia 01/05/2025, lançaram mais 2 jantares, após assinatura da comanda, sendo que, foram consumidos lanches e bebidas que foram e pagos na mesma noite !! Lançaram diárias de estacionamento de 2 automóveis, sendo que estávamos com apenas 1. Estes lançamentos indevidos foram estornados após diversas conversas com recepcionistas e gerência, mas foi uma péssima experiência ter que ficar diariamente monitorando os lançamentos. Quando nos hospedamos em um Hotel é para ter tranquilidade e lazer, sem preocupações desta natureza.. Como ponto positivo, os quartos (triplos) eram de bom tamanho e limpos. Editado por Marques
Stayed 3 nights in May 2025

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção

Excelente opção de hospedagem em Poços de Caldas, staff gentil e atencioso
Stayed 3 nights in May 2025

10/10 Excellent

Nyrian Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima opção para estadia
Stayed 1 night in Apr 2025

10/10 Excellent

CELIA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

REINALDO

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Gicelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Tudo esteve perfeito. Iniciou com o atendimento na recepção, a qualidade e cuidado com o quarto. O cardápio do restaurante foi excelente.
Stayed 1 night in Apr 2025

10/10 Excellent

ANA A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025